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Enterprise Imaging VNA Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
Functionality and Upgrades
The VNA is scalable and truly neutral. We have proven that by adding many images from other...
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Manager
Relationship
Sometimes it takes a while to get something escalated, but when we do have escalation, the vendor...
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Manager
Relationship
Some of Agfa's development has been pending for a long time. We have been promised certain versions...
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Manager
Functionality and Upgrades
Enterprise Imaging VNA is pretty transparent. We have some issues with how the data is processed,...
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Analyst/Coordinator
Other Observations & Comments
The vendor keeps their promises for the most part; however, additional negotiation was needed in our...
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Analyst/Coordinator
Service and Support
In terms of the support we have received during the COVID-19 crisis, the vendor worked with us in...
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Director
Service and Support
We have migrated several departments to the VNA. We started with radiology and cardiology and then...
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Manager
Relationship
There have been some high-level conversations where we have tried to figure out where we were going,...
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Manager
Service and Support
The vendor has done very well with their ongoing support. We get regular support from the vendor. We...
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Manager
Functionality and Upgrades
The viewer is clearly better than the old viewer. Our hospital likes the viewer because...
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Director
Technology
I don’t know that we have the system sized accurately, despite going through the process of trying...
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Director
ROI / Cost (care and feeding)
Everything costs money with Agfa HealthCare. We are nickel-and-dimed. We are thinking about looking...
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Manager
Functionality and Upgrades
Enterprise Imaging VNA has been stable. It is bolted to the enterprise system and is a solid...
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Manager
ROI / Cost (care and feeding)
The VNA application is oversold. It is not as functional and is missing voice recognition that works...
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Manager
Interfacing and Integration
We tried moving to another VNA product, but we ended up staying with Agfa's system because it was...
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Analyst/Coordinator
Functionality and Upgrades
There have been some improvements in one of our departments because they had a very primitive...
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Analyst/Coordinator
Functionality and Upgrades
One advantage of the system is basically more specified consults. For example, a certain department...
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Analyst/Coordinator
Future Outlook
In terms of how Agfa supported us through COVID-19, I wouldn’t say that the support came in a good...
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Analyst/Coordinator
ROI / Cost (care and feeding)
We have definitely realized an ROI with the product with both finances and patient care. In the...
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Analyst/Coordinator
Functionality and Upgrades
Agfa is definitely a good customizing company. They are the king of customization. There are...
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Analyst/Coordinator
Service and Support
An advantage for Agfa is that they have a great monitoring tool to let us know immediately when...
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Analyst/Coordinator
Lessons Learned
I would definitely highly recommend Agfa simply because there are a lot of organizations out there...
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Analyst/Coordinator
Future Outlook
We are very happy with our deployment in the sense that there are a lot of departments out there...
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Director
ROI / Cost (care and feeding)
With our other major vendors, similar services are typically covered, but with Agfa, we continue to...
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Director
Functionality and Upgrades
Enterprise Imaging VNA works and has been trouble free. I guess that is what I like about it.
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Director
Interfacing and Integration
We are using Enterprise Imaging VNA for all of our radiology, and we also have images coming in from...
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Director
Functionality and Upgrades
The ease of use is very high, but our end users really don't see the transaction because it just...
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Director
Implementation and Training
The implementation was good and organized ahead of time. It was pretty seamless, and we were good to...
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Director
Functionality and Upgrades
A lot of our clinicians like that they have quick and easy access to images. The system helps the...
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Director
Future Outlook
We utilize the VNA for radiology and cardiology and have plans to grow it out. We have a pretty good...
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Director
Service and Support
We are on our way to rolling out enterprise imaging, and Agfa has been helpful in rolling out our...
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Manager
Functionality and Upgrades
We had an old VNA, but we are putting everything into Enterprise Imaging VNA. It is a multiple-user,...
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Manager
Functionality and Upgrades
We like that there are many different ports of entry for DICOM images. We can configure the ports...
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Manager
Relationship
The vendor is keeping their promises more than before. They have improved in that area. We are...
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Manager
ROI / Cost (care and feeding)
The vendor absolutely avoids charging for every little thing. We do big, broad contracts that cover...
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CIO
Functionality and Upgrades
The difference between Agfa and other vendors is that they have one solution and bring the...
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CIO
Implementation and Training
Agfa's service and their ability to implement were beyond belief. Agfa was all over this project....
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CIO
Relationship
I am transparent with our vendor representative. If I have a problem with something, I tell that...
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CIO
Relationship
I guarantee that Agfa listens to their customers. I have looked at Agfa’s road map and what they are...
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CIO
Interfacing and Integration
We had to do a complete integration path using our viewer in order to propel images through another...
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