Optimum Healthcare IT HIT Staffing Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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User Commentary

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Director

Relationship, Relationship, Operations, Operations

Optimum Healthcare IT’s people were wonderful, and they attended to and understood our needs. They...

Nov 2023
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VP/Other Executive

Operations, Operations

The consultants that Optimum Healthcare IT brought on for us knew the solution we were implementing...

Nov 2023
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VP/Other Executive

Relationship, Relationship

I have the ability to call up a couple of higher-up folks from Optimum Healthcare IT, and they jump...

Nov 2023
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VP/Other Executive

Operations, Operations

When Optimum Healthcare IT interviews consultants for an organization, the firm needs to set...

Nov 2023
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VP/Other Executive

Relationship, Relationship

Regular check-ins from Optimum Healthcare IT to see how their consultants are doing would be good to...

Nov 2023
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CIO

Services, Services

I had to initiate a lot of the strategizing with Optimum Healthcare IT.

Sep 2023
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Manager

Relationship, Operations

Optimum Healthcare IT met our needs. They were very agile in helping us find the right candidate and...

Aug 2023
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Manager

Relationship

I have been able to work with anyone from Optimum Healthcare IT. We have had meetings with Optimum...

Aug 2023
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Manager

Loyalty

We looked into other consulting agencies for help with our project, but we chose to go with Optimum...

Aug 2023
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Manager

Relationship, Relationship, Relationship, Operations

When we are dissatisfied with staff from the firm, they are quick to replace them. We keep a lot of...

Jul 2023
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Manager

Relationship, Relationship, Relationship

The firm needs to continue to look at better ways to improve their screening processes when they...

Jul 2023
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Manager

Relationship, Relationship, Relationship

Optimum Healthcare IT is probably the top firm that we use in the consulting IT world. We are able...

Jul 2023
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Manager

Relationship, Relationship, Relationship

I have met with many people from all different levels of the firm. I can reach out to many of them,...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Services

I am very busy, and so is everyone. If I look at my email, I get so many vendor pokes and prods on a...

Jul 2023
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Manager

Relationship, Relationship, Relationship

Optimum Healthcare IT was very organized and seemed to have a very large bench. When I called with...

Jun 2023
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CIO

Value, Value, Value

Optimum Healthcare IT has a model where they take introductory analysts, developers, and others and...

Jun 2023
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CIO

Relationship, Relationship, Relationship

We have executive involvement from Optimum Healthcare IT. They are constantly in touch, talking to...

Jun 2023
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CIO

Relationship, Relationship, Relationship

We would tell friends or peers considering Optimum Healthcare IT to be open to some new models the...

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Optimum Healthcare IT is doing lots of things for us. Optimum Healthcare IT has cool people, and I...

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship

The world revolves around power and money, and in order to get power and money, people have to have...

Jun 2023
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VP/Other Executive

Value, Value, Value

Optimum Healthcare IT offers very competitive rates when I need them to.

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship

The people at Optimum Healthcare IT that I coordinate with are great. I have never heard a complaint...

Jun 2023
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Director

Relationship, Relationship, Relationship

Optimum Healthcare IT’s support model is extremely strong, I couldn't recommend it more or be...

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

Optimum Healthcare IT has a program where they bring someone in and train them to augment our team,...

May 2023
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Director

Value, Value, Value

We are not nickel-and-dimed by Optimum Healthcare IT. There have been times when they have had to...

May 2023
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Director

Relationship, Relationship, Relationship

The check-ins from Optimum Healthcare IT were not as regular as I expected. I didn't get the same...

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We got a highly qualified resource from Optimum Healthcare IT, but midway through their tenure, they...

May 2023
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Director

Loyalty, Relationship, Relationship, Relationship, Relationship

A handful but not a lot of resources from Optimum Healthcare IT had to be replaced over the course...

May 2023
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VP/Other Executive

Relationship, Relationship

We have a very long, trusting relationship with Optimum Healthcare IT. We trust them completely, and...

May 2023
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VP/Other Executive

Value, Value

We liked the quality of Optimum Healthcare IT's consultants and the price that we paid for them....

May 2023
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VP/Other Executive

Relationship, Relationship

We liked the speed and responsiveness of Optimum Healthcare IT's salespeople. They follow up with us...

May 2023
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Director

Relationship, Relationship, Relationship

I really like that the resource is an entry-level staff member that has been given extra tools,...

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm has a good briefing packet that basically states how they bring in resources, how they...

May 2023
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Director

Relationship, Relationship, Relationship

The resource we have is great. They are excellent. The key is converting the resource from a...

May 2023
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Director

Relationship, Relationship, Relationship

The firm is checking in with us to see whether we need assistance. I have definitely helped give...

May 2023
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm matched us up well, and their resource was very strong. However, the vendor didn’t have...

Apr 2023
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CIO

Relationship, Relationship, Relationship

The firm went through a reduction in their workforce, and the person I worked with was affected. The...

Apr 2023
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CIO

Relationship, Relationship, Relationship

We had executive involvement from Optimum Healthcare IT along the way; they came on-site many times....

Apr 2023
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CIO

Relationship, Relationship, Relationship

While we had a lot of support from our Optimum Healthcare IT team, it seems as though the firm’s...

Apr 2023
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CIO

Value, Value, Value

The only thing we would like to see the firm improve would be to lower the price and stay...

Apr 2023
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Director

Relationship

We lost an incredibly valuable resource, and Optimum Healthcare IT did their best to bring on more...

Apr 2023
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Director

Relationship, Operations

The firm’s work was done remotely, and that was fine. Our staff had pretty much gone 100% remote at...

Apr 2023
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Manager

Relationship

The firm’s communication has been consistent, and the candidates have been fantastic. That is...

Apr 2023
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Manager

Value

In terms of getting our money's worth, the engagement is a good deal for us. We pay the firm a flat...

Apr 2023
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Director

Relationship

The firm was very prompt in filling the role. The firm was very timely in terms of candidates,...

Apr 2023
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Director

Loyalty

The first couple of candidates that the firm sent weren't as good matches as the ultimate candidate.

Apr 2023
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Director

Relationship, Operations

There was a slight delay in starting the resource, and that might have been due to some...

Apr 2023
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Director

Relationship

The firm communicates regularly. They try to stay fresh and in touch.

Apr 2023
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Director

Loyalty

We had a staffing gap we needed to fill, so we needed a contractor. We sent our request out to a...

Apr 2023
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Director

Loyalty

Optimum Healthcare IT has a potential advantage that we have never used. They have a...

Apr 2023
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Manager

Loyalty, Relationship

There is a line between getting a position filled quickly and getting a position filled with the...

Apr 2023
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Director

Relationship, Value

Our resource from the firm worked on a reimbursement program, and we received significant revenue as...

Apr 2023
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Director

Relationship

Optimum Healthcare IT’s resources were spot on. The firm always sent me people of the highest caliber....

Apr 2023
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Director

Relationship, Operations

Optimum Healthcare IT didn't just try and sort out questions. The firm knew when to ask questions...

Apr 2023
||
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Director

Value

Optimum Healthcare IT could have been a little more proactive in some things, but instead, I had to...

Apr 2023
||
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Director

Relationship

We never used to get a regular balance of consulting hours in the engagement, and that caused some...

Apr 2023
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Director

Relationship

Optimum Healthcare IT is pretty proactive. We had an incident, and now the firm reaches out to see...

Apr 2023
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Manager

Relationship

One of our consultants from Optimum Healthcare IT is phenomenal. They do a great job.

Apr 2023
||
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Manager

Operations

Most of my consultants' bread and butter is project management, but I have a couple of consultants...

Apr 2023
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Manager

Operations

When we first brought our consultants on board, Optimum Healthcare IT was deeply involved with our leadership....

Apr 2023
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Manager

Relationship

I would tell someone looking at Optimum Healthcare IT that the firm has a very good pool of project...

Apr 2023
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Analyst/Coordinator

Relationship

Optimum Healthcare IT needs to improve their billing team because things are all over the place. The...

Apr 2023
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VP/Other Executive

Loyalty, Operations

We were looking for a consulting company to help us with an implementation and some training. We...

Apr 2023
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Analyst/Coordinator

Relationship

Optimum Healthcare IT's salespeople are good, but the quality of the consultants is poor.

Apr 2023
||
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Manager

Relationship

We have had a few high-priority projects that we wouldn't have been able to complete without the...

Apr 2023
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Manager

Relationship

We generally know what we are getting into in a given project, but we really learn more about the...

Apr 2023
||
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Manager

Relationship

Our representative from Optimum Healthcare IT was really good. We communicated frequently with that...

Apr 2023
||
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Manager

Relationship

We did have a bad experience initially with one of the Optimum Healthcare IT consultants. They...

Apr 2023
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Manager

Relationship, Operations

Optimum Healthcare IT’s consultants were certified, and the firm pretty well matched what we needed....

Apr 2023
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Manager

Operations

We would have liked to have seen more of what Optimum Healthcare IT’s consultants were spending...

Apr 2023
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Manager

Relationship

When we had an issue with an Optimum Healthcare IT consultant, one person at the firm was very...

Apr 2023
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Manager

Relationship, Value

Optimum Healthcare IT provides the best candidates at the most reasonable prices. The firm isn't the...

Apr 2023
||
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Analyst/Coordinator

Relationship, Operations

We needed Optimum Healthcare IT for staff augmentation. But there were probably two or three people...

Apr 2023
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(0)
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VP/Other Executive

Loyalty, Relationship, Operations

There were times when the firm couldn't find people. But the firm exceeded our expectations by...

Apr 2023
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VP/Other Executive

Relationship, Operations, Value

The firm made a lot of money from us, but at the same time, the firm took on the risk of doing the...

Apr 2023
||
(0)
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Director

Loyalty, Relationship

We engaged with Optimum Healthcare IT because we needed service expertise on our medical record...

Apr 2023
||
(0)
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Director

Loyalty

Optimum Healthcare IT gave us multiple candidates to choose from so that we could see their...

Apr 2023
||
(0)
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Director

Value

In the service line with Optimum Healthcare IT, I know exactly what the costs are going to be. I am...

Apr 2023
||
(0)
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Director

Relationship

Some of Optimum Healthcare IT’s folks are new to the industry, so there is some learning and growing...

Apr 2023
||
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Director

Relationship

I work with Optimum Healthcare IT’s executives, and they always return my communications quickly.

Apr 2023
||
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Director

Relationship, Operations

When I talk to people about Optimum Healthcare IT, I tell them about how challenging the market is...

Apr 2023
||
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Director

Relationship

Optimum Healthcare IT clearly works with some higher-than-industry-standard personnel that they can...

Apr 2023
||
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Director

Relationship

I don't have general meetings with the president of Optimum Healthcare IT, but they do have a pretty...

Apr 2023
||
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Director

Relationship

I think that Optimum Healthcare IT has a genuine interest in providing opportunities to their...

Apr 2023
||
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Director

Relationship

Folks from Optimum Healthcare IT have industry experience, and many of them are highly educated. The...

Apr 2023
||
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Director

Relationship

Optimum Healthcare IT is a proven vendor of ours, and they deliver in a timely and adequate fashion...

Apr 2023
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Manager

Loyalty

We worked with the contract and hire group from Optimum Healthcare IT. We were looking for a very...

Apr 2023
||
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Manager

Loyalty, Relationship

The firm didn’t really challenge our strategic plans, but they knew what we needed and gave us...

Apr 2023
||
(0)
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Manager

Value

There were no financial surprises with Optimum Healthcare IT; everything was one price. The price...

Apr 2023
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Manager

Relationship

The people we worked with through Optimum Healthcare IT were empowered to solve whatever we needed...

Apr 2023
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Manager

Relationship, Value

I would tell a friend or peer shopping for a staffing firm that Optimum Healthcare IT is able to get...

Apr 2023
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Manager

Relationship, Operations

Optimum Healthcare IT was very prompt in filling the role we requested. They were able to get me a...

Apr 2023
||
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Manager

Loyalty, Value

Optimum Healthcare IT was willing to negotiate their rate, so they were definitely flexible and able...

Apr 2023
||
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Manager

Relationship, Operations

I liked the consultants' eagerness and their ability to come in, put their heads down, learn the...

Apr 2023
||
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Manager

Relationship

I can't think of an incident or circumstance when we weren't able to reach out to or work with...

Apr 2023
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Director

Relationship, Services

Optimum Healthcare IT does a good job of checking in on me and what I need. They also make sure that...

Mar 2023
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Director

Operations

Optimum Healthcare IT has worked with their application teams and their end users to make sure their...

Mar 2023
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Director

Relationship

Having a company with an excellent reputation has always been key for me because I know Optimum...

Mar 2023
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Director

Relationship

Optimum Healthcare IT has brought on a couple of key people to help me. One has been a lifesaver....

Mar 2023
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VP/Other Executive

Relationship

It is hard to find people that understand our projects, and Optimum Healthcare IT has found us some...

Mar 2023
||
(0)
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VP/Other Executive

Relationship, Relationship

The only feedback I would give to Optimum Healthcare IT is to have consistent check-ins during the...

Mar 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

I was a little skeptical because of the way that Optimum Healthcare IT was presented to me by my...

Mar 2023
||
(0)
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Analyst/Coordinator

Loyalty

I would be willing to use Optimum Healthcare IT again, but it would depend on what I needed. One of...

Mar 2023
||
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Analyst/Coordinator

Relationship, Operations

Optimum Healthcare IT set up the interviews. They followed up to see where we stood, and they have...

Mar 2023
||
(0)
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Manager

Relationship, Operations, Value

Optimum Healthcare IT saved our lives so many times. The firm's turnaround was absolutely amazing....

Mar 2023
||
(0)
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Manager

Relationship

The firm is absolutely wonderful, and they are good at what they do. The firm provides connections...

Mar 2023
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(0)
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Director

Loyalty, Relationship

The firm is providing me with bodies and wonderful analysts. I have worked with other consultants...

Mar 2023
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(0)
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Manager

Relationship

Communication is big for me, so Optimum Healthcare IT's good communication is helpful, as is their...

Mar 2023
||
(0)
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Manager

Relationship, Value

If someone were asking whether they should use Optimum Healthcare IT for a variety of different...

Mar 2023
||
(0)
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Manager

Relationship

Whenever possible, I would rather work with Optimum Healthcare IT than other firms, mainly because...

Mar 2023
||
(0)
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Manager

Relationship

We have increased our engagement with Optimum Healthcare IT, and so far, things have been very...

Mar 2023
||
(0)
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Manager

Relationship

Optimum Healthcare IT matched our needs to resources very well. When we gave the firm the right...

Mar 2023
||
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Manager

Relationship, Operations

We had to replace a few consultants due to skill and communication issues. Some of the issues were...

Mar 2023
||
(0)
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Director

Value

Optimum Healthcare IT's ability to match resources to our needs is not perfect, but it is very good...

Feb 2023
||
(0)
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Director

Relationship

We haven't had to replace any resources. There have been some resources at the end of their...

Feb 2023
||
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Director

Relationship

HIT staffing is more of a pass-through consulting service, so the consultants are more like...

Feb 2023
||
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VP/Other Executive

Value

Using Optimum Healthcare IT's staffing is not as expensive as direct consulting. It is probably a...

Feb 2023
||
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VP/Other Executive

Relationship

I do not believe we have swapped any of the staff out. We hadn’t had to do that with anyone. To give...

Feb 2023
||
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VP/Other Executive

Loyalty, Operations

The placements we have gotten from Optimum Healthcare IT have turned out to be awesome. I have no...

Feb 2023
||
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CIO

Relationship

The firm’s executives are actually more engaged with us than another firm’s executives were, though...

Jan 2023
||
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