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Guidehouse Outsourced Coding Commentary
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Don Seamons
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Commentary Summary

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User Commentary

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VP/Other Executive

Relationship, Services

We would like for Guidehouse to keep growing and improving their tools with more functionality. They...

Dec 2024
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VP/Other Executive

Relationship

I always call Guidehouse a boutique firm of patient coding outsourcing because they have an amazing,...

Dec 2024
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Director

Relationship, Services, Value

Guidehouse’s coders have significantly better coding accuracy than those from other firms. In...

Dec 2024
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Director

Relationship

Guidehouse is very picky about who they bring to us as potential candidates. They are cognizant of...

Dec 2024
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Director

Relationship

At times, I get excuses from Guidehouse about why someone isn't meeting productivity standards....

Dec 2024
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Director

Relationship

We want Guidehouse to have the weekly schedule submitted to us in a timely manner. It is bothersome...

Dec 2024
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Director

Relationship

I have had a great experience with Guidehouse’s offshore resources. Their coding work is great, and...

Dec 2024
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Director

Services, Value

In certain areas, Guidehouse doesn’t provide overtime hours like other firms do. We used to have...

Dec 2024
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Director

Value

Guidehouse is less expensive than some of our other firms, and they provide a much better coding...

Dec 2024
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Director

Services

There have been a few times when we have had to request reminders of certain things, such as...

Dec 2024
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Director

Relationship

If there is ever an issue with Guidehouse where I feel like something isn't being resolved or isn't...

Dec 2024
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(0)
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Manager

Relationship, Operations

The firm should improve the out-of-state coder education.

Nov 2024
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Manager

Relationship

The senior-level and middle-level management teams and coders are professional and follow up...

Nov 2024
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Manager

Relationship

The firm is professional. They are great to work with.

Nov 2024
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Director

Relationship, Operations

Guidehouse brought to the table a lot of the stuff that even my in-house coders did not have...

Nov 2024
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Director

Relationship, Services

I would run reporting out of our EHR and send it to Guidehouse, and they would literally complete it...

Nov 2024
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(0)
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Director

Loyalty

Guidehouse had been with our organization for quite a while. We recently outsourced things to a...

Nov 2024
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Director

Relationship, Operations

I would absolutely use Guidehouse again. They are really easy to get along with when it comes to...

Nov 2024
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(0)
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CCO

Relationship

Guidehouse does great quality work. Guidehouse consistently exceeds expectations and provides...

Nov 2024
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CCO

Relationship

Guidehouse's reputation within our company is strong, and they are trusted by my superiors....

Nov 2024
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CCO

Relationship, Services

I am confident about Guidehouse’s audit for groups of our size. When I have any type of questioning...

Nov 2024
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(0)
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CCO

Relationship

Guidehouse does quality assurance. I also audit them annually to make sure they do the appropriate...

Nov 2024
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CCO

Relationship, Value

My team's entire budget goes toward hiring the Guidehouse team, and that is money well spent. We...

Nov 2024
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CCO

Relationship

Guidehouse responds quickly to any queries and accommodates our needs effectively. During an audit...

Nov 2024
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Director

Services

The only downfall I have with Guidehouse is that we are trying to improve physician reporting and...

Nov 2024
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Director

Relationship, Services

Guidehouse’s coding is pretty accurate. When we have some outliers, we basically communicate through...

Nov 2024
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Director

Relationship, Services

Guidehouse has been very on point with productivity despite some issues our organization has had....

Nov 2024
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Manager

Relationship

I have never had a problem with the consultants. I grade hard because I think things can always...

Nov 2024
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(0)
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Manager

Relationship

Guidehouse has exceeded my expectations because they are really good in terms of customer service....

Nov 2024
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Manager

Relationship

Guidehouse does very well. They are very conscientious. They are very good at being a part of the...

May 2024
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Manager

Relationship, Services

Some of the things from Guidehouse don’t really align with what we need them for. There is not...

May 2024
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Manager

Relationship

The people at Guidehouse are excellent partners. They work very well with us. They are very flexible...

May 2024
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Director

Loyalty

We would go to Guidehouse for additional staff before another firm. Guidehouse is a bit quicker....

Apr 2024
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Director

Relationship

Guidehouse is very flexible, and I can always get more hours of coding support. If somebody...

Apr 2024
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Director

Relationship

The firm’s contacts are responsive and easy to work with. They get back quickly. They know what I...

Apr 2024
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Director

Relationship

We have been with Guidehouse for a few years. To my knowledge, we have only had a couple of...

Dec 2023
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Director

Relationship

Guidehouse is very knowledgeable about our coding processes and what we need to be done. I mainly...

Dec 2023
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Director

Relationship, Services, Value

Guidehouse drives tangible outcomes well. I am very satisfied with how they drive our outcomes...

Dec 2023
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(0)
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Director

Value

The cost of Guidehouse’s services is always negotiable. I always wish the prices were lower, but I...

Dec 2023
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(0)
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VP/Other Executive

Relationship, Services

Guidehouse is the best vendor for outsourcing coding services.

Dec 2023
||
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