Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Value-Based Care Consulting on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Optum Value-Based Care Consulting Comments
Filtered view: All

KLAS VP, Services & Value-based Care - Warren Whitford
Subject Expert

Warren Whitford

VP, Services & Value-based Care

warren.whitford@klasresearch.com

801-734-1591

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Value-Based Care Consulting 2019: Finding the Best Fit in a High-Performing Market
Value-Based Care Consulting 2019:
Finding the Best Fit in a High-Performing Market
December 2019
View Report
View Related

Preferences

   Bookmark

Related Blogs

Finding Your Value-Based Care Partner

Is Value-Based Care Really Going to Happen?

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Value-Based Care Consulting on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

VP/Other Executive

We didn't receive much executive involvement from Optum, but I didn't really expect to based on the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optum met our expectations. Optum didn't do anything bad. They provided us with reports on a regular...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

A benefit we have achieved is the improved ability to manage risk. I would say that Optum has given...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optum has supported us. They haven't had anything to do with COVID-19. Optum has been consistent, so...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When it came to charging for every little thing, there was a change order and a cost for any changes...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The biggest thing that the vendor does is update us on our performance. Throughout the year, we...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have negotiated prices a bit and have packaged some things at a lower overall cost. We continue...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We needed to make a stop-loss decision immediately, and Optum made themselves available to help even...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have had Optum run through a couple of different scenarios for sensitivity. They could have...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We don't have to go anywhere else to get everything done. That is fantastic. When we have a request...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optum has been great. We have used their services for so long. There is a familiarity with the staff...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optum is definitely driving tangible outcomes. That is partially due to the nature of the services...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We were losing money in the stop-loss exchange. We were losing almost a million dollars a year in...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I have a lot of very good things to say about Optum. They are amazing. We worked with the...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When a vendor goes from being a vendor to a partner, that means they are thinking about our...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have regular planning calls with Optum, and they put a lot of effort into going above and beyond...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Sometimes our relationships with other organizations can be very parental when they want us to tell...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our Optum resource wants to make sure we are doing the right things according to the law that will...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optum brings skills we need to the table because the work we are doing is complicated to set up and...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I generally don’t like consultants, and I am not very nice to them all the time because when they...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Every once in a while we hear things from Optum that would have been helpful to know earlier, but...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We worked out a flat-fee arrangement with Optum, so I don’t have to worry about hours and...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our focus with Optum has been on the total cost of care and effectiveness, and we have had really...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

In terms of execution, we have to help Optum sometimes, but that is good. They have been very...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I really like Optum, but I am trying not to be too easy on them. I do push them, and that is okay. I...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We definitely lean on the consulting arm because we can't always have an actuary or someone who is...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We are going to make a decision about the Pathways to Success. Optum has very much been part of our...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I think we have Optum's best people for our project. They are terribly available and willing to take...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I really thought that Optum did a superb job with executing. I had never used consultants from Optum...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Optum's executives make a big deal of making sure that they hear the good news and the bad news. I...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I would recommend Optum's consulting services without reservation. I would especially recommend...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of the vendor's implementation services, we get what we want, but ideally, the...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Some of the quality metrics that I thought would be in the product aren't there in an accessible...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

With another solution, we felt that a metric had measured incorrectly. Optum was able to help us....

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our experience with Optum has definitely changed our perspective on contracts and how to work with...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optum asked great questions and listened carefully. We really felt that Optum was trying to help us...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

In meeting with the Optum team, we felt that Optum understood what we were going through. They...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The consulting agreement had some time frames built into it, and Optum ran over most of those...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

With one of our projects, Optum did the analysis. They looked at all the claims data, the risk...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF

Related Reports View All Reports

Healthcare Management Consulting 2018: Who Can Help with Healthcare’s Biggest Challenges?—An Executive Perspective
November 2018



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​