NextGen Virtual Visits Commentary
Filtered view: All
Subject Expert
Trey Dye
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product
NextGen Virtual Visits has been doing its job all these years, but it is not without problems. The...
Login or Create an Account to see details.
Value
We get our money’s worth with NextGen Virtual Visits, and it isn't outrageously expensive either.
Login or Create an Account to see details.
Relationship
NextGen Healthcare’s support for NextGen Virtual Visits has been pretty consistent overall, and...
Login or Create an Account to see details.
Operations, Product
In NextGen Virtual Visits, we only have issues with virtual sessions that fail. When that happens,...
Login or Create an Account to see details.
Relationship, Product
NextGen Healthcare maintains NextGen Virtual Visits, and they keep things pretty up-to-date. The...
Login or Create an Account to see details.
Relationship, Product
The way we do calls with multiple parties in NextGen Virtual Visits isn't ideal, so we use another...
Login or Create an Account to see details.
Product
I like how NextGen Virtual Visits integrates with our practice management system. Also, NextGen...
Login or Create an Account to see details.
Operations
There was not much that went into implementing NextGen Virtual Visits, so it was a little easier to...
Login or Create an Account to see details.
Product
What I would like to see improve with NextGen Virtual Visits would be the ease of fixing it when...
Login or Create an Account to see details.
Relationship
Overall, we generally have good responses from NextGen Healthcare's support people. We usually get...
Login or Create an Account to see details.
Product
The nice part about NextGen Virtual Visits is that it is pretty hands-off and easy to use. It sends...
Login or Create an Account to see details.
Product, Value
I would buy NextGen Virtual Visits again. It is a really good product. NextGen Healthcare has done a...
Login or Create an Account to see details.
Value
The cost per provider for NextGen Virtual Visits is more than I expected. When we need to add a new...
Login or Create an Account to see details.
Relationship
If there is a problem, NextGen Healthcare could work on solving it more directly instead of the...
Login or Create an Account to see details.
Loyalty
We are transitioning to another vendor who has everything on one platform. NextGen Virtual Visits...
Login or Create an Account to see details.
Product
The main reason I like NextGen Virtual Visits is that it is a really nice way to get adolescent...
Login or Create an Account to see details.
Product
We have logon issues with NextGen Virtual Visits, and they are not infrequent. There is sometimes a...
Login or Create an Account to see details.
Product
NextGen Virtual Visits seems like it is easy, but sometimes people get confused. Also, a big pet...
Login or Create an Account to see details.
Relationship
If there is an issue with NextGen Virtual Visits, we don’t really hear about it from NextGen...
Login or Create an Account to see details.
Product
The core of the NextGen Virtual Visits technology is solid and has been since NextGen Healthcare...
Login or Create an Account to see details.
Loyalty
It is super hard to migrate away from an enterprise vendor, but when we think about whether we would...
Login or Create an Account to see details.
Product
There are some latency and connectivity issues within NextGen Virtual Visits. There is probably an...
Login or Create an Account to see details.
Product
I would like more flexibility in NextGen Virtual Visits for the client to be able to modify some of...
Login or Create an Account to see details.
Operations
NextGen Healthcare was very good with the onboarding process and training that we needed. Also, they...
Login or Create an Account to see details.
Product
We can’t use a button to go directly into NextGen Virtual Visits because of the way the vendor hosts...
Login or Create an Account to see details.
Value
NextGen Virtual Visits is one of the more reasonably priced solutions, and we can make up the cost...
Login or Create an Account to see details.
Relationship, Product
NextGen Healthcare doesn't tell us what is coming down the pike anymore. They just release...
Login or Create an Account to see details.
Product
I am very satisfied with the base content and ability to customize NextGen Virtual Visits. It works...
Login or Create an Account to see details.
Operations
We were able to set up the implementation of NextGen Virtual Visits very quickly. It was a short...
Login or Create an Account to see details.
Loyalty, Product
NextGen Virtual Visits does not integrate into the EHR yet. Being able to go directly into the visit...
Login or Create an Account to see details.
Culture, Value
NextGen Healthcare has in some way avoided charging us for every little thing, but in other ways,...
Login or Create an Account to see details.
Operations
The vendor's training could be a little better. We ask for training often, and we have received some...
Login or Create an Account to see details.
Product
We need scheduling integration with calendaring products. Better integration options would be great....
Login or Create an Account to see details.
Product
When NextGen Virtual Visits first started out with multiparty scenarios, it was hit or miss, but now...
Login or Create an Account to see details.
Product
NextGen Virtual Visits doesn't integrate with our present EHR, and that is the only thing that could...
Login or Create an Account to see details.
Product
NextGen Virtual Visits works well for us and our patients. Our user population is mostly elderly, so...
Login or Create an Account to see details.
Product
Our older patient population generally doesn't understand the technology of receiving a link for...
Login or Create an Account to see details.
Product
Getting everybody established in NextGen Virtual Visits is probably not as seamless as a Google...
Login or Create an Account to see details.
Product
This isn’t fair to NextGen Virtual Visits, but sometimes there are connectivity issues for the...
Login or Create an Account to see details.
Value
NextGen Healthcare is definitely charging more for NextGen Virtual Visits. They gave us a price...
Login or Create an Account to see details.
Relationship, Operations
NextGen Healthcare updates NextGen Virtual Visits for us on their end, so we are always on the most...
Login or Create an Account to see details.
Featured Reports
Preferences