A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Market average: 82.1
Software average: 79.6
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
Epic
Secure Chat |
89.7 |
-2%
|
41
|
A-
|
A
|
B+
|
B
|
A-
|
A
|
|
|
|
|
|
|
||||||
TigerConnect
Clinical Collaboration Platform |
89.0 |
+1%
|
24
|
B+
|
A-
|
A
|
A-
|
A-
|
B+
|
|
|
|
|
|
|
||||||
symplr
Clinical Communications |
87.3 |
-3%
|
18
|
B+
|
A-
|
B+
|
B+
|
B+
|
B+
|
|
|
|
|
|
|
||||||
PerfectServe
Telmediq |
86.9 |
-3%
|
16
|
B+
|
B+
|
B+
|
B
|
A
|
A-
|
|
|
|
|
|
|
||||||
Stryker
Vocera The Vocera Platform |
82.2 |
-4%
|
40
|
B
|
B+
|
B
|
B
|
B
|
C+
|
|
|
|
|
|
|
||||||
PerfectServe
PerfectServe |
82.1 |
+3%
|
25
|
B+
|
B-
|
B
|
B-
|
B+
|
C+
|
|
|
|
|
|
|
||||||
Baxter
Hillrom Voalte Platform |
77.8 |
-5%
|
25
|
C
|
B-
|
B-
|
C
|
B-
|
B
|
|
|
|
|
|
|
||||||
Oracle Health
EHR Nursing Mobility |
69.2 |
+5%
|
20
|
D+
|
C-
|
C
|
C-
|
C
|
D-
|
|
|
|
|
|
|
||||||
Stryker
Vocera Edge |
69.2 |
-15%
|
16
|
D
|
C-
|
C-
|
C
|
D+
|
C
|
|
50.0 |
100.0 |
Telmediq
Vocera The Vocera Platform
PerfectServe
Vocera Edge
Overall Performance Score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Mobile Heartbeat
MH-CURE L |
86.8 |
10
|
B+
|
B+
|
B+
|
B
|
A-
|
A-
|
|
|
|
|
|
||||
QliqSOFT
qliqCONNECT L |
84 |
6
|
B
|
B+
|
A-
|
B-
|
B
|
B
|
|
|
|
|
|
||||
Spok
Mobile L |
70.3 |
9
|
C
|
C-
|
C
|
D+
|
C+
|
D
|
MH-CURE L
10
qliqCONNECT L
6
Mobile L
9