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Enterprise Imaging VNA
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
Commentary Summary
User Commentary
CIO
We have been able to consolidate our imaging into a central location with Agfa. Enterprise Imaging...
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VP/Other Executive
Enterprise Imaging VNA is easy to use and runs in the background. We have been able to bring in...
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VP/Other Executive
The support has been improving due to the better processes that Agfa has put into place. The support...
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Director
We deployed Enterprise Imaging VNA during the height of COVID-19, so the vendor couldn't send a team...
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Director
I like my sales representative at Agfa, but I don't know that I like anybody else there.
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Director
I can't think of any improvements I would like to see in Enterprise Imaging VNA.
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Director
Things are going well with the product. We don't use it for too much other than storing and getting...
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Director
Agfa has been more tactical than strategic for us. They don't try to strategically guide and direct...
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Manager
Agfa's role is mostly tactical at this point because our relationship in the early days of the...
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Manager
Our satisfaction level may change if we can get the new version of the product and everything goes...
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Manager
The vendor worked with us diligently. We brought a system up, and it added value in that we worked...
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Manager
In terms of charging, Agfa HealthCare is just like every other vendor that we deal with in terms of...
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Manager
We have seen a difference in the last few years with the implementation services. I don’t know...
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Manager
There are some missing components for nuclear medicine.
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Manager
We are not happy with Agfa. We are at a standstill right now, and the issues are ongoing. We have...
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Manager
The vendor welcomes every criticism possible. They have a request list from us now with feature...
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Director
Enterprise Imaging VNA seems to be fine with handling our images. We don't really have other PACS...
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Manager
From a tactical standpoint, we have a lot of issues with getting support from Agfa. Getting issues...
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Manager
Agfa doesn't keep timelines for road map items. They listen to us and work with us to build things,...
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Manager
We haven't seen an ROI from the product yet because we have invested a lot of money. Our ROI will be...
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Manager
Agfa's executive leaders get involved frequently, and the marketing and R&D teams are amazing. If we...
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Manager
It is hard to say whether we have gotten an ROI with enterprise imaging because we don’t measure...
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Manager
Agfa has their act together when it comes to training. That has been fine.
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VP/Other Executive
Agfa has been through some changes, and while we have had a lot of challenges as they have worked...
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Director
The VNA is scalable and truly neutral. We have proven that by adding many images from other...
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Manager
Sometimes it takes a while to get something escalated, but when we do have escalation, the vendor...
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Manager
Some of Agfa's development has been pending for a long time. We have been promised certain versions...
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Manager
Enterprise Imaging VNA is pretty transparent. We have some issues with how the data is processed,...
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Analyst/Coordinator
The vendor keeps their promises for the most part; however, additional negotiation was needed in our...
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Analyst/Coordinator
In terms of the support we have received during the COVID-19 crisis, the vendor worked with us in...
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Director
We have migrated several departments to the VNA. We started with radiology and cardiology and then...
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