Enterprise Imaging VNA Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 10:26:35 PM and Model.EvProductId = 58676

Commentary Summary

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User Commentary

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Manager

Relationship

There have been some high-level conversations where we have tried to figure out where we were going,...

Sep 2020
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Manager

Service and Support

The vendor has done very well with their ongoing support. We get regular support from the vendor. We...

Sep 2020
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Manager

Functionality and Upgrades

The viewer is clearly better than the old viewer. Our hospital likes the viewer because...

Sep 2020
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Director

Technology

I don’t know that we have the system sized accurately, despite going through the process of trying...

Aug 2020
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Director

ROI / Cost (care and feeding)

Everything costs money with Agfa HealthCare. We are nickel-and-dimed. We are thinking about looking...

Aug 2020
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Manager

Functionality and Upgrades

Enterprise Imaging VNA has been stable. It is bolted to the enterprise system and is a solid...

Aug 2020
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Manager

ROI / Cost (care and feeding)

The VNA application is oversold. It is not as functional and is missing voice recognition that works...

Aug 2020
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Manager

Interfacing and Integration

We tried moving to another VNA product, but we ended up staying with Agfa's system because it was...

Jul 2020
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Analyst/Coordinator

Functionality and Upgrades

There have been some improvements in one of our departments because they had a very primitive...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

One advantage of the system is basically more specified consults. For example, a certain department...

Jun 2020
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Analyst/Coordinator

Future Outlook

In terms of how Agfa supported us through COVID-19, I wouldn’t say that the support came in a good...

Jun 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

We have definitely realized an ROI with the product with both finances and patient care. In the...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

Agfa is definitely a good customizing company. They are the king of customization. There are...

Jun 2020
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Analyst/Coordinator

Service and Support

An advantage for Agfa is that they have a great monitoring tool to let us know immediately when...

Jun 2020
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Analyst/Coordinator

Lessons Learned

I would definitely highly recommend Agfa simply because there are a lot of organizations out there...

Jun 2020
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Analyst/Coordinator

Future Outlook

We are very happy with our deployment in the sense that there are a lot of departments out there...

Jun 2020
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Director

ROI / Cost (care and feeding)

With our other major vendors, similar services are typically covered, but with Agfa, we continue to...

Jun 2020
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Director

Functionality and Upgrades

Enterprise Imaging VNA works and has been trouble free. I guess that is what I like about it.

Jun 2020
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Director

Interfacing and Integration

We are using Enterprise Imaging VNA for all of our radiology, and we also have images coming in from...

May 2020
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Director

Functionality and Upgrades

The ease of use is very high, but our end users really don't see the transaction because it just...

May 2020
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Director

Implementation and Training

The implementation was good and organized ahead of time. It was pretty seamless, and we were good to...

May 2020
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Director

Functionality and Upgrades

A lot of our clinicians like that they have quick and easy access to images. The system helps the...

May 2020
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Director

Future Outlook

We utilize the VNA for radiology and cardiology and have plans to grow it out. We have a pretty good...

May 2020
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Director

Service and Support

We are on our way to rolling out enterprise imaging, and Agfa has been helpful in rolling out our...

May 2020
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Manager

Functionality and Upgrades

We had an old VNA, but we are putting everything into Enterprise Imaging VNA. It is a multiple-user,...

Apr 2020
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Manager

Functionality and Upgrades

We like that there are many different ports of entry for DICOM images. We can configure the ports...

Apr 2020
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Manager

Relationship

The vendor is keeping their promises more than before. They have improved in that area. We are...

Apr 2020
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Manager

ROI / Cost (care and feeding)

The vendor absolutely avoids charging for every little thing. We do big, broad contracts that cover...

Apr 2020
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VP/Other Executive

Functionality and Upgrades

Agfa has a pretty good VNA and a good viewer that is truly neutral.

Feb 2020
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VP/Other Executive

Sales and Contracting

The system is still very new and is getting limited usage. Agfa's people were really naughty because...

Feb 2020
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VP/Other Executive

Functionality and Upgrades

Enterprise Imaging VNA can handle radiology and other images outside of radiology, and the vendor...

Feb 2020
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VP/Other Executive

Implementation and Training

Agfa has potential, and they have proven that they can do the work with successful, large...

Feb 2020
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VP/Other Executive

Functionality and Upgrades

The VNA was purchased for multiple departments outside of radiology, so it is currently being used...

Feb 2020
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VP/Other Executive

Sales and Contracting

Agfa got into trouble with us when they came in and told us that things were in development without...

Feb 2020
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VP/Other Executive

Implementation and Training

Agfa has significant problems, including operational problems in keeping the system up and running....

Feb 2020
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CIO

Functionality and Upgrades

The difference between Agfa and other vendors is that they have one solution and bring the...

Jan 2020
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CIO

Implementation and Training

Agfa's service and their ability to implement were beyond belief. Agfa was all over this project....

Jan 2020
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CIO

Relationship

I am transparent with our vendor representative. If I have a problem with something, I tell that...

Jan 2020
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CIO

Relationship

I guarantee that Agfa listens to their customers. I have looked at Agfa’s road map and what they are...

Jan 2020
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CIO

Interfacing and Integration

We had to do a complete integration path using our viewer in order to propel images through another...

Jan 2020
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Manager

Relationship

Agfa HealthCare is a little behind on some of the future enhancement requests, so when we tell them...

Jan 2020
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Manager

Functionality and Upgrades

The system’s main strength is the user friendliness for the radiologists, technologists, and...

Jan 2020
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Manager

Service and Support

The vendor’s weakness is from a technical IT standpoint. We need better support from the PACS...

Jan 2020
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Manager

Future Outlook

Agfa HealthCare’s support is getting better. They are committed to the US market now. When we talk...

Jan 2020
 Helpful

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CIO

Implementation and Training

We want true enterprise imaging with Agfa Healthcare, so we are throwing out our disparate vendors'...

Dec 2019
 Helpful

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VP/Other Executive

Lessons Learned

We have DICOM and non-DICOM data stored in our VNA, as well as images from other vendors. Once we...

Dec 2019
 Helpful

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Director

Implementation and Training

We had a pretty good implementation. Things that were missed were quickly fixed, and we moved on.

Dec 2019
 Helpful

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Director

Functionality and Upgrades

Enterprise Imaging VNA wasn't ready to be released. We experienced several bugs. We were looking for...

Nov 2019
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Director

Functionality and Upgrades

Some of the functionality that was purchased did not pan out in the solution; the product felt more...

Oct 2019
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Director

Functionality and Upgrades

The solution has improved our operations. We are able to separate out compartmentalized images so...

Oct 2019
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Director

ROI / Cost (care and feeding)

Agfa HealthCare is part of our long term plans. Agfa HealthCare has been good about not nickel-and-diming....

Oct 2019
 Helpful

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Director

Service and Support

If the decision were up to me today, I wouldn't purchase Agfa HealthCare's product again based on...

Oct 2019
 Helpful

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VP/Other Executive

Future Outlook

We will likely move completely away from Agfa, but for now, we have our data archived in the VNA,...

Oct 2019
 Helpful

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VP/Other Executive

Relationship

Agfa has a solid vision and may understand sizing and scope better than anyone else. Where they get...

Oct 2019
 Helpful

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Director

Service and Support

Enterprise Imaging VNA is used in both cardiology and radiology services. Images and reports are...

Jul 2019
 Helpful

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Manager

Functionality and Upgrades

Agfa could improve the resident workflow, the voice recognition product, and the overall support. I...

Jun 2019
 Helpful

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Director

Relationship

The Agfa HealthCare executive team asks us for feedback. We had a lot of challenges in the past, so...

Jun 2019
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Director

Service and Support

The VNA is very functional, but we struggle with consistency. While the product is good, the support...

Jun 2019
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Director

Functionality and Upgrades

Agfa HealthCare’s VNA is easy to use and scales to high volume without any issues. We have been...

Jun 2019
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Director

Sales and Contracting

Some of our other vendors struggle with Agfa’s approach to software security. We bought a BI...

May 2019
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Director

Lessons Learned

Ultimately, the providers, CIOs, and IT people at any given organization are responsible for any...

May 2019
 Helpful

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Director

Sales and Contracting

It was difficult for us in the RFP process to distinguish the existing functionality from the...

May 2019
 Helpful

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Director

Relationship

With Agfa, things really come down to communication because they say they want to be partners, but...

May 2019
 Helpful

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Director

Relationship

We have been really struggling with things like basic configuration management and documentation...

May 2019
 Helpful

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Director

Other Observations & Comments

Our organization’s strategy with the system is to give the users the perception that the images are...

Apr 2019
 Helpful

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Director

Service and Support

We love that Agfa takes our feedback and puts it back into the product. They have sent developers...

Apr 2019
 Helpful

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Director

ROI / Cost (care and feeding)

When I look at the VNA, I also look at the workflows attached to it and how they affect patient care...

Apr 2019
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Manager

Service and Support

We have created a complete enterprise imaging solution with Agfa HealthCare. Rather than having...

Mar 2019
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Manager

Technology

The system is definitely meeting our needs. Our decision to go with the system was exciting; it...

Mar 2019
 Helpful

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Manager

Technology

Image quality is not a problem. We have crystal-clear digital images. Our users are happy with them.

Mar 2019
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Manager

Technology

One reason we switched from IMPAX to Enterprise Imaging VNA was the speed. Users wanted images to...

Mar 2019
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VP/Other Executive

Service and Support

The Agfa team has been very supportive and right beside us through good times and bad. We have had a...

Jan 2019
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VP/Other Executive

Functionality and Upgrades

Agfa's VNA is robust and can scale well. We are a very large organization with every specialty...

Jan 2019
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VP/Other Executive

Functionality and Upgrades

Enterprise Imaging VNA has been really easy to use, and we have put it to the test outside of...

Jan 2019
 Helpful

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CIO

Implementation and Training

We had to really push Agfa to have enough resources on-site to handle our go-live. We had to migrate...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

The system has been very good for us. We can push images and data around from one facility to...

Nov 2018
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Director

Functionality and Upgrades

We haven't had any issues with Agfa's VNA. It is easy to use, and there are some great ways to...

Jul 2018
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Director

Interfacing and Integration

Integration is one of the VNA's strengths. The VNA integrates with other systems really easy. It...

Jul 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

Enterprise Imaging VNA is neutral and can handle images outside of radiology. I don't think it...

Jun 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

Agfa has a lot of really smart people who work hard. Agfa has a lot going on, and they are trying to...

Jun 2018
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Manager

Functionality and Upgrades

Agfa HealthCare's Enterprise Imaging VNA stores all of our studies. It is responsive, and it...

Feb 2018
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Manager

Functionality and Upgrades

Enterprise Imaging VNA isn't really vendor neutral. There are some corner-code DICOM studies that...

Feb 2018
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Manager

ROI / Cost (care and feeding)

Enterprise Imaging VNA has improved our clinicians' productivity. We had an archive before we...

Feb 2018