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Greenway Health Telehealth Commentary
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User Commentary

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CEO/President

Product

Greenway Health Telehealth is really good because it works right inside our program, and we can get...

Dec 2024
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CEO/President

Product

We want Greenway Health’s AI platform for ambient listening to be integrated with Greenway Health Telehealth....

Dec 2024
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CEO/President

Product

Some of the patients struggle with Greenway Health Telehealth because they are not familiar with the...

Dec 2024
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Manager

Product

Greenway Health Telehealth actually does really well. I like it because I can set it up so that my...

Oct 2024
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Manager

Product

Our main issues with Greenway Health Telehealth are user error on the patient side and patients not...

Oct 2024
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Manager

Relationship, Product, Value

Before we used Greenway Health Telehealth, we wanted to be able to send an invite not only to the...

Oct 2024
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Manager

Culture, Value

We have to do a lot of things on our own to drive down our costs. It seems like every little thing...

Oct 2024
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Manager

Product

Greenway Health Telehealth is fairly easy to use, and I haven’t gotten any complaints. Greenway...

Aug 2024
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Manager

Relationship

Greenway Health strives to try to get things done because things change in the healthcare field and...

Aug 2024
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Manager

Product

The biggest challenge for us and using telehealth is patients having enough internet bandwidth and...

Jul 2024
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Manager

Product, Value

Greenway Health Telehealth gives our patients an easy way to contact a provider. A lot of people are...

Jul 2024
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Manager

Value

Greenway Health has made significant improvements in telehealth because of regulatory changes. Their...

Jul 2024
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Manager

Culture, Relationship

Like many companies have, Greenway Health has moved their support to an offshore location. Many...

Jul 2024
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Manager

Loyalty, Product

We just grabbed Greenway Health Telehealth during COVID-19, and then Greenway Health really...

Jul 2024
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Manager

Product

Greenway Health Telehealth is super easy when handling multiparty scenarios. If we want to add a...

Jul 2024
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CEO/President

Product

I like that Greenway Health Telehealth is integrated. I like that it is all tied together and that...

Jun 2024
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CEO/President

Product

The downside is that Greenway Health Telehealth is not very user friendly. It is a couple of steps...

Jun 2024
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CEO/President

Product

The program runs the way Greenway Health says it will, but they also say that they are making...

Jun 2024
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Analyst/Coordinator

Product

The Greenway Health Telehealth product is not flexible for the specific type of customer we are....

Apr 2024
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(0)
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Manager

Product

We are very pleased with Greenway Health's basic telehealth product. It is a very reliable system,...

Apr 2024
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(0)
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Manager

Relationship

Greenway Health doesn't have support people specifically for the system. We have to rely on the...

Apr 2024
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Manager

Culture, Value

For the most part, the vendor charges a flat fee for the system, but Greenway Health gets crazy...

Apr 2024
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Analyst/Coordinator

Operations

I can't remember any time when a direct promise was made specifically by Greenway Health, but we...

Dec 2023
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(0)
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Analyst/Coordinator

Loyalty

Our experience with Greenway Health Telehealth has been highly positive from a convenience...

Dec 2023
||
(0)
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Analyst/Coordinator

Product

Greenway Health Telehealth has been working well for the most part. It definitely works most of the...

Dec 2023
||
(0)
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Analyst/Coordinator

Relationship

Greenway Health’s support team is responsive to issues. We are usually the ones calling the vendor,...

Dec 2023
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(0)
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Analyst/Coordinator

Loyalty

Our future satisfaction with Greenway Health Telehealth depends on whether new features or things...

Dec 2023
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Decision Insights
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Telehealth 2023
18 April 23    |   Ciera Walker and Schafer Jackson
An immediate necessity during the pandemic, telehealth has become a common strategy for delivering convenient healthcare, connecting more quickly with specialists, working with interpreters, and more. As organizations settle into their go-forward strategies, top of mind are use-case expansion, tech-stack consolidation, and integration. There are many options for delivering telehealth, including virtual care platforms, video conferencing solutions (healthcare-focused and cross-industry), and EMR-based tools. This report focuses on market trends across the solution options and examines the factors driving purchase decisions and replacements.
Performance
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EMR-Centric Virtual Care Platforms 2022
14 June 22    |   Aaron Gleave and Alex McIntosh
Virtual care has been a roller coaster for healthcare organizations in the last few years—from minimal uptake in the face of reimbursement barriers, to the COVID-19 rush in demand and availability, to hastily implemented and developed IT solutions, to a recent return to more-standard care delivery, and now the re-examination of go-forward strategies. This report shares how EMR-centric virtual care platforms perform today and what provider organizations have planned for the future.



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