Optimum Healthcare IT HIT Staffing Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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VP/Other Executive

Value

We have significantly reduced our contractor usage to try to save money. I would say projects...

Jul 2025
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VP/Other Executive

Relationship, Value

I’m extremely satisfied with Optimum Healthcare IT. They are my go-to firm. I would say we are...

Jul 2025
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VP/Other Executive

Relationship

Optimum Healthcare IT has really exceptional account management. They communicate extremely...

Jul 2025
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VP/Other Executive

Relationship, Operations

Optimum Healthcare IT is one of the standard firms we use to augment our applications team if we...

Jul 2025
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VP/Other Executive

Loyalty, Relationship, Services

Optimum Healthcare IT's experience really shines in their ability to talk through things and make...

Jun 2025
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VP/Other Executive

Relationship, Operations, Value

Optimum Healthcare IT is partnering with us. We don't always agree on approach, but that is going to...

Jun 2025
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VP/Other Executive

Loyalty, Relationship, Services

Optimum Healthcare IT's response time has been phenomenal. When we have needed something, even when...

Jun 2025
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VP/Other Executive

Services, Value

Our pricing has been great through Optimum Healthcare IT, but that pricing also comes with a...

Jun 2025
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VP/Other Executive

Loyalty

We certainly took into consideration the KLAS rating and the feedback that we saw when choosing...

Jun 2025
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Analyst/Coordinator

Relationship

Optimum Healthcare IT is probably the most flexible firm we have as far as charges are concerned,...

May 2025
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VP/Other Executive

Relationship

Having access to top leaders at Optimum Healthcare IT and giving them honest feedback that they take...

May 2025
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VP/Other Executive

Value

I would absolutely buy Optimum Healthcare IT’s services again. They are one of my top firms. Optimum...

May 2025
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Manager

Loyalty, Services, Value

The fee situation with Optimum Healthcare IT is better than average, and they are always willing to...

May 2025
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Manager

Relationship, Services

We generally get a pretty high-quality talent pool when Optimum Healthcare IT is filling a role for...

May 2025
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CIO

Relationship

Optimum Healthcare IT has professional resources and leaders who listen to their clients, but they...

May 2025
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CIO

Services

I think having Optimum Healthcare IT be more proactive about bringing the strategy to bear would be...

May 2025
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CIO

Loyalty, Relationship

We didn't consider any other firms. We went directly to Optimum Healthcare IT because they had such...

May 2025
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Director

Value

We are a smaller organization and have to be very conscious of costs, so we were constantly...

May 2025
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Director

Services

The implementation was really rapid, but we ended up with some staff members who weren't as...

May 2025
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Director

Loyalty, Relationship, Operations, Services

We had a previous relationship with Optimum Healthcare IT, so I don't believe we looked at anybody...

May 2025
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Manager

Services, Value

Optimum Healthcare IT avoids charging for every little thing. The contract is pretty...

May 2025
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Manager

Loyalty, Services

We received applications from other firms, but Optimum Healthcare IT provided the right mix of...

May 2025
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Director

Loyalty, Relationship

We reached out to a couple of partners, and Optimum Healthcare IT was able to find us a candidate...

May 2025
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Director

Relationship, Services

The collaboration and partnership are really strong, and that is half the battle. Sometimes we sign...

May 2025
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CIO

Loyalty, Relationship

I considered one other firm but chose Optimum Healthcare IT because the executives that I engaged...

May 2025
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CIO

Operations, Services

I would tell someone considering Optimum Healthcare IT to be really explicit in their expectations....

May 2025
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VP/Other Executive

Loyalty, Relationship

We chose to go with Optimum Healthcare IT because of the quality of candidates that we were getting...

May 2025
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VP/Other Executive

Value

With Optimum Healthcare IT, the charges are pretty cut and dry, but everything does get charged to us....

May 2025
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VP/Other Executive

Relationship

We are working with a large group of people, so anytime we have any issues or negative feedback,...

May 2025
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VP/Other Executive

Relationship, Operations

Optimum Healthcare IT’s staff is flexible with the work that they are asked to complete. The firm...

May 2025
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VP/Other Executive

Relationship

Optimum Healthcare IT will call me back at any time. They reach out. They make it a point to...

May 2025
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VP/Other Executive

Relationship

Optimum Healthcare IT has talked to us about giving them details on exactly what we are looking for....

May 2025
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VP/Other Executive

Relationship, Services, Value

With Optimum Healthcare IT, tangible outcomes are part of the partnership. We have had issues on our...

May 2025
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VP/Other Executive

Relationship

I understand that Optimum Healthcare IT is more of a staffing company, but I would like it if there...

May 2025
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CIO

Relationship

I literally call someone from Optimum Healthcare IT every time I need something. Even if I didn't...

May 2025
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CIO

Value

I'm definitely going to recommend Optimum Healthcare IT. Optimum Healthcare IT’s execution is really...

May 2025
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VP/Other Executive

Relationship, Operations

Optimum Healthcare IT has provided us with really good people. I am pleasantly surprised; this is...

May 2025
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VP/Other Executive

Relationship

Optimum Healthcare IT is really good about keeping engaged with us. I have regular meetings with...

May 2025
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VP/Other Executive

Relationship, Value

Optimum Healthcare IT gives us really good rates on their contractors; the issue is the length of...

May 2025
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VP/Other Executive

Relationship, Services

Not all of the consultants from Optimum Healthcare IT were as qualified as they presented...

May 2025
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Director

Loyalty, Relationship, Services

Optimum Healthcare IT has done really well at hiring people who are good fits for what we need. One...

May 2025
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Director

Loyalty, Services

We wanted to bring in some contractors from Optimum Healthcare IT with the point that some of them...

May 2025
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VP/Other Executive

Operations, Value

I have opinions about some of the analysts. This isn't Optimum Healthcare IT’s fault because...

May 2025
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VP/Other Executive

Operations

There isn't anything that falls short in our partnership with Optimum Healthcare IT. Because of how...

May 2025
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VP/Other Executive

Relationship, Services

We enjoy Optimum Healthcare IT. Optimum Healthcare IT does some things that other firms do not do,...

May 2025
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Director

Relationship, Services

We love Optimum Healthcare IT. The people I worked with were amazing and really easy to work with....

Apr 2025
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Manager

Relationship, Operations

Optimum Healthcare IT gave me an employee who was a quick learner and helpful, but obviously, there...

Mar 2025
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Manager

Relationship, Services

Optimum Healthcare IT executed well, and I am happy with the experience we have had with Optimum...

Mar 2025
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Manager

Loyalty, Relationship

Optimum Healthcare IT wanted to keep me happy and do right by me so that I would give them more...

Mar 2025
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Manager

Relationship, Operations

I would give all the consultants the highest rating except for one. We had one bad consultant. That...

Feb 2025
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Manager

Relationship

What makes the firm feel like a true partner is whenever I ask them things, they help out and ask...

Feb 2025
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Manager

Operations

With the onboarding process, the firm is quick to respond and work with me. I have had a couple of...

Feb 2025
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Manager

Value

The firm's rates are competitive, but there are lower rates with other options.

Feb 2025
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CIO

Relationship, Services

Optimum Healthcare IT is the leader in what we are asking them to do. They are very good about...

Feb 2025
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CIO

Relationship, Value

We have continued to use some of Optimum Healthcare IT’s resources, and we actively work with them....

Feb 2025
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CIO

Value

Optimum Healthcare IT is a little pricey, but I think they are worth it, so I don't know whether...

Feb 2025
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Manager

Relationship

The engagement ended, but that doesn't mean that we will never have more needs. Recently, I...

Feb 2025
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Manager

Relationship, Services, Value

Charging was not a problem with Optimum Healthcare IT. Optimum Healthcare IT was good. They stayed...

Feb 2025
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Manager

Loyalty, Operations, Services

I'm actually not sure whether I would hire Optimum Healthcare IT again because I didn't have the...

Feb 2025
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Director

Relationship, Operations

I would recommend Optimum Healthcare IT for sure, especially with staffing. I have worked with tons...

Jan 2025
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Director

Relationship, Operations

Optimum Healthcare IT did all of our prescreening for us, and that isn't something we would have...

Jan 2025
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Analyst/Coordinator

Relationship, Operations

Optimum Healthcare IT is really proactive, so they stay a little better connected with us than a lot...

Jan 2025
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VP/Other Executive

Loyalty, Operations

Optimum Healthcare IT will be our implementation partner for future things. We were not quite big...

Jan 2025
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VP/Other Executive

Services

The talent that the firm has brought for staff augmentation is absolutely incredible. The people are...

Jan 2025
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VP/Other Executive

Operations

We had a project that needed to be done quickly, and within a day, we got multiple people ready to...

Jan 2025
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VP/Other Executive

Relationship

What I love about the firm is I have a dedicated account manager executive who literally responds to...

Jan 2025
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VP/Other Executive

Relationship

What I'm most impressed with is the turnaround time and the delivery of qualified candidates. The...

Jan 2025
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VP/Other Executive

Relationship, Operations, Value

I had to bring Optimum Healthcare IT in to clean up a mess where a firm from a prior engagement...

Jan 2025
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VP/Other Executive

Services, Value

I have only ever seen A-level players. The firm has an internal proprietary scoring system of the...

Jan 2025
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VP/Other Executive

Relationship

We are a pretty complex environment, and Optimum Healthcare IT has been critically important in...

Jan 2025
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VP/Other Executive

Loyalty, Relationship

At times it is difficult for Optimum Healthcare IT to know everything; they almost need to be in my...

Jan 2025
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VP/Other Executive

Relationship

The partnership piece is important. That is number one. The relationship with Optimum Healthcare IT...

Jan 2025
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VP/Other Executive

Relationship, Services

We were struggling with how pricey certain developers are, and there are not many in the market....

Jan 2025
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VP/Other Executive

Relationship, Value

I would absolutely hire Optimum Healthcare IT again. One of the first phone calls I make is to...

Jan 2025
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VP/Other Executive

Relationship, Operations, Services

Optimum Healthcare IT is always a great partner. They are really willing to work with us. We had a...

Jan 2025
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VP/Other Executive

Relationship, Operations, Services

Optimum Healthcare IT meets expectations for HIT staffing services. It is a brand-new program, and...

Jan 2025
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Manager

Operations

When we send out staffing requests, Optimum Healthcare IT is always the last firm we hear from. They...

Jan 2025
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Manager

Relationship

Right now, my go-to HIT staffing partner is Optimum Healthcare IT. Whenever I try somebody else, I...

Dec 2024
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Manager

Operations, Services

Optimum Healthcare IT's weakness could be if I needed a different resource, it might take longer...

Dec 2024
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VP/Other Executive

Loyalty, Operations

Something very unique to Optimum Healthcare IT is that when they provide training services, they...

Nov 2024
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VP/Other Executive

Operations

The consultants provided really high-quality training. They followed our materials. They customized...

Nov 2024
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CIO

Value

I’m leaning into the Optimum Healthcare IT relationship because they do early development, and that...

Nov 2024
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CIO

Relationship

Optimum Healthcare IT provides specialized, certified individuals who we need for our projects. They...

Nov 2024
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CIO

Relationship, Operations

Optimum Healthcare IT is providing a resource to manage our entire service. They are currently...

Nov 2024
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CIO

Relationship

Optimum Healthcare IT is a great firm. They have been able to provide resources quickly. We have...

Nov 2024
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CIO

Relationship

Strategically as a company, Optimum Healthcare IT understands the healthcare customer, and they have...

Nov 2024
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Director

Operations

The positions that I hired with the firm filled a role that was very difficult to begin with. The...

Sep 2024
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Director

Relationship

The account representative I worked with really understood the timing and the needs that I had and...

Sep 2024
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Manager

Relationship

My executive contact from Optimum Healthcare IT is always available and quick to respond. They work...

Sep 2024
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Manager

Relationship, Value

Optimum Healthcare IT needs to vet their candidates better to ensure that they are qualified. Some...

Sep 2024
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CIO

Operations

Our organization has a lot of complexity in terms of integrations, and it may have taken a little...

Sep 2024
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CIO

Relationship

My team is very comfortable working with others, but they want to be engaged in our project and take...

Sep 2024
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CIO

Relationship

We were paying for a certain resource with Optimum Healthcare IT, but it wasn't just one size fits...

Sep 2024
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CIO

Value

Optimum Healthcare IT gave us access to several expert resources so that when something came up, we...

Sep 2024
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CIO

Relationship

I have regular calls with my Optimum Healthcare IT account executives, and they also bring in...

Sep 2024
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Director

Relationship

Optimum Healthcare IT has really been a strong partner throughout our unique situation and has...

Sep 2024
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Director

Relationship, Operations

I really can't think of any improvements I would like to see from Optimum Healthcare IT at this...

Sep 2024
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Director

Relationship, Operations

Optimum Healthcare IT was extremely responsive. Starting right at the beginning, they partnered with...

Sep 2024
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CIO

Relationship

We have had a multi-year relationship with Optimum Healthcare IT, and they have been supportive of...

Sep 2024
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Manager

Relationship

I work with one sales representative pretty exclusively, and I’m highly satisfied with them, but I...

Aug 2024
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Manager

Relationship

I have found that Optimum Healthcare IT is particularly good with their communication. They are very...

Aug 2024
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VP/Other Executive

Relationship

The firm was completely proactive. They came on-site to check in. They were always available when we...

Aug 2024
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VP/Other Executive

Relationship, Operations

Optimum Healthcare IT was good to work with. Anytime we had an issue, they were there to address it....

Aug 2024
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VP/Other Executive

Relationship

I like that the firm is thinking of different ways to help us resolve staffing challenges. They have...

Aug 2024
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Director

Relationship

There was very strong communication between me and the firm. We met regularly, and those meetings...

Aug 2024
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Director

Relationship, Value

The firm performed very well in reducing the amount of work that we had to take on to support the...

Aug 2024
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Director

Value

In terms of pricing, the firm was fair. Their price was competitive compared to the price of other...

Aug 2024
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Director

Relationship

There were a couple of times we had to report some minor issues with performance, and those were...

Aug 2024
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Manager

Relationship, Value

I am not sure whether our decision was price based, but we had a few consultants who were relatively...

Aug 2024
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Manager

Relationship

Optimum Healthcare IT demonstrated that they have our long-term interests at heart by understanding...

Aug 2024
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Manager

Relationship, Operations

Optimum Healthcare IT exceeded our expectations with the quality of the candidates they put forward....

Aug 2024
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Analyst/Coordinator

Relationship

I probably use Optimum Healthcare IT more than anybody else. I meet or have a direct line to either...

Aug 2024
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VP/Other Executive

Loyalty, Relationship, Services

Optimum Healthcare IT is not a huge company. There are not as many levels of leadership for them to...

Aug 2024
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CIO

Relationship

Optimum Healthcare IT's executives and their leads are very accessible and very approachable. We...

Aug 2024
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CIO

Services, Value

I wouldn't say that the people who were brought in by Optimum Healthcare IT were necessarily any...

Aug 2024
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VP/Other Executive

Relationship

I have my direct agent with Optimum Healthcare IT, and then they have a counterpart who is a little...

Aug 2024
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VP/Other Executive

Relationship

Optimum Healthcare IT wants to keep me happy; they know I understand, and I know what they need, but...

Aug 2024
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VP/Other Executive

Relationship

We have a great working relationship with Optimum Healthcare IT, and that is number one; trust has...

Aug 2024
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Director

Operations

Optimum Healthcare IT has the right strategy, but with some of the candidates they have identified,...

Aug 2024
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Director

Relationship

The Optimum Healthcare IT team was always a call away. I never had an issue with their team, and I...

Aug 2024
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Director

Services

I would recommend Optimum Healthcare IT depending on where an organization is located and what their...

Aug 2024
||
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Director

Operations

Optimum Healthcare IT consistently exceeds expectations. It is a team effort because we have to hire...

Aug 2024
||
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Director

Value

Optimum Healthcare IT avoids charging for everything. The service is very straightforward, and we...

Aug 2024
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