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Nordic Technical Services Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

Research Director

ryan.oliver@klasresearch.com

385-312-8116

 
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User Commentary

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Director

People and Knowledge

The person Nordic sent to us was experienced. That person did a good job. Whenever I need help, I...

Jan 2021
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Director

Tools and Methodology

The vendor did what they were supposed to do. Their external people had a lot of experience, but...

Jan 2021
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CMIO

Project Results

Nordic consistently exceeds our expectations. They do a really good job. Their people don't feel...

Dec 2020
(0)
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CMIO

Relationship

Nordic is a good partner. They are flexible. They listen to us and understand where we are going and...

Dec 2020
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VP/Other Executive

Project Results

In the case of the interfacing project Nordic did for us, the resource filled a very unique role due...

Dec 2020
(0)
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VP/Other Executive

People and Knowledge

We have had a long history with Nordic. Over time, they have become a little less personal at a...

Dec 2020
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CIO

Relationship

Nordic was really good about not charging us for everything. They just gave us a set price. We had a...

Dec 2020
(0)
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VP/Other Executive

Project Results

The project that the vendor worked on was tremendous. We realized so many outcomes. We were able to...

Nov 2020
(0)
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VP/Other Executive

Tools and Methodology

Working with Nordic was amazing. They had a deliverable lease contract, and they delivered what they...

Nov 2020
(0)
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VP/Other Executive

ROI and Cost

I would buy Nordic's services again. They didn't charge us for every little thing. They had a fixed...

Nov 2020
(0)
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VP/Other Executive

Project Results

I would say that the vendor met our expectations. They didn't exceed our expectations only because...

Nov 2020
(0)
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VP/Other Executive

People and Knowledge

The vendor's consultants were super knowledgeable and involved. They were awesome. We consistently...

Nov 2020
(0)
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VP/Other Executive

Relationship

When things went wrong, the vendor would throw resources to us at no extra cost and with basically...

Nov 2020
(0)
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VP/Other Executive

People and Knowledge

The vendor's knowledge transfer for more complex projects needs to be reevaluated. Nordic can't just...

Nov 2020
(0)
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VP/Other Executive

ROI and Cost

The vendor is really good. Even when they were going into contract negotiations with us, Nordic was...

Nov 2020
(0)
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Nurse

Tools and Methodology

I would use the vendor's services again. Things are working nicely. All of us that work out of the...

Nov 2020
(0)
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Nurse

Tools and Methodology

If we were having a roadblock with the IT side of things, the vendor was really good to fix the...

Nov 2020
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Nurse

ROI and Cost

The vendor avoids charging us for every little thing. They are really easy to work with, and...

Nov 2020
(0)
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Nurse

Tools and Methodology

There was really nothing that Nordic could have done better. We had regular meetings for a while, so...

Nov 2020
(0)
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Director

Relationship

The vendor came in and met with an executive and really built out the whole catalog of what our...

Nov 2020
(0)
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Director

Relationship

My one complaint is that the vendor executed well but didn’t do a great job of handing things back...

Nov 2020
(0)
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Director

Relationship

Nordic was a true partner all the way. They were unbelievable. I would recommend them to anybody,...

Nov 2020
(0)
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Director

Tools and Methodology

The report writing is where Nordic was very helpful because they had done that a million times. They...

Nov 2020
(0)
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Director

Relationship

Nordic is the ultimate customer service vendor. They make sure that we are happy, and they listen to...

Nov 2020
(0)
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Director

Relationship

If we are talking about the outcome from my perspective, I would give a low score because I would...

Nov 2020
(0)
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Director

People and Knowledge

I really appreciate that the majority of Nordic’s consultants are former Epic employees, so they are...

Nov 2020
(0)
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CIO

Relationship

Nordic is basically a part of our team. They work on tickets and knock those out. They also keep the...

Apr 2020
(0)
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CIO

People and Knowledge

The people that Nordic hires are well informed, practical, highly engaged, and experts in their...

Apr 2020
(0)
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CIO

Lessons Learned

I would highly recommend Nordic to anybody. I imagine that they could be a very good partner for anyone....

Apr 2020
(0)
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