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Everton Santos
VP of Engagement
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view: (Asia/Oceania)
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- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
- ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (99) comments Filtered view: (Asia/Oceania) ##.#% ##.#% ##.#% Download as Excel
VP/Other Executive
Loyalty, Relationship, Operations, Value
InterSystems has been working very well with us to implement our...
VP/Other Executive
Product
InterSystems could do a little better on some of their quality control...
VP/Other Executive
Product
The ease of use differs between end users. The 25-year-old doctor who...
CEO/President
Relationship
InterSystems' biggest strengths are their comprehensive solution and...
CEO/President
Product
InterSystems could improve TrakCare's usability, especially for...
Director
Relationship
The vendor could improve our experience as a customer by being more...
Physician
Operations
InterSystems' biggest opportunity for improvement is with their...
Physician
Culture, Relationship
Support is InterSystems' strength. Their support has been...
Director
Relationship
We need commitment from InterSystems and more presence on-site....
Director
Relationship
There is nowhere for InterSystems to hide anymore. We are going to the...