Bookmark

Nordic Technical Services Commentary
Filtered view: All

Subject Expert
Daniel Zeitner
Engagement Partner
KLAS Engagement Partner - Daniel Zeitner
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Director

Relationship, Operations

We have had multiple different candidates come in from Nordic. The core few have been here from the...

Unrated
Feb 2026

 or  to see details.

CIO

Loyalty, Services

We chose Nordic because we felt like they had the breadth of services. So when we looked at what...

Unrated
Feb 2026

 or  to see details.

CIO

Loyalty, Operations, Services

We could have used more planning up front because we had to react to issues that came up during the...

Unrated
Feb 2026

 or  to see details.

CIO

Value

The major area of improvement for Nordic is that they are not the most cost-effective partner. That...

Unrated
Feb 2026

 or  to see details.

VP/Other Executive

Operations, Services

Nordic has met our expectations, but to exceed our expectations, they would need to have individuals...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Services, Value

Nordic has been pretty flexible with us around charges, but they have gotten a little more expensive...

Unrated
Oct 2025

 or  to see details.

Director

Relationship

Nordic’s leaders are very flexible. They are very willing to work with us and do what it takes to...

Unrated
Oct 2025

 or  to see details.

Director

Relationship

The developers from Nordic truly understand the development tools deeply, and our internal...

Unrated
Oct 2025

 or  to see details.

Manager

Relationship, Services

Nordic has done a good job. We are just migrating data with Nordic. We have gotten what we asked...

Unrated
Oct 2025

 or  to see details.

Manager

Relationship, Value

Nordic is very responsive. If I have needed tweaks or something a little different, they have always...

Unrated
Oct 2025

 or  to see details.

Manager

Relationship

Our overall experience has been good. Nordic has a point person who helps facilitate a lot of...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Operations, Services, Value

This engagement with Nordic is very price friendly. They always have available consultants, and they...

Unrated
Sep 2025

 or  to see details.

Director

Loyalty, Relationship, Operations

Working with Nordic was pretty straightforward. There was a pretty defined scope, and we had worked...

Unrated
Aug 2025

 or  to see details.

Director

Relationship

Nordic found the right people relatively quickly, and we still have a couple of them with us to...

Unrated
Jul 2025

 or  to see details.

Director

Relationship

We are basically paying Nordic an hourly rate. There is no free work. They put down whatever hours...

Unrated
Jul 2025

 or  to see details.

VP/Other Executive

Relationship, Operations

We were extremely pleased with the level of service we received from the firm and how well the...

Unrated
Jul 2025

 or  to see details.

Manager

Loyalty

I did consider alternatives to Nordic. Our decision to go with Nordic was really dependent on a...

Unrated
Jun 2025

 or  to see details.

Manager

Relationship, Services

We have never had a problem that had to get to the executive level, so I have never worked with any...

Unrated
Jun 2025

 or  to see details.

Manager

Relationship, Services

There were a couple of incidents with the quality of data that was transferred over, and the firm's...

Unrated
Jun 2025

 or  to see details.

Analyst/Coordinator

Relationship

The staff members that we have assigned to our projects seem to have a relatively high turnover...

Unrated
Jun 2025

 or  to see details.

Analyst/Coordinator

Relationship

Nordic wasn’t trying to sell their services when they weren't necessary. There were things that we...

Unrated
Jun 2025

 or  to see details.

Analyst/Coordinator

Relationship, Operations

Nordic is very knowledgeable about all the systems we are using and knows how to get them to...

Unrated
Jun 2025

 or  to see details.

Analyst/Coordinator

Operations

Nordic provided a lot of value in terms of teaching us more about our system than the vendor for...

Unrated
Jun 2025

 or  to see details.