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Enterprise Imaging VNA Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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User Commentary

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Manager

We are not happy with Agfa. We are at a standstill right now, and the issues are ongoing. We have...

Jun 2021
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Manager

The vendor welcomes every criticism possible. They have a request list from us now with feature...

May 2021
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Director

Enterprise Imaging VNA seems to be fine with handling our images. We don't really have other PACS...

Apr 2021
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Manager

From a tactical standpoint, we have a lot of issues with getting support from Agfa. Getting issues...

Apr 2021
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Manager

Agfa doesn't keep timelines for road map items. They listen to us and work with us to build things,...

Apr 2021
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Manager

We haven't seen an ROI from the product yet because we have invested a lot of money. Our ROI will be...

Apr 2021
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Manager

Agfa's executive leaders get involved frequently, and the marketing and R&D teams are amazing. If we...

Apr 2021
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Manager

It is hard to say whether we have gotten an ROI with enterprise imaging because we don’t measure...

Mar 2021
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Manager

Agfa has their act together when it comes to training. That has been fine.

Mar 2021
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VP/Other Executive

Agfa has been through some changes, and while we have had a lot of challenges as they have worked...

Jan 2021
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Director

The VNA is scalable and truly neutral. We have proven that by adding many images from other...

Jan 2021
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Manager

Sometimes it takes a while to get something escalated, but when we do have escalation, the vendor...

Dec 2020
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Manager

Some of Agfa's development has been pending for a long time. We have been promised certain versions...

Dec 2020
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Manager

Enterprise Imaging VNA is pretty transparent. We have some issues with how the data is processed,...

Dec 2020
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Analyst/Coordinator

The vendor keeps their promises for the most part; however, additional negotiation was needed in our...

Dec 2020
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Analyst/Coordinator

In terms of the support we have received during the COVID-19 crisis, the vendor worked with us in...

Dec 2020
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Director

We have migrated several departments to the VNA. We started with radiology and cardiology and then...

Oct 2020
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Manager

There have been some high-level conversations where we have tried to figure out where we were going,...

Sep 2020
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Manager

The vendor has done very well with their ongoing support. We get regular support from the vendor. We...

Sep 2020
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Manager

The viewer is clearly better than the old viewer. Our hospital likes the viewer because...

Sep 2020
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Director

I don’t know that we have the system sized accurately, despite going through the process of trying...

Aug 2020
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Director

Everything costs money with Agfa HealthCare. We are nickel-and-dimed. We are thinking about looking...

Aug 2020
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Manager

Enterprise Imaging VNA has been stable. It is bolted to the enterprise system and is a solid...

Aug 2020
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Manager

The VNA application is oversold. It is not as functional and is missing voice recognition that works...

Aug 2020
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