Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Patient Access

 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 84.0
Software average: 82.4
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2020-2021)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Optum
AccuReg Software AccuReg Patient Access  
KLAS comments icon
91.5
n=17
0%
A-
A
A-
A-
A
A
         
 
 
 
 
 
FinThrive
PELITAS Patient Access  
KLAS comments icon
91.4
n=26
0%
A
A
A-
A-
A-
A
         
 
 
 
 
 
Waystar
Patient Access  
86.4
n=23
N/A
B+
A-
B
B+
B+
B+
         
 
 
 
 
 
Optum
Change Healthcare Clearance Patient Access Suite  
KLAS comments icon
85.3
n=20
0%
B
A-
B
B
B
B+
         
 
 
 
 
 
Experian Health
eCare NEXT  
KLAS comments icon
77
n=63
0%
C
B-
B-
B-
C
C
 
50.0
100.0
 
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Optum
AccuReg Software AccuReg Patient Access
 
91.5
n=17
KLAS comments icon  COMMENTS
    0%
A-
A
A-
A-
A
A
FinThrive
PELITAS Patient Access
 
91.4
n=26
KLAS comments icon  COMMENTS
    0%
A
A
A-
A-
A-
A
Waystar
Patient Access
 
86.4
n=23
    N/A
B+
A-
B
B+
B+
B+
Optum
Change Healthcare Clearance Patient Access Suite
 
85.3
n=20
KLAS comments icon  COMMENTS
    0%
B
A-
B
B
B
B+
Experian Health
eCare NEXT
 
77
n=63
KLAS comments icon  COMMENTS
    0%
C
B-
B-
B-
C
C
Company/solution
 
Censinet assessment N/A
 
culture
A-
loyalty
A
operations
A-
product
A-
relationship
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
A
loyalty
A
operations
A-
product
A-
relationship
A-
value
A
 
KLAS comments icon  COMMENTS
Waystar
Patient Access
86.4
n=23
 
Censinet assessment N/A
 
culture
B+
loyalty
A-
operations
B
product
B+
relationship
B+
value
B+
 
 
Censinet assessment N/A
 
culture
B
loyalty
A-
operations
B
product
B
relationship
B
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C
loyalty
B-
operations
B-
product
B-
relationship
C
value
C
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C        
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
FinThrive
nThrive CarePricer * [C] L C
76.1
n=11
C+
B
C+
C
C
C+
       
 
 
 
 
 
FinThrive
TransUnion Healthcare ClearIQ * [C] L C
89.7
n=6
A
A-
B+
A-
B+
A
       
 
 
 
 
 
The SSI Group
SSI Group Access Director * L
91.2
n=7
A
A
B+
B+
A
A
 

L  C        
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
FinThrive
nThrive CarePricer * [C] L C
culture
C+
loyalty
B
operations
C+
product
C
relationship
C
value
C+
76.1
n=11
     
FinThrive
TransUnion Healthcare ClearIQ * [C] L C
culture
A
loyalty
A-
operations
B+
product
A-
relationship
B+
value
A
89.7
n=6
     
The SSI Group
SSI Group Access Director * L
culture
A
loyalty
A
operations
B+
product
B+
relationship
A
value
A
91.2
n=7
 

L  C        

Company/solution
FinThrive
nThrive CarePricer * [C] L C
76.1
n=11
culture
C+
loyalty
B
operations
C+
product
C
relationship
C
value
C+
 

FinThrive
TransUnion Healthcare ClearIQ * [C] L C
89.7
n=6
culture
A
loyalty
A-
operations
B+
product
A-
relationship
B+
value
A
 

The SSI Group
SSI Group Access Director * L
91.2
n=7
culture
A
loyalty
A
operations
B+
product
B+
relationship
A
value
A
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Patient Access Awards