HealthTalk A.I. Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
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User Commentary
Relationship, Product
We are very happy with HealthTalk A.I.'s service and product. For us, the product is extremely...
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Loyalty, Relationship
We chose HealthTalk A.I.'s system because HealthTalk A.I. proved to be a really strong partner in...
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Relationship, Product
HealthTalk A.I. consistently releases new updates. They are working on a way of doing automated...
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Operations
HealthTalk A.I. has regular webinars that go through features, and my personal training was very...
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Product
We have had an issue integrating HealthTalk A.I. with our EHR, but not because of HealthTalk A.I....
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Relationship
HealthTalk A.I. typically gets back to me. I'm not sure whether they have a phone line, but they...
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Product
The fact that HealthTalk A.I. is primarily a phone texting base makes it very easy to use for...
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Product
There are some features in HealthTalk A.I. that occasionally cause some excess communication that...
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Product, Value
HealthTalk A.I. has been able to help us really reduce the amount of unnecessary patient...
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Product
HealthTalk A.I. is pretty easy to use from a patient standpoint. The survey is relatively simple. It...
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Relationship, Value
HealthTalk A.I. is really configurable from a software standpoint. The software development team is...
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Relationship
The outcomes that HealthTalk A.I is helping us drive are patient experience, quality, and brand...
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Relationship, Product
Other groups in a certain system are using HealthTalk A.I. as well. In that sense, it works, and the...
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Product
The way we use HealthTalk A.I. is really geared toward patient experience and communication in a...
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Relationship, Product
If patients score something a certain way, the system will ask them whether they want to call. In...
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Relationship
My team gets responses in a timely manner whenever they have needs. I do have regular calls with the...
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Relationship, Product
Overall, I enjoy the ease of use of the product and how hard HealthTalk A.I. has worked to grow and...
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Relationship
I would recommend that any small organization that has been told that there is not a market for them...
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Loyalty, Product
There is one piece that I am still waiting on with HealthTalk A.I. When they take a call, we have...
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Product
When we started with this product, the functionality was just simple text messaging. We wanted to be...
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Loyalty, Relationship
HealthTalk A.I.’s strength is probably their responsiveness to current and upcoming concerns. The...
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Product
An area for improvement for HealthTalk A.I. would be around their integration. The system is easy...
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Product
HealthTalk A.I. is more than just a patient engagement tool for the population and community that we...
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