Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2024 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2024 Best In Klas
 

EHR-Centric Virtual Care Platforms

 
 
 
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 80.8
Software average: 79.6
Grading Scale

Overall performance score
(100-point scale)
Trend
(2023-2024)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
Telehealth  
KLAS comments icon
91.5
+3%
36
A
A+
A-
A-
A
A-
         
 
 
 
 
 
Elation Health
Elation Telehealth  
KLAS comments icon
90.6
-1%
32
A-
A
A-
A
B-
A
         
 
 
 
 
 
athenahealth
Telehealth  
KLAS comments icon
85.4
-4%
17
B
A
B
B+
B
B-
         
 
 
 
 
 
NextGen Healthcare
NextGen Virtual Visits  
KLAS comments icon
79.6
-1%
26
B-
B
B-
B
B-
C
         
 
 
 
 
 
tebra
Kareo Telehealth  
KLAS comments icon
70.8
-9%
24
D+
C
C
C-
D-
B-
         
 
 
 
 
 
Greenway Health
Telehealth  
KLAS comments icon
63.7
-23%
15
D-
C-
D
C-
D-
F
 
50.0
100.0
 
 
culture
A
loyalty
A+
operations
A-
product
A-
relationship
A
value
A-
 
 
culture
A-
loyalty
A
operations
A-
product
A
relationship
B-
value
A
 
 
culture
B
loyalty
A
operations
B
product
B+
relationship
B
value
B-
 
 
culture
B-
loyalty
B
operations
B-
product
B
relationship
B-
value
C
 
 
culture
D+
loyalty
C
operations
C
product
C-
relationship
D-
value
B-
 
 
culture
D-
loyalty
C-
operations
D
product
C-
relationship
D-
value
F
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L      
Overall Performance Score
(100-point scale)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                 
eClinicalWorks
healow Telehealth Solutions
L
76.4
9
C-
C
B
B-
B-
C
       
 
 
 
 
 
Oracle Health
Scheduled Video Visits
L
72.7
6
C
C
C+
C-
D+
C+
 

L      

&nbps;
eClinicalWorks
healow Telehealth Solutions L
76.4
9
culture
C-
loyalty
C
operations
B
product
B-
relationship
B-
value
C
 

Oracle Health
Scheduled Video Visits L
72.7
6
culture
C
loyalty
C
operations
C+
product
C-
relationship
D+
value
C+
 
 
 
 
 
 
Related Reports
 
 
 
 

Past EHR-Centric Virtual Care Platforms Awards

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