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Nordic Technical Services Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
People and Knowledge
The person Nordic sent to us was experienced. That person did a good job. Whenever I need help, I...
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Director
Tools and Methodology
The vendor did what they were supposed to do. Their external people had a lot of experience, but...
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CMIO
Project Results
Nordic consistently exceeds our expectations. They do a really good job. Their people don't feel...
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CMIO
Relationship
Nordic is a good partner. They are flexible. They listen to us and understand where we are going and...
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VP/Other Executive
Project Results
In the case of the interfacing project Nordic did for us, the resource filled a very unique role due...
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VP/Other Executive
People and Knowledge
We have had a long history with Nordic. Over time, they have become a little less personal at a...
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CIO
Relationship
Nordic was really good about not charging us for everything. They just gave us a set price. We had a...
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VP/Other Executive
Project Results
The project that the vendor worked on was tremendous. We realized so many outcomes. We were able to...
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VP/Other Executive
Tools and Methodology
Working with Nordic was amazing. They had a deliverable lease contract, and they delivered what they...
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VP/Other Executive
ROI and Cost
I would buy Nordic's services again. They didn't charge us for every little thing. They had a fixed...
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VP/Other Executive
Project Results
I would say that the vendor met our expectations. They didn't exceed our expectations only because...
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VP/Other Executive
People and Knowledge
The vendor's consultants were super knowledgeable and involved. They were awesome. We consistently...
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VP/Other Executive
Relationship
When things went wrong, the vendor would throw resources to us at no extra cost and with basically...
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VP/Other Executive
People and Knowledge
The vendor's knowledge transfer for more complex projects needs to be reevaluated. Nordic can't just...
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VP/Other Executive
ROI and Cost
The vendor is really good. Even when they were going into contract negotiations with us, Nordic was...
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Nurse
Tools and Methodology
I would use the vendor's services again. Things are working nicely. All of us that work out of the...
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Nurse
Tools and Methodology
If we were having a roadblock with the IT side of things, the vendor was really good to fix the...
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Nurse
ROI and Cost
The vendor avoids charging us for every little thing. They are really easy to work with, and...
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Nurse
Tools and Methodology
There was really nothing that Nordic could have done better. We had regular meetings for a while, so...
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Director
Relationship
The vendor came in and met with an executive and really built out the whole catalog of what our...
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Director
Relationship
My one complaint is that the vendor executed well but didn’t do a great job of handing things back...
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Director
Relationship
Nordic was a true partner all the way. They were unbelievable. I would recommend them to anybody,...
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Director
Tools and Methodology
The report writing is where Nordic was very helpful because they had done that a million times. They...
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Director
Relationship
Nordic is the ultimate customer service vendor. They make sure that we are happy, and they listen to...
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Director
Relationship
If we are talking about the outcome from my perspective, I would give a low score because I would...
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Director
People and Knowledge
I really appreciate that the majority of Nordic’s consultants are former Epic employees, so they are...
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CIO
Relationship
Nordic is basically a part of our team. They work on tickets and knock those out. They also keep the...
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CIO
People and Knowledge
The people that Nordic hires are well informed, practical, highly engaged, and experts in their...
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CIO
Lessons Learned
I would highly recommend Nordic to anybody. I imagine that they could be a very good partner for anyone....
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