A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 79.6
Software average: 79.6
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
AGFA HealthCare
Enterprise Imaging XERO Viewer 
|
85.0 |
+7%
|
22
|
B+
|
B
|
B
|
B+
|
B+
|
B
|
|
| |
|
|
|
|
||||||
|
Visage Imaging
Visage 7
|
84.9 |
-6%
|
15
|
B+
|
B+
|
B+
|
B+
|
B-
|
B-
|
|
| |
|
|
|
|
||||||
|
Merge by Merative
Merative Merge Universal Viewer
|
84.3 |
+5%
|
22
|
B
|
B+
|
B
|
B+
|
B
|
B-
|
|
| |
|
|
|
|
||||||
|
Mach7 Technologies
eUnity
|
82.3 |
-7%
|
19
|
B-
|
B
|
B+
|
B
|
B-
|
B
|
|
| |
|
|
|
|
||||||
|
GE HealthCare
Universal Viewer
|
65.1 |
-1%
|
25
|
D
|
D
|
C
|
C-
|
C+
|
F
|
|
50.0 |
100.0 |
|||||||||
culture
B+
loyalty
B
operations
B
product
B+
relationship
B+
value
B
84.9
15
culture
B+
loyalty
B+
operations
B+
product
B+
relationship
B-
value
B-
culture
B
loyalty
B+
operations
B
product
B+
relationship
B
value
B-
82.3
19
culture
B-
loyalty
B
operations
B+
product
B
relationship
B-
value
B
65.1
25
culture
D
loyalty
D
operations
C
product
C-
relationship
C+
value
F
Solutions Not Ranked
Ordered alphabetically
C L
|
Overall Performance Score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Fujifilm
Synapse Mobility C |
83.3 |
20
|
B+
|
B
|
B
|
B
|
B
|
B
|
| |
|
|
|
|
||||
|
Hyland
NilRead L |
73.2 |
8
|
D+
|
C
|
C+
|
C+
|
C+
|
C
|
| |
|
|
|
|
||||
|
Philips
Enterprise Viewer Vue Motion (Carestream) L |
82.1 |
7
|
B-
|
B+
|
B-
|
B-
|
C-
|
A
|
C L
&nbps;
Fujifilm
Synapse Mobility C
Synapse Mobility C
83.3
20
20
culture
B+
loyalty
B
operations
B
product
B
relationship
B
value
B
Hyland
NilRead L
NilRead L
73.2
8
8
culture
D+
loyalty
C
operations
C+
product
C+
relationship
C+
value
C
Philips
Enterprise Viewer Vue Motion (Carestream) L
Enterprise Viewer Vue Motion (Carestream) L
82.1
7
7
culture
B-
loyalty
B+
operations
B-
product
B-
relationship
C-
value
A
