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Enterprise Imaging VNA Commentary
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Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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Commentary Summary

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User Commentary

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VP/Other Executive

Relationship

AGFA HealthCare does well with support. We have regular dialogue with executives of AGFA HealthCare....

Mar 2025
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Manager

Relationship

AGFA HealthCare has made some significant changes in their processes, and that has improved...

Feb 2025
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Manager

Loyalty, Relationship

AGFA HealthCare has a strong vision for the cloud and AI. Both are topics of discussion that we have...

Feb 2025
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CIO

Loyalty, Relationship

AGFA HealthCare has a VNA that works with other vendors' systems, and that is important for us as we...

Feb 2025
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Director

Value

AGFA HealthCare does not avoid charging for every little thing. That is one of our issues; they...

Feb 2025
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Director

Product, Value

I would not buy Enterprise Imaging VNA again due to a lot of undelivered promises on features and...

Feb 2025
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Director

Relationship

We have dedicated AGFA HealthCare analysts that we pay for. But the reason we get such good service...

Feb 2025
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Manager

Product

What I like about Enterprise Imaging VNA is its ease of integration. The configuration in the...

Feb 2025
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Manager

Product

AGFA HealthCare has bumped up their delivery of new technology. The PACS, Enterprise Imaging VNA,...

Feb 2025
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Manager

Culture, Loyalty

The market is moving toward the cloud, though I don't know that we are ready to make that jump. It...

Feb 2025
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Manager

Relationship

The leadership and executive involvement from AGFA HealthCare has been impressive and a welcome...

Feb 2025
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Manager

Relationship

The support and customer service from the AGFA HealthCare team is excellent. We have seen a big...

Feb 2025
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Manager

Loyalty, Product

We have been working on expanding our VNA, and we feel like we are at a place where we are starting...

Feb 2025
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Director

Product, Value

Enterprise Imaging VNA has worked flawlessly. We had all kinds of problems with our old system. We...

Jan 2025
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Director

Loyalty

We had a disparate set of imaging solutions, and consolidating all that to a single vendor with AGFA...

Jan 2025
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Director

Operations

The training is awesome. We have our own trainer from AGFA HealthCare, and they are awesome. The...

Jan 2025
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Director

Operations

AGFA HealthCare does well with coordinating the implementation and training. They have a whole...

Jan 2025
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Manager

Relationship, Product

The experience this last year with Enterprise Imaging VNA has been great. We have upgraded a few...

Jan 2025
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Director

Product

For high availability, the product works pretty darn well. We have added a lot of home workstations,...

Jan 2025
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Director

Loyalty

I hope that we will be more satisfied in the future. I hope that by this time next year, the vendor...

Jan 2025
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Director

Operations

The vendor has improved their training. They have actually taken a couple of steps to get with our...

Jan 2025
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Director

Relationship

Sometimes, for after-hours support or what I call global support, when things get escalated to the...

Jan 2025
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Director

Product, Value

With the product, one outcome we have seen is that we have been able to integrate some new service...

Jan 2025
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Manager

Culture

The quote came in one package for all the systems, but AGFA HealthCare itemized each section. They...

Nov 2024
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Manager

Loyalty

We need to step up and start engaging with some of the initiatives that AGFA HealthCare currently...

Nov 2024
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Physician

Product

Our integrations have been very tough with our dictation system, which is our most important tool,...

Nov 2024
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Physician

Loyalty, Relationship, Product

AGFA HealthCare is listening to what our needs are and building some of those things. Some of their...

Nov 2024
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Physician

Culture, Loyalty, Relationship

AGFA HealthCare is proactive and available. They are hearing us, but for some reason, we are not...

Nov 2024
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Physician

Relationship

What AGFA HealthCare has been doing really well in their present state is they have been listening....

Nov 2024
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Physician

Loyalty, Operations

My satisfaction with AGFA HealthCare’s implementation services has improved, and that is new and...

Nov 2024
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Manager

Relationship, Operations

I do appreciate the involvement and willingness of the AGFA HealthCare people assigned to our site...

Nov 2024
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(0)
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VP/Other Executive

Relationship

AGFA HealthCare has good support. AGFA HealthCare is pretty proactive. Their executive involvement...

Nov 2024
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(0)
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Manager

Loyalty, Product

There are some improvements we would like to see in Enterprise Imaging VNA, but based on the road...

Nov 2024
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(0)
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Manager

Product

Everything with the solution has worked as expected, and we have not had any hiccups to speak of. It...

Nov 2024
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Manager

Loyalty, Value

With AGFA HealthCare, we are deeply integrated with our EMR and some other custom systems. We are...

Oct 2024
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Physician

Loyalty

We have had AGFA HealthCare for a long time, and Enterprise Imaging VNA has been our original...

Sep 2024
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Physician

Loyalty, Relationship

AGFA HealthCare's support and overall customer service are getting better, and we are seeing AGFA...

Sep 2024
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Physician

Relationship, Product

Our experience with AGFA HealthCare has been excellent; it has been very smooth. There have been...

Sep 2024
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Director

Relationship, Operations

AGFA HealthCare has been an exceptional partner. We made a commitment to each other early on that we...

Sep 2024
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Manager

Loyalty

We have another product for cardiology, but we went live with Enterprise Imaging VNA recently. We...

Sep 2024
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(0)
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Manager

Loyalty

Enterprise Imaging VNA has been fine. We just finished a migration of storage hardware, and that...

Aug 2024
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Analyst/Coordinator

Product

What I like about Enterprise Imaging VNA is that it is a set-it-up-and-forget-it solution. We don't...

Aug 2024
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Manager

Relationship

I think AGFA HealthCare is monitoring things. That was one of the biggest features in selling...

Jul 2024
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Manager

Product

We have had some issues getting images in certain DICOM formats in and out of Enterprise Imaging...

Jul 2024
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VP/Other Executive

Operations

I am happier with Enterprise Imaging VNA after its upgrades. Moving to our current AGFA HealthCare...

Jun 2024
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VP/Other Executive

Relationship, Product

Enterprise Imaging VNA does its job fairly well. It is a workhorse, but whenever something does...

Jun 2024
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VP/Other Executive

Value

AGFA HealthCare doesn't avoid charging for every little thing. If there is a surcharge for a...

Jun 2024
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(0)
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VP/Other Executive

Product

The product functionality on Enterprise Imaging VNA's side does almost everything we want it to do....

Jun 2024
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(0)
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Manager

Loyalty

We have taken full advantage of a lot of what the Enterprise Imaging suite offers. And all of the...

Jun 2024
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(0)
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Director

Loyalty

We are currently working with AGFA HealthCare to expand our VNA beyond radiology and general...

Apr 2024
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(0)
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Director

Loyalty, Relationship

The support team is good, and they always call back quickly. We have seen some of the newer team...

Apr 2024
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