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Population Health Management Perception 2015

Population Health Management Perception 2015
Which Vendors Stand Out?

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In the history of KLAS, no market segment has matched the energy and breadth of population health management (PHM). Now several years in, is the PHM solutions market maturing? Which vendors are helping providers today? Where are providers placing bets going forward?

1. EPIC, MCKESSON, ALLSCRIPTS MOST ADOPTED IN EXPANDING MARKET

Matching product capabilities with client needs has not gotten any simpler as vendors continue to jump into the PHM market. Providers named 77 vendors currently in use, up from 53 a year ago. More than two-thirds of providers are using multiple vendors. The market is so spread out that even current Best in KLAS winner IBM (Phytel) does not stand out. The most mentioned vendoris Epic, thanks to high confidence among a growing EMR client base. McKesson, with products acquired from early industry leader MedVentive, has the most prevalent EMR-agnostic product. Allscripts follows with a diverse PHM portfolio.

2.RISK MANAGEMENT FUNCTIONALITY MATURING; CARE MANAGEMENT AN OPPORTUNITY FOR GROWTH

Among live clients, the PHM functionality most widely used is risk management, particularly for clinical analytics and performance reporting. Care management is perceived to be a greater strength for enterprise vendors like Epic and Cerner,where EMR integration often brings PHM into clinical workflows. Care management functionality is less prevalent and is a weak spot for analytics-focused vendors such as AdvisoryBoard, IBM (Explorys), Optum, Premier, Qlik, and Verisk Health. 

3. VENDOR REPLACEMENTS DRIVEN BY DEMAND FOR BROADER FUNCTIONALITY

41% percent of providers say they may replace an existing PHM solution. Some McKesson and Allscripts PHM clients plan to use their new EMR vendor’s PHM tools instead. Others are leaving McKesson due to delivery challenges. Analytics-focused vendors (e.g., AdvisoryBoard, Optum, Premier, Valence Health, and Verisk Health) are seeing clients pursue broader functionality—like care management—that makes analytics more actionable. The largest replacement category is homegrown systems—a sign that providers are gaining confidence in commercial solutions.​

4. ENTERPRISE OFFERINGS POISED FOR PHM EXPANSION

The desire to bring PHM directly to the point of care leads providers to most frequently name their enterprise vendor as a target for new investment. Enterprise players represent only 14% of the 77 PHM vendors being considered, but they account for 79% of providers’ upcoming purchasing decisions—well above current adoption rates. Best-of-breed vendor consideration is lower than current adoption levels.

KLAS Reports: Pop Health Perception

5. ENTERPRISE VENDORS CERNER AND EPIC TO SEE HIGHEST GROWTH

Enterprise players Cerner and Epic stand to gain the most in the coming years as their EMR client bases seek lower PHM costs and greater EMR workflow integration. Cerner is experiencing pent-up demand for their new HealtheIntent platform, which is being rolled out beyond last year’s few early sites. Epic is gaining more PHM users through functionality enhancement and growth in EMR market share.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.