Nuance

Nuance's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

Dragon Ambient eXperience (DAX)
Automatically document telemedicine visits with the Dragon Ambient eXperience

Using your preferred telemedicine platform, Nuance DAX supports secure capture of patient encounter conversations using a secure mobile app. Audio recordings are automatically converted into structured notes that go through a quality review process to check for accuracy, omissions, and appropriateness before being delivered for signature directly in the EHR.

Dragon Medical
Free COVID-19 content pack for Dragon Medical One, Dragon Medical Network Edition, and Dragon Medical Practice Edition; various free add-on licenses for Dragon Medical

Free COVID-19 Content Pack for Dragon Medical: Developed by and for physicians, the electronic health record (EHR)-agnostic COVID-19 Content Pack is based on the Centers for Disease Control and Prevention (CDC) and the American Health Information Management Association (AHIMA) guidelines for coding and reporting. Nuance is also offering no-cost software add-on licenses and other services to support growing patient volumes, telehealth visits, and remote-work initiatives in response to the pandemic. The COVID-19 Content Pack includes easy-to-use templates to boost provider efficiency and help ensure the capture of crucial datapoints for COVID-19 patients. Rather than require clinicians to repeatedly enter data for each case, the COVID-19 templates allow them to enter key information to accurately and quickly capture patient acuity, complexity of symptoms, and risk of mortality. The COVID-19 Content Pack is immediately available for all Dragon Medical One, Dragon Medical Network Edition, and Dragon Medical Practice Edition users.

nuance dragon medical covid19 content pack

Free add-on cloud speech licenses for Dragon Medical One: Allow physicians and nurses to use their voice to capture the patient story efficiently and securely—anywhere, anytime with free 90-day add-on licenses. Compatible with the free Nuance COVID-19 Content Pack for Dragon Medical, easy-to-use templates boost provider efficiency and help ensure the capture of crucial datapoints for COVID-19 patients using Dragon Medical One.

Dragon Medical for Cerner PowerChart Touch: Allow physicians to use their voice to capture the patient story through Cerner mobile apps from virtually anywhere with free 90-day add-on licenses. Compatible with the free Nuance COVID-19 Content Pack for Dragon Medical, maximize mobile and remote productivity with secure, cloud-based speech recognition and conversational AI in the palm of your hand. Dragon Medical embedded in Cerner PowerChart Touch offers speech-enabled clinical documentation across a wide range of general and specialty workflows.

Dragon Medical for Epic Haiku and Canto: Allow physicians to use their voice to capture the patient story through Epic mobile apps from virtually anywhere with free 90-day add-on licenses. Compatible with the free Nuance COVID-19 Content Pack for Dragon Medical, maximize mobile and remote productivity with secure, cloud-based speech recognition and conversational AI in the palm of your hand. Dragon Medical embedded in Epic Haiku and Canto offers speech-enabled clinical documentation across a wide range of general and specialty workflows.

PowerMic Mobile
Free PowerMic Mobile 90-day add-on licenses

PowerMic Mobile: Give physicians and nurses the freedom to dictate, edit, and navigate the electronic health record (EHR) using their smartphone as a secure wireless microphone with free 90-day add-on licenses. PowerMic Mobile works with virtual desktops to provide greater clinician mobility and consistent documentation capture at the hospital, clinic, and home.

PowerShare
Free volume increases for existing PowerShare spoke facilities and access for new spoke facilities for 60 days

Nuance PowerShare: Provides organizations with increased access to view, manage, and share medical images and diagnostic reports on the industry’s largest network for easy, on-demand digital transfers through free volume increases for 60 days.

Nuance PowerShare Patient Access: Through unlimited access to a secure patient portal, patients may receive shared images, share studies out to connected facilities, and download their imaging exams from digital media—with no quantity restrictions. And with the PowerShare Mobile App, patients can easily view, upload, and share medical images from their mobile device.

PowerScribe 360 - PowerScribe One
Free PowerScribe Mobile Radiologist 90-day licenses for PowerScribe 360 customers; free virtual support to setup PowerScribe 360 and PowerScribe One for at-home or remote reading

PowerScribe Mobile Radiologist: Enables radiologists with iOS and Android devices to securely sign, create, or edit PowerScribe 360 and PowerScribe One reports and addenda using secure speech-enabled workflows from anywhere with free 90-day licenses.

PowerScribe 360 and PowerScribe One: Support at-home and remote reading with free virtual support to setup PowerScribe 360 and PowerScribe One.

Telehealth, clinician help desk, and patient portal support
Support for telehealth initiatives and help desk call surges from EHR users and patients

Service Desk for EHRs, patient portals, and Nuance solutions: Limit work disruptions 24x7x365 for remote real-time assistance for EHR and Nuance solutions. 100% U.S.-based work-from-home employees available to support patient portal use by providing 24x7x365 bilingual assistance and enhancing usability to help grow patient engagement with support for device integration, e-visits, and telehealth.

Remote CDI staffing
Preserve CDI staffing levels to sustain your current program and minimize the impact to your CMI

Nuance CDI Interim Staffing: Remote CDI Interim Staffing services can perform CDS chart review and provide manager-level support. You can’t afford to let disparities in CDI coverage impact the team’s performance. With the ability to review 20–25 cases/day, including new and follow-up reviews focusing on severity, quality, and DRG management, Nuance CDI Interim Staffing resources can extend your team’s impact.

Secure remote transcription services
Secure remote transcription services to keep pace with dictation volumes

Nuance Transcription Services: Keep pace with provider dictations with remote medical documentation specialists using Virtual Desktop Infrastructure (VDI)-enabled systems with enhanced security to keep pace with dictation volumes. Accurate, timely transcription is critical for clinical documentation—and the clinical and financial outcomes it drives. Outsourcing transcription to Nuance frees up valuable time for your department to focus on other priorities.


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