Commentary Summary
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User Commentary
Functionality and Upgrades
The project is not very complex because the workflows we use are pretty standard in terms of data...
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Future Outlook
We would not purchase the product again. The product doesn’t make any sense to us as we are...
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Relationship
I really appreciate the services Clearsense provides because clinical data management is a basic but...
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Technology
Data Platform-as-a-Service is a true self-service platform using the latest data lake technology,...
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Service and Support
Clearsense is easy to work with. Their technology and support are awesome, and their people are...
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Functionality and Upgrades
Our needs will change with time. Organizationally, we have multiple needs arising, and we cannot...
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Relationship
If something is not in our contract with Clearsense, we doubt anything relating to that thing will...
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ROI / Cost
Clearsense has completed some items for us free of cost, so they have avoided charging us for little...
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Functionality and Upgrades
The product is definitely usable; our organization would recommend the product, and we would buy it...
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Relationship
Clearsense’s executive involvement goes well when it really matters. When we have to solve something...
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Functionality and Upgrades
Clearsense’s ability to produce hard metrics that track baseline progress toward specific outcomes...
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Relationship
We have regular meetings with Clearsense, and it is crystal clear where we stand, where the progress...
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Functionality and Upgrades
Some items we utilize within the product definitely need improvement. Every product needs...
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Functionality and Upgrades
We have realized that we can leverage Clearsense's data platform design and build to help with data...
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Relationship
I like that Clearsense is a newer company. That is usually not to their benefit, but they are small...
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ROI / Cost
I don't want to say that Clearsense is distracted, but they are focused on things related to data...
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Technology
There were high hopes regarding what Clearsense’s machine learning would bring to our legacy...
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Other Observations & Comments
There are some things that I wish had come included with the system. We have had to do a lot of...
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Relationship
The vendor is very willing to listen to our problems. We appreciate that, but at the same time, we...
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Future Outlook
The vendor is figuring out how to move into different markets and considering the changes that such...
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Relationship
If we prioritize something by saying that it needs to be done yesterday, the vendor runs their crew...
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Functionality and Upgrades
The information we get from the product is complex but not overly so. The real thing Clearsense...
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Relationship
The Clearsense leadership that we have worked with has listened closely. Unlike many of the other...
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Relationship
Our contact at Clearsense is very personable. When that person asks us questions, they come off as...
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Relationship
The vendor is like a boutique shop. They are not that big, so they are not hung up on being...
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Relationship
We are able to interact with people at all levels of Clearsense. We have a really good relationship...
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Service and Support
We had a lot of spreadsheets floating around, and we all knew the pain of accidentally losing...
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Interfacing and Integration
Clearsense has brought a lot of value to our organization, and one of the ways they have done that...
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Service and Support
Healthcare is an interesting space that regularly changes and shifts priorities. I appreciate...
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Relationship
The team at Clearsense is passionate and gets excited about the same things that we get excited...
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Relationship
Clearsense operates on clear, strict guidelines, and the vendor doesn't miss those guidelines. We...
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Sales and Contracting
Clearsense doesn't miss. The vendor is clear and consistent, so we get what we expect; the situation...
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Future Outlook
We haven't been utilizing predictive analytics at this point, but we are moving in that direction...
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Relationship
We have worked with Clearsense for a few years, and one of the things I have really appreciated is...
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Relationship
I appreciate the knowledge the vendor brings, and I have had several instances where the vendor is...
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Relationship
A good project manager makes all the difference, and we have had solid project managers. I have had...
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Functionality and Upgrades
We don't want to disrupt our revenue, and quite frankly, we can't afford to have any misses in our...
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Relationship
I like to say that Clearsense is big enough to have strong people and successful processes in place,...
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