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Adam Cherrington
VP of Engagement
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (20) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Manager
Product, Value
We have achieved so many outcomes by using HealthTalk A.I. We were...
Manager
Loyalty, Product
The con of HealthTalk A.I. is that occasionally, but not always, there...
Manager
Product
Texting capabilities are an area I think we could improve a bit. It...
Manager
Product
HealthTalk A.I. is an outstanding platform in my daily use. I am very...
Analyst/Coordinator
Loyalty, Product
What I want the vendor to focus on for the future is their reporting...
Analyst/Coordinator
Relationship, Operations, Product
One thing that HealthTalk A.I. has really improved on is that they are...
Analyst/Coordinator
Product
The vendor’s care now portion is amazing, and we love it. So if people...
Analyst/Coordinator
Operations
One thing that lacks with HealthTalk A.I. is that there are not many...
Analyst/Coordinator
Product
We can do multiple languages with HealthTalk A.I., and that is a...
Analyst/Coordinator
Relationship, Product
One of the things that stands out with HealthTalk A.I. is that they...