Nuance
Bookmark
About Nuance
Customer Satisfaction Improvement Initiatives for 2022
Nuance is focused on providing more enablement, education, and awareness resources for customers to drive adoption, optimize the user experience, and help speed up the solution’s time to value. The company is committed to ensuring that users understand how to take full advantage of built-in productivity capabilities and how to reduce documentation time, reduce burnout, and improve overall clinician satisfaction. Nuance has hired dedicated specialists that are solely focused on helping customers (including administrators, trainers, and clinicians) and improving adoption of advanced functionality. Additionally, Nuance has redefined adoption and success metrics to better align with the goals and objectives of customers. A new methodology spotlights the users that will benefit most and quickly highlights what they need to become proficient with Nuance solutions so that they can realize immediate productivity gains.
2016
Exceptions
The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 15 required).
# of Unique Organization Evaluations:
| 0 - 5 | |
| L | 6 - 14 |
Segment Position
Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.
In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.
Click the segment positions listed below to learn more.
if you don't have a login, getting started is easy.
Exceptions
The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 6 required).
# of Unique Organization Evaluations:
| 0 - 2 | |
| L | 3 - 5 |
Segment Position
Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.
In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.
Click the segment positions listed below to learn more.