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Greenway Health Telehealth Commentary
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Adam Cherrington
VP of Engagement
KLAS VP of Engagement - Adam Cherrington
 
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User Commentary

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Director

Relationship, Operations

Greenway Health has been very good. We have had a lot of very knowledgeable people from Greenway...

Dec 2025
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Director

Loyalty

There are a lot of things that we are using in the system that we have cobbled together and turned...

Dec 2025
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Manager

Culture, Value

A lot of Greenway Health's charges are subscription-based now. We don't just see things show up on...

Jul 2025
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Manager

Product

Our Greenway Health products are integrated with our pharmacy, radiology department, laboratory, and...

Jul 2025
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Manager

Operations, Product

With Greenway Health Telehealth, the recording feature is great, but it is tough to use.

Jul 2025
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Manager

Relationship

We get notices from Greenway Health about product updates. Greenway Health has a regular town hall...

Jul 2025
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COO

Relationship

The vendor's support is missing timely responses and timely feedback. I would like the vendor to...

Jul 2025
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COO

Loyalty, Product

Right now, the product is covering all the bases. It is pretty simple. It handles telehealth, so we...

Jul 2025
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COO

Value

The vendor nickel-and-dimes us a bit, and that is frustrating. However, the last few times we have...

Jul 2025
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Analyst/Coordinator

Product

I would like to see Greenway Health Telehealth be more integrated with Greenway Health Intergy EHR....

Jun 2025
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Analyst/Coordinator

Relationship

We have had a couple of Greenway Health representatives in the last couple of years, and we have had...

Jun 2025
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Manager

Operations

We have been very happy with Greenway Health Telehealth. We haven't had any specific training on it,...

Apr 2025
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Manager

Relationship

Greenway Health rests on their laurels. We are a company that constantly moves ahead, so it feels...

Apr 2025
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Analyst/Coordinator

Culture, Relationship

Greenway Health Telehealth is very unstable. When we reach out to Greenway Health's support team, we...

Mar 2025
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Analyst/Coordinator

Relationship

Greenway Health could improve their responsiveness. The amount of time between discussions is very...

Mar 2025
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Analyst/Coordinator

Product

Greenway Health Telehealth isn't integrating well with our patient care platform.

Mar 2025
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Analyst/Coordinator

Operations

When I started working at this organization, there was no training period for Greenway Health...

Mar 2025
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Analyst/Coordinator

Operations, Product

The stability of Greenway Health Telehealth could be improved. It is very hit-or-miss and not very...

Mar 2025
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