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Post–Acute Care EMR Product Suites 2022
Vendors’ Progress toward an Enterprise Offering
Author
Paul Hess
Author
Paul Warburton
Most providers in post–acute care settings want technology built for their specific area, but they face challenges with interoperability, analytics, value-based reimbursements, and care coordination. Increasingly, organizations are looking for vendors that can meet all their post–acute care needs. Several vendors are answering the call, despite the highly varied, unique challenges associated with each care setting. This report examines what solutions are offered, how they are being adopted, and how well they meet setting-specific functionality needs (particularly for home health and LTC/SNF). The report mainly focuses on vendors specific to post–acute care but also provides a brief look at the post–acute care solutions of enterprise acute care EMR vendors.
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Key Findings:
- MatrixCare Broadly Adopted, Delivers Consistent Satisfaction in Key Areas
- Epic’s Steady Development Has Enterprise-Focused Customers Optimistic
- MatrixCare Leads in Home Health with Strong Mobile Workflows
- PointClickCare Delivers Innovation in LTC/SNF; Netsmart’s Partnership Flounders
- Across Vendors, Customers Want More Financial and Drill-Down Reporting
Writer
Amanda Wind Smith
Designer
Jessica Bonnett
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.