Deloitte Value-Based Care Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Loyalty, Operations
The work we did with Deloitte involved some digital platforms. One did not work out for us because...
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Relationship, Services
There was always one dedicated consultant from Deloitte, but we also had access to a few people...
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Value
All of our contracts already have callouts on what we expect to pay. Deloitte does not change that....
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Loyalty, Relationship
We are extremely satisfied with the strength of our partnership with Deloitte. They come to the...
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Relationship, Operations, Value
Deloitte is experienced, but it requires a lot of input from the client to build something out. So...
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Loyalty, Operations, Value
We achieved value. Deloitte provided insights through their tool, but it just was not usable for our...
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Operations, Value
With a certain platform from Deloitte, we couldn't do anything with the information. Deloitte...
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Loyalty
We consulted one other firm before Deloitte. Based on the experience we had first, we wanted to make...
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Loyalty, Value
I would not hire Deloitte for these services again at our organization because we transitioned to...
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Operations, Services
For the digital tool, the user-friendly aspect could improve over time. It is a self-service...
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Relationship, Services
Early on, Deloitte was very engaged at the highest level. And obviously, as the project has gone on,...
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Relationship, Operations, Services, Value
Deloitte has consistently exceeded our expectations. There are always unknowns. As we went into a...
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Services
We have a very experienced team from Deloitte. Deloitte’s staffing is great. There are some...
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Services, Value
The one area for improvement for Deloitte is just due to the vastness of the work, and that is with...
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Value
With Deloitte, we have achieved a systemized approach to a specific area and improved performance in...
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Operations
The only negative thing I would say is that one of the consultants got a bit flustered during a...
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Operations
The firm understands the space and the difficulties organizations have with proving value in this...
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Relationship
There was someone that was doing overall account management for us, but that person transitioned...
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Operations
Deloitte was well versed, and they understood the industry and were experienced. One of the...
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Value
I had done work with Deloitte at a previous company in the same space, so I knew what they could...
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Loyalty
Deloitte’s staff was very experienced in the task that they were assigned. Originally, the senior...
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Operations, Value
The outcome we achieved with Deloitte was that we were able to get a structure around the related...
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Relationship
Deloitte was very empowered to solve our problems. Deloitte stayed in communication and really took...
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Commentary Summary
Comment Type Breakout