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Enterprise Imaging for Radiology (Global) Commentary
Filtered view: (Middle East/Africa)

Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
KLAS Global VP of Imaging & Oncology - Monique Rasband
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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CIO

Relationship

Our relationship with AGFA HealthCare is okay. They need to have a strong middleman.

Unrated
Jan 2026

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CIO

Loyalty

We are replacing AGFA HealthCare's system, but that doesn't mean that it is actually bad. We are...

Unrated
Jan 2026

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Analyst/Coordinator

Relationship

We do have a local AGFA agent, but under our current agreement, we can also contact AGFA directly. I...

Unrated
Jan 2026

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Analyst/Coordinator

Culture, Relationship

A while ago, we suggested a few enhancements to Enterprise Imaging for Radiology, and AGFA confirmed...

Unrated
Jan 2026

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Analyst/Coordinator

Relationship, Product

Other systems are more user-friendly. In other systems, admins could handle most tasks without...

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Jan 2026

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Analyst/Coordinator

Operations, Product

Things are excellent. We have been with AGFA HealthCare for a very long time. We continue to renew...

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Jan 2026

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Analyst/Coordinator

Relationship, Operations

Even when we have had questions or have requested refresher training sessions, AGFA HealthCare has...

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Jan 2026

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Director

Loyalty, Product, Value

The system response time is great. That was a significant issue before with our other PACS. Trying...

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Dec 2025

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Director

Operations

We migrated onto AGFA HealthCare's PACS, and the migration went very well. It was a very good...

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Dec 2025

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Manager

Product, Value

We have been running Enterprise Imaging for Radiology for quite a while now, and for what we paid...

Unrated
Aug 2025

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Manager

Loyalty, Product, Value

We recommend AGFA HealthCare frequently. I have worked with a lot of different PACS products over...

Unrated
Aug 2025

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Manager

Culture, Relationship

AGFA HealthCare is good at providing proactive service. They have software that we use to...

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Aug 2025

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Manager

Value

In the general sense, AGFA HealthCare does not avoid charging for every little thing. If we have our...

Unrated
Aug 2025

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Manager

Culture, Relationship

We have a good tech support team from AGFA HealthCare. I know the people pretty well. I think the...

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Aug 2025

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Manager

Culture, Relationship

AGFA HealthCare’s support team is a mixed bag because some of the local people on the team know the...

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Aug 2025

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Manager

Loyalty, Operations, Product

Like most other companies, AGFA HealthCare needs to increase their implementations and their R&D...

Unrated
Jun 2025

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Manager

Relationship, Operations

AGFA HealthCare is very good when it comes to training. They have a good portal that they released a...

Unrated
Jun 2025

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Manager

Operations, Product

The vendor's Enterprise Imaging platform has many applications. Enterprise Imaging XERO Viewer is...

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Jun 2025

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Manager

Culture, Relationship

AGFA HealthCare is stable compared to other vendors. I know how complex it is to handle big...

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Jun 2025

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Manager

Culture

Our targets and expectations are always high. We are a demanding organization. It is hard for...

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Jun 2025

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Manager

Relationship, Product

Enterprise Imaging for Radiology can sometimes be challenging, but it finally works. AGFA HealthCare...

Unrated
Jun 2025

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Director

Loyalty, Value

We are happy with AGFA HealthCare, but when it comes to cost efficiency, we are looking at trying to...

Unrated
May 2025

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Director

Relationship, Product, Value

We have had no AI with AGFA HealthCare so far, and if someone doesn’t have AI in imaging, they are...

Unrated
May 2025

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CIO

Relationship

There is no need to ask for modifications from AGFA HealthCare because they know exactly what our...

Unrated
May 2025

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CIO

Relationship

The most important things that keep us with AGFA HealthCare are the quality of the product, the...

Unrated
May 2025

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Manager

Relationship, Operations, Product

AGFA HealthCare's opportunity to improve the product and make it more user-friendly is to provide a...

Unrated
May 2025

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Manager

Relationship

AGFA HealthCare's strength is their proactive support. I like the ease of use and the minimal...

Unrated
May 2025

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Director

Operations, Product

AGFA HealthCare could improve their reporting tools, the reporting area, and the teaching files.

Unrated
May 2025

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Director

Relationship, Product

AGFA HealthCare's strengths are that they have the best imaging area and fast image reactions.

Unrated
May 2025

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Manager

Relationship

I met with AGFA HealthCare's people a few years ago to explain what they fall short on. I did get...

Unrated
May 2025

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Manager

Loyalty

We are upgrading Enterprise Imaging for Radiology because our hardware also needs to be updated. Our...

Unrated
May 2025

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Manager

Value

Nothing comes for free. There are people sitting behind the scenes who do things. I do feel that the...

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May 2025

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Manager

Product

I would buy Enterprise Imaging for Radiology again, especially since I am aware of what is in the...

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May 2025

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Manager

Culture, Relationship

AGFA HealthCare really tests their products very well before they release them, unlike other...

Unrated
May 2025

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Analyst/Coordinator

Product

Enterprise Imaging for Radiology's strength is that the features that we need the most are already...

Unrated
Apr 2025

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Analyst/Coordinator

Product

To improve the product, AGFA HealthCare could simplify the setup feature on the Admin Desktop so...

Unrated
Apr 2025

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Director

Relationship, Operations, Product

To improve our experience, AGFA HealthCare needs to do new version updates on time and implement AI.

Unrated
Apr 2025

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Director

Relationship

Support and loyalty are AGFA HealthCare's strengths. I like the effectiveness of the product.

Unrated
Apr 2025

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Analyst/Coordinator

Relationship, Operations

We have requested a lot of features that have been delayed a lot. We have also had a lot of changes...

Unrated
Apr 2025

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Analyst/Coordinator

Relationship

AGFA HealthCare's support is very good. They have supported our system and kept it available 99% of...

Unrated
Apr 2025

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Analyst/Coordinator

Product

Enterprise Imaging for Radiology is an enterprise structure. It is very user-friendly to organize...

Unrated
Apr 2025

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