Home chevron icon Global chevron icon Global (Non-US) chevron icon PACS (Global)

IMPAX (Global) Commentary
Filtered view: (Canada)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
View Product Scores
View Advanced Filters
Advanced Filters
Region Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Canada PACS 2024: Market Volatility Heightens as Organizations Look to Improve Their Experience
Canada PACS 2024:
Market Volatility Heightens as Organizations Look to Improve Their Experience
March 2024
View Report
Europe PACS 2022: Technology & Partnership Crucial in Evolving Market
View Report
Middle East & Africa PACS 2022: Which Vendors Meet Customer Expectations?
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Product

We are pretty satisfied with IMPAX, even though the product is outdated. Recommending IMPAX would be...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Since the vendor has a new solution, they don't really support IMPAX anymore. However, when we need...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I never meet with AGFA HealthCare, and I meet with most other vendors at least a couple of times a year....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

We are seeing some performance degradation with IMPAX, and we don't believe that will be fixed until...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

Our people are looking forward to things being faster with AGFA HealthCare’s new system.

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

If we were to replace our PACS here, we would have to go out to do an RFP, and I cannot guarantee...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We haven't had a lot of interaction with AGFA HealthCare. We haven't had anything substantial. There...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

AGFA HealthCare’s PACS, tools, installation, and the setup of user-specific tools and workflows are...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

I would tell someone looking into AGFA HealthCare that they have a good-quality implementation team....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship

We have been consolidating to Agfa. We have moved some facilities onto Agfa's software, and they are...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty

We are considering moving to Agfa HealthCare's enterprise imaging platform instead of upgrading to...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship, Product

We haven't had an issue with Agfa HealthCare not doing what they say they will do in the marketplace...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Culture, Relationship

Our region has a smaller market, and fewer sales happen here. There are a limited number of...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Culture, Value

Agfa HealthCare has been good. We have good contracts with the vendor, and they certainly don't...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

We are on an older version of the product, but the level of standards with regard to the VNA isn’t...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Operations

When we did the implementation, things were left out. We had to price things afterward, and there...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Agfa HealthCare now sends me a detailed regular report on everything because I was left in the dark...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

As long as everything is being done and all the checks and balances are working in the background,...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

It is not Agfa HealthCare's fault that IMPAX is antiquated. It is not meeting our needs right now,...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We use voice recognition software that is built into IMPAX. That feature broke a while back. It is...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Sometimes when things go down on-site, Agfa HealthCare does not do proactive things. I had to put...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term
View All Reports
Related Reports
Performance
KLAS article icon
Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​