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Enterprise Imaging VNA Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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Current Time Inside Cache Tag Helper: 1/25/2021 1:07:26 AM and Model.EvProductId = 58676

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User Commentary

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Director

Functionality and Upgrades

The VNA is scalable and truly neutral. We have proven that by adding many images from other...

Jan 2021
(0)
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Manager

Relationship

Sometimes it takes a while to get something escalated, but when we do have escalation, the vendor...

Dec 2020
(0)
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Manager

Relationship

Some of Agfa's development has been pending for a long time. We have been promised certain versions...

Dec 2020
(0)
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Manager

Functionality and Upgrades

Enterprise Imaging VNA is pretty transparent. We have some issues with how the data is processed,...

Dec 2020
(0)
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Analyst/Coordinator

Other Observations & Comments

The vendor keeps their promises for the most part; however, additional negotiation was needed in our...

Dec 2020
(0)
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Analyst/Coordinator

Service and Support

In terms of the support we have received during the COVID-19 crisis, the vendor worked with us in...

Dec 2020
(0)
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Director

Service and Support

We have migrated several departments to the VNA. We started with radiology and cardiology and then...

Oct 2020
(0)
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Manager

Relationship

There have been some high-level conversations where we have tried to figure out where we were going,...

Sep 2020
(0)
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Manager

Service and Support

The vendor has done very well with their ongoing support. We get regular support from the vendor. We...

Sep 2020
(0)
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Manager

Functionality and Upgrades

The viewer is clearly better than the old viewer. Our hospital likes the viewer because...

Sep 2020
(0)
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Director

Technology

I don’t know that we have the system sized accurately, despite going through the process of trying...

Aug 2020
(0)
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Director

ROI / Cost (care and feeding)

Everything costs money with Agfa HealthCare. We are nickel-and-dimed. We are thinking about looking...

Aug 2020
(0)
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Manager

Functionality and Upgrades

Enterprise Imaging VNA has been stable. It is bolted to the enterprise system and is a solid...

Aug 2020
(0)
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Manager

ROI / Cost (care and feeding)

The VNA application is oversold. It is not as functional and is missing voice recognition that works...

Aug 2020
(0)
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Manager

Interfacing and Integration

We tried moving to another VNA product, but we ended up staying with Agfa's system because it was...

Jul 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

There have been some improvements in one of our departments because they had a very primitive...

Jun 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

One advantage of the system is basically more specified consults. For example, a certain department...

Jun 2020
(0)
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Analyst/Coordinator

Future Outlook

In terms of how Agfa supported us through COVID-19, I wouldn’t say that the support came in a good...

Jun 2020
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

We have definitely realized an ROI with the product with both finances and patient care. In the...

Jun 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Agfa is definitely a good customizing company. They are the king of customization. There are...

Jun 2020
(0)
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 or  to see details.

Analyst/Coordinator

Service and Support

An advantage for Agfa is that they have a great monitoring tool to let us know immediately when...

Jun 2020
(0)
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Analyst/Coordinator

Lessons Learned

I would definitely highly recommend Agfa simply because there are a lot of organizations out there...

Jun 2020
(0)
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Analyst/Coordinator

Future Outlook

We are very happy with our deployment in the sense that there are a lot of departments out there...

Jun 2020
(0)
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 or  to see details.

Director

ROI / Cost (care and feeding)

With our other major vendors, similar services are typically covered, but with Agfa, we continue to...

Jun 2020
(0)
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 or  to see details.

Director

Functionality and Upgrades

Enterprise Imaging VNA works and has been trouble free. I guess that is what I like about it.

Jun 2020
(0)
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Director

Interfacing and Integration

We are using Enterprise Imaging VNA for all of our radiology, and we also have images coming in from...

May 2020
(0)
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Director

Functionality and Upgrades

The ease of use is very high, but our end users really don't see the transaction because it just...

May 2020
(0)
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 or  to see details.

Director

Implementation and Training

The implementation was good and organized ahead of time. It was pretty seamless, and we were good to...

May 2020
(0)
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 or  to see details.

Director

Functionality and Upgrades

A lot of our clinicians like that they have quick and easy access to images. The system helps the...

May 2020
(0)
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 or  to see details.

Director

Future Outlook

We utilize the VNA for radiology and cardiology and have plans to grow it out. We have a pretty good...

May 2020
(0)
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 or  to see details.

Director

Service and Support

We are on our way to rolling out enterprise imaging, and Agfa has been helpful in rolling out our...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We had an old VNA, but we are putting everything into Enterprise Imaging VNA. It is a multiple-user,...

Apr 2020
(0)
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 or  to see details.

Manager

Functionality and Upgrades

We like that there are many different ports of entry for DICOM images. We can configure the ports...

Apr 2020
(0)
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Manager

Relationship

The vendor is keeping their promises more than before. They have improved in that area. We are...

Apr 2020
(0)
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 or  to see details.

Manager

ROI / Cost (care and feeding)

The vendor absolutely avoids charging for every little thing. We do big, broad contracts that cover...

Apr 2020
(0)
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 or  to see details.

CIO

Functionality and Upgrades

The difference between Agfa and other vendors is that they have one solution and bring the...

Jan 2020
(0)
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CIO

Implementation and Training

Agfa's service and their ability to implement were beyond belief. Agfa was all over this project....

Jan 2020
(0)
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 or  to see details.

CIO

Relationship

I am transparent with our vendor representative. If I have a problem with something, I tell that...

Jan 2020
(0)
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 or  to see details.

CIO

Relationship

I guarantee that Agfa listens to their customers. I have looked at Agfa’s road map and what they are...

Jan 2020
(0)
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 or  to see details.

CIO

Interfacing and Integration

We had to do a complete integration path using our viewer in order to propel images through another...

Jan 2020
(0)
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 or  to see details.

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