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2024 Best in KLAS Awards - Software and Services 2024 Best in KLAS Awards - Software and Services
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2024 Best in KLAS Awards - Software and Services

author - Sam Eaquinto
Author
Sam Eaquinto
 
February 7, 2024 | Read Time: 11  minutes

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2024.

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Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

340B Management Systems
Verity Solutions Verity 340B

89.5

Acute Care EHR (Large - Over 400 Beds)
Epic EpicCare Inpatient EHR

88.2

Acute Care EHR (Medium - 151-400 Beds)
Epic EpicCare Inpatient EHR

91.9

Acute Care EHR (Small - 1-150 Beds)
MEDITECH Expanse Acute Care EHR

80.4

Automated Dispensing Cabinets
BD Pyxis MedStation ES

84.9

Clinical Communications (Acute)
Epic Secure Chat

89.7

Clinical Communications (Ambulatory/Post-Acute)
TigerConnect Clinical Collaboration Platform

89.7

Clinical Decision Support: Care Plans and Order Sets
Zynx Health Zynx Order Sets and Care Plans

89.7

Data Archiving
Triyam Fovea EHR Archive

96.2

Drug Diversion Monitoring
Protenus Diversion Analytics

85.5

Infection Control and Monitoring
VigiLanz Dynamic Infection Control Monitor (ICM)

92.6

Integration Engines
Rhapsody Corepoint

95.6

IV Workflow Management
Epic IV Dispense Prep

87.8

Medication Inventory Management
Epic Willow Inventory (Inpatient)

88.1

Pharmacy Surveillance
VigiLanz Pharmacy Surveillance

91.6

Smart Pumps (EMR-Integrated)
ICU Medical Plum 360 (LVP)

84.4

Smart Pumps (Traditional)
Baxter Spectrum IQ (LVP)

85.1

Ambulatory and Post Acute Care TOP

Ambulatory EHR (11-75 Physicians) (Independent)
athenahealth athenaClinicals

82.0

Ambulatory EHR (Health System Owned)
Epic EpicCare Ambulatory EHR

88.0

Ambulatory EHR (Over 75 Physicians) (Independent)
Epic EpicCare Ambulatory EHR

90.5

Ambulatory Ophthalmology EHR
EyeMD EMR Healthcare Systems EyeMD EMR

86.4

Ambulatory RCM Services (EHR-Agnostic)
R1 Physician RCM Services

86.5

Ambulatory RCM Services (EHR-Associated)
CompuGroup Medical US ARIA RCM

86.1

Ambulatory Specialty EHR
Nextech EHR (Dermatology)

84.2

Ambulatory Surgery Center Solutions
HST Pathways HST eChart

85.8

Behavioral Health
NextGen Healthcare Behavioral Health Suite

79.8

Long-Term Care
PointClickCare

83.3

Patient Intake Management
Yosi Health Yosi

85.5

Financial / Revenue Cycle / HIM TOP

Business Decision Support
Strata Decision Technology StrataJazz Decision Support

88.6

Claims Management and Clearinghouse
Experian Health ClaimSource

89.3

Computer-Assisted Coding (CAC)
Dolbey Fusion CAC

91.9

Credentialing
ASM MD-Staff

90.6

Data and Analytics Platforms
Dimensional Insight Gateway Platform (Diver Platform)

91.5

Debt Collection Services
State Collection Service

90.7

Enterprise Resource Planning (ERP)
Workday HCM, Financial Management and Supply Chain (ERP)

87.2

Financial Planning and Analysis
Strata Decision Technology StrataJazz Financial Planning

85.5

Healthcare Artificial Intelligence: Data Science Solutions
ClosedLoop Healthcare’s Data Science Platform

95.9

Healthcare Safety, Risk and Compliance Management
Performance Health Partners Safety, Risk, and Compliance Solutions

95.3

Insurance Discovery
FinThrive Insurance Discover

93.1

Patient Access
Optum Patient Access (AccuReg)

91.8

Patient Financial Engagement
Waystar Patient Financial Experience

91.5

Patient Financing Services
ClearBalance HealthCare

94.3

Patient Flow
TeleTracking Capacity Management Suite

88.9

Patient Privacy Monitoring
Protenus Patient Privacy Monitoring

93.2

Real-Time Location Systems (RTLS)
Sonitor RTLS (Hardware Only)

81.1

Revenue Cycle: Chargemaster Management
Health Catalyst Vitalware VitalCDM

89.8

Revenue Cycle: Contract Management
Experian Health Contract Manager & Analysis

91.7

Scheduling: Nurse and Staff
QGenda Nurse & Staff Scheduling

92.3

Scheduling: Physician
PerfectServe Lightning Bolt Scheduling

91.0

Speech Recognition: Front-End EHR
Nuance Dragon Medical One

91.3

Time and Attendance
symplr Time and Attendance

81.4

Value Based Care TOP

Customer Relationship Management (CRM)
Innovaccer Customer Relationship Management

93.6

Digital Rounding
Huron Rounding

90.8

Interactive Patient Systems
pCare by Uniguest pCare

92.7

Patient Communications
RevSpring Talksoft Patient Engagement

89.6

Patient Education
Healthwise Patient Engagement Solution

88.6

Patient Experience Improvement
Feedtrail Healthcare XM

94.5

Patient Portals
Epic MyChart

90.1

Patient Self-Scheduling
Relatient Dash Schedule

84.3

Patient-Driven Care Management
Get Well GetWell Loop

90.6

Population Health Management
Azara Healthcare DRVS

92.5

Remote Patient Monitoring
Lightbeam Deviceless Remote Patient Monitoring

91.1

Social Determinants of Health Networks
findhelp (Aunt Bertha)

89.0

Video Conferencing Platforms
Doximity Dialer

91.7

Virtual Care Platforms (Non-EHR)
eVisit Virtual Care Platform as a Service

83.9

Security and Privacy TOP

Access Management
Duo Trusted Access (Mostly MFA)

89.6

Healthcare IoT Security
Claroty Medigate IoMT Solutions

95.4

Identity Management
SailPoint Identity Platform (Mostly Identity Governance)

81.8

Services and Consulting TOP

Eligibility Enrollment Services
Optum Eligibility and Enrollment Services (Change Healthcare)

90.5

End-to-End Revenue Cycle Outsourcing
Ensemble Health Partners

92.9

HIT Core Clinical Implementation Leadership
Evergreen Healthcare Partners

95.8

HIT Staffing
Prominence

97.9

Managed IT Services
Pivot Point Consulting, a Vaco Company

96.2

Technical Services
Pivot Point Consulting, a Vaco Company

96.3

Transcription Services
AQuity Solutions

90.0

Virtual Scribing Services
ScribeEMR Virtual Scribes

86.7

Imaging Systems and Equipment TOP

Cardiology
Merative Merge Cardio

82.8

Cardiology Hemodynamics
Merative Merge Hemo

91.5

Image Exchange
Nuance PowerShare

90.2

Oncology: Medical
Epic Beacon

87.2

Oncology: Radiation
Elekta MOSAIQ - Radiation Oncology

86.3

Speech Recognition: Front-End Imaging
3M MModal Fluency for Imaging

88.8

Universal Viewer (Imaging)
AGFA HealthCare Enterprise Imaging XERO Viewer

85.0

Vendor Neutral Archive (VNA)
Fujifilm Synapse VNA (TeraMedica)

86.7

Payer Solutions TOP

Care Management Solutions (Payer)
MHK (formerly MedHOK) CareProminence
ZeOmega Jiva

79.6

Claims and Administration Platforms (Payer)
HealthEdge HealthRules Payer

77.6

CMS Payer Interoperability
Edifecs XEngine Server For FHIR

92.2

Data Analytics Platforms (Payers)
Clarify Health Solutions Healthcare Analytics Platform

89.0

Payment Accuracy and Integrity Solutions (Payer)
Zelis Healthcare Payment Integrity Solutions (Mostly Pre-Pay)

92.2

Quality Measurement and Reporting (Payer)
Cotiviti Quality Intelligence

83.8

Risk Adjustment
Vatica Health Risk Adjustment and Quality of Care Solution

93.6

Other TOP

HIT Advisory Services
Evergreen Healthcare Partners

98.1

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

author - Elizabeth Pew
Writer
Elizabeth Pew
author - Jess Wallace-Simpson
Designer
Jess Wallace-Simpson
author - Andrew Wright
Project Manager
Andrew Wright
 Download Report Brief  Download Full Report

This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.