2021 Best In KLAS Outsourced Coding

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

The outsourced coding market has seen significant changes over the last year, including several mergers/acquisitions, sharp increases and decreases in client satisfaction, and ever-shifting coding volumes as healthcare procedures have ebbed and flowed throughout the COVID-19 pandemic. This report seeks to help healthcare organizations identify which firms are providing the quality and value needed in this environment.

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

AGS Health	96.1	n=12	N/A	A+	A	A+	A-	A

Guidehouse (formerly Navigant)	93.7	n=13	N/A	A+	A	A	B+	A-

Atos	93.5	n=9	N/A	A	A-	A	A-	A-

himagine	92.7	n=14	0%	A	A-	A	B+	A-

CorroHealth (TrustHCS)	92.6	n=16	0%	A	A	A-	A-	B+

Aquity Solutions (MModal)	91.6	n=13	0%	A	A-	A	B+	B+

AMN Healthcare Revenue Cycle Solutions (MedPartners and Peak)	91.1	n=11	N/A	A-	A-	A-	A-	A-

UASI	90.7	n=16	0%	A-	B+	A-	B+	B+

Oxford Global Resources HIM	90.4	n=10	0%	A-	A-	A-	A-	B

GeBBS Healthcare Solutions	89.8	n=13	0%	A-	B+	A	B	B+

Ciox Health	89.2	n=12	0%	A-	B+	A-	B	B+

Aviacode (A GeBBS Company) Aviacode	69	n=8	0%	C-	C-	C	C-	D-

Savista nThrive	51.7	n=10	N/A	F	D-	F	F	F
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

AGS Health 96.1 n=12 COMMENTS	N/A	A+	A	A+	A-	A
Guidehouse (formerly Navigant) 93.7 n=13 COMMENTS	N/A	A+	A	A	B+	A-
Atos 93.5 n=9 COMMENTS	N/A	A	A-	A	A-	A-
himagine 92.7 n=14 COMMENTS	0%	A	A-	A	B+	A-
CorroHealth (TrustHCS) 92.6 n=16 COMMENTS	0%	A	A	A-	A-	B+
Aquity Solutions (MModal) 91.6 n=13 COMMENTS	0%	A	A-	A	B+	B+
AMN Healthcare Revenue Cycle Solutions (MedPartners and Peak) 91.1 n=11 COMMENTS	N/A	A-	A-	A-	A-	A-
UASI 90.7 n=16 COMMENTS	0%	A-	B+	A-	B+	B+
Oxford Global Resources HIM 90.4 n=10 COMMENTS	0%	A-	A-	A-	A-	B
GeBBS Healthcare Solutions 89.8 n=13 COMMENTS	0%	A-	B+	A	B	B+
Ciox Health 89.2 n=12 COMMENTS	0%	A-	B+	A-	B	B+
Aviacode (A GeBBS Company) Aviacode 69 n=8 COMMENTS	0%	C-	C-	C	C-	D-
Savista nThrive 51.7 n=10 COMMENTS	N/A	F	D-	F	F	F

Company/solution	Overall performance score	Total evaluations	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

GHR RevCycle Workforce (formerly HCTec HIM Division) * L	95.8	n=5	A+	A-	A+	B+	A

LexiCode * L	77.2	n=5	C	C+	C	C	B-

Company/solution	Overall performance score	Total evaluations

GHR RevCycle Workforce (formerly HCTec HIM Division) * L loyalty A+ operations A- relationship A+ services B+ value A	95.8	n=5

LexiCode * L loyalty C operations C+ relationship C services C value B-	77.2	n=5

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