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2020 Best in KLAS Awards - Software and Professional Services 2020 Best in KLAS Awards - Software and Professional Services
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2020 Best in KLAS Awards - Software and Professional Services

author - Mike Smith
Author
Mike Smith
author - Sam Eaquinto
Author
Sam Eaquinto
 
January 31, 2020 | Read Time: 9  minutes

Current Time Inside Cache Tag Helper: 7/3/2022 11:29:25 PM and Model.reportId = 1629

Best in KLAS is a recognition given to vendors for outstanding efforts to help healthcare professionals deliver better patient care. The Best in KLAS designation is reserved for the software and services market segments that have the broadest operational and clinical impact on healthcare organizations. Separate from the winners of Best in KLAS, Category Leaders also earn top honors for helping healthcare professionals provide better patient care. The Category Leader designation is reserved for use in select market segments that don’t qualify for Best in KLAS.

HtmlReportContent Current Time Inside Cache Tag Helper: 7/3/2022 11:29:25 PM and Model.reportId= 1629 and Model.HtmlReportContent_LastWriteTimeUtcInTicks=637924914022690844

Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Acute Care EMR
(Community Hospital)
MEDITECH Expanse Acute Care EMR

80.3

Acute Care EMR
(Large Hospital / IDN)
Epic Care Inpatient EMR

87.8

Automated Dispensing Cabinets
BD Pyxis™ MedStation™ ES

83.9

Smart Pumps
ICU Medical Plum 360 (LVP)

87.8

Ambulatory and Post Acute Care TOP

Ambulatory EMR
(11-75 Physicians)
Epic Care Ambulatory EMR

80.7

Ambulatory EMR
(Over 75 Physicians)
Epic Care Ambulatory EMR

87.5

Ambulatory RCM Services
athenahealth RCM Services

83.3

Home Health and Hospice
(Large - Over 200 Average Daily Census)
MatrixCare Brightree Home Health & Hospice

87.1

Long-Term Care
PointClickCare

88.4

Patient Portals
Epic MyChart

87.7

Practice Management
(11-75 Physicians)
NextGen Healthcare NextGen Enterprise PM

83.3

Practice Management
(Over 75 Physicians)
Epic Resolute/Prelude/Cadence Ambulatory

88.4

Small Practice Ambulatory EMR/PM
(10 or fewer Physicians)
athenahealth EHR/PM - Small Practices

85.2

Financial / Revenue Cycle / HIM TOP

Enterprise Resource Planning
(ERP)
Workday HCM, Financial Management, Supply Chain Management

91.3

Healthcare Business Intelligence and Analytics
Dimensional Insight Diver Platform
Change Healthcare Analytics Explorer

93.4

Patient Access
PELITAS Patient Access

88.5

Revenue Cycle Outsourcing
Ensemble Health Partners

86.4

Speech Recognition - Front-End EMR
3M MModal Fluency Direct

92.4

Value Based Care TOP

Population Health Management
Enli Value Navigator

92.4

Value-Based Care Consulting
Deloitte
Navigant: A Guidehouse Company

93.1

Virtual Care Platforms
InTouch Health : Virtual Care Platform

87.0

Services and Consulting TOP

Application Hosting
Epic (Clinicals & Financials-Epic)

90.1

HIT Advisory Services
Huntzinger Management Group

97.5

HIT Staffing
iMethods

98.0

Partial IT Outsourcing
Stoltenberg Consulting (Mostly Help Desk; Mostly Legacy)

97.4

Strategy, Growth and Consolidation Consulting
Navigant: A Guidehouse Company

96.1

Technical Services
J2 Interactive

95.9

Imaging Systems and Equipment TOP

Cardiology
Philips IntelliSpace Cardiovascular

76.5

VNA/Image Archive
Fujifilm Synapse VNA (TeraMedica)

85.9

Payer Solutions TOP

Payer Claims and Administration Platforms
Conduent HSP (MediTrac)

76.2

Payer Quality and Risk Analytics
MedInsight Platform

79.3

Worksite Health Services
Marathon Health

94.2

Other TOP

Cybersecurity Advisory Services
Meditology Services

95.2

Most Improved Overall Software
CPSI Evident Thrive Patient Management

73.4

Most Improved Physician Practice
Cerner PowerChart Ambulatory EMR/PM - Small Practices

77.5

Overall IT Services Firm
Pivot Point Consulting, a Vaco Company

94.6

Category Leaders

Inpatient Clinical Care TOP

340B Management Systems
Verity Solutions Verity 340B

88.3

Antimicrobial Stewardship
VigiLanz Antimicrobial Stewardship

93.3

Clinical Decision Support - Care Plans and Order Sets
Elsevier Care Planning (care plans)

84.3

Clinical Decision Support - Point-of-Care Clinical Reference
Wolters Kluwer UpToDate (disease reference)

88.4

Data Archiving
Harmony Healthcare IT HealthData Archiver

92.8

Drug Diversion Monitoring
Kit Check Bluesight for Controlled Substances

93.9

EMR Based Interoperability Solutions
Epic Care Everywhere

91.6

Go-Live Support
CSI Healthcare IT

96.2

Infection Control and Monitoring
VigiLanz Dynamic Infection Control Monitor (ICM)

92.7

Integration Engines
Lyniate Corepoint

97.2

Interactive Patient Systems
pCare (TVR Communications)

92.6

Interoperability Platforms
InterSystems HealthShare Unified Care Record

87.3

IV Workflow Management
Grifols PharmacyKeeper Verification

81.3

Medication Inventory Management
BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics)

80.4

Mobile Charge Capture
MedAptus Pro Charge Capture

93.0

Pharmacy Automation - IV Robots
Omnicell i.v.STATION

80.9

Pharmacy Automation - Medication Carousels
BD Pyxis Logistics (Carousel)

80.7

Pharmacy Robots
(Oral Solid)

Omnicell ROBOT-Rx

79.0

Pharmacy Surveillance
VigiLanz Dynamic PharmacoVigilance (DPV) (surveillance)

92.8

Secure Communications
Telmediq

91.3

Ambulatory and Post Acute Care TOP

Ambulatory Specialty EMR
PCC EHR (Pediatrics)

96.1

Behavioral Health
Cerner Millennium Behavioral Health

75.4

Claims and Clearinghouse
Waystar Clearinghouse

89.5

Financial / Revenue Cycle / HIM TOP

Business Decision Support
Strata Decision Technology StrataJazz Decision Support

90.6

Computer-Assisted Coding
(CAC)

Dolbey Fusion CAC

90.7

Credentialing
ASM MD-Staff

93.6

Eligibility Enrollment Services
Change Healthcare

92.4

Patient Accounting and Patient Management
(Community Hospital)

MEDITECH Expanse Patient Accounting

86.3

Patient Financing Services
AccessOne Patient Financing

94.5

Patient Flow
Epic Grand Central Patient Flow (full suite)

89.3

Patient Privacy Monitoring
Protenus Patient Privacy Monitoring

95.8

Quality Management
Nuance Quality Solutions

93.3

Real-Time Location Systems
(RTLS)

STANLEY Healthcare MobileView (Hardware & Software)

88.9

Revenue Cycle - Claims Management
SSI Group SSI Claims Management

93.0

Revenue Cycle - Contract Management
Experian Health Contract Management & Analysis

90.9

Revenue Integrity/Underpayment Services
Triage Consulting Group

96.9

Scheduling - Physician
Shift Admin Scheduling

95.3

Talent Management
Workday Human Capital Management (Talent Management)

88.5

Time and Attendance
API Healthcare, part of symplr Time and Attendance

85.4

Value Based Care TOP

Digital Rounding
CipherHealth CipherRounds (Orchid)

90.7

Patient Outreach
Relatient Patient Engagement Platform

96.1

Remote Patient Monitoring
Health Recovery Solutions HRS Remote Patient Monitoring Platform

94.5

Security and Privacy TOP

Identity and Access Management
Identity Automation IAM Suite (Mostly Single Sign-On)

86.6

Services and Consulting TOP

Transcription Services
AQuity Transcription Services (MModal)

94.4

Imaging Systems and Equipment TOP

Advanced Visualization
TeraRecon Aquarius iNtuition Enterprise

88.8

Cardiology Hemodynamics
IBM Watson Health Merge Hemo

81.3

Image Exchange
Ambra DG Suite

91.4

Oncology - Medical
Epic Beacon

82.6

Oncology - Radiation
Elekta MOSAIQ - Radiation Oncology

80.6

Oncology Treatment Planning
Varian Eclipse

85.0

Radiation Therapy
Elekta Versa HD

90.5

Speech Recognition - Front-End Imaging
3M MModal Fluency for Imaging

90.0

Universal Viewer
(Imaging)

Philips Carestream Vue Motion

82.7

Payer Solutions TOP

Other TOP

Emergency Department
Medsphere Wellsoft EDIS

91.6

Laboratory
(Small/Ambulatory)

Orchard Harvest LIS

90.4

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

author - Elizabeth Pew
Writer
Elizabeth Pew
author - Natalie Jamison
Designer
Natalie Jamison
author - Jenna Anderson
Project Manager
Jenna Anderson
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.