HealthTalk A.I. Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
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User Commentary
Product
The ease of use for this solution is one of the selling points. This solution is also giving us...
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Relationship, Product
HealthTalk A.I. is not as good about alerting us about potential problems as some of our other...
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Relationship, Operations
HealthTalk A.I. does very frequent trainings. They have biweekly virtual webinars on new features or...
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Product, Value
We have achieved so many outcomes by using HealthTalk A.I. We were early utilizers of the system,...
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Loyalty, Product
The con of HealthTalk A.I. is that occasionally, but not always, there are inconsistent load times...
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Product
Texting capabilities are an area I think we could improve a bit. It can be very challenging if we...
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Product
HealthTalk A.I. is an outstanding platform in my daily use. I am very comfortable using it. The pros...
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Loyalty, Product
What I want the vendor to focus on for the future is their reporting capabilities. That is the one...
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Relationship, Operations, Product
One thing that HealthTalk A.I. has really improved on is that they are now doing a lot of webinars...
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Product
The vendor’s care now portion is amazing, and we love it. So if people really look at what the...
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Operations
One thing that lacks with HealthTalk A.I. is that there are not many documented instructions. The...
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Product
We can do multiple languages with HealthTalk A.I., and that is a restriction we find with a lot of...
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Relationship, Product
One of the things that stands out with HealthTalk A.I. is that they are very customizable because...
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Relationship
My biggest thing with HealthTalk A.I. is that any time we find an issue, they take care of it...
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Commentary Summary
Comment Type Breakout