A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 88.0
Software average: 82.4
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2020-2021) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
PerfectServe
Telmediq by PerfectServe Telmediq |
92.2 |
n=29
|
0%
|
A
|
A
|
A-
|
A-
|
A
|
A+
|
|
|
|
|
|
|
||||||
TigerConnect
TigerText |
92.0 |
n=24
|
0%
|
A-
|
A
|
A
|
A-
|
A
|
A
|
|
|
|
|
|
|
||||||
symplr
Halo Health Halo |
90.5 |
n=30
|
0%
|
A
|
A
|
A-
|
A-
|
A-
|
A
|
|
|
|
|
|
|
||||||
Epic
Secure Chat |
89.8 |
n=21
|
0%
|
A
|
A
|
A-
|
B
|
A-
|
A-
|
|
|
|
|
|
|
||||||
Stryker
Vocera Platform |
89.7 |
n=17
|
0%
|
A-
|
A
|
A-
|
A-
|
A-
|
B+
|
|
|
|
|
|
|
||||||
Baxter
Hillrom Voalte Platform |
88.8 |
n=36
|
0%
|
A-
|
A
|
A-
|
B+
|
A-
|
B+
|
|
|
|
|
|
|
||||||
Stryker
PatientSafe Solutions PatientTouch Communications |
88.3 |
n=31
|
0%
|
B+
|
A-
|
A-
|
B+
|
A
|
A-
|
|
|
|
|
|
|
||||||
PerfectServe
|
85.6 |
n=41
|
0%
|
B+
|
B+
|
B
|
B
|
A-
|
B
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
PerfectServe
Telmediq by PerfectServe Telmediq 92.2
n=29
COMMENTS
|
0%
|
A
|
A
|
A-
|
A-
|
A
|
A+
|
|
TigerConnect
TigerText 92
n=24
COMMENTS
|
0%
|
A-
|
A
|
A
|
A-
|
A
|
A
|
|
symplr
Halo Health Halo 90.5
n=30
COMMENTS
|
0%
|
A
|
A
|
A-
|
A-
|
A-
|
A
|
|
Epic
Secure Chat 89.8
n=21
COMMENTS
|
0%
|
A
|
A
|
A-
|
B
|
A-
|
A-
|
|
Stryker
Vocera Platform 89.7
n=17
COMMENTS
|
0%
|
A-
|
A
|
A-
|
A-
|
A-
|
B+
|
|
Baxter
Hillrom Voalte Platform 88.8
n=36
COMMENTS
|
0%
|
A-
|
A
|
A-
|
B+
|
A-
|
B+
|
|
Stryker
PatientSafe Solutions PatientTouch Communications 88.3
n=31
COMMENTS
|
0%
|
B+
|
A-
|
A-
|
B+
|
A
|
A-
|
|
PerfectServe
85.6
n=41
COMMENTS
|
0%
|
B+
|
B+
|
B
|
B
|
A-
|
B
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Imprivata
Cortext * [C] L C |
71.2 |
n=11
|
C
|
D
|
C+
|
C-
|
B-
|
C+
|
|
|
|
|
|
||||
Mobile Heartbeat
MH-CURE * L |
88.8 |
n=10
|
B+
|
A-
|
B+
|
B+
|
A-
|
A
|
|
|
|
|
|
||||
Oracle Health
Cerner CareAware Connect * L |
77.1 |
n=12
|
C
|
B
|
C
|
B-
|
C
|
D+
|
|
|
|
|
|
||||
QliqSOFT
Qliq Secure Texting [C] |
91 |
n=15
|
A-
|
A+
|
A-
|
B+
|
A-
|
A-
|
|
|
|
|
|
||||
Spok
Mobile * L |
80.8 |
n=8
|
B+
|
B-
|
B
|
B-
|
B-
|
B
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
Imprivata
Cortext * [C] L C culture
C
loyalty
D
operations
C+
product
C-
relationship
B-
value
C+
|
71.2 |
n=11
|
Mobile Heartbeat
MH-CURE * L culture
B+
loyalty
A-
operations
B+
product
B+
relationship
A-
value
A
|
88.8 |
n=10
|
Oracle Health
Cerner CareAware Connect * L culture
C
loyalty
B
operations
C
product
B-
relationship
C
value
D+
|
77.1 |
n=12
|
QliqSOFT
Qliq Secure Texting [C] culture
A-
loyalty
A+
operations
A-
product
B+
relationship
A-
value
A-
|
91 |
n=15
|
Spok
Mobile * L culture
B+
loyalty
B-
operations
B
product
B-
relationship
B-
value
B
|
80.8 |
n=8
|
Cortext * [C] L C
n=11
MH-CURE * L
n=10
Cerner CareAware Connect * L
n=12
Qliq Secure Texting [C]
n=15
Mobile * L
n=8