Asia/Oceania EHR 2025
01 July 25
| Spencer Corbett and Steve VanWagenen
Buying energy and digital maturity are growing among healthcare organizations in Asia and Oceania, with many either adopting their first EHR or enhancing interoperability to keep pace with local initiatives. As EHR maturity deepens, organizations increasingly expect more from their vendors in terms of value and up-to-date technology. A follow-up to 2022 data , this report examines market energy in Asia and Oceania as well as customer satisfaction with key vendors. Notably, insights on Asia are broken out for the first time into two subregions: East Asia and South/Southeast Asia. (For a deeper dive into EHR dynamics in India, see the recent India EMR 2025 report.)
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CEO/President
Relationship, Relationship, Value, Value
Ideally, we are trying to find solutions that actually work because...
CEO/President
Relationship, Relationship
We have found Telstra Health to be pretty good and honest, especially...
CEO/President
Operations, Operations
Our implementation of the system and the last upgrade that we did were...
CEO/President
Loyalty, Loyalty
The vendor's vision and what the vendor invests in have flipped and...
CEO/President
Product, Value
Telstra Health has offered a reasonably low-cost information system....
Director
Product
What I like most about the product is its intuitiveness.
Director
Relationship
The vendor could improve my experience as a customer by having clear,...
Director
Relationship
The biggest opportunity for product improvement is responsiveness to...
Director
Relationship
Out-of-hours support is generally very good, but the vendor's response...
Director
Operations, Value
When it comes to charges, there have been a couple of things that...