Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2022 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2022 Best In Klas
 

Patient Access

 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 84.4
Software average: 81.4
Grading Scale

Overall performance score
(100-point scale)
Trend
(2021-2022)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
FinThrive
PELITAS iPAS®  
KLAS comments icon
92.6
+1%
n=27
A
A
A-
A
A
A
         
 
 
 
 
 
Waystar
Patient Access  
89.7
+4%
n=23
A-
A-
A-
A-
B+
A
         
 
 
 
 
 
Optum
AccuReg Patient Access  
KLAS comments icon
88.1
-4%
n=24
B
A-
B+
B+
A
A-
         
 
 
 
 
 
Experian Health
eCare NEXT  
KLAS comments icon
80.5
+5%
n=51
C+
B
B-
B
B-
B-
         
 
 
 
 
 
Optum
Change Healthcare Clearance Patient Access Suite  
KLAS comments icon
75.0
-12%
n=43
C
C+
C+
C
C-
C
 
50.0
100.0
 
 
culture
A
loyalty
A
operations
A-
product
A
relationship
A
value
A
 
Waystar
Patient Access
89.7
n=23
 
culture
A-
loyalty
A-
operations
A-
product
A-
relationship
B+
value
A
 
 
culture
B
loyalty
A-
operations
B+
product
B+
relationship
A
value
A-
 
 
culture
C+
loyalty
B
operations
B-
product
B
relationship
B-
value
B-
 
 
culture
C
loyalty
C+
operations
C+
product
C
relationship
C-
value
C
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  C        
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
FinThrive
nThrive Revenue Systems, LLC CarePricer L C
76.2
n=8
D+
B
C+
C+
C
B-
       
 
 
 
 
 
Imprivata
PatientSecure L C
85.3
n=11
B+
B
B+
B
A-
B+
       
 
 
 
 
 
The SSI Group
SSI Group Access Director L
87.5
n=16
B
A-
B+
B+
A
A-
 

L  C        

&nbps;
FinThrive
nThrive Revenue Systems, LLC CarePricer L C
76.2
n=8
culture
D+
loyalty
B
operations
C+
product
C+
relationship
C
value
B-
 

Imprivata
PatientSecure L C
85.3
n=11
culture
B+
loyalty
B
operations
B+
product
B
relationship
A-
value
B+
 

The SSI Group
SSI Group Access Director L
87.5
n=16
culture
B
loyalty
A-
operations
B+
product
B+
relationship
A
value
A-
 
 
 
 
 
 
 
 

Past Patient Access Awards