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User Commentary
Operations, Product
The delivery of new technology that meets our needs might slip a bit. The vendor allowed us to stay...
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Value
Driving tangible outcomes is something the vendor kind of sets and forgets.
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Product
I like that the product is really stable. The only downtime we have is when we have to bring the...
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Loyalty, Product
Enterprise Imaging VNA has been pretty successful. Things have gone really well. I think that we are...
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Culture, Loyalty, Relationship
AGFA HealthCare demoed a handful of things during our RFP that they made it very clear were in...
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Product
Things are going very well with this solution. The system remains extremely speedy and reliable, and...
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Product
Enterprise Imaging VNA is pretty basic and straightforward. I don't think there is anything that I...
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Operations
The ongoing training is pretty good. AGFA HealthCare always reaches out to us if there is new...
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Value
Enterprise Imaging VNA is not being used to its fullest potential at our site. The biggest comment...
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Loyalty, Product
We haven't had any problems with the system. I think the product was pushed out way too early. There...
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Relationship
AGFA HealthCare is proactive in almost 100% of their problems. There are times when we notice small...
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Culture
AGFA HealthCare keeps almost 100% of the promises that they make. Sometimes, their sales team will...
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Operations
I’m very comfortable with the level of training that we receive from AGFA HealthCare for Enterprise...
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Relationship
The support that we receive from AGFA HealthCare is pretty top-notch. They are very dedicated to...
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Product
Enterprise Imaging VNA serves a really limited function. It basically stores images and serves up...
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Relationship, Product
AGFA HealthCare is doing their best amidst evolving cybersecurity dynamics, including new 2025...
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Relationship, Operations, Product
Usually when AGFA HealthCare delivers new technology for Enterprise Imaging VNA, they have the bugs...
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Product
I don't know of any place where Enterprise Imaging VNA is not meeting our needs. I think it has been...
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Product
To my knowledge, Enterprise Imaging VNA kind of does everything. When we have needed to route...
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Value
In general, AGFA HealthCare does not nickel-and-dime us. Part of that comes from the fact that we do...
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Culture, Relationship
We have been pretty satisfied with everything that AGFA HealthCare has done, and we have been giving...
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Value
In terms of whether AGFA HealthCare avoids charging for every little thing, there is a gray zone....
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Product, Value
Enterprise Imaging VNA is reliable, and we have very few instances of downtime. The end user doesn't...
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Relationship, Product
I would like to see advanced tools built into Enterprise Imaging VNA. We use another vendor to do...
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Loyalty
As we get into the harder integrations with Enterprise Imaging VNA, they are going to shine some...
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Value
We haven't been let down by any misses in terms of what AGFA HealthCare can or can't do. I don't...
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Operations
Our initial training for the system was great. We don't really have ongoing training, but we had a...
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Product
The biggest thing that I like about Enterprise Imaging VNA is that we don't have issues come up. The...
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Product
Enterprise Imaging VNA is pretty much a straightforward, one-trick pony. It just does what it does.
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Relationship
AGFA HealthCare has certainly delivered on what we have asked them to do over the course of our...
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Relationship
AGFA HealthCare does well with support. We have regular dialogue with executives of AGFA HealthCare....
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Relationship
AGFA HealthCare has made some significant changes in their processes, and that has improved...
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Loyalty, Relationship
AGFA HealthCare has a strong vision for the cloud and AI. Both are topics of discussion that we have...
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Loyalty, Relationship
AGFA HealthCare has a VNA that works with other vendors' systems, and that is important for us as we...
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Value
AGFA HealthCare does not avoid charging for every little thing. That is one of our issues; they...
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Product, Value
I would not buy Enterprise Imaging VNA again due to a lot of undelivered promises on features and...
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Relationship
We have dedicated AGFA HealthCare analysts that we pay for. But the reason we get such good service...
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Product
What I like about Enterprise Imaging VNA is its ease of integration. The configuration in the...
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Product
AGFA HealthCare has bumped up their delivery of new technology. The PACS, Enterprise Imaging VNA,...
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Culture, Loyalty
The market is moving toward the cloud, though I don't know that we are ready to make that jump. It...
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Relationship
The leadership and executive involvement from AGFA HealthCare has been impressive and a welcome...
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Relationship
The support and customer service from the AGFA HealthCare team is excellent. We have seen a big...
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Loyalty, Product
We have been working on expanding our VNA, and we feel like we are at a place where we are starting...
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Product, Value
Enterprise Imaging VNA has worked flawlessly. We had all kinds of problems with our old system. We...
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Loyalty
We had a disparate set of imaging solutions, and consolidating all that to a single vendor with AGFA...
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Relationship, Product
The experience this last year with Enterprise Imaging VNA has been great. We have upgraded a few...
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Culture
The quote came in one package for all the systems, but AGFA HealthCare itemized each section. They...
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Loyalty
We need to step up and start engaging with some of the initiatives that AGFA HealthCare currently...
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Product
Our integrations have been very tough with our dictation system, which is our most important tool,...
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Loyalty, Relationship, Product
AGFA HealthCare is listening to what our needs are and building some of those things. Some of their...
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Culture, Loyalty, Relationship
AGFA HealthCare is proactive and available. They are hearing us, but for some reason, we are not...
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Relationship
What AGFA HealthCare has been doing really well in their present state is they have been listening....
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Loyalty, Operations
My satisfaction with AGFA HealthCare’s implementation services has improved, and that is new and...
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Relationship, Operations
I do appreciate the involvement and willingness of the AGFA HealthCare people assigned to our site...
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Relationship
AGFA HealthCare has good support. AGFA HealthCare is pretty proactive. Their executive involvement...
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Loyalty, Product
There are some improvements we would like to see in Enterprise Imaging VNA, but based on the road...
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Product
Everything with the solution has worked as expected, and we have not had any hiccups to speak of. It...
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Loyalty, Value
With AGFA HealthCare, we are deeply integrated with our EMR and some other custom systems. We are...
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Loyalty
We have had AGFA HealthCare for a long time, and Enterprise Imaging VNA has been our original...
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Loyalty, Relationship
AGFA HealthCare's support and overall customer service are getting better, and we are seeing AGFA...
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Relationship, Product
Our experience with AGFA HealthCare has been excellent; it has been very smooth. There have been...
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Relationship, Operations
AGFA HealthCare has been an exceptional partner. We made a commitment to each other early on that we...
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Loyalty
We have another product for cardiology, but we went live with Enterprise Imaging VNA recently. We...
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Loyalty
Enterprise Imaging VNA has been fine. We just finished a migration of storage hardware, and that...
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Product
What I like about Enterprise Imaging VNA is that it is a set-it-up-and-forget-it solution. We don't...
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Relationship
I think AGFA HealthCare is monitoring things. That was one of the biggest features in selling...
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Product
We have had some issues getting images in certain DICOM formats in and out of Enterprise Imaging...
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