Nordic Technical Services Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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User Commentary

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Director

Relationship, Value

Nordic has been pretty good at avoiding unexpected costs, but I wouldn't say that is 100% the case....

Feb 2024
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Director

Relationship

Nordic’s partnership is really strong. They have been really good with us. They will even get on...

Feb 2024
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Director

Relationship, Relationship, Operations, Operations

Several times, our business owners wanted very specific things built, and Nordic wasn’t sure they...

Dec 2023
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Director

Relationship, Relationship, Operations, Operations

The consultants that Nordic brought on knew the way we operated and the product we were working on....

Dec 2023
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Director

Operations, Operations

Everybody we communicated with in any way at any level of Nordic knew who we were and knew the...

Dec 2023
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Director

Relationship, Relationship, Services, Services, Value, Value

The most value of our engagement with Nordic came from being able to utilize one of our solutions to...

Dec 2023
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Manager

Relationship, Relationship

The firm is a really good company to work with, and things have been perfect with them from the very...

Dec 2023
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Manager

Operations, Operations

When S&P Consultants went to Nordic, our electronic files came in a manner that was a beast to deal...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

We brought Nordic on because they had experience doing a similar project to ours and we had used...

Nov 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

We wanted the consultant from Nordic to lead the project, but they didn’t. They became more of a...

Nov 2023
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VP/Other Executive

Relationship, Value

Overall, Nordic is doing a good job. They know our EHR well and are knowledgeable in that space....

Oct 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

There was a mishap in our project that created a big issue and made the engagement take longer. I...

Oct 2023
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Manager

Operations, Operations

We had collaborative sessions in person regularly throughout the engagement. I think those sessions...

Oct 2023
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Manager

Relationship, Relationship, Services, Services

We continue to use Nordic’s services. The firm has a depth of knowledge in a lot of different areas...

Oct 2023
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Manager

Relationship, Relationship, Operations, Operations

My experience with Nordic was great. Their team was highly knowledgeable and very responsive, and...

Oct 2023
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Manager

Operations, Operations

I think that the scope of work ended up being larger than intended, and completing the work took a...

Oct 2023
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Manager

Relationship, Relationship

Nordic was always asking what we wanted and whether they were delivering on what we wanted. I always...

Sep 2023
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Manager

Relationship, Relationship

The firm’s customer service people were very professional and knowledgeable.

Sep 2023
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Manager

Relationship, Relationship

Not everyone is a subject matter expert on risk adjustment, but Nordic took the time to dive in and...

Sep 2023
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Manager

Relationship, Relationship

By the nature of being a firm, Nordic didn’t understand our culture. They didn't understand all of...

Sep 2023
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CIO

Relationship, Operations

We got new functionalities that we did not know we would need to take care of when we entered the...

Jul 2023
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CIO

Relationship, Relationship, Relationship

The quality of Nordic’s staff and consultants is just a byproduct of the environment today. People...

Jul 2023
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VP/Other Executive

Operations, Operations, Operations

It took a bit of time for Nordic to get to swinging on our particular build, but they did so very...

Apr 2023
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VP/Other Executive

Operations, Value, Value, Value

There were times with our Nordic project when we felt a little nickel-and-dimed. That might be my...

Apr 2023
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VP/Other Executive

Services, Services, Services

Nordic could have done a better job of not recreating things that our EMR already had. They latched...

Apr 2023
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VP/Other Executive

Value, Value, Value

We feel like the cost could have been reduced during our engagement with Nordic if they had looked a...

Apr 2023
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Director

Relationship, Operations

I was very satisfied with the person who we engaged for our project. I had great confidence in that...

Mar 2023
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Director

Relationship

Right from the beginning, when the firm is engaging with a client, it is important to have frequent...

Mar 2023
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Director

Relationship

The firm's senior executives were engaged with us. They were available to me whenever I had a...

Mar 2023
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CMIO

Relationship

Nordic definitely exceeded our expectations. We could not have asked for a better partner. I don’t...

Mar 2023
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CMIO

Relationship

We were very impressed with the talent that Nordic brings on and that talent's responsiveness. They...

Mar 2023
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