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Enterprise Imaging VNA Commentary
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Monique Rasband
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KLAS SRU Manager - Monique Rasband
 
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Manager

Relationship

I think AGFA HealthCare is monitoring things. That was one of the biggest features in selling...

Jul 2024
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Manager

Product

We have had some issues getting images in certain DICOM formats in and out of Enterprise Imaging...

Jul 2024
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VP/Other Executive

Operations

I am happier with Enterprise Imaging VNA after its upgrades. Moving to our current AGFA HealthCare...

Jun 2024
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VP/Other Executive

Relationship, Product

Enterprise Imaging VNA does its job fairly well. It is a workhorse, but whenever something does...

Jun 2024
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VP/Other Executive

Value

AGFA HealthCare doesn't avoid charging for every little thing. If there is a surcharge for a...

Jun 2024
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VP/Other Executive

Product

The product functionality on Enterprise Imaging VNA's side does almost everything we want it to do....

Jun 2024
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Manager

Loyalty

We have taken full advantage of a lot of what the Enterprise Imaging suite offers. And all of the...

Jun 2024
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Director

Loyalty

We are currently working with AGFA HealthCare to expand our VNA beyond radiology and general...

Apr 2024
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Director

Loyalty, Relationship

The support team is good, and they always call back quickly. We have seen some of the newer team...

Apr 2024
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VP/Other Executive

Product

Enterprise Imaging VNA pretty much works the way it is designed to work, and it has been able to...

Mar 2024
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Director

Operations, Product

AGFA HealthCare has done a very nice job with upgrades, even though we don't get a lot of the things...

Feb 2024
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Director

Value

With the VNA, one of the biggest barriers for us is cost.

Feb 2024
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Director

Relationship

The responsiveness of the support people is relatively slow. Typically, fixing issues requires a lot...

Feb 2024
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Manager

Relationship

We are just one voice in the crowd, so things may vary across different groups. But at least for our...

Jan 2024
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Manager

Product

The VNA works wonderfully for our solutions and needs in terms of being able to have that central...

Jan 2024
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Manager

Loyalty

Overall, customer satisfaction is very high with AGFA HealthCare. Customers don't even see the VNA....

Jan 2024
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Manager

Loyalty, Relationship

We currently store all of our radiology and cardiology images in the AGFA HealthCare solution, and...

Dec 2023
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Manager

Relationship, Operations

AGFA HealthCare has really stepped up overall in their partnership and the way they work with us....

Dec 2023
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Manager

Relationship

We work with an amazing person at AGFA HealthCare who is strong and well organized. They keep others...

Dec 2023
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Manager

Loyalty, Relationship

The support has really improved, and the quality of the people is high. It feels like AGFA...

Dec 2023
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Manager

Product, Value

Our experience with Enterprise Imaging VNA has been great. It is pretty compatible in terms of...

Dec 2023
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Manager

Product

We are long-time users of Enterprise Imaging VNA, and we are very happy. The solution manages the...

Dec 2023
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Manager

Relationship

We have a special agreement with AGFA HealthCare, so we interact with highly proactive teams from...

Dec 2023
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Manager

Relationship

We have had a few little hiccups with integration, and I think we are trying to move too fast. I...

Nov 2023
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Director

Loyalty

Some of our biggest challenges are with mergers and acquisitions, like teleradiology. Agfa...

Oct 2023
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(0)
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Director

Loyalty, Relationship, Product

Agfa HealthCare was one of the first vendors to start enabling VNAs at the enterprise level. From a...

Oct 2023
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Manager

Product

The product generally works without interruption, but it is not necessarily enhancing anybody's...

Sep 2023
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(0)
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Manager

Relationship

There are some limitations both on the vendor’s technical and support sides as well as on the...

Sep 2023
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(0)
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Manager

Relationship, Product

The system is complex, and there are a lot of very specific workflows. If I were to start over, I...

Sep 2023
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(0)
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Manager

Operations, Product

We haven’t had a lot of upgrades from Agfa, and the upgrades are difficult and complex to schedule.

Sep 2023
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(0)
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Manager

Product

We struggle to add things and do anything new with the product, but once we get it going, it works...

Sep 2023
||
(0)
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Manager

Relationship

Agfa HealthCare has proactive staff, though they don't always call us. I have talked to the national...

Sep 2023
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(0)
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Director

Operations

We originally installed a small version of the solution, and Agfa HealthCare's project management...

Aug 2023
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(0)
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Director

Relationship, Product

I expected Agfa HealthCare to grow in the idea of enterprise imaging and actually build the...

Aug 2023
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Director

Operations

The vendor has done well with training, specifically in terms of end-user training. Agfa sends out...

Aug 2023
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(0)
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Director

Loyalty

One of the original pieces for the implementation of the Agfa enterprise imaging environment was to...

Aug 2023
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