Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Clinical Communications

Acute
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 84.3
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
Secure Chat  
KLAS comments icon
91
n=54
N/A
A
A
A-
B+
A
A
         
 
 
 
 
 
PerfectServe
Telmediq  
KLAS comments icon
89.1
n=24
N/A
B+
A
A-
B
A
A
         
 
 
 
 
 
TigerConnect
Clinical Collaboration Platform  
KLAS comments icon
88.1
n=40
N/A
A-
A-
A-
B+
B+
B
         
 
 
 
 
 
Vocera
The Platform  
KLAS comments icon
85.9
n=50
N/A
B+
B+
B
B
B+
B
         
 
 
 
 
 
Hillrom
Voalte Platform  
KLAS comments icon
81.9
n=31
N/A
C+
B
B
B
B-
B
         
 
 
 
 
 
Vocera
Edge  
KLAS comments icon
81.6
n=24
N/A
B-
B
B-
B
B
B+
         
 
 
 
 
 
PerfectServe
PerfectServe  
KLAS comments icon
79.4
n=35
N/A
B-
B
C+
C+
B
B-
         
 
 
 
 
 
Spok
Mobile  
KLAS comments icon
76.4
n=15
N/A
C
B-
B
C
B
C
         
 
 
 
 
 
Oracle Health
(Cerner) CareAware Connect  
KLAS comments icon
66.1
n=37
N/A
D-
C-
C-
D+
C-
D-
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Epic
Secure Chat
 
91
n=54
KLAS comments icon  COMMENTS
    N/A
A
A
A-
B+
A
A
PerfectServe
Telmediq
 
89.1
n=24
KLAS comments icon  COMMENTS
    N/A
B+
A
A-
B
A
A
TigerConnect
Clinical Collaboration Platform
 
88.1
n=40
KLAS comments icon  COMMENTS
    N/A
A-
A-
A-
B+
B+
B
Vocera
The Platform
 
85.9
n=50
KLAS comments icon  COMMENTS
    N/A
B+
B+
B
B
B+
B
Hillrom
Voalte Platform
 
81.9
n=31
KLAS comments icon  COMMENTS
    N/A
C+
B
B
B
B-
B
Vocera
Edge
 
81.6
n=24
KLAS comments icon  COMMENTS
    N/A
B-
B
B-
B
B
B+
PerfectServe
PerfectServe
 
79.4
n=35
KLAS comments icon  COMMENTS
    N/A
B-
B
C+
C+
B
B-
Spok
Mobile
 
76.4
n=15
KLAS comments icon  COMMENTS
    N/A
C
B-
B
C
B
C
Oracle Health
(Cerner) CareAware Connect
 
66.1
n=37
KLAS comments icon  COMMENTS
    N/A
D-
C-
C-
D+
C-
D-
Company/solution
 
Censinet assessment N/A
 
culture
A
loyalty
A
operations
A-
product
B+
relationship
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B+
loyalty
A
operations
A-
product
B
relationship
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
A-
loyalty
A-
operations
A-
product
B+
relationship
B+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B+
loyalty
B+
operations
B
product
B
relationship
B+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C+
loyalty
B
operations
B
product
B
relationship
B-
value
B
 
KLAS comments icon  COMMENTS
81.6
n=24
 
Censinet assessment N/A
 
culture
B-
loyalty
B
operations
B-
product
B
relationship
B
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B-
loyalty
B
operations
C+
product
C+
relationship
B
value
B-
 
KLAS comments icon  COMMENTS
76.4
n=15
 
Censinet assessment N/A
 
culture
C
loyalty
B-
operations
B
product
C
relationship
B
value
C
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D-
loyalty
C-
operations
C-
product
D+
relationship
C-
value
D-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C        
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Imprivata
Cortext * [C] L C
87.5
n=7
A
A-
B
B+
B
B+
       
 
 
 
 
 
Mobile Heartbeat
MH-CURE *
L
87.3
n=8
A
B+
A-
B
A-
B+
       
 
 
 
 
 
symplr
Clinical Communications (formerly Halo Health) *
L
90.3
n=19
A
A-
A-
A-
A
A
 

L  C        
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Imprivata
Cortext * [C] L C
culture
A
loyalty
A-
operations
B
product
B+
relationship
B
value
B+
87.5
n=7
     
Mobile Heartbeat
MH-CURE *
L
culture
A
loyalty
B+
operations
A-
product
B
relationship
A-
value
B+
87.3
n=8
     
symplr
Clinical Communications (formerly Halo Health) *
L
culture
A
loyalty
A-
operations
A-
product
A-
relationship
A
value
A
90.3
n=19
 

L  C        

Company/solution
Imprivata
Cortext * [C] L C
87.5
n=7
culture
A
loyalty
A-
operations
B
product
B+
relationship
B
value
B+
 

Mobile Heartbeat
MH-CURE * L
87.3
n=8
culture
A
loyalty
B+
operations
A-
product
B
relationship
A-
value
B+
 

symplr
Clinical Communications (formerly Halo Health) * L
90.3
n=19
culture
A
loyalty
A-
operations
A-
product
A-
relationship
A
value
A
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Clinical Communications (Acute) Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Avoids charging for every little thing?
PerfectServe
PerfectServe Telmediq
n=21  100%
Epic
Epic Secure Chat
n=43  96%
Vocera
Vocera Edge
n=19  95%
Keeps all promises?
Epic
Epic Secure Chat
n=49  98%
Part of long-term plans?
Epic
Epic Secure Chat
n=52  100%
PerfectServe
PerfectServe Telmediq
n=21  100%
Would you buy again?
Epic
Epic Secure Chat
n=52  100%
PerfectServe
PerfectServe Telmediq
n=20  95%
Avoids charging for every little thing?
PerfectServe
PerfectServe Telmediq
n=21  100%
Epic
Epic Secure Chat
n=43  96%
Vocera
Vocera Edge
n=19  95%
 
Keeps all promises?
Epic
Epic Secure Chat
n=49  98%
 
Part of Long Term Plans?
Epic
Epic Secure Chat
n=52  100%
PerfectServe
PerfectServe Telmediq
n=21  100%
Would you buy again?
Epic
Epic Secure Chat
n=52  100%
PerfectServe
PerfectServe Telmediq
n=20  95%
 
 
 
 
 
Related Reports
 
 
 
 

Past Clinical Communications Awards