
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Functionality and Upgrades
Agfa HealthCare’s project plans seem to be custom for each customer, and they are not very...
Login or Create an Account to see details.
Implementation and Training
Agfa HealthCare recently implemented a user group to try to improve ongoing training, so they are...
Login or Create an Account to see details.
Service and Support
Agfa HealthCare’s support has been a challenge. We consistently have to use out-of-band escalation...
Login or Create an Account to see details.
Technology
The Agfa HealthCare product is scalable, neutral, and easy to connect with third-party solutions. We...
Login or Create an Account to see details.
Technology
The thing that has gone well with the VNA is it is relatively standards based when compared with...
Login or Create an Account to see details.
Technology
We have had issues with software quality and instability predominantly on the prior version. It was...
Login or Create an Account to see details.
Functionality and Upgrades
The VNA is pretty restrictive in the ability to manipulate the DICOM header, and we have found that...
Login or Create an Account to see details.
Relationship
With the VNA, Agfa HealthCare doesn't deliver upgrades when they are promised. Agfa HealthCare...
Login or Create an Account to see details.
Technology
The VNA is very flexible and configurable. We can go in and add storage, new modalities, and new...
Login or Create an Account to see details.
Other Observations & Comments
I would purchase the Agfa HealthCare VNA again. We made a mistake letting the system go because we...
Login or Create an Account to see details.
Technology
Enterprise Imaging VNA never did what the physicians wanted it to do. There were all kinds of...
Login or Create an Account to see details.
Functionality and Upgrades
Agfa Healthcare is so much better now than they were initially. When we started with the solution,...
Login or Create an Account to see details.
Other Observations & Comments
We use Agfa HealthCare's VNA across multiple departments. We are working to get more images from...
Login or Create an Account to see details.
Relationship
We work with good people. We appreciate the questions they ask, and we like to give feedback. There...
Login or Create an Account to see details.
Service and Support
We are a large organization with a strong IT team, and thankfully, they are good with imaging. Our...
Login or Create an Account to see details.
Functionality and Upgrades
We use our VNA for both radiology and cardiology, and I believe there are others adding some outside...
Login or Create an Account to see details.
Future Outlook
The overall culture has been shifting with Agfa Healthcare, and although that shift has been taking...
Login or Create an Account to see details.
Service and Support
Agfa Healthcare is not proactive about any problems. We have been asking the vendor for some...
Login or Create an Account to see details.
Future Outlook
Agfa HealthCare is putting all their development resources into Enterprise Imaging VNA. They are...
Login or Create an Account to see details.
ROI / Cost
Agfa HealthCare has shifted. It seems like we are being charged more. With regard to some small...
Login or Create an Account to see details.
ROI / Cost
Since the time we signed our project agreement, Agfa HealthCare's technology and business practices...
Login or Create an Account to see details.
Interfacing and Integration
The capabilities that the product has within our environment allow us to connect different types of...
Login or Create an Account to see details.
Service and Support
Agfa Healthcare’s support team is okay. The turnaround times for solutions are not as fast as we...
Login or Create an Account to see details.
Functionality and Upgrades
The product performs fairly well once our data is in the system if the data is stored correctly. But...
Login or Create an Account to see details.
Other Observations & Comments
We have had some good interactions with the vendor, but our interactions have not always led to results....
Login or Create an Account to see details.
Service and Support
The vendor's phone support has been challenging. The technical team is rarely able to resolve...
Login or Create an Account to see details.
ROI / Cost
Enterprise Imaging VNA is a good solution. We would buy it again.
Login or Create an Account to see details.
Relationship
Agfa HealthCare has been a great partner for us, and we look forward to continuing to work with them....
Login or Create an Account to see details.
Interfacing and Integration
The system isn't a true VNA. The way it archives is different, and it has a lot of gaps. However,...
Login or Create an Account to see details.
Relationship
We are looking for more cloud-based services, more reliability, high availability, and less...
Login or Create an Account to see details.
Featured Report
Preferences