Tell us about your organization

 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about HIT Staffing on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Optimum Healthcare IT HIT Staffing Comments
Filtered view: All

KLAS Research Director - Kaleb Harris
Subject Expert

Kaleb Harris

Research Director

kaleb.harris@klasresearch.com

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 1/24/2021 2:39:09 PM and Model.EvProductId = 211458

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about HIT Staffing on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

Other Observations

I would like to see Optimum Healthcare IT continuing to express some of the historical experience...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

We are definitely meeting deadlines as much as we can, but there have been a few outside deadlines...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Optimum Healthcare IT is aligned with us. They meet with me regularly. We go over issues that we...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

I have worked with Optimum Healthcare IT a lot. Overall, they have been excellent. We get really...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Optimum Healthcare IT was able to step in and help our group. They have done a good job of...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Optimum Healthcare IT's support during the COVID-19 pandemic has been great. The bulk of the...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI and Cost

Optimum Healthcare IT is not overpriced by any means. We have been using the vendor's worker bees,...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Optimum Healthcare IT is very responsive when we have issues or problems. They touch base with me....

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We have not had any issues with Optimum Healthcare IT. The projects we have been working on with...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

Optimum Healthcare IT helped us with some revenue cycle implementation support. They are very...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Optimum Healthcare IT was very prompt anytime that I asked them for more resources. Optimum...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

I would have liked to have more people like the training manager that we had. We only contracted...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We use Optimum Healthcare IT in various capacities. They are our go-to vendor. We don't use a lot of...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

When we had issues with our resources, I would report to my representative at Optimum Healthcare IT...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

We had resources who we had to replace. One was really rude, and others claimed that they had...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would say that I have a good relationship with Optimum Healthcare IT. I felt like the vendor was...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

There was a situation where the vendor raised some costs. Optimum Healthcare IT was usually quick to...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Our Optimum Healthcare IT resource who is helping to staff our support team for a certain solution...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

We have had a couple of very experienced people. The quality of Optimum Healthcare IT's people has...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Optimum Healthcare IT was very flexible with different items during COVID-19. When we had to roll...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

We did a strategic assessment before the project, and that was outstanding. It gave us a good sense...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

It took time to get all the items in place and align them with our EMR. A lot of things were good,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

Optimum Healthcare IT has responded to our RFPs several times and has not gotten our business. We...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Optimum Healthcare IT was reaching out and trying to touch base and establish a relationship, and I...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

The vendor's service is data driven. When I look at Optimum Healthcare IT and the three or four...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The vendor was very prompt in filling the requested role. I just contacted our representative and...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

The vendor's staff members are very knowledgeable in the field. The people on the team are easy to...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations

I gave the vendor my rating for the strength of partnership because we try not to use consultants...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would like to have an enhanced customer service check-in from the vendor’s leadership. I really...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The vendor has a well-established service. They have a variety of services that they provide from...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

There are a lot of projects that take place behind the scenes that people don’t think about much...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We never really hear from the vendor other than for monthly invoices. A good cadence for the vendor...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The vendor was really good at goal setting and meeting those goals. We established a workflow with...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Optimum Healthcare IT provided principal trainers when we didn’t have time to backfill. We had...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Project Results

We had a good experience with Optimum Healthcare IT. We got a good number of interviews. The vendor...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

Our consultant was incredible. That person was very knowledgeable and easy to work with. The...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We did get a consultant from Optimum Healthcare IT that we had some issues with. Our staff members...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

Our analyst was phenomenal. Our staff members absorbed all the information that the analyst...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Project Results

During the pandemic, Optimum Healthcare IT provided some consultants. We couldn't have anybody...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

Optimum Healthcare IT did pretty well. They asked us for specifics. There were times when we were...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sales and Contracting

Optimum Healthcare IT communicated well. When we first started, we were getting a lot of consultants...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The consultants really made themselves part of our team. They were really sincere and giving. It was...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Optimum Healthcare IT was pretty good about matching the needs of the required resources. Optimum...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

I don't think that we have replaced anybody on the project. We have been working with Optimum...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

The trainer has done a really good job. The consultant has been outstanding and has filled a hole...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

The hourly rate is higher than what I expected. The message I received from the firm was that this...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Overall, I wouldn't hesitate to recommend Optimum Healthcare IT. There are a lot of companies that...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Our account executive with Optimum Healthcare is always keeping in touch and sending us information...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

Although Optimum Healthcare didn’t do anything epic, they tried. A colleague of mine recommended...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Other Observations

Optimum Healthcare IT hasn’t done any individual work for us throughout the COVID-19 crisis....

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

Overall, we have had really good experiences with Optimum Healthcare IT. I have heard some horror...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

I think Optimum Healthcare IT has done an excellent job. My employees have gotten attached to their...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Sales and Contracting

Optimum Healthcare IT is very responsive and gives us great folks. We have had good success with...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Optimum Healthcare IT has done a very good job of providing consultants. The quality of the...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Vendors should be better about scrutinizing the expenses that their resources turn in for...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

In my most recent engagement, the vendor’s quality of staff consultants was over the top. Former...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

One thing that is very welcoming about Optimum Healthcare IT is that they are always available....

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

We engaged the vendor because we were struggling to identify a resource that could support the...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Optimum Healthcare IT is a relatively new business partner with us. They have tried engaging over...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

We engaged someone who was fully dedicated to the project. During the consultant’s engagement, the...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

We had a platform that had been operationally supported, and our partners could speak very fluently...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

I was very pleased with the vendor’s response time. I was pleased with their approach to scheduling...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor is very patient with me. The vendor’s relationship with me feels like the relationships I...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We had a few issues when we were moving into the go-live support. There were a few at-the-elbow...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The start of our project was really challenging logistically. I met regularly with the vendor. I...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor had to completely rework things when the pandemic started to unfold. We were doing all...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

I think that Optimum Healthcare IT did okay with vetting the pool of folks who came in. It would be...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Our vendor representative was on-site and worked with our training department on developing the...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

We went right into a go-live when I got here, and that was under the direction of a different...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Our vendor representative has been working with the team and is not just executing the plan. That...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

The additional folks who came in to supplement the work as we went into the busier parts of the...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF