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2022 Best In Klas
 

Patient Access

 
 
2022 Best In KLAS Patient Access
Patient Access
 
 
Best in KLAS Winner
 


92.6
Overall Performance Score
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0

Featured IT Vendors/Products

PELITAS iPAS®
Patient Access
Patient Access
eCare NEXT
Clearance Patient Access Suite
nThrive Revenue Systems, LLC CarePricer * [C]
PatientSecure * [C]
SSI Group Access Director *
 
 
 
 
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HIT Companies
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Solution Comparison
Notable Performances
 
 
Related Reports
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Perception
KLAS article icon
Optum/Change Healthcare Merger
16 August 22    |   Boyd Stewart and Sam Eaquinto
In January 2021, Optum announced their intentions to acquire Change Healthcare. The merger remains unfinalized, however, as the US Department of Justice blocked the deal in February 2022 due to anticompetition concerns—such a merger would give UnitedHealth Group, Optum’s parent company and the nation’s largest insurer, access to rivals’ sensitive data. The legal proceeding is ongoing and scheduled to go to trial August 1, 2022. This report shares Optum and Change Healthcare customers’ reactions to the merger and their perceptions of its impact. Between March 2021 and April 2022, KLAS interviewed 48 individuals from 46 unique organizations; of these respondents, 9% are Optum customers, 56% are Change Healthcare customers, and 35% are customers of both vendors.
Best in KLAS
KLAS article icon
2021 Best in KLAS Awards - Software and Professional Services
02 February 21    |   Mark Allphin and Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings
Performance
KLAS article icon
Revenue Cycle Unicorns 2019
12 December 19    |   Paul Pitcher and Rebecca Hammond
The healthcare revenue cycle is a notoriously treacherous, high-stakes journey, and provider organizations who don’t have the right tools in hand are likely to get held up fighting high costs and lost revenue. While KLAS has done extensive research in the past on revenue cycle solutions, this report focuses on the solutions that take a more unique approach to tackling revenue cycle issues—in other words, revenue cycle “unicorns.” These solutions often don’t fit into KLAS’ traditional revenue cycle market segment, lack direct competitors, or are potentially disruptive to existing ways of doing business. As a result of their unique nature, the solutions rated in this report are not compared side by side but rather examined individually through the lens of customer experience.
 
 

Past Patient Access Awards

2022
Patient Access 2022 Patient Access
2021
Patient Access 2021 Patient Access
2020
Patient Access 2020 Patient Access
2019
Patient Access 2019 Patient Access
2018
Patient Access 2018 Patient Access
2017
Patient Access 2017 Patient Access
2015/2016
Patient Access 2016 Patient Access
2014
Patient Access 2014 Patient Access
2013
Patient Access - Eligibility Verification 2013 Patient Access - Eligibility Verification
2012
Patient Access - Eligibility Checking 2012 Patient Access - Eligibility Checking
2011
Patient Access - Eligibility Checking 2011 Patient Access - Eligibility Checking
2010
Revenue Cycle - Patient Access 2010 Revenue Cycle - Patient Access
2009
Revenue Cycle - Patient Access 2009 Revenue Cycle - Patient Access
2008
Revenue Cycle - Patient Access 2008 Revenue Cycle - Patient Access
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