Home chevron icon ImagingSystems chevron icon Imaging Software chevron icon Vendor Neutral Archive (VNA)

Enterprise Imaging VNA
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

We have struggled with the Agfa relationship in general. The issue isn't specific to the VNA or the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

It is hard to separate each of the solutions. We purchased Agfa's suite of solutions so that we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Agfa's support is very hit or miss in general. It feels like the vendor has had some turnover. They...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had some challenges with Agfa in terms of our relationship but not in terms of the VNA....

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Agfa's support is hit or miss. We work with good people, and we work with people who don't close the...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Agfa HealthCare doesn't keep their promises. In the last couple of years, we have run into issues...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is a long-time partner of ours, and they have done a good job of not nickel-and-diming...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A recent upgrade required more hardware to be implemented. Our implementation of the system has been...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system has been pretty solid, and it is getting us to where we need to be in terms of functions....

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We can schedule calls with the vendor's executives to discuss our enterprise-level concerns. The...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Enterprise Imaging VNA is straightforward and doesn’t require a ton of administration. We also have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We haven't had too many challenges with the VNA. We have consolidated radiology and cardiology into...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Agfa needs to bring on more support for their enterprise imaging suite. They are adding people, but...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have an interesting makeup for our overall enterprise solution and have been working with a...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Images from different specialists don't have to be separate, and VNAs can arguably support the...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The product has been reliable and available. Those are huge things for a VNA. It is also a...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like improved flexibility for image intake on the product, particularly external studies. I...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We want to replace Agfa HealthCare's software because our end users have some general...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We have experienced a return on our investment with the product. The system is a significant step up...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

If I could buy the product as it is now, I would buy it again. But if I had to go through what I did...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I have seen the vendor follow through on 90% of what we have asked of them. That is a pretty...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

When we have been on new releases of the system, we have been able to access the vendor's very best...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Our last couple of upgrades to the system have been very smooth. They have been perfect.

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor's training has been very good. We get white-glove service because of our relationship...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We have had a relationship with the vendor for the last few years, and we have had a lot of...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

In general, most of our problems with the solution have been from integrating with other products....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have been able to consolidate our imaging into a central location with Agfa. Enterprise Imaging...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Enterprise Imaging VNA is easy to use and runs in the background. We have been able to bring in...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The support has been improving due to the better processes that Agfa has put into place. The support...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We deployed Enterprise Imaging VNA during the height of COVID-19, so the vendor couldn't send a team...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like my sales representative at Agfa, but I don't know that I like anybody else there.

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I can't think of any improvements I would like to see in Enterprise Imaging VNA.

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Things are going well with the product. We don't use it for too much other than storing and getting...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Agfa has been more tactical than strategic for us. They don't try to strategically guide and direct...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Agfa's role is mostly tactical at this point because our relationship in the early days of the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our satisfaction level may change if we can get the new version of the product and everything goes...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor worked with us diligently. We brought a system up, and it added value in that we worked...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of charging, Agfa HealthCare is just like every other vendor that we deal with in terms of...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have seen a difference in the last few years with the implementation services. I don’t know...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are some missing components for nuclear medicine.

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are not happy with Agfa. We are at a standstill right now, and the issues are ongoing. We have...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor welcomes every criticism possible. They have a request list from us now with feature...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Enterprise Imaging VNA seems to be fine with handling our images. We don't really have other PACS...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

From a tactical standpoint, we have a lot of issues with getting support from Agfa. Getting issues...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Agfa doesn't keep timelines for road map items. They listen to us and work with us to build things,...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven't seen an ROI from the product yet because we have invested a lot of money. Our ROI will be...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Agfa's executive leaders get involved frequently, and the marketing and R&D teams are amazing. If we...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It is hard to say whether we have gotten an ROI with enterprise imaging because we don’t measure...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Agfa has their act together when it comes to training. That has been fine.

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Agfa has been through some changes, and while we have had a lot of challenges as they have worked...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Progress in Enterprise Imaging
07 February 20    |   Monique Rasband
I always say that I would love for the need of the enterprise imaging report to go away. That would mean that both providers and vendors are in a good spot and patients have easy access to all their i
Article
KLAS article icon
The Map to Enterprise Imaging Success
25 April 18    |   Adam Gale
Traditionally, imaging strategy has been handled at the department level. This has left many organizations with deeply siloed EI plans.
Article
KLAS article icon
The Keystone Summit on Enterprise Imaging
08 August 17    |   Morgan Bergstrom
When great events occur, there are three types of persons manifested: First, the one who doesn’t realize that anything great is happening; second, the one who realizes something is going on but doesn’
Article
KLAS article icon
The Pioneers of Enterprise Imaging
03 August 17    |   Adam Gale
Part of moving enterprise imaging to the forefront of HIT will involve pulling it out of radiology. Our best chances at success will come when providers in the specialties that use images (dermatology



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​