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Enterprise Imaging VNA Commentary
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Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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Commentary Summary

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User Commentary

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Director

Operations, Product

The delivery of new technology that meets our needs might slip a bit. The vendor allowed us to stay...

May 2025
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Director

Value

Driving tangible outcomes is something the vendor kind of sets and forgets.

May 2025
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Director

Product

I like that the product is really stable. The only downtime we have is when we have to bring the...

May 2025
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Director

Loyalty, Product

Enterprise Imaging VNA has been pretty successful. Things have gone really well. I think that we are...

May 2025
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Director

Culture, Loyalty, Relationship

AGFA HealthCare demoed a handful of things during our RFP that they made it very clear were in...

May 2025
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Physician

Product

Things are going very well with this solution. The system remains extremely speedy and reliable, and...

May 2025
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Director

Product

Enterprise Imaging VNA is pretty basic and straightforward. I don't think there is anything that I...

May 2025
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Director

Operations

The ongoing training is pretty good. AGFA HealthCare always reaches out to us if there is new...

May 2025
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Manager

Value

Enterprise Imaging VNA is not being used to its fullest potential at our site. The biggest comment...

May 2025
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Manager

Loyalty, Product

We haven't had any problems with the system. I think the product was pushed out way too early. There...

May 2025
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Manager

Relationship

AGFA HealthCare is proactive in almost 100% of their problems. There are times when we notice small...

May 2025
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Manager

Culture

AGFA HealthCare keeps almost 100% of the promises that they make. Sometimes, their sales team will...

May 2025
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Manager

Operations

I’m very comfortable with the level of training that we receive from AGFA HealthCare for Enterprise...

May 2025
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Manager

Relationship

The support that we receive from AGFA HealthCare is pretty top-notch. They are very dedicated to...

May 2025
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Manager

Product

Enterprise Imaging VNA serves a really limited function. It basically stores images and serves up...

May 2025
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Manager

Relationship, Product

AGFA HealthCare is doing their best amidst evolving cybersecurity dynamics, including new 2025...

Apr 2025
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Manager

Relationship, Operations, Product

Usually when AGFA HealthCare delivers new technology for Enterprise Imaging VNA, they have the bugs...

Apr 2025
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CEO/President

Product

I don't know of any place where Enterprise Imaging VNA is not meeting our needs. I think it has been...

Apr 2025
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CEO/President

Product

To my knowledge, Enterprise Imaging VNA kind of does everything. When we have needed to route...

Apr 2025
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CEO/President

Value

In general, AGFA HealthCare does not nickel-and-dime us. Part of that comes from the fact that we do...

Apr 2025
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CEO/President

Culture, Relationship

We have been pretty satisfied with everything that AGFA HealthCare has done, and we have been giving...

Apr 2025
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Physician

Value

In terms of whether AGFA HealthCare avoids charging for every little thing, there is a gray zone....

Apr 2025
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Physician

Product, Value

Enterprise Imaging VNA is reliable, and we have very few instances of downtime. The end user doesn't...

Apr 2025
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Director

Relationship, Product

I would like to see advanced tools built into Enterprise Imaging VNA. We use another vendor to do...

Apr 2025
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Director

Loyalty

As we get into the harder integrations with Enterprise Imaging VNA, they are going to shine some...

Apr 2025
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Director

Value

We haven't been let down by any misses in terms of what AGFA HealthCare can or can't do. I don't...

Apr 2025
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Director

Operations

Our initial training for the system was great. We don't really have ongoing training, but we had a...

Apr 2025
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Director

Product

The biggest thing that I like about Enterprise Imaging VNA is that we don't have issues come up. The...

Apr 2025
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VP/Other Executive

Product

Enterprise Imaging VNA is pretty much a straightforward, one-trick pony. It just does what it does.

Apr 2025
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VP/Other Executive

Relationship

AGFA HealthCare has certainly delivered on what we have asked them to do over the course of our...

Apr 2025
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VP/Other Executive

Relationship

AGFA HealthCare does well with support. We have regular dialogue with executives of AGFA HealthCare....

Mar 2025
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Manager

Relationship

AGFA HealthCare has made some significant changes in their processes, and that has improved...

Feb 2025
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Manager

Loyalty, Relationship

AGFA HealthCare has a strong vision for the cloud and AI. Both are topics of discussion that we have...

Feb 2025
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CIO

Loyalty, Relationship

AGFA HealthCare has a VNA that works with other vendors' systems, and that is important for us as we...

Feb 2025
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Director

Value

AGFA HealthCare does not avoid charging for every little thing. That is one of our issues; they...

Feb 2025
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Director

Product, Value

I would not buy Enterprise Imaging VNA again due to a lot of undelivered promises on features and...

Feb 2025
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Director

Relationship

We have dedicated AGFA HealthCare analysts that we pay for. But the reason we get such good service...

Feb 2025
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Manager

Product

What I like about Enterprise Imaging VNA is its ease of integration. The configuration in the...

Feb 2025
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Manager

Product

AGFA HealthCare has bumped up their delivery of new technology. The PACS, Enterprise Imaging VNA,...

Feb 2025
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(0)
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Manager

Culture, Loyalty

The market is moving toward the cloud, though I don't know that we are ready to make that jump. It...

Feb 2025
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(0)
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Manager

Relationship

The leadership and executive involvement from AGFA HealthCare has been impressive and a welcome...

Feb 2025
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(0)
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Manager

Relationship

The support and customer service from the AGFA HealthCare team is excellent. We have seen a big...

Feb 2025
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Manager

Loyalty, Product

We have been working on expanding our VNA, and we feel like we are at a place where we are starting...

Feb 2025
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Director

Product, Value

Enterprise Imaging VNA has worked flawlessly. We had all kinds of problems with our old system. We...

Jan 2025
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(0)
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Director

Loyalty

We had a disparate set of imaging solutions, and consolidating all that to a single vendor with AGFA...

Jan 2025
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(0)
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Manager

Relationship, Product

The experience this last year with Enterprise Imaging VNA has been great. We have upgraded a few...

Jan 2025
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(0)
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Manager

Culture

The quote came in one package for all the systems, but AGFA HealthCare itemized each section. They...

Nov 2024
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Manager

Loyalty

We need to step up and start engaging with some of the initiatives that AGFA HealthCare currently...

Nov 2024
||
(0)
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Physician

Product

Our integrations have been very tough with our dictation system, which is our most important tool,...

Nov 2024
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(0)
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Physician

Loyalty, Relationship, Product

AGFA HealthCare is listening to what our needs are and building some of those things. Some of their...

Nov 2024
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(0)
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Physician

Culture, Loyalty, Relationship

AGFA HealthCare is proactive and available. They are hearing us, but for some reason, we are not...

Nov 2024
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(0)
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Physician

Relationship

What AGFA HealthCare has been doing really well in their present state is they have been listening....

Nov 2024
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(0)
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Physician

Loyalty, Operations

My satisfaction with AGFA HealthCare’s implementation services has improved, and that is new and...

Nov 2024
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(0)
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Manager

Relationship, Operations

I do appreciate the involvement and willingness of the AGFA HealthCare people assigned to our site...

Nov 2024
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(0)
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VP/Other Executive

Relationship

AGFA HealthCare has good support. AGFA HealthCare is pretty proactive. Their executive involvement...

Nov 2024
||
(0)
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Manager

Loyalty, Product

There are some improvements we would like to see in Enterprise Imaging VNA, but based on the road...

Nov 2024
||
(0)
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Manager

Product

Everything with the solution has worked as expected, and we have not had any hiccups to speak of. It...

Nov 2024
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(0)
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Manager

Loyalty, Value

With AGFA HealthCare, we are deeply integrated with our EMR and some other custom systems. We are...

Oct 2024
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(0)
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Physician

Loyalty

We have had AGFA HealthCare for a long time, and Enterprise Imaging VNA has been our original...

Sep 2024
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(0)
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Physician

Loyalty, Relationship

AGFA HealthCare's support and overall customer service are getting better, and we are seeing AGFA...

Sep 2024
||
(0)
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Physician

Relationship, Product

Our experience with AGFA HealthCare has been excellent; it has been very smooth. There have been...

Sep 2024
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(0)
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Director

Relationship, Operations

AGFA HealthCare has been an exceptional partner. We made a commitment to each other early on that we...

Sep 2024
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(0)
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Manager

Loyalty

We have another product for cardiology, but we went live with Enterprise Imaging VNA recently. We...

Sep 2024
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(0)
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Manager

Loyalty

Enterprise Imaging VNA has been fine. We just finished a migration of storage hardware, and that...

Aug 2024
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(0)
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Analyst/Coordinator

Product

What I like about Enterprise Imaging VNA is that it is a set-it-up-and-forget-it solution. We don't...

Aug 2024
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(0)
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Manager

Relationship

I think AGFA HealthCare is monitoring things. That was one of the biggest features in selling...

Jul 2024
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Manager

Product

We have had some issues getting images in certain DICOM formats in and out of Enterprise Imaging...

Jul 2024
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