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Enterprise Imaging VNA
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Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
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Director

We are looking for more cloud-based services, more reliability, high availability, and less...

Apr 2022
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Manager

Agfa HealthCare is doing great. Enterprise Imaging VNA is rock solid. I used to rate the vendor...

Mar 2022
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Manager

We haven't seen the growth from Enterprise Imaging VNA that we have hoped for. We want to move...

Mar 2022
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Director

When we went to Agfa, they were really the only ones that understood that the true idea of...

Jan 2022
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Director

We have struggled with the Agfa relationship in general. The issue isn't specific to the VNA or the...

Nov 2021
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Director

It is hard to separate each of the solutions. We purchased Agfa's suite of solutions so that we...

Nov 2021
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Director

Agfa's support is very hit or miss in general. It feels like the vendor has had some turnover. They...

Nov 2021
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Director

We have had some challenges with Agfa in terms of our relationship but not in terms of the VNA....

Nov 2021
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Director

Agfa's support is hit or miss. We work with good people, and we work with people who don't close the...

Nov 2021
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Manager

Agfa HealthCare doesn't keep their promises. In the last couple of years, we have run into issues...

Nov 2021
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Manager

The vendor is a long-time partner of ours, and they have done a good job of not nickel-and-diming...

Nov 2021
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Manager

A recent upgrade required more hardware to be implemented. Our implementation of the system has been...

Nov 2021
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Manager

The system has been pretty solid, and it is getting us to where we need to be in terms of functions....

Nov 2021
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Manager

We can schedule calls with the vendor's executives to discuss our enterprise-level concerns. The...

Nov 2021
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Manager

Enterprise Imaging VNA is straightforward and doesn’t require a ton of administration. We also have...

Nov 2021
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VP/Other Executive

We haven't had too many challenges with the VNA. We have consolidated radiology and cardiology into...

Nov 2021
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VP/Other Executive

Agfa needs to bring on more support for their enterprise imaging suite. They are adding people, but...

Nov 2021
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Director

We have an interesting makeup for our overall enterprise solution and have been working with a...

Nov 2021
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CIO

Images from different specialists don't have to be separate, and VNAs can arguably support the...

Oct 2021
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CIO

The product has been reliable and available. Those are huge things for a VNA. It is also a...

Oct 2021
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Manager

I would like improved flexibility for image intake on the product, particularly external studies. I...

Oct 2021
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Manager

We want to replace Agfa HealthCare's software because our end users have some general...

Oct 2021
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CEO/President

We have experienced a return on our investment with the product. The system is a significant step up...

Oct 2021
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CEO/President

If I could buy the product as it is now, I would buy it again. But if I had to go through what I did...

Oct 2021
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CEO/President

I have seen the vendor follow through on 90% of what we have asked of them. That is a pretty...

Oct 2021
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CEO/President

When we have been on new releases of the system, we have been able to access the vendor's very best...

Oct 2021
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CEO/President

Our last couple of upgrades to the system have been very smooth. They have been perfect.

Oct 2021
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CEO/President

The vendor's training has been very good. We get white-glove service because of our relationship...

Oct 2021
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CEO/President

We have had a relationship with the vendor for the last few years, and we have had a lot of...

Oct 2021
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CEO/President

In general, most of our problems with the solution have been from integrating with other products....

Oct 2021
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CIO

We have been able to consolidate our imaging into a central location with Agfa. Enterprise Imaging...

Sep 2021
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VP/Other Executive

Enterprise Imaging VNA is easy to use and runs in the background. We have been able to bring in...

Sep 2021
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VP/Other Executive

The support has been improving due to the better processes that Agfa has put into place. The support...

Sep 2021
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Director

We deployed Enterprise Imaging VNA during the height of COVID-19, so the vendor couldn't send a team...

Sep 2021
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Director

I like my sales representative at Agfa, but I don't know that I like anybody else there.

Sep 2021
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(0)
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Director

I can't think of any improvements I would like to see in Enterprise Imaging VNA.

Sep 2021
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(0)
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Director

Things are going well with the product. We don't use it for too much other than storing and getting...

Sep 2021
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Director

Agfa has been more tactical than strategic for us. They don't try to strategically guide and direct...

Sep 2021
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Manager

Agfa's role is mostly tactical at this point because our relationship in the early days of the...

Sep 2021
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Manager

Our satisfaction level may change if we can get the new version of the product and everything goes...

Sep 2021
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Manager

The vendor worked with us diligently. We brought a system up, and it added value in that we worked...

Aug 2021
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Manager

In terms of charging, Agfa HealthCare is just like every other vendor that we deal with in terms of...

Aug 2021
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Manager

We have seen a difference in the last few years with the implementation services. I don’t know...

Aug 2021
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Manager

There are some missing components for nuclear medicine.

Aug 2021
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