A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 88.4
Services average: 90.1
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Market energy
|
|||
Guidehouse
|
96.2 |
+5%
|
11
|
A+
|
A
|
A
|
A
|
A
|
|
||
| |
|
|
|
||||||||
|
Omega Healthcare
|
89.2 |
+1%
|
17
|
A-
|
A-
|
A-
|
B
|
B+
|
|
||
| |
|
|
|
||||||||
|
UASI
|
88.4 |
-3%
|
18
|
A-
|
B+
|
A-
|
B+
|
B
|
|
||
| |
|
|
|
||||||||
|
AGS Health
|
86.8 |
+1%
|
28
|
B
|
B
|
B+
|
B
|
B+
|
|
||
| |
|
|
|
||||||||
|
CorroHealth
|
85.4 |
+6%
|
10
|
B+
|
B
|
A-
|
B-
|
B-
|
|
||
| |
|
|
|
||||||||
|
IKS Health
|
84.5 |
0%
|
17
|
B+
|
B+
|
B+
|
B
|
C+
|
|
||
0.0 |
100.0 |
||||||||||
89.2
17
loyalty
A-
operations
A-
relationship
A-
services
B
value
B+
Market energy
86.8
28
loyalty
B
operations
B
relationship
B+
services
B
value
B+
Market energy
85.4
10
loyalty
B+
operations
B
relationship
A-
services
B-
value
B-
Market energy
84.5
17
loyalty
B+
operations
B+
relationship
B+
services
B
value
C+
Market energy
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
CorroHealth
n=10 100%
Guidehouse
n=8 100%
Would you buy again?
Guidehouse
n=11 100%
Avoids charging for every little thing?
CorroHealth
n=10 100%
Guidehouse
n=8 100%
Would you buy again?
Guidehouse
n=11 100%
Solutions Not Ranked
Ordered alphabetically
L C
|
Overall performance score (100-point scale) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Market energy |
|
| Datavant (formerly Ciox Health) L | 96.4 |
8
|
A+
|
A
|
A+
|
A
|
A
|
|
| |
|
|
|
|||||
| LexiCode L | 89 |
6
|
A-
|
A-
|
B
|
A-
|
B+
|
|
| |
|
|
|
|||||
| Oxford Global Resources L | 93.3 |
5
|
A+
|
A
|
A+
|
A-
|
B+
|
|
| |
|
|
|
|||||
|
TruBridge
C |
84.4 |
14
|
B
|
B
|
B+
|
B+
|
B-
|
N/A |
L C
&nbps;
Datavant (formerly Ciox Health)
L
96.4
8
8
loyalty
A+
operations
A
relationship
A+
services
A
value
A
Market energy
LexiCode
L
89
6
6
loyalty
A-
operations
A-
relationship
B
services
A-
value
B+
Market energy
Oxford Global Resources
L
93.3
5
5
loyalty
A+
operations
A
relationship
A+
services
A-
value
B+
Market energy
TruBridge
C
C
84.4
14
14
loyalty
B
operations
B
relationship
B+
services
B+
value
B-
