Enterprise Imaging for Radiology (Global) Commentary
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User Commentary
AGFA HealthCare's system is more cost efficient than most other solutions. In terms of my money's...
AGFA HealthCare's solution has to be easy to work with for both radiologists and our staff. There...
We've had major problems with the support from the AGFA HealthCare team. They are much better now,...
AGFA HealthCare has good innovations. They showed us a vision for the orchestration solution, and we...
AGFA HealthCare works very well. They have many good solutions when it comes to evaluating their...
We're satisfied with AGFA HealthCare’s training in the sense that we don't have many training needs...
We have a regular meeting with AGFA HealthCare to go over support tickets, so that is very nice. I...
AGFA HealthCare's innovation and development have improved over the last year. I think they have a...
I understand AGFA HealthCare’s approach to AI. I think they're being a bit cautious and watching...
All in all, I'm quite positive about AGFA HealthCare. We switched to Enterprise Imaging for...
Our radiologists probably don't see a big difference working with Enterprise Imaging for Radiology...
We work with someone from AGFA HealthCare who is great. They have really good conversations with us...
AGFA HealthCare's support team needs to be more proactive. They should be aware of our issues...
The vendor is learning how to support an organization like ours. They've traditionally only served...
Initially, things were working very well for us with Enterprise Imaging for Radiology. However, as...
I don't feel like AGFA HealthCare is particularly innovative. We are still dealing with issues long...
Over the next year, AGFA HealthCare should focus on moving to the web version in a reproducible,...
I would like AGFA HealthCare to present us with new artificial intelligence solutions that could be...
We have had AGFA HealthCare's product for years. It has not always been an improvement, but today,...
In terms of support, we always have the AGFA Healthcare person present on-site, so that works very...
To improve, AGFA HealthCare could integrate the system with AI.
After a period of not using Enterprise Imaging for Radiology, the vendor's assistance should be...
Things are going quite well with AGFA HealthCare. There was an initial period a few years ago when...
To improve my experience, AGFA HealthCare could have more effective image linking and association....
Our radiologists would rather be on another solution. My radiologists think that this other PACS...
We have some new features with Enterprise Imaging for Radiology and several projects that we're...
For years, I've been trying to get AGFA HealthCare to be more proactive. They react well to the...
I think AGFA HealthCare could be more transparent about costs, investments, and why certain projects...
With AGFA HealthCare, I think they can improve a lot more in guiding us through developments and...
Things are going well with Enterprise Imaging for Radiology. We have very good performance, so...
Our radiologists are not always happy with Enterprise Imaging for Radiology, but that's also...
Things are going very well with AGFA HealthCare. They are still driving forward with various...
AGFA HealthCare tends to be very fair with charges. We have had open and honest conversations with...
AGFA HealthCare’s support people are generally very good. They have a couple of very highly trained...
AGFA HealthCare tries to innovate, but they are just slower than we need them to be. When we went...
I would say that the vendor is going in the right direction. AI is the right path, and we are there....
In my opinion, there is potential in AI, but it seems to me that AGFA HealthCare is quite...
Whenever AGFA HealthCare is called because of any kind of issue, the response times are quick and...
I would recommend Enterprise Imaging for Radiology because, within the context of a RIS and PACS,...
Enterprise Imaging is way ahead when it comes to ease of use. The functionality we have on the...
There's definitely more we can do with AGFA HealthCare because things are moving fast. I'm looking...
Enterprise Imaging for Radiology is probably the best PACS of all the ones I've worked with....
Enterprise Imaging for Radiology is fine. We're still very happy with what we have. I think there...
AGFA HealthCare gets in touch with us regularly for support and supervision. I'm fairly happy with...
AGFA HealthCare is good, and their product is good. There are shortcomings to it. It falls short in...
If we're going to migrate from one PACS to another, we're realistically looking at a two- to...
I have experience working with AGFA HealthCare, so when I'm on a call, I sometimes have to give them...
We don't get any training from AGFA HealthCare. As a result, we're actually paying for some...
I suppose AGFA HealthCare is always open to future enhancements, but actually getting them done can...
We've migrated from an on-premises solution to AWS, so we'd like to see more cloud-native...
Right now, I have no idea what AGFA HealthCare’s vision is or what their road map looks like. That...
AGFA HealthCare doesn’t seem to be investing much in the RIS. For example, the scheduler came out...
For parts of the business, Enterprise Imaging for Radiology meets our needs. For other parts, it...
To feel like I'm getting more value out of the system, I'd need to see improvements in areas like...
AGFA HealthCare is good, but obviously, we want to grow as a business, and we have to make sure they...
Things changed a lot shortly before we changed to Enterprise Imaging for Radiology. We have a...
We are with AGFA HealthCare, and we have always felt strongly that we have a superior product. We...
It's easier with Enterprise Imaging for Radiology to quickly access the report of the current study...
We've upgraded to Enterprise Imaging for Radiology, and it is so user friendly. I can work the...
The challenge is that there are so many things pushing development, like AI solutions. We have to...
Enterprise Imaging for Radiology is expensive, and that is difficult. But we are dependent on the system....
What I hear from our users is that they are actually very pleased with using AGFA HealthCare's PACS....
AGFA HealthCare’s training has improved. They have made a whole lot more available online. They have...
We don't have so many issues with Enterprise Imaging for Radiology. But it's very clear to me that...
It is important that AGFA HealthCare uses the standards of our region. They need to make sure they...
With AGFA HealthCare, it would help to have internal cooperation within the organization. That is...
The supplier's biggest strengths are their availability, responsive support, and innovative vision.
The biggest opportunity for product improvement is the AI software integration.
What I like most about the product is its versatility and comprehensive functionality.
The supplier could improve my experience as a customer by providing a RECIST solution and...
There are people we can contact at AGFA HealthCare. They had processes when there were problems with...
Enterprise Imaging for Radiology has a very nice interface to work with. It is adaptable and...
What I think would be useful for AGFA HealthCare to potentially do with Enterprise Imaging for...
It would be nice to have AGFA HealthCare people around to help us out even more frequently, but...
What works well specifically with Enterprise Imaging for Radiology is that for multidisciplinary...
Enterprise Imaging for Radiology is an easy-to-use PACS. The AGFA HealthCare team goes through...
I am a fan of Enterprise Imaging for Radiology, but maybe not as a long-term solution because it is...
I don't know of any training program that AGFA HealthCare provides. They provide projects and...
We would like to be cloud native with Enterprise Imaging for Radiology. We have migrated to the...
I would have liked to see AGFA HealthCare bring forward additional AI solutions into the PACS,...
Some of the AGFA HealthCare products are not up to industry best practices. We have had to buy a...
We have been with AGFA HealthCare for a long time, and I see them as a good partner. We have been...
AGFA HealthCare's biggest strength is that they have knowledgeable staff members.
Enterprise Imaging for Radiology's uptime is high. This is important for a hospital that is largely...
Ophthalmology is the biggest opportunity for improvement in the solution. AGFA HealthCare could have...
We've had a very good relationship with AGFA HealthCare and the product. My clinical colleagues are...
AGFA HealthCare is certainly one of the better partners we deal with. Enterprise Imaging for...
AGFA HealthCare could give faster feedback concerning the implementation of new applications. Often,...
The biggest area for product improvement is the integration of AI that helps augment throughput.
AGFA HealthCare's biggest strengths are their know-how and the fact that they have a good product. I...
I find AGFA HealthCare's support to be really good. I generally go through the portal, and we also...
The AGFA HealthCare portal and learning materials are actually quite useful. I use the portal and...
Our AGFA HealthCare RIS is the main area we still need to put some work into, and that is the only...
Over the past few years, if there was anything we needed, we could discuss it with the AGFA...
User-created hanging protocols within Enterprise Imaging for Radiology are something I need to brush...
The regulatory component gives us insight into how we can manipulate Enterprise Imaging for...
Because I have a lot of cross-sectional background, I find Enterprise Imaging for Radiology to be...
Whether we stay with Enterprise Imaging for Radiology is subject to pricing and things like that,...
Enterprise Imaging for Radiology does everything we need it to do.
We've had AGFA HealthCare's system for a long time. At the end of the day, whether we keep vendors...
There are opportunities for improvement, particularly in communication from the PACS supplier....
Users would like to see a system that matches the capabilities of the third-party RIS solutions they...
AGFA HealthCare's system is valued for its reliability. It provides users with a dependable system...
Users generally find the system to be relatively simple to navigate, making it accessible and...
I’d rate getting our money's worth lower because the solution is bloody expensive. It’s pricey for...
We have never really had any problems with AGFA HealthCare's support. AGFA HealthCare is...
We have got a bit of a tech problem at the moment with the solution. We need the vendor to upgrade...
Like with everything, I always think the system could be cheaper, but in general, Enterprise Imaging...
Enterprise Imaging for Radiology is a product that works. We have had it implemented for many years...
This product evolves slowly because it is a medical product, so it cannot evolve at the same pace as...
The relationship with the vendor is fluid and satisfactory. I am very happy with them. In terms of...
AGFA HealthCare could have quicker development and responsiveness. They have no real AI strategy. It...
Enterprise Imaging for Radiology is a good product. I like the PACS pieces, like 3D linking.
AGFA HealthCare’s support people have been all over us in a good way. Since we signed our deal with...
We chose AGFA HealthCare because of functionality and price. We looked at some key things we needed...
In terms of areas of improvement, some videos can't be recognized, and there could be more...
AGFA HealthCare's strengths are stability and their people. I like the efficiency of the product.
What I like most about the product is its usability and speed.
In order to improve the customer experience, the vendor could provide monthly service reports,...
The vendor’s main strength is their closeness, although at times, that can also be a drawback when...
The main opportunities to improve the product are to talk with customers about their needs and avoid...
We are getting a bit fed up with our slightly older product, but hopefully, the new upgrade we are...
AGFA HealthCare’s support team is pretty much on the ball. They work with the organization.
When we went live and the training was happening, it was all during the COVID-19 pandemic, so it was...
AGFA HealthCare is not particularly innovative. They should focus a bit more on innovation. That is...
When we first changed to Enterprise Imaging for Radiology, things were a bit difficult because we...
AGFA HealthCare is very collaborative, and compared with other vendors that are also very large...
The biggest opportunities for product improvement are in stability, further development with AI, and...
To improve my experience as a customer, the vendor could give better service, create a more...
The product is there but does not necessarily improve my day due to very limited evolution that is...
The vendor’s main strengths are their listening skills and their planning during the development phase....
What I like most about the product is that it is simple to use and versatile.
The main opportunity for product improvement includes incorporating built-in AI capabilities and...
I need to be able to see an image and a report on it, so from a clinician's point of view, the...
AGFA HealthCare doesn’t feel like a partner in our journey. We had a lot of challenges with them...
One change that would improve my experience as a customer would be greater proactivity from the vendor....
The vendor’s greatest strengths are their service and reliability.
What I like most about the product is its ease of use.
The greatest opportunity for product improvement is integration with AI and making more integrations...
I have been using Enterprise Imaging for Radiology for a long time, and it is very reliable. The...
As far as I know, AGFA HealthCare does not charge for everything. We have a good contract as well.
AGFA HealthCare's team is very approachable. If I ask them something, they respond very promptly....
Our long-term plan is to keep AGFA HealthCare. I would 100% choose AGFA again. AGFA HealthCare gets...
We have been working with AGFA HealthCare for years, and our experience has fluctuated. Sometimes we...
No vendor keeps all promises. AGFA Healthcare does what they can, but they are also dependent on...
There is no real reason for me to change vendors at this time. If we look at other PACS vendors,...
The upgrades are good. But they are not the main problem. We had some problems in the past where...
We have had some training in the past, of course. We also have an ongoing training system or...
We have no problems with integration with other systems. Our PACS has a direct link with our EMR....
If I had been asked a few years ago about the product’s quality, I would have given the system a low...
There are always some things that are not embedded, but that is normal. If we have advanced things,...
The most important thing the vendor did was the installation of RUBEE AI. It made it possible for me...
The most important thing AGFA HealthCare can do to better serve us going forward would be to try to...
Sometimes the vendor’s support is very good. Sometimes it is not good. Most of the time, I get a...
The vendor is leading communication, and they are doing very well. I see certain announcements pass...
We are a very small facility, and AGFA HealthCare does big conferences for their new features and...
My favorite thing about Enterprise Imaging for Radiology is the functionality of the integrated...
AGFA HealthCare is easily approachable.
The product is easy to use. It is broadly applicable in a hospital, and it serves multiple functionalities....
We would like more export options that we can send to other hospitals. At the moment, there are...
The product was designed by engineers without enough input from users such as practicing physicians....
The main strength of the vendor is the high reliability of the product, with very few breakdowns....
We do not have any problem with Enterprise Imaging for Radiology. The radiologists use it daily, and...
The vendor always makes promises that problems will be solved, so we are always disappointed when...
Integration is less important with Enterprise Imaging for Radiology because we have the DICOM...
We stopped using AGFA HealthCare’s AI modules because we aren't getting the value for the money we...
We have a service contract, and everything is part of the service. We have to pay for additional...
The greatest opportunities for product improvement are enhancing speech recognition capabilities and...
To improve the customer experience, the supplier could hold user meetings in our region and provide...
Everything from AGFA HealthCare is really expensive. We have to pay for each link and test we ask for....
The most important thing for us is that Enterprise Imaging for Radiology is a very stable system....
AGFA HealthCare could improve the product through easier implementation of AI. I would also like...
I would like to see improvements to our ability to anonymise studies that can't be anonymised on the...
AGFA HealthCare's support is quick to help or at least write to say that they are reviewing or...
What AGFA HealthCare sells is what we get. The product is very simple to use, and its integration...
The biggest benefit of going to Enterprise Imaging for Radiology is that technically, we have...
We would for sure go with Enterprise Imaging for Radiology again. The ease of the vendor...
Most of AGFA HealthCare’s charges are within the contract. I asked for an integration cost from them...
Sometimes development pieces take some time, but AGFA HealthCare keeps track of development...
Enterprise Imaging for Radiology is almost like a single stop. We don't need to go searching for...
I have no complaints about AGFA HealthCare’s support team. We have regular meetings with them. We...
We can do an intensive PACS administrator training from AGFA HealthCare. If the radiologists want to...
Clinically, we had a seamless transition to Enterprise Imaging for Radiology. With any new system,...
Sometimes the upgrades we do break certain elements that the vendor has to try and fix. This comes...
AGFA HealthCare’s implementation services are very good because they get a project team specifically...
AGFA HealthCare needs more project managers. We had a project manager who we had sole use of, and...
The vendor is very proactive. They are trying to do some AI things and help us implement AI...
Enterprise Imaging for Radiology is not the cheapest solution out there, and that is sometimes why...
I have never had too much trouble training a person to get up and running and reporting on...
Something that would be very useful would be to integrate the RIS into the PACS. I think AGFA...
I would like to see AGFA HealthCare bring the product into more of a web-based feature set so that...
We have a close-knit, long-term relationship with AGFA HealthCare, and we appreciate our...
Commentary Summary
Comment Type Breakout