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Revenue Integrity/Underpayment Services 2022
Finding the Firm That’s Right for Your Organization
Author
Mollie Hunt
Author
Alex McIntosh
Author
Tyler Sycamore
Current Time Inside Cache Tag Helper: 6/4/2023 4:43:48 AM and Model.reportId = 1679
Overall, healthcare organizations are highly satisfied with the firms they engage to tackle difficult revenue-collection issues, such as underpayments, denials, and complex government reimbursement requirements. However, different firms focus on different revenue integrity areas, making side-by-side comparisons difficult. To help organizations identify which firms best fit their needs, this report (1) looks at how well firms educate clients on ways to proactively avoid missed revenue, (2) highlights firms’ client-validated areas of expertise, and (3) examines each firm’s specific strengths and opportunities for improvement.Note: The data in this report comes from two different surveys. Not all respondents answered both surveys, so sample sizes vary throughout the report. See About This Report for more information.
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Key Findings
- Revecore and Cloudmed Offer Outstanding Proactive Education; TransUnion Healthcare Falls Short
- Which Firms Have Core Expertise in the Areas You Need?
- Aspirion: Nearly All Respondents Report Exceeded Expectations
- BESLER: Staff Expert at Helping Clients Prevent Missed Revenue
- Cloudmed: Most Clients Highly Satisfied; Former Triage Clients Report Post-Merger Dip
- Revecore: Collaborative Partnership a Strong Satisfier
- TransUnion Healthcare: Delivery across Clients Not Consistent; Some Left Wanting More
Writer
Elizabeth Pew
Designer
Madison Moniz
Project Manager
Isaac Burgi
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2023 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.