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User Commentary
Culture
The quote came in one package for all the systems, but AGFA HealthCare itemized each section. They...
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Loyalty
We need to step up and start engaging with some of the initiatives that AGFA HealthCare currently...
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Product
Our integrations have been very tough with our dictation system, which is our most important tool,...
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Loyalty, Relationship, Product
AGFA HealthCare is listening to what our needs are and building some of those things. Some of their...
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Culture, Loyalty, Relationship
AGFA HealthCare is proactive and available. They are hearing us, but for some reason, we are not...
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Relationship
What AGFA HealthCare has been doing really well in their present state is they have been listening....
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Loyalty, Operations
My satisfaction with AGFA HealthCare’s implementation services has improved, and that is new and...
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Relationship, Operations
I do appreciate the involvement and willingness of the AGFA HealthCare people assigned to our site...
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Relationship
AGFA HealthCare has good support. AGFA HealthCare is pretty proactive. Their executive involvement...
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Loyalty, Product
There are some improvements we would like to see in Enterprise Imaging VNA, but based on the road...
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Product
Everything with the solution has worked as expected, and we have not had any hiccups to speak of. It...
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Loyalty, Value
With AGFA HealthCare, we are deeply integrated with our EMR and some other custom systems. We are...
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Loyalty
We have had AGFA HealthCare for a long time, and Enterprise Imaging VNA has been our original...
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Loyalty, Relationship
AGFA HealthCare's support and overall customer service are getting better, and we are seeing AGFA...
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Relationship, Product
Our experience with AGFA HealthCare has been excellent; it has been very smooth. There have been...
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Relationship, Operations
AGFA HealthCare has been an exceptional partner. We made a commitment to each other early on that we...
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Loyalty
We have another product for cardiology, but we went live with Enterprise Imaging VNA recently. We...
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Loyalty
Enterprise Imaging VNA has been fine. We just finished a migration of storage hardware, and that...
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Product
What I like about Enterprise Imaging VNA is that it is a set-it-up-and-forget-it solution. We don't...
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Relationship
I think AGFA HealthCare is monitoring things. That was one of the biggest features in selling...
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Product
We have had some issues getting images in certain DICOM formats in and out of Enterprise Imaging...
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Operations
I am happier with Enterprise Imaging VNA after its upgrades. Moving to our current AGFA HealthCare...
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Relationship, Product
Enterprise Imaging VNA does its job fairly well. It is a workhorse, but whenever something does...
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Value
AGFA HealthCare doesn't avoid charging for every little thing. If there is a surcharge for a...
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Product
The product functionality on Enterprise Imaging VNA's side does almost everything we want it to do....
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Loyalty
We have taken full advantage of a lot of what the Enterprise Imaging suite offers. And all of the...
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Loyalty
We are currently working with AGFA HealthCare to expand our VNA beyond radiology and general...
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Loyalty, Relationship
The support team is good, and they always call back quickly. We have seen some of the newer team...
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Product
Enterprise Imaging VNA pretty much works the way it is designed to work, and it has been able to...
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Operations, Product
AGFA HealthCare has done a very nice job with upgrades, even though we don't get a lot of the things...
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Value
With the VNA, one of the biggest barriers for us is cost.
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Relationship
The responsiveness of the support people is relatively slow. Typically, fixing issues requires a lot...
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Relationship
We are just one voice in the crowd, so things may vary across different groups. But at least for our...
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Product
The VNA works wonderfully for our solutions and needs in terms of being able to have that central...
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Loyalty
Overall, customer satisfaction is very high with AGFA HealthCare. Customers don't even see the VNA....
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Loyalty, Relationship
We currently store all of our radiology and cardiology images in the AGFA HealthCare solution, and...
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Relationship, Operations
AGFA HealthCare has really stepped up overall in their partnership and the way they work with us....
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Relationship
We work with an amazing person at AGFA HealthCare who is strong and well organized. They keep others...
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Loyalty, Relationship
The support has really improved, and the quality of the people is high. It feels like AGFA...
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