A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 84.0
Software average: 82.4
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2020-2021) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Optum
AccuReg Software AccuReg Patient Access |
91.5 |
n=17
|
0%
|
A-
|
A
|
A-
|
A-
|
A
|
A
|
|
|
|
|
|
|
||||||
FinThrive
PELITAS Patient Access |
91.4 |
n=26
|
0%
|
A
|
A
|
A-
|
A-
|
A-
|
A
|
|
|
|
|
|
|
||||||
Waystar
Patient Access |
86.4 |
n=23
|
N/A
|
B+
|
A-
|
B
|
B+
|
B+
|
B+
|
|
|
|
|
|
|
||||||
Optum
Change Healthcare Clearance Patient Access Suite |
85.3 |
n=20
|
0%
|
B
|
A-
|
B
|
B
|
B
|
B+
|
|
|
|
|
|
|
||||||
Experian Health
eCare NEXT |
77.0 |
n=63
|
0%
|
C
|
B-
|
B-
|
B-
|
C
|
C
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Optum
AccuReg Software AccuReg Patient Access 91.5
n=17
COMMENTS
|
0%
|
A-
|
A
|
A-
|
A-
|
A
|
A
|
|
FinThrive
PELITAS Patient Access 91.4
n=26
COMMENTS
|
0%
|
A
|
A
|
A-
|
A-
|
A-
|
A
|
|
Waystar
Patient Access 86.4
n=23
|
N/A
|
B+
|
A-
|
B
|
B+
|
B+
|
B+
|
|
Optum
Change Healthcare Clearance Patient Access Suite 85.3
n=20
COMMENTS
|
0%
|
B
|
A-
|
B
|
B
|
B
|
B+
|
|
Experian Health
eCare NEXT 77
n=63
COMMENTS
|
0%
|
C
|
B-
|
B-
|
B-
|
C
|
C
|
Patient Access
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
FinThrive
nThrive CarePricer * [C] L C |
76.1 |
n=11
|
C+
|
B
|
C+
|
C
|
C
|
C+
|
|
|
|
|
|
||||
FinThrive
TransUnion Healthcare ClearIQ * [C] L C |
89.7 |
n=6
|
A
|
A-
|
B+
|
A-
|
B+
|
A
|
|
|
|
|
|
||||
The SSI Group
SSI Group Access Director * L |
91.2 |
n=7
|
A
|
A
|
B+
|
B+
|
A
|
A
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
FinThrive
nThrive CarePricer * [C] L C culture
C+
loyalty
B
operations
C+
product
C
relationship
C
value
C+
|
76.1 |
n=11
|
FinThrive
TransUnion Healthcare ClearIQ * [C] L C culture
A
loyalty
A-
operations
B+
product
A-
relationship
B+
value
A
|
89.7 |
n=6
|
The SSI Group
SSI Group Access Director * L culture
A
loyalty
A
operations
B+
product
B+
relationship
A
value
A
|
91.2 |
n=7
|
nThrive CarePricer * [C] L C
n=11
TransUnion Healthcare ClearIQ * [C] L C
n=6
SSI Group Access Director * L
n=7