Enterprise Imaging VNA Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Manager

Culture

The quote came in one package for all the systems, but AGFA HealthCare itemized each section. They...

Nov 2024
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Manager

Loyalty

We need to step up and start engaging with some of the initiatives that AGFA HealthCare currently...

Nov 2024
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Physician

Product

Our integrations have been very tough with our dictation system, which is our most important tool,...

Nov 2024
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Physician

Loyalty, Relationship, Product

AGFA HealthCare is listening to what our needs are and building some of those things. Some of their...

Nov 2024
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Physician

Culture, Loyalty, Relationship

AGFA HealthCare is proactive and available. They are hearing us, but for some reason, we are not...

Nov 2024
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Physician

Relationship

What AGFA HealthCare has been doing really well in their present state is they have been listening....

Nov 2024
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Physician

Loyalty, Operations

My satisfaction with AGFA HealthCare’s implementation services has improved, and that is new and...

Nov 2024
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Manager

Relationship, Operations

I do appreciate the involvement and willingness of the AGFA HealthCare people assigned to our site...

Nov 2024
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VP/Other Executive

Relationship

AGFA HealthCare has good support. AGFA HealthCare is pretty proactive. Their executive involvement...

Nov 2024
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Manager

Loyalty, Product

There are some improvements we would like to see in Enterprise Imaging VNA, but based on the road...

Nov 2024
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Manager

Product

Everything with the solution has worked as expected, and we have not had any hiccups to speak of. It...

Nov 2024
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Manager

Loyalty, Value

With AGFA HealthCare, we are deeply integrated with our EMR and some other custom systems. We are...

Oct 2024
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Physician

Loyalty

We have had AGFA HealthCare for a long time, and Enterprise Imaging VNA has been our original...

Sep 2024
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Physician

Loyalty, Relationship

AGFA HealthCare's support and overall customer service are getting better, and we are seeing AGFA...

Sep 2024
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Physician

Relationship, Product

Our experience with AGFA HealthCare has been excellent; it has been very smooth. There have been...

Sep 2024
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Director

Relationship, Operations

AGFA HealthCare has been an exceptional partner. We made a commitment to each other early on that we...

Sep 2024
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Manager

Loyalty

We have another product for cardiology, but we went live with Enterprise Imaging VNA recently. We...

Sep 2024
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Manager

Loyalty

Enterprise Imaging VNA has been fine. We just finished a migration of storage hardware, and that...

Aug 2024
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Analyst/Coordinator

Product

What I like about Enterprise Imaging VNA is that it is a set-it-up-and-forget-it solution. We don't...

Aug 2024
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Manager

Relationship

I think AGFA HealthCare is monitoring things. That was one of the biggest features in selling...

Jul 2024
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Manager

Product

We have had some issues getting images in certain DICOM formats in and out of Enterprise Imaging...

Jul 2024
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VP/Other Executive

Operations

I am happier with Enterprise Imaging VNA after its upgrades. Moving to our current AGFA HealthCare...

Jun 2024
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VP/Other Executive

Relationship, Product

Enterprise Imaging VNA does its job fairly well. It is a workhorse, but whenever something does...

Jun 2024
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VP/Other Executive

Value

AGFA HealthCare doesn't avoid charging for every little thing. If there is a surcharge for a...

Jun 2024
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VP/Other Executive

Product

The product functionality on Enterprise Imaging VNA's side does almost everything we want it to do....

Jun 2024
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Manager

Loyalty

We have taken full advantage of a lot of what the Enterprise Imaging suite offers. And all of the...

Jun 2024
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Director

Loyalty

We are currently working with AGFA HealthCare to expand our VNA beyond radiology and general...

Apr 2024
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Director

Loyalty, Relationship

The support team is good, and they always call back quickly. We have seen some of the newer team...

Apr 2024
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VP/Other Executive

Product

Enterprise Imaging VNA pretty much works the way it is designed to work, and it has been able to...

Mar 2024
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Director

Operations, Product

AGFA HealthCare has done a very nice job with upgrades, even though we don't get a lot of the things...

Feb 2024
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Director

Value

With the VNA, one of the biggest barriers for us is cost.

Feb 2024
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Director

Relationship

The responsiveness of the support people is relatively slow. Typically, fixing issues requires a lot...

Feb 2024
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Manager

Relationship

We are just one voice in the crowd, so things may vary across different groups. But at least for our...

Jan 2024
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Manager

Product

The VNA works wonderfully for our solutions and needs in terms of being able to have that central...

Jan 2024
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Manager

Loyalty

Overall, customer satisfaction is very high with AGFA HealthCare. Customers don't even see the VNA....

Jan 2024
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Manager

Loyalty, Relationship

We currently store all of our radiology and cardiology images in the AGFA HealthCare solution, and...

Dec 2023
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Manager

Relationship, Operations

AGFA HealthCare has really stepped up overall in their partnership and the way they work with us....

Dec 2023
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Manager

Relationship

We work with an amazing person at AGFA HealthCare who is strong and well organized. They keep others...

Dec 2023
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Manager

Loyalty, Relationship

The support has really improved, and the quality of the people is high. It feels like AGFA...

Dec 2023
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Manager

Product, Value

Our experience with Enterprise Imaging VNA has been great. It is pretty compatible in terms of...

Dec 2023
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Manager

Product

We are long-time users of Enterprise Imaging VNA, and we are very happy. The solution manages the...

Dec 2023
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Manager

Relationship

We have a special agreement with AGFA HealthCare, so we interact with highly proactive teams from...

Dec 2023
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