Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2024 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2024 Best In Klas
 

Clinical Communications

Acute
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 82.1
Software average: 79.6
Grading Scale

Overall performance score
(100-point scale)
Trend
(2023-2024)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
Secure Chat  
KLAS comments icon
89.7
-2%
41
A-
A
B+
B
A-
A
         
 
 
 
 
 
TigerConnect
Clinical Collaboration Platform  
KLAS comments icon
89.0
+1%
24
B+
A-
A
A-
A-
B+
         
 
 
 
 
 
symplr
Clinical Communications  
KLAS comments icon
87.3
-3%
18
B+
A-
B+
B+
B+
B+
         
 
 
 
 
 
PerfectServe
Telmediq  
86.9
-3%
16
B+
B+
B+
B
A
A-
         
 
 
 
 
 
Stryker
Vocera The Vocera Platform  
82.2
-4%
40
B
B+
B
B
B
C+
         
 
 
 
 
 
PerfectServe
PerfectServe  
82.1
+3%
25
B+
B-
B
B-
B+
C+
         
 
 
 
 
 
Baxter
Hillrom Voalte Platform  
KLAS comments icon
77.8
-5%
25
C
B-
B-
C
B-
B
         
 
 
 
 
 
Oracle Health
EHR Nursing Mobility  
KLAS comments icon
69.2
+5%
20
D+
C-
C
C-
C
D-
         
 
 
 
 
 
Stryker
Vocera Edge  
69.2
-15%
16
D
C-
C-
C
D+
C
 
50.0
100.0
 
 
culture
A-
loyalty
A
operations
B+
product
B
relationship
A-
value
A
 
 
culture
B+
loyalty
A-
operations
A
product
A-
relationship
A-
value
B+
 
 
culture
B+
loyalty
A-
operations
B+
product
B+
relationship
B+
value
B+
 
PerfectServe
Telmediq
86.9
16
 
culture
B+
loyalty
B+
operations
B+
product
B
relationship
A
value
A-
 
Stryker
Vocera The Vocera Platform
82.2
40
 
culture
B
loyalty
B+
operations
B
product
B
relationship
B
value
C+
 
PerfectServe
PerfectServe
82.1
25
 
culture
B+
loyalty
B-
operations
B
product
B-
relationship
B+
value
C+
 
 
culture
C
loyalty
B-
operations
B-
product
C
relationship
B-
value
B
 
 
culture
D+
loyalty
C-
operations
C
product
C-
relationship
C
value
D-
 
Stryker
Vocera Edge
69.2
16
 
culture
D
loyalty
C-
operations
C-
product
C
relationship
D+
value
C
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L      
Overall Performance Score
(100-point scale)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Mobile Heartbeat
MH-CURE
L
86.8
10
B+
B+
B+
B
A-
A-
       
 
 
 
 
 
QliqSOFT
qliqCONNECT L
84
6
B
B+
A-
B-
B
B
       
 
 
 
 
 
Spok
Mobile L
70.3
9
C
C-
C
D+
C+
D
 

L      

&nbps;
Mobile Heartbeat
MH-CURE L
86.8
10
culture
B+
loyalty
B+
operations
B+
product
B
relationship
A-
value
A-
 

QliqSOFT
qliqCONNECT L
84
6
culture
B
loyalty
B+
operations
A-
product
B-
relationship
B
value
B
 

Spok
Mobile L
70.3
9
culture
C
loyalty
C-
operations
C
product
D+
relationship
C+
value
D
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Clinical Communications Awards

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