Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Clinical Communications

Acute
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 84.3
Software average: 80.3
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
Secure Chat  
KLAS comments icon
91.0
N/A
n=54
A
A
A-
B+
A
A
         
 
 
 
 
 
PerfectServe
Telmediq  
89.1
N/A
n=24
B+
A
A-
B
A
A
         
 
 
 
 
 
TigerConnect
Clinical Collaboration Platform  
KLAS comments icon
88.1
N/A
n=40
A-
A-
A-
B+
B+
B
         
 
 
 
 
 
Stryker
Vocera The Platform  
85.9
N/A
n=50
B+
B+
B
B
B+
B
         
 
 
 
 
 
Baxter
Hillrom Voalte Platform  
KLAS comments icon
81.9
N/A
n=31
C+
B
B
B
B-
B
         
 
 
 
 
 
Stryker
Vocera Edge  
81.6
N/A
n=24
B-
B
B-
B
B
B+
         
 
 
 
 
 
PerfectServe
PerfectServe  
79.4
N/A
n=35
B-
B
C+
C+
B
B-
         
 
 
 
 
 
Spok
Mobile  
76.4
N/A
n=15
C
B-
B
C
B
C
         
 
 
 
 
 
Oracle Health
(Cerner) CareAware Connect  
KLAS comments icon
66.1
N/A
n=37
D-
C-
C-
D+
C-
D-
 
50.0
100.0
 
 
culture
A
loyalty
A
operations
A-
product
B+
relationship
A
value
A
 
PerfectServe
Telmediq
89.1
n=24
 
culture
B+
loyalty
A
operations
A-
product
B
relationship
A
value
A
 
 
culture
A-
loyalty
A-
operations
A-
product
B+
relationship
B+
value
B
 
Stryker
Vocera The Platform
85.9
n=50
 
culture
B+
loyalty
B+
operations
B
product
B
relationship
B+
value
B
 
 
culture
C+
loyalty
B
operations
B
product
B
relationship
B-
value
B
 
Stryker
Vocera Edge
81.6
n=24
 
culture
B-
loyalty
B
operations
B-
product
B
relationship
B
value
B+
 
PerfectServe
PerfectServe
79.4
n=35
 
culture
B-
loyalty
B
operations
C+
product
C+
relationship
B
value
B-
 
Spok
Mobile
76.4
n=15
 
culture
C
loyalty
B-
operations
B
product
C
relationship
B
value
C
 
 
culture
D-
loyalty
C-
operations
C-
product
D+
relationship
C-
value
D-
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  C        
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Imprivata
Cortext L C
87.5
n=7
A
A-
B
B+
B
B+
       
 
 
 
 
 
Mobile Heartbeat
MH-CURE L
87.3
n=8
A
B+
A-
B
A-
B+
       
 
 
 
 
 
symplr
Clinical Communications (formerly Halo Health)
L
90.3
n=19
A
A-
A-
A-
A
A
 

L  C        

&nbps;
Imprivata
Cortext L C
87.5
n=7
culture
A
loyalty
A-
operations
B
product
B+
relationship
B
value
B+
 

Mobile Heartbeat
MH-CURE L
87.3
n=8
culture
A
loyalty
B+
operations
A-
product
B
relationship
A-
value
B+
 

symplr
Clinical Communications (formerly Halo Health) L
90.3
n=19
culture
A
loyalty
A-
operations
A-
product
A-
relationship
A
value
A
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 95% of respondents answered yes.
Avoids charging for every little thing?
PerfectServe
Telmediq
n=21  100%
Epic
Secure Chat
n=43  96%
Vocera
Edge
n=19  95%
Keeps all promises?
Epic
Secure Chat
n=49  98%
Part of long-term plans?
Epic
Secure Chat
n=52  100%
PerfectServe
Telmediq
n=21  100%
Would you buy again?
Epic
Secure Chat
n=52  100%
PerfectServe
Telmediq
n=20  95%
Avoids charging for every little thing?
PerfectServe
Telmediq
n=21  100%
Epic
Secure Chat
n=43  96%
Vocera
Edge
n=19  95%
 
Keeps all promises?
Epic
Secure Chat
n=49  98%
 
Part of Long Term Plans?
Epic
Secure Chat
n=52  100%
PerfectServe
Telmediq
n=21  100%
Would you buy again?
Epic
Secure Chat
n=52  100%
PerfectServe
Telmediq
n=20  95%
 
 
 
 
 
Related Reports
 
 
 
 

Past Clinical Communications Awards

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