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Optimum Healthcare IT HIT Staffing Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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User Commentary

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Director

One person from Optimum Healthcare IT did all our testing, and they are one of the best people I...

Jul 2021
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Director

The consultant pool is challenging. We can screen and talk to the people in the consultant pool. We...

Jul 2021
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Director

When there was an issue with a consultant, Optimum Healthcare IT replaced that consultant really...

Jul 2021
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Director

Optimum Healthcare IT is willing to partner with us on anything. They frequently make contact to...

Jul 2021
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Manager

Optimum Healthcare IT has assisted in bringing new sites live. The way that I divide up the areas of...

May 2021
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Manager

All things considered, I would rate Optimum Healthcare IT very highly. I have been very pleased, and...

May 2021
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Director

Optimum Healthcare IT has been really good to work with. They are truly a partner, even if it...

May 2021
||
(0)
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Director

Our experience with our resources has been very positive. They have integrated well with our teams,...

May 2021
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Director

One of the proposals Optimum Healthcare IT offered wasn't the best, and they ended up not getting...

May 2021
||
(0)
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Director

I haven't interacted with the executives, and they haven't really been needed. That is a testament...

May 2021
||
(0)
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Manager

The Optimum Healthcare IT consultants are not necessarily in a role that is supporting my team. They...

May 2021
||
(0)
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Manager

Optimum Healthcare IT has been fully remote. Because of COVID-19, even my internal folks are still...

May 2021
||
(0)
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Manager

Optimum Healthcare IT’s executives have been very supportive. They have scheduled frequent calls to...

May 2021
||
(0)
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CIO

We had an implementation at one of our hospitals, and Optimum Healthcare IT is continuing that work...

May 2021
||
(0)
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CIO

Optimum Healthcare IT does not consistently exceed our expectations. I would have liked to have seen...

May 2021
||
(0)
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CIO

I don’t know that I would highlight any one thing. The firm has been with the project for many, many...

May 2021
||
(0)
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CIO

The firm’s executive involvement was really good. We have a great partnership. But the resources...

May 2021
||
(0)
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Manager

Optimum Healthcare IT did a good job of getting the resources we needed, but the quality of the...

Mar 2021
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Manager

We had to follow up constantly with Optimum Healthcare IT to get information. I actually felt like I...

Mar 2021
||
(0)
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Manager

Optimum Healthcare IT was fair about billing. They were pretty much on point with the contract; they...

Mar 2021
||
(0)
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Manager

I appreciated the fact that an executive from Optimum Healthcare IT frequently met with me.

Mar 2021
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(0)
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Manager

Optimum Healthcare IT's work was not on par with the work another vendor does for us, but I wouldn't...

Mar 2021
||
(0)
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Manager

We have done the opposite of replace staff members; we have actually offered extensions to some...

Feb 2021
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(0)
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Manager

Everybody always has room for improvement. I would only give the Optimum Healthcare IT staff a...

Feb 2021
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(0)
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Manager

Optimum Healthcare IT’s execution is good. When I need them to do something, they execute. The...

Feb 2021
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Director

I would like to see Optimum Healthcare IT continuing to express some of the historical experience...

Jan 2021
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Director

We are definitely meeting deadlines as much as we can, but there have been a few outside deadlines...

Jan 2021
||
(0)
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Director

Optimum Healthcare IT is aligned with us. They meet with me regularly. We go over issues that we...

Jan 2021
||
(0)
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Director

I have worked with Optimum Healthcare IT a lot. Overall, they have been excellent. We get really...

Jan 2021
||
(0)
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CIO

Optimum Healthcare IT was able to step in and help our group. They have done a good job of...

Jan 2021
||
(0)
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CIO

Optimum Healthcare IT's support during the COVID-19 pandemic has been great. The bulk of the...

Jan 2021
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(0)
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CIO

Optimum Healthcare IT is not overpriced by any means. We have been using the vendor's worker bees,...

Jan 2021
||
(0)
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CIO

Optimum Healthcare IT is very responsive when we have issues or problems. They touch base with me....

Jan 2021
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(0)
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CIO

We have not had any issues with Optimum Healthcare IT. The projects we have been working on with...

Jan 2021
||
(0)
 Thank you  Helpful

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CIO

Optimum Healthcare IT helped us with some revenue cycle implementation support. They are very...

Jan 2021
||
(0)
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Director

Optimum Healthcare IT was very prompt anytime that I asked them for more resources. Optimum...

Jan 2021
||
(0)
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Director

I would have liked to have more people like the training manager that we had. We only contracted...

Jan 2021
||
(0)
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CIO

We use Optimum Healthcare IT in various capacities. They are our go-to vendor. We don't use a lot of...

Jan 2021
||
(0)
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Manager

When we had issues with our resources, I would report to my representative at Optimum Healthcare IT...

Dec 2020
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(0)
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Manager

We had resources who we had to replace. One was really rude, and others claimed that they had...

Dec 2020
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(0)
 Thank you  Helpful

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Manager

I would say that I have a good relationship with Optimum Healthcare IT. I felt like the vendor was...

Dec 2020
||
(0)
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Manager

There was a situation where the vendor raised some costs. Optimum Healthcare IT was usually quick to...

Dec 2020
||
(0)
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Director

Our Optimum Healthcare IT resource who is helping to staff our support team for a certain solution...

Dec 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

We have had a couple of very experienced people. The quality of Optimum Healthcare IT's people has...

Dec 2020
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(0)
 Thank you  Helpful

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VP/Other Executive

Optimum Healthcare IT was very flexible with different items during COVID-19. When we had to roll...

Dec 2020
||
(0)
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VP/Other Executive

We did a strategic assessment before the project, and that was outstanding. It gave us a good sense...

Dec 2020
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(0)
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VP/Other Executive

It took time to get all the items in place and align them with our EMR. A lot of things were good,...

Dec 2020
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(0)
 Thank you  Helpful

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Manager

Optimum Healthcare IT has responded to our RFPs several times and has not gotten our business. We...

Nov 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

Optimum Healthcare IT was reaching out and trying to touch base and establish a relationship, and I...

Nov 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

The vendor's service is data driven. When I look at Optimum Healthcare IT and the three or four...

Nov 2020
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(0)
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Manager

The vendor was very prompt in filling the requested role. I just contacted our representative and...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

The vendor's staff members are very knowledgeable in the field. The people on the team are easy to...

Nov 2020
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(0)
 Thank you  Helpful

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Manager

I gave the vendor my rating for the strength of partnership because we try not to use consultants...

Nov 2020
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(0)
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Manager

I would like to have an enhanced customer service check-in from the vendor’s leadership. I really...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

The vendor has a well-established service. They have a variety of services that they provide from...

Nov 2020
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(0)
 Thank you  Helpful

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Manager

There are a lot of projects that take place behind the scenes that people don’t think about much...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

We never really hear from the vendor other than for monthly invoices. A good cadence for the vendor...

Nov 2020
||
(0)
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Manager

The vendor was really good at goal setting and meeting those goals. We established a workflow with...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

Optimum Healthcare IT provided principal trainers when we didn’t have time to backfill. We had...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

We had a good experience with Optimum Healthcare IT. We got a good number of interviews. The vendor...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

Our consultant was incredible. That person was very knowledgeable and easy to work with. The...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We did get a consultant from Optimum Healthcare IT that we had some issues with. Our staff members...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

Our analyst was phenomenal. Our staff members absorbed all the information that the analyst...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

During the pandemic, Optimum Healthcare IT provided some consultants. We couldn't have anybody...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT did pretty well. They asked us for specifics. There were times when we were...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT communicated well. When we first started, we were getting a lot of consultants...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

The consultants really made themselves part of our team. They were really sincere and giving. It was...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimum Healthcare IT was pretty good about matching the needs of the required resources. Optimum...

Oct 2020
||
(0)
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 or  to see details.

Director

I don't think that we have replaced anybody on the project. We have been working with Optimum...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

The trainer has done a really good job. The consultant has been outstanding and has filled a hole...

Sep 2020
||
(0)
 Thank you  Helpful

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Director

The hourly rate is higher than what I expected. The message I received from the firm was that this...

Sep 2020
||
(0)
 Thank you  Helpful

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Director

Overall, I wouldn't hesitate to recommend Optimum Healthcare IT. There are a lot of companies that...

Sep 2020
||
(0)
 Thank you  Helpful

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CIO

Our account executive with Optimum Healthcare is always keeping in touch and sending us information...

Aug 2020
||
(0)
 Thank you  Helpful

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CIO

Although Optimum Healthcare didn’t do anything epic, they tried. A colleague of mine recommended...

Aug 2020
||
(0)
 Thank you  Helpful

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CMIO

Optimum Healthcare IT hasn’t done any individual work for us throughout the COVID-19 crisis....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Overall, we have had really good experiences with Optimum Healthcare IT. I have heard some horror...

Aug 2020
||
(0)
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