Enterprise Imaging for Radiology (Global) Commentary

Filtered view: (Latin America)

Our organization decided to change our PACS. That decision was made by management and was not...

AGFA's engineering team could be stronger, especially by releasing products within a normal time...

Adapting the product to our preferences is very difficult. We want the product to match how we work....

Any development, improvement, or change with AGFA comes with an extremely high cost in our region....

We're going through a very severe crisis. One advantage of our institution is that we already faced...

Enterprise Imaging for Radiology is a great solution. AGFA HealthCare has excellent development...

AGFA HealthCare's biggest opportunity to improve the product is service and support. They could...

AGFA HealthCare's biggest strength is how complete the tool is. Enterprise Imaging for Radiology is...

We want to implement an AI algorithm to review the accuracy of reports. That isn't something that...

AGFA HealthCare has been very good. We're using Enterprise Imaging for Radiology now. We considered...

AGFA is a good partner because when we have new requirements, AGFA is available to help find...

Whenever needed, all of AGFA HealthCare’s representatives respond immediately. Their solutions are...

We’ve never had issues where Enterprise Imaging for Radiology has been down for long. Problems are...

What I like most about the product is its stability.

The vendor's greatest opportunities are to improve the processes for informing customers about...

The vendor could improve the customer experience by having more integrators, since most issues...

The vendor's greatest strength is technical support.

The greatest opportunities to improve the product are around data analysis and making certain fields...

The vendor could improve the customer experience by offering the option to upload or receive images...

What I like most about the product is that it is intuitive and stable. I also like that the vendor...

The vendor's greatest strength is flexibility in adapting integration and workflows to align with...

The greatest opportunities to improve the product are around report creation for other modalities...

The vendor could improve the customer experience by not requesting evidence when a rapid...

What I like most about the product is the easy access to information. I also like the...

The vendor's greatest strengths are technical support and their stable system.

AGFA HealthCare needs to apply improvements and add more tools in new versions. They could also...

AGFA HealthCare's strength is that they have a stable platform and integrated functionalities. I...

AGFA HealthCare could improve the reporting system and the image portal in Enterprise Imaging for Radiology....

AGFA HealthCare's strength is that they get involved with us. I like the report generation in the product....

The radiology department is particularly pleased with the flexibility to customize the product to...

This year, we updated to Enterprise Imaging for Radiology, so now our operation is very stable. We...

We want to focus on cardiology. It is something that the current software we have does handle, but...

There is sometimes a local team here to support us, but most of the support team members are in...

Being a somewhat smaller organization, we have found it a bit easier to integrate with AGFA HealthCare....

The AGFA HealthCare support team responds very quickly. When there is a system outage, the team...

AGFA HealthCare hasn’t charged us for everything. I haven't noticed any aggressive policies from the...

In general, we are fine with Enterprise Imaging for Radiology. There aren’t big problems. It is a...

With AGFA HealthCare, we are questioning the value of what we received in relation to what is paid...

AGFA HealthCare has much more experience than another of our vendors. Enterprise Imaging for...

Our training was great. I don’t have any complaints. AGFA HealthCare has training plans. That is...

Ultimately, there are always things that we have to see happen in a product. I think marketing does...

AGFA HealthCare does very little in terms of proactive services. I sometimes feel isolated. The...

AGFA HealthCare has undergone a great evolution; we have spent much time with them, so I have seen...

We have had several implementations and interfaces with AGFA HealthCare, and we have worked with...

We have taken certain actions, like having regular training sessions with AGFA HealthCare's support...

For me, quality support means not having to get to the corrective stage by doing things...

When it comes to support with AGFA HealthCare, we always call the call center. That way, we get...