Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about HIT Staffing on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Optimum Healthcare IT HIT Staffing Comments
Filtered view: All

KLAS Research Director - Kaleb Harris
Subject Expert

Kaleb Harris

Research Director

kaleb.harris@klasresearch.com

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

HIT Staffing 2021: Which Firms Consistently Deliver?
HIT Staffing 2021:
Which Firms Consistently Deliver?
April 2021
View Report
View Related

Preferences

   Bookmark

Related Blogs

Selecting the Right Healthcare IT Staffing Firm

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about HIT Staffing on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

One person from Optimum Healthcare IT did all our testing, and they are one of the best people I...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The consultant pool is challenging. We can screen and talk to the people in the consultant pool. We...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When there was an issue with a consultant, Optimum Healthcare IT replaced that consultant really...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimum Healthcare IT is willing to partner with us on anything. They frequently make contact to...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT has assisted in bringing new sites live. The way that I divide up the areas of...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

All things considered, I would rate Optimum Healthcare IT very highly. I have been very pleased, and...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimum Healthcare IT has been really good to work with. They are truly a partner, even if it...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our experience with our resources has been very positive. They have integrated well with our teams,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One of the proposals Optimum Healthcare IT offered wasn't the best, and they ended up not getting...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I haven't interacted with the executives, and they haven't really been needed. That is a testament...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Optimum Healthcare IT consultants are not necessarily in a role that is supporting my team. They...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT has been fully remote. Because of COVID-19, even my internal folks are still...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT’s executives have been very supportive. They have scheduled frequent calls to...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We had an implementation at one of our hospitals, and Optimum Healthcare IT is continuing that work...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Optimum Healthcare IT does not consistently exceed our expectations. I would have liked to have seen...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I don’t know that I would highlight any one thing. The firm has been with the project for many, many...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The firm’s executive involvement was really good. We have a great partnership. But the resources...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT did a good job of getting the resources we needed, but the quality of the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had to follow up constantly with Optimum Healthcare IT to get information. I actually felt like I...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT was fair about billing. They were pretty much on point with the contract; they...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I appreciated the fact that an executive from Optimum Healthcare IT frequently met with me.

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT's work was not on par with the work another vendor does for us, but I wouldn't...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have done the opposite of replace staff members; we have actually offered extensions to some...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everybody always has room for improvement. I would only give the Optimum Healthcare IT staff a...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT’s execution is good. When I need them to do something, they execute. The...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like to see Optimum Healthcare IT continuing to express some of the historical experience...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are definitely meeting deadlines as much as we can, but there have been a few outside deadlines...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimum Healthcare IT is aligned with us. They meet with me regularly. We go over issues that we...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have worked with Optimum Healthcare IT a lot. Overall, they have been excellent. We get really...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Optimum Healthcare IT was able to step in and help our group. They have done a good job of...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Optimum Healthcare IT's support during the COVID-19 pandemic has been great. The bulk of the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Optimum Healthcare IT is not overpriced by any means. We have been using the vendor's worker bees,...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Optimum Healthcare IT is very responsive when we have issues or problems. They touch base with me....

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have not had any issues with Optimum Healthcare IT. The projects we have been working on with...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Optimum Healthcare IT helped us with some revenue cycle implementation support. They are very...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimum Healthcare IT was very prompt anytime that I asked them for more resources. Optimum...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would have liked to have more people like the training manager that we had. We only contracted...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We use Optimum Healthcare IT in various capacities. They are our go-to vendor. We don't use a lot of...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we had issues with our resources, I would report to my representative at Optimum Healthcare IT...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had resources who we had to replace. One was really rude, and others claimed that they had...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would say that I have a good relationship with Optimum Healthcare IT. I felt like the vendor was...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There was a situation where the vendor raised some costs. Optimum Healthcare IT was usually quick to...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our Optimum Healthcare IT resource who is helping to staff our support team for a certain solution...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have had a couple of very experienced people. The quality of Optimum Healthcare IT's people has...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optimum Healthcare IT was very flexible with different items during COVID-19. When we had to roll...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We did a strategic assessment before the project, and that was outstanding. It gave us a good sense...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

It took time to get all the items in place and align them with our EMR. A lot of things were good,...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT has responded to our RFPs several times and has not gotten our business. We...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optimum Healthcare IT was reaching out and trying to touch base and establish a relationship, and I...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor's service is data driven. When I look at Optimum Healthcare IT and the three or four...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor was very prompt in filling the requested role. I just contacted our representative and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's staff members are very knowledgeable in the field. The people on the team are easy to...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I gave the vendor my rating for the strength of partnership because we try not to use consultants...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to have an enhanced customer service check-in from the vendor’s leadership. I really...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has a well-established service. They have a variety of services that they provide from...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are a lot of projects that take place behind the scenes that people don’t think about much...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We never really hear from the vendor other than for monthly invoices. A good cadence for the vendor...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor was really good at goal setting and meeting those goals. We established a workflow with...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimum Healthcare IT provided principal trainers when we didn’t have time to backfill. We had...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a good experience with Optimum Healthcare IT. We got a good number of interviews. The vendor...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our consultant was incredible. That person was very knowledgeable and easy to work with. The...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We did get a consultant from Optimum Healthcare IT that we had some issues with. Our staff members...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our analyst was phenomenal. Our staff members absorbed all the information that the analyst...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

During the pandemic, Optimum Healthcare IT provided some consultants. We couldn't have anybody...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT did pretty well. They asked us for specifics. There were times when we were...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimum Healthcare IT communicated well. When we first started, we were getting a lot of consultants...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The consultants really made themselves part of our team. They were really sincere and giving. It was...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimum Healthcare IT was pretty good about matching the needs of the required resources. Optimum...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't think that we have replaced anybody on the project. We have been working with Optimum...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The trainer has done a really good job. The consultant has been outstanding and has filled a hole...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The hourly rate is higher than what I expected. The message I received from the firm was that this...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, I wouldn't hesitate to recommend Optimum Healthcare IT. There are a lot of companies that...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Our account executive with Optimum Healthcare is always keeping in touch and sending us information...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Although Optimum Healthcare didn’t do anything epic, they tried. A colleague of mine recommended...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Optimum Healthcare IT hasn’t done any individual work for us throughout the COVID-19 crisis....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Overall, we have had really good experiences with Optimum Healthcare IT. I have heard some horror...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​