Optimum Healthcare IT HIT Staffing Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Value
We have significantly reduced our contractor usage to try to save money. I would say projects...
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Relationship, Value
I’m extremely satisfied with Optimum Healthcare IT. They are my go-to firm. I would say we are...
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Relationship
Optimum Healthcare IT has really exceptional account management. They communicate extremely...
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Relationship, Operations
Optimum Healthcare IT is one of the standard firms we use to augment our applications team if we...
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Loyalty, Relationship, Services
Optimum Healthcare IT's experience really shines in their ability to talk through things and make...
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Relationship, Operations, Value
Optimum Healthcare IT is partnering with us. We don't always agree on approach, but that is going to...
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Loyalty, Relationship, Services
Optimum Healthcare IT's response time has been phenomenal. When we have needed something, even when...
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Services, Value
Our pricing has been great through Optimum Healthcare IT, but that pricing also comes with a...
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Loyalty
We certainly took into consideration the KLAS rating and the feedback that we saw when choosing...
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Relationship
Optimum Healthcare IT is probably the most flexible firm we have as far as charges are concerned,...
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Relationship
Having access to top leaders at Optimum Healthcare IT and giving them honest feedback that they take...
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Value
I would absolutely buy Optimum Healthcare IT’s services again. They are one of my top firms. Optimum...
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Loyalty, Services, Value
The fee situation with Optimum Healthcare IT is better than average, and they are always willing to...
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Relationship, Services
We generally get a pretty high-quality talent pool when Optimum Healthcare IT is filling a role for...
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Relationship
Optimum Healthcare IT has professional resources and leaders who listen to their clients, but they...
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Services
I think having Optimum Healthcare IT be more proactive about bringing the strategy to bear would be...
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Loyalty, Relationship
We didn't consider any other firms. We went directly to Optimum Healthcare IT because they had such...
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Value
We are a smaller organization and have to be very conscious of costs, so we were constantly...
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Services
The implementation was really rapid, but we ended up with some staff members who weren't as...
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Loyalty, Relationship, Operations, Services
We had a previous relationship with Optimum Healthcare IT, so I don't believe we looked at anybody...
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Services, Value
Optimum Healthcare IT avoids charging for every little thing. The contract is pretty...
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Loyalty, Services
We received applications from other firms, but Optimum Healthcare IT provided the right mix of...
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Loyalty, Relationship
We reached out to a couple of partners, and Optimum Healthcare IT was able to find us a candidate...
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Relationship, Services
The collaboration and partnership are really strong, and that is half the battle. Sometimes we sign...
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Loyalty, Relationship
I considered one other firm but chose Optimum Healthcare IT because the executives that I engaged...
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Operations, Services
I would tell someone considering Optimum Healthcare IT to be really explicit in their expectations....
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Loyalty, Relationship
We chose to go with Optimum Healthcare IT because of the quality of candidates that we were getting...
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Value
With Optimum Healthcare IT, the charges are pretty cut and dry, but everything does get charged to us....
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Relationship
We are working with a large group of people, so anytime we have any issues or negative feedback,...
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Relationship, Operations
Optimum Healthcare IT’s staff is flexible with the work that they are asked to complete. The firm...
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Relationship
Optimum Healthcare IT will call me back at any time. They reach out. They make it a point to...
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Relationship
Optimum Healthcare IT has talked to us about giving them details on exactly what we are looking for....
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Relationship, Services, Value
With Optimum Healthcare IT, tangible outcomes are part of the partnership. We have had issues on our...
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Relationship
I understand that Optimum Healthcare IT is more of a staffing company, but I would like it if there...
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Relationship
I literally call someone from Optimum Healthcare IT every time I need something. Even if I didn't...
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Value
I'm definitely going to recommend Optimum Healthcare IT. Optimum Healthcare IT’s execution is really...
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Relationship, Operations
Optimum Healthcare IT has provided us with really good people. I am pleasantly surprised; this is...
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Relationship
Optimum Healthcare IT is really good about keeping engaged with us. I have regular meetings with...
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Relationship, Value
Optimum Healthcare IT gives us really good rates on their contractors; the issue is the length of...
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Relationship, Services
Not all of the consultants from Optimum Healthcare IT were as qualified as they presented...
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Loyalty, Relationship, Services
Optimum Healthcare IT has done really well at hiring people who are good fits for what we need. One...
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Loyalty, Services
We wanted to bring in some contractors from Optimum Healthcare IT with the point that some of them...
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Operations, Value
I have opinions about some of the analysts. This isn't Optimum Healthcare IT’s fault because...
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Operations
There isn't anything that falls short in our partnership with Optimum Healthcare IT. Because of how...
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Relationship, Services
We enjoy Optimum Healthcare IT. Optimum Healthcare IT does some things that other firms do not do,...
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Relationship, Services
We love Optimum Healthcare IT. The people I worked with were amazing and really easy to work with....
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Relationship, Operations
Optimum Healthcare IT gave me an employee who was a quick learner and helpful, but obviously, there...
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Relationship, Services
Optimum Healthcare IT executed well, and I am happy with the experience we have had with Optimum...
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Loyalty, Relationship
Optimum Healthcare IT wanted to keep me happy and do right by me so that I would give them more...
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Relationship, Operations
I would give all the consultants the highest rating except for one. We had one bad consultant. That...
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Relationship
What makes the firm feel like a true partner is whenever I ask them things, they help out and ask...
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Operations
With the onboarding process, the firm is quick to respond and work with me. I have had a couple of...
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Value
The firm's rates are competitive, but there are lower rates with other options.
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Relationship, Services
Optimum Healthcare IT is the leader in what we are asking them to do. They are very good about...
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Relationship, Value
We have continued to use some of Optimum Healthcare IT’s resources, and we actively work with them....
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Value
Optimum Healthcare IT is a little pricey, but I think they are worth it, so I don't know whether...
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Relationship
The engagement ended, but that doesn't mean that we will never have more needs. Recently, I...
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Relationship, Services, Value
Charging was not a problem with Optimum Healthcare IT. Optimum Healthcare IT was good. They stayed...
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Loyalty, Operations, Services
I'm actually not sure whether I would hire Optimum Healthcare IT again because I didn't have the...
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Relationship, Operations
I would recommend Optimum Healthcare IT for sure, especially with staffing. I have worked with tons...
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Relationship, Operations
Optimum Healthcare IT did all of our prescreening for us, and that isn't something we would have...
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Relationship, Operations
Optimum Healthcare IT is really proactive, so they stay a little better connected with us than a lot...
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Loyalty, Operations
Optimum Healthcare IT will be our implementation partner for future things. We were not quite big...
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Services
The talent that the firm has brought for staff augmentation is absolutely incredible. The people are...
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Operations
We had a project that needed to be done quickly, and within a day, we got multiple people ready to...
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Relationship
What I love about the firm is I have a dedicated account manager executive who literally responds to...
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Relationship
What I'm most impressed with is the turnaround time and the delivery of qualified candidates. The...
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Relationship, Operations, Value
I had to bring Optimum Healthcare IT in to clean up a mess where a firm from a prior engagement...
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Services, Value
I have only ever seen A-level players. The firm has an internal proprietary scoring system of the...
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Relationship
We are a pretty complex environment, and Optimum Healthcare IT has been critically important in...
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Loyalty, Relationship
At times it is difficult for Optimum Healthcare IT to know everything; they almost need to be in my...
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Relationship
The partnership piece is important. That is number one. The relationship with Optimum Healthcare IT...
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Relationship, Services
We were struggling with how pricey certain developers are, and there are not many in the market....
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Relationship, Value
I would absolutely hire Optimum Healthcare IT again. One of the first phone calls I make is to...
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Relationship, Operations, Services
Optimum Healthcare IT is always a great partner. They are really willing to work with us. We had a...
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Relationship, Operations, Services
Optimum Healthcare IT meets expectations for HIT staffing services. It is a brand-new program, and...
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Operations
When we send out staffing requests, Optimum Healthcare IT is always the last firm we hear from. They...
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Relationship
Right now, my go-to HIT staffing partner is Optimum Healthcare IT. Whenever I try somebody else, I...
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Operations, Services
Optimum Healthcare IT's weakness could be if I needed a different resource, it might take longer...
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Loyalty, Operations
Something very unique to Optimum Healthcare IT is that when they provide training services, they...
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Operations
The consultants provided really high-quality training. They followed our materials. They customized...
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Value
I’m leaning into the Optimum Healthcare IT relationship because they do early development, and that...
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Relationship
Optimum Healthcare IT provides specialized, certified individuals who we need for our projects. They...
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Relationship, Operations
Optimum Healthcare IT is providing a resource to manage our entire service. They are currently...
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Relationship
Optimum Healthcare IT is a great firm. They have been able to provide resources quickly. We have...
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Relationship
Strategically as a company, Optimum Healthcare IT understands the healthcare customer, and they have...
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Operations
The positions that I hired with the firm filled a role that was very difficult to begin with. The...
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Relationship
The account representative I worked with really understood the timing and the needs that I had and...
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Relationship
My executive contact from Optimum Healthcare IT is always available and quick to respond. They work...
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Relationship, Value
Optimum Healthcare IT needs to vet their candidates better to ensure that they are qualified. Some...
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Operations
Our organization has a lot of complexity in terms of integrations, and it may have taken a little...
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Relationship
My team is very comfortable working with others, but they want to be engaged in our project and take...
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Relationship
We were paying for a certain resource with Optimum Healthcare IT, but it wasn't just one size fits...
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Value
Optimum Healthcare IT gave us access to several expert resources so that when something came up, we...
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Relationship
I have regular calls with my Optimum Healthcare IT account executives, and they also bring in...
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Relationship
Optimum Healthcare IT has really been a strong partner throughout our unique situation and has...
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Relationship, Operations
I really can't think of any improvements I would like to see from Optimum Healthcare IT at this...
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Relationship, Operations
Optimum Healthcare IT was extremely responsive. Starting right at the beginning, they partnered with...
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Relationship
We have had a multi-year relationship with Optimum Healthcare IT, and they have been supportive of...
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Relationship
I work with one sales representative pretty exclusively, and I’m highly satisfied with them, but I...
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Relationship
I have found that Optimum Healthcare IT is particularly good with their communication. They are very...
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Relationship
The firm was completely proactive. They came on-site to check in. They were always available when we...
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Relationship, Operations
Optimum Healthcare IT was good to work with. Anytime we had an issue, they were there to address it....
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Relationship
I like that the firm is thinking of different ways to help us resolve staffing challenges. They have...
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Relationship
There was very strong communication between me and the firm. We met regularly, and those meetings...
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Relationship, Value
The firm performed very well in reducing the amount of work that we had to take on to support the...
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Value
In terms of pricing, the firm was fair. Their price was competitive compared to the price of other...
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Relationship
There were a couple of times we had to report some minor issues with performance, and those were...
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Relationship, Value
I am not sure whether our decision was price based, but we had a few consultants who were relatively...
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Relationship
Optimum Healthcare IT demonstrated that they have our long-term interests at heart by understanding...
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Relationship, Operations
Optimum Healthcare IT exceeded our expectations with the quality of the candidates they put forward....
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Relationship
I probably use Optimum Healthcare IT more than anybody else. I meet or have a direct line to either...
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Loyalty, Relationship, Services
Optimum Healthcare IT is not a huge company. There are not as many levels of leadership for them to...
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Relationship
Optimum Healthcare IT's executives and their leads are very accessible and very approachable. We...
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Services, Value
I wouldn't say that the people who were brought in by Optimum Healthcare IT were necessarily any...
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Relationship
I have my direct agent with Optimum Healthcare IT, and then they have a counterpart who is a little...
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Relationship
Optimum Healthcare IT wants to keep me happy; they know I understand, and I know what they need, but...
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Relationship
We have a great working relationship with Optimum Healthcare IT, and that is number one; trust has...
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Operations
Optimum Healthcare IT has the right strategy, but with some of the candidates they have identified,...
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Relationship
The Optimum Healthcare IT team was always a call away. I never had an issue with their team, and I...
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Services
I would recommend Optimum Healthcare IT depending on where an organization is located and what their...
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Operations
Optimum Healthcare IT consistently exceeds expectations. It is a team effort because we have to hire...
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Value
Optimum Healthcare IT avoids charging for everything. The service is very straightforward, and we...
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