Nordic Technical Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Loyalty
I did consider alternatives to Nordic. Our decision to go with Nordic was really dependent on a...
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Relationship, Services
We have never had a problem that had to get to the executive level, so I have never worked with any...
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Relationship, Services
There were a couple of incidents with the quality of data that was transferred over, and the firm's...
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Relationship
The staff members that we have assigned to our projects seem to have a relatively high turnover...
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Relationship
Nordic wasn’t trying to sell their services when they weren't necessary. There were things that we...
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Relationship, Operations
Nordic is very knowledgeable about all the systems we are using and knows how to get them to...
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Operations
Nordic provided a lot of value in terms of teaching us more about our system than the vendor for...
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Relationship
Nordic's executives are very involved. However, Nordic is not super proactive. If they hear we are...
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Relationship, Services
I would recommend Nordic. However, they do not consistently exceed expectations. I think they meet...
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Relationship
Some of the outsourcing that we did or are going to do with Nordic because of firing things up would...
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Relationship
Our projects with Nordic are overlapping to a large degree. From a financial perspective, we break...
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Relationship, Services
There is always room for improvement no matter what we do with tangible outcomes, but Nordic never...
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Relationship
I would like to pass on a warning that Nordic is extremely valuable for us and extremely good at...
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Operations
Nordic went through all our various codes and tried to organize them better because there were a lot...
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Operations
We got pretty close to what my expectations were, just not 100% of the way. There were so many...
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Relationship, Operations
Nordic was great. They were very experienced and very solution oriented. Their team management...
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Relationship
Nordic is very knowledgeable in our EHR system’s data migrations. They are very communicative and...
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Relationship, Operations
There was a little blip in the project where we definitely had some issues, but they were quickly...
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Relationship, Operations
I have had a lot of experience with consulting firms in a variety of different capacities, not just...
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Relationship
We had a very aggressive timeline. Nordic sent us progress reports. When there was an issue, they...
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