A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 91.0
Services average: 88.2
Company/solution |
Total evaluations |
Trend (2020-2021) |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Censinet assessment |
||
ECG Management Consultants
|
97 |
n=9
|
0%
|
A+
|
A
|
A+
|
A
|
A
|
|
|
|
|
|
|
|||||||
Deloitte
|
93.9 |
n=7
|
0%
|
A+
|
A-
|
A
|
A-
|
A-
|
|
|
|
|
|
|
|||||||
Premier Inc.
Premier |
93.1 |
n=18
|
0%
|
A
|
A
|
A-
|
A
|
A-
|
|
|
|
|
|
|
|||||||
Guidehouse
(formerly Navigant) |
91.1 |
n=20
|
0%
|
A
|
A-
|
A-
|
A-
|
B+
|
|
|
|
|
|
|
|||||||
Optum
|
89.9 |
n=15
|
0%
|
A
|
B+
|
A-
|
A-
|
B
|
|
|
|
|
|
|
|||||||
Lumeris
|
79.9 |
n=12
|
0%
|
B
|
B-
|
A-
|
B+
|
D
|
|
|
50.0 |
100.0 |
*Limited Data |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
ECG Management Consultants
97
n=9
|
0%
|
A+
|
A
|
A+
|
A
|
A
|
||
Deloitte
93.9
n=7
|
0%
|
A+
|
A-
|
A
|
A-
|
A-
|
||
Premier Inc.
Premier 93.1
n=18
|
0%
|
A
|
A
|
A-
|
A
|
A-
|
||
Guidehouse
(formerly Navigant) 91.1
n=20
|
0%
|
A
|
A-
|
A-
|
A-
|
B+
|
||
Optum
89.9
n=15
|
0%
|
A
|
B+
|
A-
|
A-
|
B
|
||
Lumeris
79.9
n=12
|
0%
|
B
|
B-
|
A-
|
B+
|
D
|
Company/solution |
Overall performance score | Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Censinet assessment |
PwC
* L |
89.1 |
n=5
|
A
|
A
|
A
|
B
|
B
|
|
Company/solution |
Overall
performance score
|
Total evaluations |
PwC
* L loyalty
A
operations
A
relationship
A
services
B
value
B
|
89.1 |
n=5
|
* L
n=5