2021 Best In KLAS Value-Based Care Consulting

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

ECG Management Consultants	97	n=9	0%	A+	A	A+	A	A

Deloitte	93.9	n=7	0%	A+	A-	A	A-	A-

Premier Inc. Premier	93.1	n=18	0%	A	A	A-	A	A-

Guidehouse (formerly Navigant)	91.1	n=20	0%	A	A-	A-	A-	B+

Optum	89.9	n=15	0%	A	B+	A-	A-	B

Lumeris	79.9	n=12	0%	B	B-	A-	B+	D
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

ECG Management Consultants 97 n=9 COMMENTS	0%	A+	A	A+	A	A
Deloitte 93.9 n=7 COMMENTS	0%	A+	A-	A	A-	A-
Premier Inc. Premier 93.1 n=18 COMMENTS	0%	A	A	A-	A	A-
Guidehouse (formerly Navigant) 91.1 n=20 COMMENTS	0%	A	A-	A-	A-	B+
Optum 89.9 n=15 COMMENTS	0%	A	B+	A-	A-	B
Lumeris 79.9 n=12 COMMENTS	0%	B	B-	A-	B+	D

Company/solution	Overall performance score	Total evaluations	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

PwC * L	89.1	n=5	A	A	A	B	B

Company/solution	Overall performance score	Total evaluations

PwC * L loyalty A operations A relationship A services B value B	89.1	n=5

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