Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Universal Viewer (Imaging)

 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 80.8
Software average: 80.3
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Visage Imaging
Visage 7  
KLAS comments icon
90.2
N/A
n=22
B
A
A
A-
B+
A-
         
 
 
 
 
 
Mach7 Technologies
eUnity  
KLAS comments icon
88.0
+3%
n=24
B
A
B+
A-
B
A-
         
 
 
 
 
 
Philips
Enterprise Viewer Vue Motion (Carestream)  
KLAS comments icon
86.0
0%
n=21
B+
B+
B+
B+
B
B
         
 
 
 
 
 
Merge by Merative
Merative (formerly IBM) iConnect Access (Universal Viewer)  
KLAS comments icon
80.4
-6%
n=29
C+
B-
B
B
B
B-
         
 
 
 
 
 
AGFA HealthCare
Agfa HealthCare Enterprise Imaging XERO Viewer  
KLAS comments icon
79.2
-5%
n=22
C+
B
B-
B
B-
C
         
 
 
 
 
 
GE HealthCare
Universal Viewer  
KLAS comments icon
66.0
-9%
n=33
D
D-
C-
C
C
D
 
50.0
100.0
 
 
culture
B
loyalty
A
operations
A
product
A-
relationship
B+
value
A-
 
 
culture
B
loyalty
A
operations
B+
product
A-
relationship
B
value
A-
 
 
culture
B+
loyalty
B+
operations
B+
product
B+
relationship
B
value
B
 
 
culture
C+
loyalty
B-
operations
B
product
B
relationship
B
value
B-
 
 
culture
C+
loyalty
B
operations
B-
product
B
relationship
B-
value
C
 
 
culture
D
loyalty
D-
operations
C-
product
C
relationship
C
value
D
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  C      
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Fujifilm
Synapse Mobility
L C
88.6
n=13
B+
A-
B+
A-
A
B+
       
 
 
 
 
 
Hyland
NilRead
L
79.7
n=15
B-
B
B-
B
C+
C
 

L  C      

&nbps;
Fujifilm
Synapse Mobility L C
88.6
n=13
culture
B+
loyalty
A-
operations
B+
product
A-
relationship
A
value
B+
 

Hyland
NilRead L
79.7
n=15
culture
B-
loyalty
B
operations
B-
product
B
relationship
C+
value
C
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Visage Imaging
Visage 7
n=21  96%
Philips
Enterprise Viewer Vue Motion (Carestream)
n=20  95%
Would you buy again?
Visage Imaging
Visage 7
n=20  100%
Mach7 Technologies
eUnity
n=21  96%
Part of Long Term Plans?
Visage Imaging
Visage 7
n=21  96%
Philips
Enterprise Viewer Vue Motion (Carestream)
n=20  95%
Would you buy again?
Visage Imaging
Visage 7
n=20  100%
Mach7 Technologies
eUnity
n=21  96%
 
 
 
 
 
Related Reports
 
 
 
 

Past Universal Viewer (Imaging) Awards

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