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Relationship, Value
Nordic has been pretty good at avoiding unexpected costs, but I wouldn't say that is 100% the case....
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Relationship
Nordic’s partnership is really strong. They have been really good with us. They will even get on...
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Relationship, Relationship, Operations, Operations
Several times, our business owners wanted very specific things built, and Nordic wasn’t sure they...
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Relationship, Relationship, Operations, Operations
The consultants that Nordic brought on knew the way we operated and the product we were working on....
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Operations, Operations
Everybody we communicated with in any way at any level of Nordic knew who we were and knew the...
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Relationship, Relationship, Services, Services, Value, Value
The most value of our engagement with Nordic came from being able to utilize one of our solutions to...
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Relationship, Relationship
The firm is a really good company to work with, and things have been perfect with them from the very...
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Operations, Operations
When S&P Consultants went to Nordic, our electronic files came in a manner that was a beast to deal...
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Relationship, Relationship, Operations, Operations
We brought Nordic on because they had experience doing a similar project to ours and we had used...
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Relationship, Relationship, Operations, Operations
We wanted the consultant from Nordic to lead the project, but they didn’t. They became more of a...
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Relationship, Value
Overall, Nordic is doing a good job. They know our EHR well and are knowledgeable in that space....
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Relationship, Relationship, Operations, Operations
There was a mishap in our project that created a big issue and made the engagement take longer. I...
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Operations, Operations
We had collaborative sessions in person regularly throughout the engagement. I think those sessions...
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Relationship, Relationship, Services, Services
We continue to use Nordic’s services. The firm has a depth of knowledge in a lot of different areas...
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Relationship, Relationship, Operations, Operations
My experience with Nordic was great. Their team was highly knowledgeable and very responsive, and...
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Operations, Operations
I think that the scope of work ended up being larger than intended, and completing the work took a...
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Relationship, Relationship
Nordic was always asking what we wanted and whether they were delivering on what we wanted. I always...
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Relationship, Relationship
The firm’s customer service people were very professional and knowledgeable.
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Relationship, Relationship
Not everyone is a subject matter expert on risk adjustment, but Nordic took the time to dive in and...
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Relationship, Relationship
By the nature of being a firm, Nordic didn’t understand our culture. They didn't understand all of...
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Relationship, Operations
We got new functionalities that we did not know we would need to take care of when we entered the...
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Relationship, Relationship, Relationship
The quality of Nordic’s staff and consultants is just a byproduct of the environment today. People...
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Operations, Operations, Operations
It took a bit of time for Nordic to get to swinging on our particular build, but they did so very...
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Operations, Value, Value, Value
There were times with our Nordic project when we felt a little nickel-and-dimed. That might be my...
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Services, Services, Services
Nordic could have done a better job of not recreating things that our EMR already had. They latched...
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Value, Value, Value
We feel like the cost could have been reduced during our engagement with Nordic if they had looked a...
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