Enterprise Imaging for Radiology (Global) Commentary
Filtered view: (Middle East/Africa)
Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
Relationship, Value
We treat AGFA HealthCare as partners, and they treat us as partners because we have been on this...
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Relationship, Operations
We have done a lot of work with AGFA HealthCare in the last couple of years. We had a very complex...
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Relationship, Product
AGFA HealthCare is very slow with development and innovation. They have the vision, and I myself...
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Relationship
When considering Enterprise Imaging for Radiology, it’s very important for customers to decide...
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Loyalty, Product
Our current version of Enterprise Imaging for Radiology has a lot of features that we have been...
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Relationship
We have a very good relationship with AGFA HealthCare, and we deal with their management. We have...
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Relationship, Operations
AGFA HealthCare tells us that they are a global company, but the problem is that global doesn't...
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Relationship
Support from the actual engineers and the AGFA HealthCare people is brilliant. We cannot get better...
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Product
One of the challenges that AGFA HealthCare is facing is the fact that in most areas, people are only...
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Loyalty, Relationship
AGFA HealthCare listens to what we have to say, but they seem to be like a horse with blinders on....
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Relationship
AGFA HealthCare should listen to the people in places where they don’t pay attention. We have to...
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Loyalty
The current version of the system uses a function that is going to be killed off next year. AGFA...
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Operations
Our latest upgrade with AGFA HealthCare has been the smoothest, most nonproblematic one that we have...
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Relationship
Our relationship with AGFA HealthCare is okay. They need to have a strong middleman.
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Loyalty
We are replacing AGFA HealthCare's system, but that doesn't mean that it is actually bad. We are...
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Relationship
We do have a local AGFA agent, but under our current agreement, we can also contact AGFA directly. I...
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Culture, Relationship
A while ago, we suggested a few enhancements to Enterprise Imaging for Radiology, and AGFA confirmed...
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Relationship, Product
Other systems are more user-friendly. In other systems, admins could handle most tasks without...
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Operations, Product
Things are excellent. We have been with AGFA HealthCare for a very long time. We continue to renew...
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Relationship, Operations
Even when we have had questions or have requested refresher training sessions, AGFA HealthCare has...
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Loyalty, Product, Value
The system response time is great. That was a significant issue before with our other PACS. Trying...
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Operations
We migrated onto AGFA HealthCare's PACS, and the migration went very well. It was a very good...
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Product, Value
We have been running Enterprise Imaging for Radiology for quite a while now, and for what we paid...
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Loyalty, Product, Value
We recommend AGFA HealthCare frequently. I have worked with a lot of different PACS products over...
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Culture, Relationship
AGFA HealthCare is good at providing proactive service. They have software that we use to...
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Value
In the general sense, AGFA HealthCare does not avoid charging for every little thing. If we have our...
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Culture, Relationship
We have a good tech support team from AGFA HealthCare. I know the people pretty well. I think the...
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Culture, Relationship
AGFA HealthCare’s support team is a mixed bag because some of the local people on the team know the...
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Loyalty, Operations, Product
Like most other companies, AGFA HealthCare needs to increase their implementations and their R&D...
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Relationship, Operations
AGFA HealthCare is very good when it comes to training. They have a good portal that they released a...
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Operations, Product
The vendor's Enterprise Imaging platform has many applications. Enterprise Imaging XERO Viewer is...
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Culture, Relationship
AGFA HealthCare is stable compared to other vendors. I know how complex it is to handle big...
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Culture
Our targets and expectations are always high. We are a demanding organization. It is hard for...
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Relationship, Product
Enterprise Imaging for Radiology can sometimes be challenging, but it finally works. AGFA HealthCare...
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Loyalty, Value
We are happy with AGFA HealthCare, but when it comes to cost efficiency, we are looking at trying to...
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Relationship, Product, Value
We have had no AI with AGFA HealthCare so far, and if someone doesn’t have AI in imaging, they are...
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Commentary Summary
Comment Type Breakout