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Enterprise Imaging VNA Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
We are not happy with Agfa. We are at a standstill right now, and the issues are ongoing. We have...
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Manager
The vendor welcomes every criticism possible. They have a request list from us now with feature...
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Director
Enterprise Imaging VNA seems to be fine with handling our images. We don't really have other PACS...
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Manager
From a tactical standpoint, we have a lot of issues with getting support from Agfa. Getting issues...
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Manager
Agfa doesn't keep timelines for road map items. They listen to us and work with us to build things,...
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Manager
We haven't seen an ROI from the product yet because we have invested a lot of money. Our ROI will be...
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Manager
Agfa's executive leaders get involved frequently, and the marketing and R&D teams are amazing. If we...
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Manager
It is hard to say whether we have gotten an ROI with enterprise imaging because we don’t measure...
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Manager
Agfa has their act together when it comes to training. That has been fine.
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VP/Other Executive
Agfa has been through some changes, and while we have had a lot of challenges as they have worked...
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Director
The VNA is scalable and truly neutral. We have proven that by adding many images from other...
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Manager
Sometimes it takes a while to get something escalated, but when we do have escalation, the vendor...
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Manager
Some of Agfa's development has been pending for a long time. We have been promised certain versions...
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Manager
Enterprise Imaging VNA is pretty transparent. We have some issues with how the data is processed,...
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Analyst/Coordinator
The vendor keeps their promises for the most part; however, additional negotiation was needed in our...
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Analyst/Coordinator
In terms of the support we have received during the COVID-19 crisis, the vendor worked with us in...
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Director
We have migrated several departments to the VNA. We started with radiology and cardiology and then...
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Manager
There have been some high-level conversations where we have tried to figure out where we were going,...
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Manager
The vendor has done very well with their ongoing support. We get regular support from the vendor. We...
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Manager
The viewer is clearly better than the old viewer. Our hospital likes the viewer because...
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Director
I don’t know that we have the system sized accurately, despite going through the process of trying...
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Director
Everything costs money with Agfa HealthCare. We are nickel-and-dimed. We are thinking about looking...
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Manager
Enterprise Imaging VNA has been stable. It is bolted to the enterprise system and is a solid...
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Manager
The VNA application is oversold. It is not as functional and is missing voice recognition that works...
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