Enterprise Imaging for Radiology (Global) Commentary

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AGFA HealthCare could be marketing themselves more and providing free refresher training for their...

What I like most about Enterprise Imaging for Radiology is that it is smooth and easy to use.

AGFA HealthCare's biggest strength is that they are long-term partners.

Delays in ticket and call response could be improved. With professional services requests, we need...

I would recommend that AGFA HealthCare have more training after upgrades. For example, their...

We appreciate AGFA HealthCare's partnership, support, and innovation.

The biggest area for improvement is with hanging protocols. It was easier in the previous version....

AGFA HealthCare's strengths are continuing development and fast support. I like that they accept any...

One change AGFA HealthCare could make to improve our experience would be for us to have the right to...

AGFA HealthCare's support is excellent. The solution is very stable, and issues affecting the...

The hanging protocols need to be simpler, and the login page needs to be clearer on the desktop version....

The solution is very mature and capable of many workflows. I like that there are several options and...

AGFA HealthCare's opportunity to improve the product is to consider the feature requests and...

It would be beneficial to have more on-site training from AGFA HealthCare.

AGFA HealthCare’s service and support are highly appreciated.

AGFA HealthCare has good support, a flexible system, and seamless integration with HIS. Those are...

An opportunity to improve Enterprise Imaging for Radiology is with the AI modules. They should be...

An improvement for Enterprise Imaging for Radiology is that it should be able to integrate easily...

Communication, response, and stability of the system are AGFA HealthCare's strengths. I like that...

We treat AGFA HealthCare as partners, and they treat us as partners because we have been on this...

We have done a lot of work with AGFA HealthCare in the last couple of years. We had a very complex...

AGFA HealthCare is very slow with development and innovation. They have the vision, and I myself...

When considering Enterprise Imaging for Radiology, it’s very important for customers to decide...

Our current version of Enterprise Imaging for Radiology has a lot of features that we have been...

We have a very good relationship with AGFA HealthCare, and we deal with their management. We have...

AGFA HealthCare tells us that they are a global company, but the problem is that global doesn't...

Support from the actual engineers and the AGFA HealthCare people is brilliant. We cannot get better...

One of the challenges that AGFA HealthCare is facing is the fact that in most areas, people are only...

AGFA HealthCare listens to what we have to say, but they seem to be like a horse with blinders on....

AGFA HealthCare should listen to the people in places where they don’t pay attention. We have to...

The current version of the system uses a function that is going to be killed off next year. AGFA...

Our latest upgrade with AGFA HealthCare has been the smoothest, most nonproblematic one that we have...

Our relationship with AGFA HealthCare is okay. They need to have a strong middleman.

We are replacing AGFA HealthCare's system, but that doesn't mean that it is actually bad. We are...

We do have a local AGFA agent, but under our current agreement, we can also contact AGFA directly. I...

A while ago, we suggested a few enhancements to Enterprise Imaging for Radiology, and AGFA confirmed...

Other systems are more user-friendly. In other systems, admins could handle most tasks without...

Things are excellent. We have been with AGFA HealthCare for a very long time. We continue to renew...

Even when we have had questions or have requested refresher training sessions, AGFA HealthCare has...

The system response time is great. That was a significant issue before with our other PACS. Trying...

We migrated onto AGFA HealthCare's PACS, and the migration went very well. It was a very good...

We have been running Enterprise Imaging for Radiology for quite a while now, and for what we paid...

We recommend AGFA HealthCare frequently. I have worked with a lot of different PACS products over...

AGFA HealthCare is good at providing proactive service. They have software that we use to...

In the general sense, AGFA HealthCare does not avoid charging for every little thing. If we have our...

We have a good tech support team from AGFA HealthCare. I know the people pretty well. I think the...

AGFA HealthCare’s support team is a mixed bag because some of the local people on the team know the...