Optimum Healthcare IT HIT Staffing Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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VP/Other Executive

Relationship, Operations, Value

We had firm, nonnegotiable go-live dates, so the time, scope, and resources had to stay tightly...

Oct 2025
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VP/Other Executive

Services

Optimum Healthcare IT understood exactly what I needed in consultants with very specific backgrounds...

Oct 2025
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VP/Other Executive

Operations, Value

One of the most tangible outcomes from working with Optimum Healthcare IT has been their proactive...

Oct 2025
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VP/Other Executive

Relationship

I have a long-standing relationship with Optimum Healthcare IT. They put a lot of energy into...

Oct 2025
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Director

Relationship

Optimum Healthcare IT's program to basically staff via contract is kind of novel. However, the...

Oct 2025
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Director

Operations

With Optimum Healthcare IT, we got some really fine people. The firm trained people up and gave us...

Oct 2025
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Director

Relationship, Services

Optimum Healthcare IT's IS program and candidates are primarily focused on the EHR analyst role....

Oct 2025
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CIO

Relationship, Operations

Optimum Healthcare IT had a huge group for our go-live. However, they also made a request that...

Oct 2025
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CIO

Operations

One of Optimum Healthcare IT's leaders recommended someone to us for our training program. That...

Oct 2025
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CIO

Relationship

Optimum Healthcare IT started out really strong for us, but they ended up being just okay. They...

Oct 2025
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Director

Relationship

I asked the firm for something unique, and they did not meet my expectations. I was a little unhappy...

Oct 2025
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Director

Relationship

In the past, when I have needed at-the-elbow support with a quick turnaround time, I have gone...

Sep 2025
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Director

Relationship

A lot of our staff augmentation consultants from Optimum Healthcare IT have been with us for a long...

Sep 2025
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Director

Relationship

Optimum Healthcare IT’s executive team is very involved. People from our day-to-day account...

Sep 2025
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Director

Relationship

Optimum Healthcare IT does a good job of prescreening their candidates and knowing who would be a...

Sep 2025
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Manager

Relationship

Optimum Healthcare IT’s strengths are really listening to what we need for the project and then...

Sep 2025
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CTO

Relationship, Services

The Optimum Healthcare IT person I mainly work with for HIT staffing is amazing. If I could hire...

Sep 2025
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Director

Loyalty, Operations

Optimum Healthcare IT has a special training program, and they have a unique model. There might be a...

Aug 2025
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Director

Loyalty, Services, Value

Optimum Healthcare IT has been super responsive and helpful in helping me figure out how to navigate...

Aug 2025
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Director

Loyalty, Relationship, Operations, Value

I would absolutely hire Optimum Healthcare IT again. With Optimum Healthcare IT, we know that the...

Aug 2025
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Director

Loyalty, Operations, Value

I struggled mightily to find candidates who could come in at the salaries to hire from straight out....

Aug 2025
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CIO

Loyalty, Relationship, Services

Optimum Healthcare IT is amazing. I have as much interaction with them as I need or want. And they...

Aug 2025
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CIO

Loyalty, Operations

Optimum Healthcare IT executed things perfectly. With upcoming work, I think they are looking for...

Aug 2025
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CIO

Loyalty, Relationship

We chose Optimum Healthcare IT because they had staff that was a cultural match and because the firm...

Aug 2025
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Manager

Loyalty, Relationship, Value

We would buy this service again mostly due to relationships and the firm’s knowledge of our current...

Aug 2025
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VP/Other Executive

Value

We have significantly reduced our contractor usage to try to save money. I would say projects...

Jul 2025
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VP/Other Executive

Relationship, Value

I’m extremely satisfied with Optimum Healthcare IT. They are my go-to firm. I would say we are...

Jul 2025
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VP/Other Executive

Relationship

Optimum Healthcare IT has really exceptional account management. They communicate extremely...

Jul 2025
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VP/Other Executive

Relationship, Operations

Optimum Healthcare IT is one of the standard firms we use to augment our applications team if we...

Jul 2025
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VP/Other Executive

Loyalty, Relationship, Services

Optimum Healthcare IT's experience really shines in their ability to talk through things and make...

Jun 2025
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VP/Other Executive

Relationship, Operations, Value

Optimum Healthcare IT is partnering with us. We don't always agree on approach, but that is going to...

Jun 2025
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VP/Other Executive

Loyalty, Relationship, Services

Optimum Healthcare IT's response time has been phenomenal. When we have needed something, even when...

Jun 2025
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VP/Other Executive

Services, Value

Our pricing has been great through Optimum Healthcare IT, but that pricing also comes with a...

Jun 2025
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VP/Other Executive

Loyalty

We certainly took into consideration the KLAS rating and the feedback that we saw when choosing...

Jun 2025
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VP/Other Executive

Relationship

Having access to top leaders at Optimum Healthcare IT and giving them honest feedback that they take...

May 2025
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VP/Other Executive

Value

I would absolutely buy Optimum Healthcare IT’s services again. They are one of my top firms. Optimum...

May 2025
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Manager

Loyalty, Services, Value

The fee situation with Optimum Healthcare IT is better than average, and they are always willing to...

May 2025
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Manager

Relationship, Services

We generally get a pretty high-quality talent pool when Optimum Healthcare IT is filling a role for...

May 2025
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CIO

Relationship

Optimum Healthcare IT has professional resources and leaders who listen to their clients, but they...

May 2025
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CIO

Services

I think having Optimum Healthcare IT be more proactive about bringing the strategy to bear would be...

May 2025
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CIO

Loyalty, Relationship

We didn't consider any other firms. We went directly to Optimum Healthcare IT because they had such...

May 2025
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Director

Value

We are a smaller organization and have to be very conscious of costs, so we were constantly...

May 2025
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Director

Services

The implementation was really rapid, but we ended up with some staff members who weren't as...

May 2025
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Director

Loyalty, Relationship, Operations, Services

We had a previous relationship with Optimum Healthcare IT, so I don't believe we looked at anybody...

May 2025
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Manager

Services, Value

Optimum Healthcare IT avoids charging for every little thing. The contract is pretty...

May 2025
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Manager

Loyalty, Services

We received applications from other firms, but Optimum Healthcare IT provided the right mix of...

May 2025
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Director

Loyalty, Relationship

We reached out to a couple of partners, and Optimum Healthcare IT was able to find us a candidate...

May 2025
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Director

Relationship, Services

The collaboration and partnership are really strong, and that is half the battle. Sometimes we sign...

May 2025
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CIO

Loyalty, Relationship

I considered one other firm but chose Optimum Healthcare IT because the executives that I engaged...

May 2025
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CIO

Operations, Services

I would tell someone considering Optimum Healthcare IT to be really explicit in their expectations....

May 2025
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VP/Other Executive

Loyalty, Relationship

We chose to go with Optimum Healthcare IT because of the quality of candidates that we were getting...

May 2025
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VP/Other Executive

Value

With Optimum Healthcare IT, the charges are pretty cut and dry, but everything does get charged to us....

May 2025
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VP/Other Executive

Relationship

We are working with a large group of people, so anytime we have any issues or negative feedback,...

May 2025
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VP/Other Executive

Relationship, Operations

Optimum Healthcare IT’s staff is flexible with the work that they are asked to complete. The firm...

May 2025
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VP/Other Executive

Relationship

Optimum Healthcare IT will call me back at any time. They reach out. They make it a point to...

May 2025
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VP/Other Executive

Relationship

Optimum Healthcare IT has talked to us about giving them details on exactly what we are looking for....

May 2025
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VP/Other Executive

Relationship, Services, Value

With Optimum Healthcare IT, tangible outcomes are part of the partnership. We have had issues on our...

May 2025
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VP/Other Executive

Relationship

I understand that Optimum Healthcare IT is more of a staffing company, but I would like it if there...

May 2025
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CIO

Relationship

I literally call someone from Optimum Healthcare IT every time I need something. Even if I didn't...

May 2025
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CIO

Value

I'm definitely going to recommend Optimum Healthcare IT. Optimum Healthcare IT’s execution is really...

May 2025
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VP/Other Executive

Relationship, Operations

Optimum Healthcare IT has provided us with really good people. I am pleasantly surprised; this is...

May 2025
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VP/Other Executive

Relationship

Optimum Healthcare IT is really good about keeping engaged with us. I have regular meetings with...

May 2025
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VP/Other Executive

Relationship, Value

Optimum Healthcare IT gives us really good rates on their contractors; the issue is the length of...

May 2025
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VP/Other Executive

Relationship, Services

Not all of the consultants from Optimum Healthcare IT were as qualified as they presented...

May 2025
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Director

Loyalty, Relationship, Services

Optimum Healthcare IT has done really well at hiring people who are good fits for what we need. One...

May 2025
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Director

Loyalty, Services

We wanted to bring in some contractors from Optimum Healthcare IT with the point that some of them...

May 2025
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VP/Other Executive

Operations, Value

I have opinions about some of the analysts. This isn't Optimum Healthcare IT’s fault because...

May 2025
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VP/Other Executive

Operations

There isn't anything that falls short in our partnership with Optimum Healthcare IT. Because of how...

May 2025
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VP/Other Executive

Relationship, Services

We enjoy Optimum Healthcare IT. Optimum Healthcare IT does some things that other firms do not do,...

May 2025
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Director

Relationship, Services

We love Optimum Healthcare IT. The people I worked with were amazing and really easy to work with....

Apr 2025
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Manager

Relationship, Operations

Optimum Healthcare IT gave me an employee who was a quick learner and helpful, but obviously, there...

Mar 2025
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Manager

Relationship, Services

Optimum Healthcare IT executed well, and I am happy with the experience we have had with Optimum...

Mar 2025
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Manager

Loyalty, Relationship

Optimum Healthcare IT wanted to keep me happy and do right by me so that I would give them more...

Mar 2025
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Manager

Relationship, Operations

I would give all the consultants the highest rating except for one. We had one bad consultant. That...

Feb 2025
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Manager

Relationship

What makes the firm feel like a true partner is whenever I ask them things, they help out and ask...

Feb 2025
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Manager

Operations

With the onboarding process, the firm is quick to respond and work with me. I have had a couple of...

Feb 2025
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Manager

Value

The firm's rates are competitive, but there are lower rates with other options.

Feb 2025
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CIO

Relationship, Services

Optimum Healthcare IT is the leader in what we are asking them to do. They are very good about...

Feb 2025
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CIO

Relationship, Value

We have continued to use some of Optimum Healthcare IT’s resources, and we actively work with them....

Feb 2025
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CIO

Value

Optimum Healthcare IT is a little pricey, but I think they are worth it, so I don't know whether...

Feb 2025
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Manager

Relationship

The engagement ended, but that doesn't mean that we will never have more needs. Recently, I...

Feb 2025
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Manager

Relationship, Services, Value

Charging was not a problem with Optimum Healthcare IT. Optimum Healthcare IT was good. They stayed...

Feb 2025
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Manager

Loyalty, Operations, Services

I'm actually not sure whether I would hire Optimum Healthcare IT again because I didn't have the...

Feb 2025
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Director

Relationship, Operations

I would recommend Optimum Healthcare IT for sure, especially with staffing. I have worked with tons...

Jan 2025
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Director

Relationship, Operations

Optimum Healthcare IT did all of our prescreening for us, and that isn't something we would have...

Jan 2025
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VP/Other Executive

Loyalty, Operations

Optimum Healthcare IT will be our implementation partner for future things. We were not quite big...

Jan 2025
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VP/Other Executive

Services

The talent that the firm has brought for staff augmentation is absolutely incredible. The people are...

Jan 2025
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VP/Other Executive

Operations

We had a project that needed to be done quickly, and within a day, we got multiple people ready to...

Jan 2025
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VP/Other Executive

Relationship

What I love about the firm is I have a dedicated account manager executive who literally responds to...

Jan 2025
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VP/Other Executive

Relationship

What I'm most impressed with is the turnaround time and the delivery of qualified candidates. The...

Jan 2025
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VP/Other Executive

Relationship, Operations, Value

I had to bring Optimum Healthcare IT in to clean up a mess where a firm from a prior engagement...

Jan 2025
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VP/Other Executive

Services, Value

I have only ever seen A-level players. The firm has an internal proprietary scoring system of the...

Jan 2025
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VP/Other Executive

Relationship

We are a pretty complex environment, and Optimum Healthcare IT has been critically important in...

Jan 2025
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VP/Other Executive

Loyalty, Relationship

At times it is difficult for Optimum Healthcare IT to know everything; they almost need to be in my...

Jan 2025
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VP/Other Executive

Relationship

The partnership piece is important. That is number one. The relationship with Optimum Healthcare IT...

Jan 2025
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VP/Other Executive

Relationship, Services

We were struggling with how pricey certain developers are, and there are not many in the market....

Jan 2025
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VP/Other Executive

Relationship, Value

I would absolutely hire Optimum Healthcare IT again. One of the first phone calls I make is to...

Jan 2025
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VP/Other Executive

Relationship, Operations, Services

Optimum Healthcare IT is always a great partner. They are really willing to work with us. We had a...

Jan 2025
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VP/Other Executive

Relationship, Operations, Services

Optimum Healthcare IT meets expectations for HIT staffing services. It is a brand-new program, and...

Jan 2025
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Manager

Operations

When we send out staffing requests, Optimum Healthcare IT is always the last firm we hear from. They...

Jan 2025
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Manager

Relationship

Right now, my go-to HIT staffing partner is Optimum Healthcare IT. Whenever I try somebody else, I...

Dec 2024
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Manager

Operations, Services

Optimum Healthcare IT's weakness could be if I needed a different resource, it might take longer...

Dec 2024
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