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Enterprise Imaging for Radiology Commentary
Filtered view: (Large - 300K+ Studies)

Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Director

Loyalty, Product

I think we felt when we started implementing Enterprise Imaging for Radiology that it wasn't as...

Jan 2025
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Director

Loyalty, Product

AGFA HealthCare's algorithms are maturing. AGFA HealthCare is growing to allow seamless integration...

Jan 2025
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Director

Product

There are some feature requests that we need the vendor to button up to make the product more...

Jan 2025
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Director

Loyalty, Product

The vendor needs to work on some viewing and automatic sorting tools. To me, on the back end, the...

Jan 2025
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Manager

Relationship

We went live with Enterprise Imaging for Radiology and instantly had a positive experience. I will...

Dec 2024
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Manager

Loyalty

While it is getting better, we would still like to see better hanging protocols and more of a...

Dec 2024
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Manager

Operations, Product

We had a recent upgrade, and it was the best upgrade I have gone through in my time in imaging. It...

Dec 2024
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Manager

Loyalty, Relationship

AGFA HealthCare has been helpful when it comes to talking with us about the cloud and AI. We are...

Dec 2024
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Manager

Relationship

We get great support from the phone and web support team, account managers, and leadership team....

Dec 2024
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Director

Loyalty

We are considering Enterprise Imaging for Radiology as the end goal of our health system to get down...

Dec 2024
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Director

Operations

AGFA HealthCare went above and beyond in their recent implementation. We had a really good...

Dec 2024
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Director

Loyalty, Product

We wanted something that was interoperable. AGFA HealthCare's system is built not only in radiology...

Dec 2024
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Director

Loyalty, Product

One thing that was really beneficial about the AGFA HealthCare product was the RUBEE platform that...

Dec 2024
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Physician

Value

If we wanted to integrate an AI platform and leverage AGFA HealthCare's worklist orchestration to...

Nov 2024
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Physician

Loyalty

My satisfaction with AGFA HealthCare’s training is new. It is unlike our experience with AGFA...

Nov 2024
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(0)
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Physician

Culture, Value

AGFA HealthCare has been promoting their road map more than they are promoting their current...

Nov 2024
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Physician

Relationship

I can contact a higher-up at AGFA HealthCare, and they get the ball rolling downstream wherever it...

Nov 2024
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Physician

Operations, Product

Setting up the hanging protocols in Enterprise Imaging for Radiology is not user friendly. It is...

Nov 2024
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Physician

Loyalty, Product

Some of the bread and butter of what we need as radiologists are missing from Enterprise Imaging for...

Nov 2024
||
(0)
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Manager

Product

Enterprise Imaging for Radiology is very solid, and the performance is excellent. I appreciate the...

Nov 2024
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VP/Other Executive

Value

With the PACS, AGFA HealthCare does not avoid charging for every little thing. Every integration is...

Nov 2024
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VP/Other Executive

Operations

I'm pretty happy with AGFA HealthCare's implementation. They are good at training.

Nov 2024
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(0)
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VP/Other Executive

Loyalty, Product

I wouldn't buy Enterprise Imaging for Radiology again. Some of the other PACS I have seen have had...

Nov 2024
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VP/Other Executive

Relationship

AGFA HealthCare keeps all of their promises, but it takes a long time. We have had some feature...

Nov 2024
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Manager

Relationship, Value

I have been pretty satisfied with Enterprise Imaging for Radiology. If it were up to me, I would...

Nov 2024
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(0)
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Manager

Loyalty, Product

We are looking at new PACS because our radiologists have been unhappy with certain things about AGFA...

Nov 2024
||
(0)
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Manager

Relationship

I feel like AGFA HealthCare has been a little slow with some of the integration including AI and...

Nov 2024
||
(0)
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Manager

Product

If someone is considering Enterprise Imaging for Radiology, my main advice would be to check its...

Nov 2024
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(0)
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Physician

Relationship

AGFA has been amazing at working with us. Our support team has been very well educated by AGFA.

Sep 2024
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(0)
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Analyst/Coordinator

Operations

AGFA HealthCare has the implementation process down, so they had everything that we needed to do and...

Sep 2024
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(0)
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Analyst/Coordinator

Relationship

AGFA HealthCare offers both web and phone support. If I want something done right away, I call them....

Sep 2024
||
(0)
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Analyst/Coordinator

Value

What I would like to see from AGFA HealthCare is something they are already developing, and that is...

Sep 2024
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(0)
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Director

Loyalty

Our radiologists have mentioned some little things that they could do in our previous product that...

Sep 2024
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Director

Operations, Product

We have been live on the system for some time now, and our radiologists really enjoy its heavily...

Sep 2024
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(0)
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Director

Loyalty, Value

We moved to AGFA HealthCare's system. It was significantly cheaper than competing systems. It was...

Sep 2024
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Director

Loyalty, Operations

Early on, we switched over to AGFA HealthCare for a modality worklist. We did that very early on...

Sep 2024
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(0)
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Director

Operations

I know that plenty of organizations have horror stories about their go-lives, but our go-lives with...

Sep 2024
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(0)
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Manager

Relationship, Operations

AGFA HealthCare comes on-site every so often and rounds with our physicians. They make sure that...

Sep 2024
||
(0)
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Manager

Loyalty

Our radiologists don't have any complaints about the system. They don't have a desire to convert to...

Sep 2024
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(0)
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Manager

Operations

Some of AGFA HealthCare's webinars are unintelligible, but the on-site training is good.

Aug 2024
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Manager

Relationship

Nobody really keeps all their promises. Ever since the COVID-19 pandemic and other things, timelines...

Aug 2024
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Manager

Loyalty

In the next few years, we are probably going to get a new PACS solution. Whether it is AGFA...

Aug 2024
||
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Manager

Product

Enterprise Imaging for Radiology is not as stable as it should be for a hospital the size of our...

Aug 2024
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(0)
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Analyst/Coordinator

Product

We have a wealth of options to do whatever we need in Enterprise Imaging for Radiology. The system...

Aug 2024
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(0)
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Analyst/Coordinator

Loyalty, Product

From an IT perspective, I would like a bit more of an ability to do some HL7 mapping in AGFA...

Aug 2024
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(0)
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Analyst/Coordinator

Loyalty, Product

Our radiologists have asked for so many things that are now in upgrades for Enterprise Imaging for...

Aug 2024
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Analyst/Coordinator

Operations

I like that AGFA HealthCare listens to our feedback. I was so happy to hear that they took our...

Aug 2024
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(0)
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Physician

Product

I like the intuitive nature of the Enterprise Imaging for Radiology product, the activity overviews...

Aug 2024
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(0)
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Physician

Product

I would like to see an improvement in hanging protocols in Enterprise Imaging for Radiology, more...

Aug 2024
||
(0)
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Physician

Relationship

AGFA HealthCare and their staff do just a fantastic job with customer support, reaching out, and...

Aug 2024
||
(0)
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Manager

Product

I think we are close to achieving our integration goals. We have base-level integration with our...

Jul 2024
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(0)
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Manager

Operations, Product

The upgrades were really tedious. They required multiple hours of downtime, and it was really hard...

Jul 2024
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(0)
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Manager

Relationship, Operations

If our question is not a low-level question, the resolution requires a very specific resource set...

Jul 2024
||
(0)
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Manager

Operations

Our initial training was done classroom style, and that was fine. I think AGFA HealthCare tries to...

Jul 2024
||
(0)
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Manager

Loyalty

We are moving forward with switching our PACS provider. AGFA HealthCare's product stability is...

Jul 2024
||
(0)
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Manager

Loyalty, Relationship

Most of our needs are addressed by AGFA HealthCare, and we continue to migrate third-party solutions...

Jun 2024
||
(0)
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Manager

Relationship, Operations

We have regular meetings along with regular road map sessions. The post-implementation rounding has...

Jun 2024
||
(0)
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VP/Other Executive

Operations, Product

The system's upgrades are more nuanced than they would be with the VNA. The actual upgrades can be...

Jun 2024
||
(0)
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VP/Other Executive

Relationship

With AGFA HealthCare, we have a dedicated support team that works alongside our folks. We often go...

Jun 2024
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(0)
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VP/Other Executive

Product

The system does a pretty good job of supporting our integration goals. There are a few things that...

Jun 2024
||
(0)
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VP/Other Executive

Loyalty, Product

With the system, we have over 100 feature enhancement requests pending that are all coming from...

Jun 2024
||
(0)
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VP/Other Executive

Relationship

The vendor has made an effort to do everything that they have promised to do, and most of the time,...

Jun 2024
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(0)
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VP/Other Executive

Loyalty, Value

We are happy with AGFA HealthCare, but the PACS space is moving quickly. I certainly wouldn't say...

Jun 2024
||
(0)
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Manager

Product

We enjoy this product.

Jun 2024
||
(0)
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Manager

Relationship

I would rate AGFA HealthCare's proactive service as being off the chart. The vendor has a grip...

Jun 2024
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(0)
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Manager

Loyalty

AGFA HealthCare is part of our long-term plans. We always try to do fair comparisons, but we have no...

Jun 2024
||
(0)
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VP/Other Executive

Relationship

As a vendor, AGFA HealthCare is very engaged in our success. We have frequent meetings for specific...

Mar 2024
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VP/Other Executive

Relationship, Product, Value

AGFA HealthCare does a good job of helping the solution drive tangible outcomes for our...

Mar 2024
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(0)
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VP/Other Executive

Relationship, Operations

Overall, my experience with AGFA HealthCare has been from very good to exceptionally good. The...

Mar 2024
||
(0)
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VP/Other Executive

Value

AGFA HealthCare, as of now, is not nickel-and-diming me the way they used to. We have dedicated...

Mar 2024
||
(0)
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VP/Other Executive

Culture, Value

We wouldn't be as big as we are and as successful as we are without AGFA HealthCare. Enterprise...

Mar 2024
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(0)
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Physician

Loyalty, Product, Value

When I need to look up something in the product, I can find it. I can pull up things just fine. It...

Feb 2024
||
(0)
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Physician

Relationship, Product

AGFA Healthcare hasn't kept their promise around the timeline of updates. We were promised that we...

Feb 2024
||
(0)
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Director

Operations

There is very little training for the system. The vendor has some documentation, but we have had to...

Feb 2024
||
(0)
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Director

Loyalty

We will consider AGFA HealthCare's system as part of our RFP, but it is highly unlikely that we will...

Feb 2024
||
(0)
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Director

Product

The system's worklists aren't customizable at all.

Feb 2024
||
(0)
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Director

Relationship

AGFA HealthCare hasn't evolved despite us partnering with them and meeting with their executives...

Feb 2024
||
(0)
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Manager

Product, Value

Day by day, the system is in our workflow. Enterprise Imaging for Radiology works, but we have to...

Feb 2024
||
(0)
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Manager

Relationship

I feel like AGFA HealthCare's product is like a sea anchor. It doesn't stop us dead like a boat...

Feb 2024
||
(0)
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Manager

Relationship, Operations

I have to give AGFA HealthCare kudos. In the last little while, we have gotten more done than we...

Feb 2024
||
(0)
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Manager

Culture, Product

The vendor hasn't done what they promised to do yet. They are still where they were. Enterprise...

Feb 2024
||
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