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JiveX (Global) (Mostly Europe)
Filtered view: (Middle East/Africa)
Subject Expert
Eder Lagemann
Research Director
Subject Expert
Eder Lagemann
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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HIT Companies
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Score Breakdown (1 Year) Filtered view: (Middle East/Africa)
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Limited Data
Product works as promoted (1-9)
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Limited Data
Proactive service (1-9)
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Limited Data
Loyalty
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Limited Data
Part of long-term plans (Yes|No)
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Limited Data
Would you buy again (Yes|No)
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Limited Data
Likely to recommend (1-9)
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Limited Data
Overall satisfaction (1-9)
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Limited Data
Forecasted overall satisfaction (1-9)
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Limited Data
Operations
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Limited Data
Quality of implementation (1-9)
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Limited Data
Quality of training (1-9)
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Limited Data
Ease of use (1-9)
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Limited Data
Product
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Limited Data
Supports integration goals (1-9)
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Limited Data
Overall product quality (1-9)
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Limited Data
Product has needed functionality (1-9)
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Limited Data
Delivery of new technology (1-9)
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Limited Data
Relationship
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Limited Data
Quality of support (1-9)
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Limited Data
Vendor executive involvement (1-9)
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Limited Data
Value
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Limited Data
Avoids charging for every little thing (Yes|No)
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Limited Data
Drives Tangible Outcomes (1-9)
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Limited Data
Money’s worth (1-9)
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Limited Data
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Facility Type
Standalone Facilities
Multi-site Facilities
100%
0%
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (9) comments Filtered view: (Middle East/Africa) ##.#% ##.#% ##.#% Download as Excel
Director
Product
Accessing information in JiveX is difficult. There are a lot of...
Director
Loyalty, Product
If we had to choose a PACS today, we would evaluate what is available...
Director
Culture, Product, Value
The version of JiveX that we use doesn't have all the functions that...
Director
Culture, Relationship
We work with a reseller for JiveX, and if we send an email, the...
Director
Loyalty
What we want from a PACS now is completely different from what we...
Director
Culture, Relationship
We work with a reseller for JiveX, and we have gone to the support...
Director
Product
I would recommend JiveX to everybody. It is a good product if someone...
Director
Loyalty
We don't have any plans to change PACS solutions right now, but once...
Director
Product
There are challenges with the integration in JiveX. One major...