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Enterprise Imaging VNA
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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CIO

We have been able to consolidate our imaging into a central location with Agfa. Enterprise Imaging...

Sep 2021
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(0)
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VP/Other Executive

Enterprise Imaging VNA is easy to use and runs in the background. We have been able to bring in...

Sep 2021
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(0)
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VP/Other Executive

The support has been improving due to the better processes that Agfa has put into place. The support...

Sep 2021
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(0)
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Director

We deployed Enterprise Imaging VNA during the height of COVID-19, so the vendor couldn't send a team...

Sep 2021
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(0)
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Director

I like my sales representative at Agfa, but I don't know that I like anybody else there.

Sep 2021
||
(0)
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Director

I can't think of any improvements I would like to see in Enterprise Imaging VNA.

Sep 2021
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(0)
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Director

Things are going well with the product. We don't use it for too much other than storing and getting...

Sep 2021
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(0)
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Director

Agfa has been more tactical than strategic for us. They don't try to strategically guide and direct...

Sep 2021
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(0)
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Manager

Agfa's role is mostly tactical at this point because our relationship in the early days of the...

Sep 2021
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(0)
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Manager

Our satisfaction level may change if we can get the new version of the product and everything goes...

Sep 2021
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(0)
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Manager

The vendor worked with us diligently. We brought a system up, and it added value in that we worked...

Aug 2021
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(0)
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Manager

In terms of charging, Agfa HealthCare is just like every other vendor that we deal with in terms of...

Aug 2021
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(0)
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Manager

We have seen a difference in the last few years with the implementation services. I don’t know...

Aug 2021
||
(0)
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Manager

There are some missing components for nuclear medicine.

Aug 2021
||
(0)
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Manager

We are not happy with Agfa. We are at a standstill right now, and the issues are ongoing. We have...

Jun 2021
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(0)
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Manager

The vendor welcomes every criticism possible. They have a request list from us now with feature...

May 2021
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(0)
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Director

Enterprise Imaging VNA seems to be fine with handling our images. We don't really have other PACS...

Apr 2021
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(0)
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Manager

From a tactical standpoint, we have a lot of issues with getting support from Agfa. Getting issues...

Apr 2021
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(0)
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Manager

Agfa doesn't keep timelines for road map items. They listen to us and work with us to build things,...

Apr 2021
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(0)
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Manager

We haven't seen an ROI from the product yet because we have invested a lot of money. Our ROI will be...

Apr 2021
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(0)
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Manager

Agfa's executive leaders get involved frequently, and the marketing and R&D teams are amazing. If we...

Apr 2021
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(0)
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Manager

It is hard to say whether we have gotten an ROI with enterprise imaging because we don’t measure...

Mar 2021
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(0)
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Manager

Agfa has their act together when it comes to training. That has been fine.

Mar 2021
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(0)
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VP/Other Executive

Agfa has been through some changes, and while we have had a lot of challenges as they have worked...

Jan 2021
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(0)
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Director

The VNA is scalable and truly neutral. We have proven that by adding many images from other...

Jan 2021
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(0)
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Manager

Sometimes it takes a while to get something escalated, but when we do have escalation, the vendor...

Dec 2020
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(0)
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Manager

Some of Agfa's development has been pending for a long time. We have been promised certain versions...

Dec 2020
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(0)
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Manager

Enterprise Imaging VNA is pretty transparent. We have some issues with how the data is processed,...

Dec 2020
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(0)
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Analyst/Coordinator

The vendor keeps their promises for the most part; however, additional negotiation was needed in our...

Dec 2020
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(0)
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Analyst/Coordinator

In terms of the support we have received during the COVID-19 crisis, the vendor worked with us in...

Dec 2020
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(0)
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Director

We have migrated several departments to the VNA. We started with radiology and cardiology and then...

Oct 2020
||
(0)
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