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IntelePACS (Global)
Subject Expert
Eder Lagemann
Research Director
Subject Expert
Eder Lagemann
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
Culture
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Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Supports integration goals (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
61%
39%
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Latest Comments See all (88) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Manager
Product
What I like most about the product is the highly intuitive and...
Manager
Product
The architecture of the vendor's cloud solutions needs to be changed...
Manager
Product
What I like most about the product is its ease of use, speed, and stability....
Manager
Relationship, Product
The vendor's biggest strengths are with their stability and innovation....
Director
Operations
There is no training from Intelerad. With each release upgrade, there...
Director
Relationship, Value
The customer service and support for IntelePACS alone is quite above...
Director
Loyalty, Value
Intelerad just about blew things, and we almost didn’t renew with...
Director
Culture
We have been using IntelePACS for a long time. We did a rather large...
Director
Relationship
If we call Intelerad's support people, things are very quick. They are...
Director
Relationship
We are always looking for decision support, but Intelerad doesn’t...