Kyra Clinical (Global) (Australia Only) Commentary
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Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
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User Commentary
Product
What I like most about the product is its intuitiveness.
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Relationship
The vendor could improve my experience as a customer by having clear, concise communication of...
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Relationship
The biggest opportunity for product improvement is responsiveness to the customer and the clinical environment....
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Relationship
Out-of-hours support is generally very good, but the vendor's response time to the general issues...
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Operations, Value
When it comes to charges, there have been a couple of things that Telstra Health has done for us....
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Operations
The training Telstra Health does is limited. The training is really only provided when there are new...
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Loyalty, Operations, Product
Going by the last upgrade, the product working as promoted was very poor. During testing, everything...
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Relationship, Product
Telstra Health is certainly not able to meet all of our local needs. They cover most needs, but...
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Product
Previously, there were a few things that Telstra Health said that they could do. We use a certain...
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