A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Market average: 83.9
Software average: 80.3
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
Elation Health
Elation Telehealth |
91.8 |
N/A
|
n=15
|
A+
|
A
|
A-
|
A
|
B
|
A
|
|
|
|
|
|
|
||||||
Epic
Telehealth |
89.3 |
-1%
|
n=46
|
A-
|
A
|
B
|
B+
|
A-
|
A-
|
|
|
|
|
|
|
||||||
athenahealth
Telehealth |
89.0 |
N/A
|
n=22
|
A-
|
A
|
B+
|
A-
|
B
|
B+
|
|
|
|
|
|
|
||||||
Greenway Health
Telehealth |
83.0 |
N/A
|
n=19
|
B
|
B+
|
B
|
B
|
B
|
C
|
|
|
|
|
|
|
||||||
NextGen Healthcare
NextGen Virtual Visits |
80.6 |
N/A
|
n=30
|
B
|
B
|
B-
|
B
|
B-
|
C+
|
|
|
|
|
|
|
||||||
tebra
Kareo Telehealth |
78.0 |
N/A
|
n=30
|
C
|
B-
|
B-
|
B-
|
C
|
B
|
|
50.0 |
100.0 |
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Oracle Health
(Cerner) Video Visits L |
85.6 |
n=6
|
B+
|
A
|
B+
|
B-
|
C
|
A-
|
(Cerner) Video Visits L
n=6
Ranked solutions for which at least 95% of respondents answered yes.
Elation Telehealth
Elation Telehealth
Telehealth
Telehealth
Telehealth
Telehealth
Elation Telehealth
Elation Telehealth
Telehealth
Telehealth
Telehealth
Telehealth