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User Commentary
Relationship, Operations
Things with Agfa have been going very well since the implementation. The support is very good. The...
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Loyalty
Agfa offers AI, which we are planning to utilize in the future, but we are still exploring that.
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Relationship
The vendor continues to invest in their solution. They listen and adapt to what we are telling them,...
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Relationship
There are quite a few positives to working with Agfa HealthCare. Agfa HealthCare meets our...
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Product
Working with Agfa HealthCare's product is easy because of its integration with our EHR.
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Operations, Product
Enterprise Imaging for Radiology is very easy to use. There is training for radiologists.
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Relationship
Agfa HealthCare only has online support, but that support is very good.
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Relationship, Product
The admin area is perfect. I can handle everything with this profile. However, on the admin desktop...
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Product, Value
I have used Enterprise Imaging for Radiology since the beginning, and Agfa used to give us upgrades...
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Product
There are some things I want Agfa to change that are difficult for me. I want Enterprise Imaging for...
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Loyalty, Product
Enterprise Imaging for Radiology is doing its thing quite well. We have very few real technical...
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Culture, Value
Agfa HealthCare has been good about sticking to the charges that they originally quoted us and not...
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Product
There are a few specific niche areas with Enterprise Imaging for Radiology that haven't been that...
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Culture, Value
Agfa HealthCare's prices are high compared to their peers. For example, we would like to be able to...
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Relationship
I would like to see better post-sale technical support for our country.
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Operations, Product
We are happy with the system, but we need more innovation. The most recent upgrade we had with Agfa...
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Operations
An implementation does not end at the go-live. We need more orientation with the product once it...
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Loyalty, Product
We are still working on optimizing the technology from Agfa to integrate with our EHR. The vendor is...
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Loyalty
We upgraded Agfa HealthCare's PACS software, and we changed the infrastructure servers, storage, and...
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Relationship
Agfa Healthcare is a great company. They are easy to reach at any time. In our region, we have an...
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Operations, Product
Sometimes we think that we have all the latest features and functionalities, but then we go to...
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Operations
Agfa Healthcare delivers training on-site. With the upgrade, the vendor did tablet training sessions...
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