Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2022 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2022 Best In Klas
 

Patient Access

 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 84.4
Software average: 81.4
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2021-2022)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
FinThrive
PELITAS iPAS®  
KLAS comments icon
92.6
n=27
+1%
A
A
A-
A
A
A
         
 
 
 
 
 
Waystar
Patient Access  
89.7
n=23
+4%
A-
A-
A-
A-
B+
A
         
 
 
 
 
 
Optum
AccuReg Patient Access  
KLAS comments icon
88.1
n=24
-4%
B
A-
B+
B+
A
A-
         
 
 
 
 
 
Experian Health
eCare NEXT  
KLAS comments icon
80.5
n=51
+5%
C+
B
B-
B
B-
B-
         
 
 
 
 
 
Change Healthcare
Clearance Patient Access Suite  
KLAS comments icon
75
n=43
-12%
C
C+
C+
C
C-
C
 
50.0
100.0
 
Company/solution
Trend
(2021-2022)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
FinThrive
PELITAS iPAS®
 
92.6
n=27
KLAS comments icon  COMMENTS
    +1%
A
A
A-
A
A
A
Waystar
Patient Access
 
89.7
n=23
    +4%
A-
A-
A-
A-
B+
A
Optum
AccuReg Patient Access
 
88.1
n=24
KLAS comments icon  COMMENTS
    -4%
B
A-
B+
B+
A
A-
Experian Health
eCare NEXT
 
80.5
n=51
KLAS comments icon  COMMENTS
    +5%
C+
B
B-
B
B-
B-
Change Healthcare
Clearance Patient Access Suite
 
75
n=43
KLAS comments icon  COMMENTS
    -12%
C
C+
C+
C
C-
C
Company/solution
 
Censinet assessment N/A
 
culture
A
loyalty
A
operations
A-
product
A
relationship
A
value
A
 
KLAS comments icon  COMMENTS
Waystar
Patient Access
89.7
n=23
 
Censinet assessment N/A
 
culture
A-
loyalty
A-
operations
A-
product
A-
relationship
B+
value
A
 
 
Censinet assessment N/A
 
culture
B
loyalty
A-
operations
B+
product
B+
relationship
A
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C+
loyalty
B
operations
B-
product
B
relationship
B-
value
B-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C
loyalty
C+
operations
C+
product
C
relationship
C-
value
C
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C        
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
FinThrive
nThrive Revenue Systems, LLC CarePricer * [C] L C
76.2
n=8
D+
B
C+
C+
C
B-
       
 
 
 
 
 
Imprivata
PatientSecure * [C]
L C
85.3
n=11
B+
B
B+
B
A-
B+
       
 
 
 
 
 
The SSI Group
SSI Group Access Director * L
87.5
n=16
B
A-
B+
B+
A
A-
 

L  C        
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
FinThrive
nThrive Revenue Systems, LLC CarePricer * [C] L C
culture
D+
loyalty
B
operations
C+
product
C+
relationship
C
value
B-
76.2
n=8
     
Imprivata
PatientSecure * [C]
L C
culture
B+
loyalty
B
operations
B+
product
B
relationship
A-
value
B+
85.3
n=11
     
The SSI Group
SSI Group Access Director * L
culture
B
loyalty
A-
operations
B+
product
B+
relationship
A
value
A-
87.5
n=16
 

L  C        

Company/solution
FinThrive
nThrive Revenue Systems, LLC CarePricer * [C] L C
76.2
n=8
culture
D+
loyalty
B
operations
C+
product
C+
relationship
C
value
B-
 

Imprivata
PatientSecure * [C] L C
85.3
n=11
culture
B+
loyalty
B
operations
B+
product
B
relationship
A-
value
B+
 

The SSI Group
SSI Group Access Director * L
87.5
n=16
culture
B
loyalty
A-
operations
B+
product
B+
relationship
A
value
A-
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Patient Access Awards