HealthTalk A.I. Commentary
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Adam Cherrington
VP of Engagement
KLAS VP of Engagement - Adam Cherrington
 
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User Commentary

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Manager

Product, Value

We have achieved so many outcomes by using HealthTalk A.I. We were early utilizers of the system,...

Apr 2025
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Manager

Loyalty, Product

The con of HealthTalk A.I. is that occasionally, but not always, there are inconsistent load times...

Apr 2025
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Manager

Product

Texting capabilities are an area I think we could improve a bit. It can be very challenging if we...

Apr 2025
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Manager

Product

HealthTalk A.I. is an outstanding platform in my daily use. I am very comfortable using it. The pros...

Apr 2025
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Analyst/Coordinator

Loyalty, Product

What I want the vendor to focus on for the future is their reporting capabilities. That is the one...

Apr 2025
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Analyst/Coordinator

Relationship, Operations, Product

One thing that HealthTalk A.I. has really improved on is that they are now doing a lot of webinars...

Apr 2025
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Analyst/Coordinator

Product

The vendor’s care now portion is amazing, and we love it. So if people really look at what the...

Apr 2025
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Analyst/Coordinator

Operations

One thing that lacks with HealthTalk A.I. is that there are not many documented instructions. The...

Apr 2025
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Analyst/Coordinator

Product

We can do multiple languages with HealthTalk A.I., and that is a restriction we find with a lot of...

Apr 2025
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Analyst/Coordinator

Relationship, Product

One of the things that stands out with HealthTalk A.I. is that they are very customizable because...

Apr 2025
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Analyst/Coordinator

Relationship

My biggest thing with HealthTalk A.I. is that any time we find an issue, they take care of it...

Apr 2025
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CEO/President

Relationship, Product

We are very happy with HealthTalk A.I.'s service and product. For us, the product is extremely...

Sep 2024
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Director

Loyalty, Relationship

We chose HealthTalk A.I.'s system because HealthTalk A.I. proved to be a really strong partner in...

Sep 2024
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Director

Relationship, Product

HealthTalk A.I. consistently releases new updates. They are working on a way of doing automated...

Sep 2024
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Director

Operations

HealthTalk A.I. has regular webinars that go through features, and my personal training was very...

Sep 2024
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Director

Product

We have had an issue integrating HealthTalk A.I. with our EHR, but not because of HealthTalk A.I....

Sep 2024
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Director

Relationship

HealthTalk A.I. typically gets back to me. I'm not sure whether they have a phone line, but they...

Sep 2024
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Director

Product

The fact that HealthTalk A.I. is primarily a phone texting base makes it very easy to use for...

Sep 2024
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Director

Product

There are some features in HealthTalk A.I. that occasionally cause some excess communication that...

Sep 2024
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Director

Product, Value

HealthTalk A.I. has been able to help us really reduce the amount of unnecessary patient...

Sep 2024
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