Enterprise Imaging for Radiology (Global) Commentary
Filtered view: (Europe)
Subject Expert
Monique Rasband
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
Product
To improve, AGFA HealthCare could integrate the system with AI.
Login or Create an Account to see details.
Relationship, Operations
After a period of not using Enterprise Imaging for Radiology, the vendor's assistance should be...
Login or Create an Account to see details.
Operations
Things are going quite well with AGFA HealthCare. There was an initial period a few years ago when...
Login or Create an Account to see details.
Product
To improve my experience, AGFA HealthCare could have more effective image linking and association....
Login or Create an Account to see details.
Loyalty, Product
Our radiologists would rather be on another solution. My radiologists think that this other PACS...
Login or Create an Account to see details.
Loyalty, Relationship
We have some new features with Enterprise Imaging for Radiology and several projects that we're...
Login or Create an Account to see details.
Relationship
For years, I've been trying to get AGFA HealthCare to be more proactive. They react well to the...
Login or Create an Account to see details.
Culture, Value
I think AGFA HealthCare could be more transparent about costs, investments, and why certain projects...
Login or Create an Account to see details.
Relationship
With AGFA HealthCare, I think they can improve a lot more in guiding us through developments and...
Login or Create an Account to see details.
Relationship, Product, Value
Things are going well with Enterprise Imaging for Radiology. We have very good performance, so...
Login or Create an Account to see details.
Product
Our radiologists are not always happy with Enterprise Imaging for Radiology, but that's also...
Login or Create an Account to see details.
Relationship, Product
Things are going very well with AGFA HealthCare. They are still driving forward with various...
Login or Create an Account to see details.
Operations, Value
AGFA HealthCare tends to be very fair with charges. We have had open and honest conversations with...
Login or Create an Account to see details.
Relationship
AGFA HealthCare’s support people are generally very good. They have a couple of very highly trained...
Login or Create an Account to see details.
Loyalty, Relationship, Product
AGFA HealthCare tries to innovate, but they are just slower than we need them to be. When we went...
Login or Create an Account to see details.
Loyalty, Product
I would say that the vendor is going in the right direction. AI is the right path, and we are there....
Login or Create an Account to see details.
Loyalty, Product
In my opinion, there is potential in AI, but it seems to me that AGFA HealthCare is quite...
Login or Create an Account to see details.
Relationship
Whenever AGFA HealthCare is called because of any kind of issue, the response times are quick and...
Login or Create an Account to see details.
Product
I would recommend Enterprise Imaging for Radiology because, within the context of a RIS and PACS,...
Login or Create an Account to see details.
Product
Enterprise Imaging is way ahead when it comes to ease of use. The functionality we have on the...
Login or Create an Account to see details.
Loyalty, Product
There's definitely more we can do with AGFA HealthCare because things are moving fast. I'm looking...
Login or Create an Account to see details.
Product, Value
Enterprise Imaging for Radiology is probably the best PACS of all the ones I've worked with....
Login or Create an Account to see details.
Loyalty, Product
Enterprise Imaging for Radiology is fine. We're still very happy with what we have. I think there...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare gets in touch with us regularly for support and supervision. I'm fairly happy with...
Login or Create an Account to see details.
Product
AGFA HealthCare is good, and their product is good. There are shortcomings to it. It falls short in...
Login or Create an Account to see details.
Loyalty
If we're going to migrate from one PACS to another, we're realistically looking at a two- to...
Login or Create an Account to see details.
Relationship
I have experience working with AGFA HealthCare, so when I'm on a call, I sometimes have to give them...
Login or Create an Account to see details.
Operations
We don't get any training from AGFA HealthCare. As a result, we're actually paying for some...
Login or Create an Account to see details.
Relationship, Value
I suppose AGFA HealthCare is always open to future enhancements, but actually getting them done can...
Login or Create an Account to see details.
Loyalty, Product
We've migrated from an on-premises solution to AWS, so we'd like to see more cloud-native...
Login or Create an Account to see details.
Relationship, Product
Right now, I have no idea what AGFA HealthCare’s vision is or what their road map looks like. That...
Login or Create an Account to see details.
Product
AGFA HealthCare doesn’t seem to be investing much in the RIS. For example, the scheduler came out...
Login or Create an Account to see details.
Product
For parts of the business, Enterprise Imaging for Radiology meets our needs. For other parts, it...
Login or Create an Account to see details.
Product, Value
To feel like I'm getting more value out of the system, I'd need to see improvements in areas like...
Login or Create an Account to see details.
Loyalty, Relationship, Product
AGFA HealthCare is good, but obviously, we want to grow as a business, and we have to make sure they...
Login or Create an Account to see details.
Relationship
Things changed a lot shortly before we changed to Enterprise Imaging for Radiology. We have a...
Login or Create an Account to see details.
Value
We are with AGFA HealthCare, and we have always felt strongly that we have a superior product. We...
Login or Create an Account to see details.
Product
It's easier with Enterprise Imaging for Radiology to quickly access the report of the current study...
Login or Create an Account to see details.
Product
We've upgraded to Enterprise Imaging for Radiology, and it is so user friendly. I can work the...
Login or Create an Account to see details.
Loyalty, Product
The challenge is that there are so many things pushing development, like AI solutions. We have to...
Login or Create an Account to see details.
Value
Enterprise Imaging for Radiology is expensive, and that is difficult. But we are dependent on the system....
Login or Create an Account to see details.
Product
What I hear from our users is that they are actually very pleased with using AGFA HealthCare's PACS....
Login or Create an Account to see details.
Operations
AGFA HealthCare’s training has improved. They have made a whole lot more available online. They have...
Login or Create an Account to see details.
Relationship
We don't have so many issues with Enterprise Imaging for Radiology. But it's very clear to me that...
Login or Create an Account to see details.
Product
It is important that AGFA HealthCare uses the standards of our region. They need to make sure they...
Login or Create an Account to see details.
Relationship
With AGFA HealthCare, it would help to have internal cooperation within the organization. That is...
Login or Create an Account to see details.
Relationship
The supplier's biggest strengths are their availability, responsive support, and innovative vision.
Login or Create an Account to see details.
Product
The biggest opportunity for product improvement is the AI software integration.
Login or Create an Account to see details.
Product
What I like most about the product is its versatility and comprehensive functionality.
Login or Create an Account to see details.
Relationship, Product
The supplier could improve my experience as a customer by providing a RECIST solution and...
Login or Create an Account to see details.
Culture, Relationship
There are people we can contact at AGFA HealthCare. They had processes when there were problems with...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology has a very nice interface to work with. It is adaptable and...
Login or Create an Account to see details.
Product
What I think would be useful for AGFA HealthCare to potentially do with Enterprise Imaging for...
Login or Create an Account to see details.
Relationship, Operations
It would be nice to have AGFA HealthCare people around to help us out even more frequently, but...
Login or Create an Account to see details.
Product
What works well specifically with Enterprise Imaging for Radiology is that for multidisciplinary...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is an easy-to-use PACS. The AGFA HealthCare team goes through...
Login or Create an Account to see details.
Loyalty, Value
I am a fan of Enterprise Imaging for Radiology, but maybe not as a long-term solution because it is...
Login or Create an Account to see details.
Operations, Value
I don't know of any training program that AGFA HealthCare provides. They provide projects and...
Login or Create an Account to see details.
Loyalty, Product
We would like to be cloud native with Enterprise Imaging for Radiology. We have migrated to the...
Login or Create an Account to see details.
Product
I would have liked to see AGFA HealthCare bring forward additional AI solutions into the PACS,...
Login or Create an Account to see details.
Product
Some of the AGFA HealthCare products are not up to industry best practices. We have had to buy a...
Login or Create an Account to see details.
Loyalty, Relationship
We have been with AGFA HealthCare for a long time, and I see them as a good partner. We have been...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's biggest strength is that they have knowledgeable staff members.
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology's uptime is high. This is important for a hospital that is largely...
Login or Create an Account to see details.
Product
Ophthalmology is the biggest opportunity for improvement in the solution. AGFA HealthCare could have...
Login or Create an Account to see details.
Relationship, Operations
We've had a very good relationship with AGFA HealthCare and the product. My clinical colleagues are...
Login or Create an Account to see details.
Culture, Relationship
AGFA HealthCare is certainly one of the better partners we deal with. Enterprise Imaging for...
Login or Create an Account to see details.
Operations
AGFA HealthCare could give faster feedback concerning the implementation of new applications. Often,...
Login or Create an Account to see details.
Product
The biggest area for product improvement is the integration of AI that helps augment throughput.
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's biggest strengths are their know-how and the fact that they have a good product. I...
Login or Create an Account to see details.
Relationship
I find AGFA HealthCare's support to be really good. I generally go through the portal, and we also...
Login or Create an Account to see details.
Operations
The AGFA HealthCare portal and learning materials are actually quite useful. I use the portal and...
Login or Create an Account to see details.
Product
Our AGFA HealthCare RIS is the main area we still need to put some work into, and that is the only...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
Over the past few years, if there was anything we needed, we could discuss it with the AGFA...
Login or Create an Account to see details.
Loyalty, Product
User-created hanging protocols within Enterprise Imaging for Radiology are something I need to brush...
Login or Create an Account to see details.
Product
The regulatory component gives us insight into how we can manipulate Enterprise Imaging for...
Login or Create an Account to see details.
Product
Because I have a lot of cross-sectional background, I find Enterprise Imaging for Radiology to be...
Login or Create an Account to see details.
Culture, Loyalty
Whether we stay with Enterprise Imaging for Radiology is subject to pricing and things like that,...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology does everything we need it to do.
Login or Create an Account to see details.
Relationship
We've had AGFA HealthCare's system for a long time. At the end of the day, whether we keep vendors...
Login or Create an Account to see details.
Relationship, Product
There are opportunities for improvement, particularly in communication from the PACS supplier....
Login or Create an Account to see details.
Product
Users would like to see a system that matches the capabilities of the third-party RIS solutions they...
Login or Create an Account to see details.
Product
AGFA HealthCare's system is valued for its reliability. It provides users with a dependable system...
Login or Create an Account to see details.
Product
Users generally find the system to be relatively simple to navigate, making it accessible and...
Login or Create an Account to see details.
Value
I’d rate getting our money's worth lower because the solution is bloody expensive. It’s pricey for...
Login or Create an Account to see details.
Relationship
We have never really had any problems with AGFA HealthCare's support. AGFA HealthCare is...
Login or Create an Account to see details.
Relationship, Product
We have got a bit of a tech problem at the moment with the solution. We need the vendor to upgrade...
Login or Create an Account to see details.
Product, Value
Like with everything, I always think the system could be cheaper, but in general, Enterprise Imaging...
Login or Create an Account to see details.
Operations, Product
Enterprise Imaging for Radiology is a product that works. We have had it implemented for many years...
Login or Create an Account to see details.
Loyalty, Product
This product evolves slowly because it is a medical product, so it cannot evolve at the same pace as...
Login or Create an Account to see details.
Relationship
The relationship with the vendor is fluid and satisfactory. I am very happy with them. In terms of...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare could have quicker development and responsiveness. They have no real AI strategy. It...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is a good product. I like the PACS pieces, like 3D linking.
Login or Create an Account to see details.
Relationship
AGFA HealthCare’s support people have been all over us in a good way. Since we signed our deal with...
Login or Create an Account to see details.
Loyalty, Value
We chose AGFA HealthCare because of functionality and price. We looked at some key things we needed...
Login or Create an Account to see details.
Operations, Product
In terms of areas of improvement, some videos can't be recognized, and there could be more...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's strengths are stability and their people. I like the efficiency of the product.
Login or Create an Account to see details.
Product
What I like most about the product is its usability and speed.
Login or Create an Account to see details.
Relationship, Operations
In order to improve the customer experience, the vendor could provide monthly service reports,...
Login or Create an Account to see details.
Relationship, Product
The vendor’s main strength is their closeness, although at times, that can also be a drawback when...
Login or Create an Account to see details.
Relationship
The main opportunities to improve the product are to talk with customers about their needs and avoid...
Login or Create an Account to see details.
Loyalty, Operations
We are getting a bit fed up with our slightly older product, but hopefully, the new upgrade we are...
Login or Create an Account to see details.
Relationship
AGFA HealthCare’s support team is pretty much on the ball. They work with the organization.
Login or Create an Account to see details.
Operations
When we went live and the training was happening, it was all during the COVID-19 pandemic, so it was...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare is not particularly innovative. They should focus a bit more on innovation. That is...
Login or Create an Account to see details.
Operations, Product
When we first changed to Enterprise Imaging for Radiology, things were a bit difficult because we...
Login or Create an Account to see details.
Relationship
AGFA HealthCare is very collaborative, and compared with other vendors that are also very large...
Login or Create an Account to see details.
Product
The biggest opportunities for product improvement are in stability, further development with AI, and...
Login or Create an Account to see details.
Relationship
To improve my experience as a customer, the vendor could give better service, create a more...
Login or Create an Account to see details.
Product, Value
The product is there but does not necessarily improve my day due to very limited evolution that is...
Login or Create an Account to see details.
Relationship
The vendor’s main strengths are their listening skills and their planning during the development phase....
Login or Create an Account to see details.
Product
What I like most about the product is that it is simple to use and versatile.
Login or Create an Account to see details.
Loyalty, Product
The main opportunity for product improvement includes incorporating built-in AI capabilities and...
Login or Create an Account to see details.
Product
I need to be able to see an image and a report on it, so from a clinician's point of view, the...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare doesn’t feel like a partner in our journey. We had a lot of challenges with them...
Login or Create an Account to see details.
Relationship
One change that would improve my experience as a customer would be greater proactivity from the vendor....
Login or Create an Account to see details.
Relationship
The vendor’s greatest strengths are their service and reliability.
Login or Create an Account to see details.
Operations, Product
What I like most about the product is its ease of use.
Login or Create an Account to see details.
Product
The greatest opportunity for product improvement is integration with AI and making more integrations...
Login or Create an Account to see details.
Product
I have been using Enterprise Imaging for Radiology for a long time, and it is very reliable. The...
Login or Create an Account to see details.
Culture, Value
As far as I know, AGFA HealthCare does not charge for everything. We have a good contract as well.
Login or Create an Account to see details.
Relationship
AGFA HealthCare's team is very approachable. If I ask them something, they respond very promptly....
Login or Create an Account to see details.
Loyalty, Relationship
Our long-term plan is to keep AGFA HealthCare. I would 100% choose AGFA again. AGFA HealthCare gets...
Login or Create an Account to see details.
Relationship, Product
We have been working with AGFA HealthCare for years, and our experience has fluctuated. Sometimes we...
Login or Create an Account to see details.
Relationship
No vendor keeps all promises. AGFA Healthcare does what they can, but they are also dependent on...
Login or Create an Account to see details.
Loyalty, Value
There is no real reason for me to change vendors at this time. If we look at other PACS vendors,...
Login or Create an Account to see details.
Operations, Product
The upgrades are good. But they are not the main problem. We had some problems in the past where...
Login or Create an Account to see details.
Operations
We have had some training in the past, of course. We also have an ongoing training system or...
Login or Create an Account to see details.
Product
We have no problems with integration with other systems. Our PACS has a direct link with our EMR....
Login or Create an Account to see details.
Product, Value
If I had been asked a few years ago about the product’s quality, I would have given the system a low...
Login or Create an Account to see details.
Product
There are always some things that are not embedded, but that is normal. If we have advanced things,...
Login or Create an Account to see details.
Loyalty, Operations, Product
The most important thing the vendor did was the installation of RUBEE AI. It made it possible for me...
Login or Create an Account to see details.
Relationship
The most important thing AGFA HealthCare can do to better serve us going forward would be to try to...
Login or Create an Account to see details.
Relationship
Sometimes the vendor’s support is very good. Sometimes it is not good. Most of the time, I get a...
Login or Create an Account to see details.
Relationship
The vendor is leading communication, and they are doing very well. I see certain announcements pass...
Login or Create an Account to see details.
Culture, Relationship, Operations
We are a very small facility, and AGFA HealthCare does big conferences for their new features and...
Login or Create an Account to see details.
Relationship
My favorite thing about Enterprise Imaging for Radiology is the functionality of the integrated...
Login or Create an Account to see details.
Relationship
AGFA HealthCare is easily approachable.
Login or Create an Account to see details.
Product
The product is easy to use. It is broadly applicable in a hospital, and it serves multiple functionalities....
Login or Create an Account to see details.
Product
We would like more export options that we can send to other hospitals. At the moment, there are...
Login or Create an Account to see details.
Product
The product was designed by engineers without enough input from users such as practicing physicians....
Login or Create an Account to see details.
Relationship
The main strength of the vendor is the high reliability of the product, with very few breakdowns....
Login or Create an Account to see details.
Loyalty, Product
We do not have any problem with Enterprise Imaging for Radiology. The radiologists use it daily, and...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor always makes promises that problems will be solved, so we are always disappointed when...
Login or Create an Account to see details.
Product
Integration is less important with Enterprise Imaging for Radiology because we have the DICOM...
Login or Create an Account to see details.
Loyalty, Value
We stopped using AGFA HealthCare’s AI modules because we aren't getting the value for the money we...
Login or Create an Account to see details.
Culture, Value
We have a service contract, and everything is part of the service. We have to pay for additional...
Login or Create an Account to see details.
Product
The greatest opportunities for product improvement are enhancing speech recognition capabilities and...
Login or Create an Account to see details.
Relationship
To improve the customer experience, the supplier could hold user meetings in our region and provide...
Login or Create an Account to see details.
Culture, Value
Everything from AGFA HealthCare is really expensive. We have to pay for each link and test we ask for....
Login or Create an Account to see details.
Relationship, Product
The most important thing for us is that Enterprise Imaging for Radiology is a very stable system....
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare could improve the product through easier implementation of AI. I would also like...
Login or Create an Account to see details.
Product
I would like to see improvements to our ability to anonymise studies that can't be anonymised on the...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's support is quick to help or at least write to say that they are reviewing or...
Login or Create an Account to see details.
Culture, Operations, Product
What AGFA HealthCare sells is what we get. The product is very simple to use, and its integration...
Login or Create an Account to see details.
Product
The biggest benefit of going to Enterprise Imaging for Radiology is that technically, we have...
Login or Create an Account to see details.
Loyalty, Value
We would for sure go with Enterprise Imaging for Radiology again. The ease of the vendor...
Login or Create an Account to see details.
Culture, Value
Most of AGFA HealthCare’s charges are within the contract. I asked for an integration cost from them...
Login or Create an Account to see details.
Relationship
Sometimes development pieces take some time, but AGFA HealthCare keeps track of development...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is almost like a single stop. We don't need to go searching for...
Login or Create an Account to see details.
Relationship
I have no complaints about AGFA HealthCare’s support team. We have regular meetings with them. We...
Login or Create an Account to see details.
Operations
We can do an intensive PACS administrator training from AGFA HealthCare. If the radiologists want to...
Login or Create an Account to see details.
Operations
Clinically, we had a seamless transition to Enterprise Imaging for Radiology. With any new system,...
Login or Create an Account to see details.
Product
Sometimes the upgrades we do break certain elements that the vendor has to try and fix. This comes...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare’s implementation services are very good because they get a project team specifically...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare needs more project managers. We had a project manager who we had sole use of, and...
Login or Create an Account to see details.
Loyalty, Relationship, Operations
The vendor is very proactive. They are trying to do some AI things and help us implement AI...
Login or Create an Account to see details.
Value
Enterprise Imaging for Radiology is not the cheapest solution out there, and that is sometimes why...
Login or Create an Account to see details.
Operations
I have never had too much trouble training a person to get up and running and reporting on...
Login or Create an Account to see details.
Loyalty
Something that would be very useful would be to integrate the RIS into the PACS. I think AGFA...
Login or Create an Account to see details.
Loyalty, Product
I would like to see AGFA HealthCare bring the product into more of a web-based feature set so that...
Login or Create an Account to see details.
Loyalty, Relationship
We have a close-knit, long-term relationship with AGFA HealthCare, and we appreciate our...
Login or Create an Account to see details.
Product
We had some minor troubles years ago, but Enterprise Imaging for Radiology has evolved and is more...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare tries to provide a solid and well-working product, and it is definitely competitive...
Login or Create an Account to see details.
Culture, Value
What I like about AGFA HealthCare is that we can implement AI from external parties into the system,...
Login or Create an Account to see details.
Value
AGFA HealthCare charges for the implementation of minor things, but it is always like that with...
Login or Create an Account to see details.
Relationship
AGFA HealthCare’s support people are quite good. If we have a problem, they try to fix it. We have a...
Login or Create an Account to see details.
Product
AGFA HealthCare has been working on a workflow organizer so that we can easily send dedicated exams...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout