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By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
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GuideIT
Featured Report
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GuideIT's Current COVID-19 Response and Solutions
Telework
Develop and implement a comprehensive work-from-home strategy
Two years ago, GuideIT launched an initiative to establish a full remote support function for GuideIT’s Business Continuity Plan, which allows GuideIT to continue supporting its customers in the event of a disaster. Our remote support function is designed to enable team members, in the case of an emergency, to immediately work remotely. This initiative included the investment in infrastructure, tools, and processes to successfully implement this capability. While we had earlier made limited use of our capability, it was fully activated last week in response to the COVID-19 pandemic. We carried out this activation without any significant impact to or reduction in support to our customers. We have been working to respond to increased call volumes on our technical service desk due to customer issues with their implementation of work-from-home initiatives.
GuideIT would like to provide a submission in support of KLAS members to help them develop and implement a comprehensive workfrom-home strategy, including immediate support for work-from-home initiatives that they may currently be having difficulty executing.
Current Time Inside Cache Tag Helper: 9/18/2020 5:14:53 AM and Model.VendorId = 65348
Professional Services Overall Score Data collected between Sep 2019 - Sep 2020
##.#Exceptions
| R | Regional Classification |
| C | Component Products |
| S | Superseded Products |
| NP | Not Primary Products |
| DR | Data Review |
The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 6 required).
# of Unique Organization Evaluations:
| 0 - 2 | |
| L | 3 - 5 |
Segment Position
Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.
In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.
Click the segment positions listed below to learn more.