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Enterprise Imaging VNA
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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Featured  Report

Enterprise Imaging 2022: Which Vendors Are Delivering in a Challenging Environment?
Enterprise Imaging 2022:
Which Vendors Are Delivering in a Challenging Environment?
December 2022
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User Commentary

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VP/Other Executive

Functionality and Upgrades

Agfa HealthCare’s project plans seem to be custom for each customer, and they are not very...

Jan 2023
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VP/Other Executive

Implementation and Training

Agfa HealthCare recently implemented a user group to try to improve ongoing training, so they are...

Jan 2023
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VP/Other Executive

Service and Support

Agfa HealthCare’s support has been a challenge. We consistently have to use out-of-band escalation...

Jan 2023
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Physician

Technology

The Agfa HealthCare product is scalable, neutral, and easy to connect with third-party solutions. We...

Jan 2023
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VP/Other Executive

Technology

The thing that has gone well with the VNA is it is relatively standards based when compared with...

Jan 2023
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VP/Other Executive

Technology

We have had issues with software quality and instability predominantly on the prior version. It was...

Jan 2023
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Director

Functionality and Upgrades

The VNA is pretty restrictive in the ability to manipulate the DICOM header, and we have found that...

Dec 2022
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Director

Relationship

With the VNA, Agfa HealthCare doesn't deliver upgrades when they are promised. Agfa HealthCare...

Dec 2022
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Director

Technology

The VNA is very flexible and configurable. We can go in and add storage, new modalities, and new...

Dec 2022
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Director

Other Observations & Comments

I would purchase the Agfa HealthCare VNA again. We made a mistake letting the system go because we...

Dec 2022
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(0)
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Director

Technology

Enterprise Imaging VNA never did what the physicians wanted it to do. There were all kinds of...

Dec 2022
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CEO/President

Functionality and Upgrades

Agfa Healthcare is so much better now than they were initially. When we started with the solution,...

Dec 2022
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Director

Other Observations & Comments

We use Agfa HealthCare's VNA across multiple departments. We are working to get more images from...

Dec 2022
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Director

Relationship

We work with good people. We appreciate the questions they ask, and we like to give feedback. There...

Dec 2022
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(0)
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Manager

Service and Support

We are a large organization with a strong IT team, and thankfully, they are good with imaging. Our...

Dec 2022
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Manager

Functionality and Upgrades

We use our VNA for both radiology and cardiology, and I believe there are others adding some outside...

Dec 2022
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CIO

Future Outlook

The overall culture has been shifting with Agfa Healthcare, and although that shift has been taking...

Dec 2022
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(0)
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Director

Service and Support

Agfa Healthcare is not proactive about any problems. We have been asking the vendor for some...

Nov 2022
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Manager

Future Outlook

Agfa HealthCare is putting all their development resources into Enterprise Imaging VNA. They are...

Oct 2022
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(0)
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Manager

ROI / Cost

Agfa HealthCare has shifted. It seems like we are being charged more. With regard to some small...

Oct 2022
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(0)
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Director

ROI / Cost

Since the time we signed our project agreement, Agfa HealthCare's technology and business practices...

Oct 2022
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(0)
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Director

Interfacing and Integration

The capabilities that the product has within our environment allow us to connect different types of...

Oct 2022
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(0)
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Manager

Service and Support

Agfa Healthcare’s support team is okay. The turnaround times for solutions are not as fast as we...

Sep 2022
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(0)
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Manager

Functionality and Upgrades

The product performs fairly well once our data is in the system if the data is stored correctly. But...

Sep 2022
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(0)
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Manager

Other Observations & Comments

We have had some good interactions with the vendor, but our interactions have not always led to results....

Sep 2022
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(0)
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Manager

Service and Support

The vendor's phone support has been challenging. The technical team is rarely able to resolve...

Sep 2022
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(0)
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Analyst/Coordinator

ROI / Cost

Enterprise Imaging VNA is a good solution. We would buy it again.

Sep 2022
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(0)
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Analyst/Coordinator

Relationship

Agfa HealthCare has been a great partner for us, and we look forward to continuing to work with them....

Sep 2022
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(0)
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Manager

Interfacing and Integration

The system isn't a true VNA. The way it archives is different, and it has a lot of gaps. However,...

Aug 2022
||
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Director

Relationship

We are looking for more cloud-based services, more reliability, high availability, and less...

Apr 2022
||
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