Midsize/Large Ambulatory EMR 2022
05 July 22
| Aaron Gleave and Alex McIntosh
Technology needs are constantly evolving in healthcare, yet vendor development efforts may not always align with provider organizations’ top priorities. To better understand what these priorities are in midsize and large ambulatory practices (11+ physicians), KLAS interviewed over 500 respondents from such organizations regarding the areas most in need of improvement from their EMR vendor.
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Director
Value
I would like to see TouchWorks EHR be cheaper. It is very expensive.
Director
Product
TouchWorks EHR performs as advertised. There is a patient portal that...
Director
Operations
I am familiar with TouchWorks EHR, and the implementation teams we...
Manager
Value
Sometimes, Altera Digital Health charges us for miscellaneous things,...
Manager
Product
We have lots of integrations with TouchWorks EHR, and Altera Digital...
Manager
Relationship, Product
TouchWorks EHR meets a lot of our requirements, but there are...
Manager
Relationship
Altera Digital Health's support has been getting better. The vendor...
Manager
Loyalty, Relationship
The change in ownership a few years ago from Allscripts to Altera...
Manager
Product, Value
TouchWorks EHR is a flexible system, so it allows us to accomplish a...
Manager
Loyalty, Value
TouchWorks EHR’s market position makes us a little nervous. We wonder...