Advantasure Risk Solutions Comments

 

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Current Time Inside Cache Tag Helper: 9/25/2020 5:16:50 PM and Model.EvProductId = 223161

Commentary Summary

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User Commentary

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Manager

Relationship

Advantasure frequently changes people from a risk standpoint. There is a lot of turnover on their...

Jun 2020
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Manager

Other Observations & Comments

When it comes to ease of use, the end users don’t have anything to log in to because they don’t have...

Jun 2020
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Manager

Functionality and Upgrades

I hope our satisfaction is higher in a year from now. But based on a 12-month period, our...

Jun 2020
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Manager

Functionality and Upgrades

We don’t get as much reporting from the system as we would like. The system has kind of been a black...

Jun 2020
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Manager

Functionality and Upgrades

There is one upgrade that has been brewing for a while, and it is taking forever. The year is 2020,...

Apr 2020
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Manager

Functionality and Upgrades

One of our provider groups is very adamant that they aren't going to do anything on paper....

Apr 2020
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Manager

Other Observations & Comments

The vendor is effective. Their low-tech solution on the market works and is effective. The big...

Feb 2020
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Director

ROI / Cost (care and feeding)

Advantasure avoids charging us for every little thing. They have worked with us. We go through every...

Dec 2019
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Director

Service and Support

Other payers should do their homework on Advantasure and understand that Advantasure stretches their...

Dec 2019
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Director

Service and Support

If Advantasure's support people could get back to us more quickly, that would increase our...

Dec 2019
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Director

Sales and Contracting

If we were trying to work out contracts or SLAs within the contracts, getting the Advantasure...

Dec 2019
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Director

ROI / Cost (care and feeding)

We totally understood what the outcomes of the Advantasure program would be and what goals the...

Dec 2019
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Director

Functionality and Upgrades

When Advantasure sees something that could close a quality gap, they will alert our quality team...

Dec 2019
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Director

Other Observations & Comments

I wouldn't say that Advantasure is part of our long-term plan. When we get the providers into the...

Dec 2019
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Director

Lessons Learned

I would buy Advantasure's program again for certain provider groups. Their program is a good...

Dec 2019
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Director

Relationship

I don’t have a lot of positive things to say about Advantasure right now. There is a bit of a...

Dec 2019
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Director

Technology

I wouldn’t buy Advantasure's software again in its current form. I really liked the software; the...

Dec 2019
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Director

Functionality and Upgrades

A few years after purchasing the product, we saw more bugs in the software and more inconsistencies...

Dec 2019
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Director

Functionality and Upgrades

Advantasure had good goals for interoperability, but they were inconsistent in being able to provide...

Dec 2019
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Director

Other Observations & Comments

Advantasure offers some different modules within their platform, but we opted not to get them. We...

Dec 2019
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Director

Service and Support

The support from Advantasure has declined. They had so much turnover. The effort was there, and the...

Dec 2019
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Director

Relationship

I have been introduced to an executive here and there on a call and just haven’t seen much...

Dec 2019
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Director

Relationship

Advantasure's system definitely impacts our tangible outcomes but not in a positive way. They have...

Dec 2019
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Director

Relationship

We won’t be working with Advantasure in 12 months. I am hoping that we can end our relationship on a...

Dec 2019
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VP/Other Executive

Functionality and Upgrades

Our risk score has made faster progress than it made with our prior service provider. The actual...

Dec 2019
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VP/Other Executive

Service and Support

The vendor has helped us to transactionally make material improvement on risk-adjustment activities....

Dec 2019
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VP/Other Executive

Service and Support

The vendor really needs to put themselves firmly in the position of the health plan, and in so...

Dec 2019
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Director

Technology

We are just using the system for gap closures and putting the risk gaps in front of the physicians....

Nov 2019
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Director

Relationship

The executives from Advantasure are highly involved. Their program is very successful for those that...

Nov 2019
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Director

Functionality and Upgrades

Advantasure meets our expectations because the programs that partner with Advantasure and us...

Nov 2019
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Director

ROI / Cost (care and feeding)

Advantasure is not getting enough memberships to have an impact that we would like to see on our...

Nov 2019
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Director

Other Observations & Comments

An expansion of Advantasure’s program into another line of business beyond MAs would be an exciting...

Nov 2019
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Director

Service and Support

Advantasure's support is pretty receptive to our issues. I don't know that we have had issues with...

Nov 2019
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Director

Service and Support

There are some really great people at Advantasure that I can send an email to and get a response...

Nov 2019
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Director

Functionality and Upgrades

We are working on the risk and quality side of operations and on connecting the dots. From the...

Nov 2019
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Director

Technology

The vendor has a standard set of canned programs that the bigger clients have access to and then...

Nov 2019
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Director

Relationship

It has been a struggle to coordinate effective communication with the vendor's subject matter...

Nov 2019
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Director

Relationship

The project managers aren't effective at solving problems and doing research on clients. The project...

Nov 2019
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Director

Other Observations & Comments

We would have to initiate some things on the risk side for our satisfaction to go up, but hopefully,...

Nov 2019
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Manager

Relationship

When it comes to the coding pieces, Advantasure needs to be more competent at being flexible and...

Nov 2019
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Manager

Functionality and Upgrades

This product helps us with what our short score for perspective risk should look like. I do not know...

Nov 2019
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Manager

Relationship

I expect Advantasure to do geo mapping. Advantasure needs more ability to be flexible in this sort...

Nov 2019
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Manager

Service and Support

If we have providers that are out of network and being used all of the time, Advantasure needs to...

Nov 2019
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Manager

Relationship

Advantasure has poor competence. They are not able to be proactive or flexible. They are not meeting...

Nov 2019
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Manager

Other Observations & Comments

I do not know how Advantasure determines change requests. I do know there is a process where the...

Nov 2019
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Manager

Relationship

In terms of risk coding and the quality and surveying efforts of Advantasure, we receive a...

Nov 2019
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Manager

Functionality and Upgrades

With Advantasure's product, we provide the gap in care for the provider community. A provider can...

Nov 2019
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VP/Other Executive

Sales and Contracting

Overall, I would give Advantasure a B minus. They are very strict about the contract. During the RFP...

Oct 2019
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VP/Other Executive

Implementation and Training

Advantasure’s implementation process has been pretty good and detailed. They have a good person...

Oct 2019
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VP/Other Executive

Implementation and Training

I wish Advantasure would have offered more detailed processes or programs scheduled a year after we...

Oct 2019
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

Advantasure will be helping us with risk adjustment and statistics, and that will be kind of a...

Oct 2019
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VP/Other Executive

Functionality and Upgrades

We have been struggling because we should have had some things out of the gate. We should be...

Oct 2019
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VP/Other Executive

Relationship

I have been around a long time; all vendors I have worked with overpromise and underdeliver....

Oct 2019
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VP/Other Executive

Technology

I would like to see Advantasure develop an online tool that would substitute the CDI tool. I am...

Oct 2019
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VP/Other Executive

Relationship

The analytics and actual services from the Advantasure solution are better than we expected. The...

Oct 2019
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VP/Other Executive

Functionality and Upgrades

The onboarding of providers into the Advantasure program took us longer than we initially expected,...

Oct 2019
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VP/Other Executive

Relationship

What I really like about Advantasure is that they have something related to risk adjustment...

Oct 2019
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VP/Other Executive

Service and Support

Advantasure has physicians that are also certified coders that can talk with our providers...

Oct 2019
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