AGS Health Ambulatory RCM Services Commentary

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Looking back at all of our meetings that we have with AGS Health, anytime that there is an issue,...

AGS Health is doing exactly what we want them to do. Sometimes they exceed expectations, and...

One of our AGS Health account managers is based in the US and is very nice When we first started...

Our team decided to let go of internal employees and hire AGS Health, but we did not have a fully...

My thing with AGS Health is that I don't treat them like an outsourced provider. They're our...

AGS Health helped develop and build our BI dashboard tools, so they were extremely helpful in...

AGS Health needs to be a bit more proactive in what they're doing and come back to me with solutions...

AGS Health hires good talent based on their model and reputation as a company. People want to work...

The one strength that AGS Health has is that they are very good listeners. They want to please us...

I feel that the offshoring with AGS Health offers a competitive cost but also simplicity in RCM functionality....

We still have opportunities with AGS Health. We still have higher aging than we would like to have....

AGS Health does a nice job. The opportunity lies in continuing to make sure that prioritization and...

As we have worked with AGS Health, we have collected the most cash that we have in years. We’ve...

At times, we struggle with priorities for A/R aging and stuff like that in our work with AGS Health....

AGS Health has contributed to my A/R. I just treat them as another employee, and my employees are...

AGS Health does a really good job. I don't want to give them a top score because there's always...

We would like AGS Health to be a little more proactive with their analysis. They tell us where we...

We keep talking to AGS Health about their impact on A/R days. They know what our A/R days are and...

Our AGS Health account manager is very good. We meet every other week to talk about our needs and...

AGS Health recently did some restructuring of their leadership; they call it vertical leadership....

I would like to see some better recognition of some of AGS Health’s employees because some of them...

AGS Health is willing to learn from their errors. They are willing to work with us to optimize our...

AGS Health works in tandem with my team. They are efficient and integrate well. The key to our...

AGS Health's coding services are excellent. We enjoy our partnership with their team.

AGS Health's strengths are their responsiveness and openness to feedback.

We have a regular call with AGS Health, and they go over any inventory that we have, what is in...

We do have errors with AGS Health, and their auditing is sometimes different than ours. They could...

AGS Health has been really good about learning the applications that we work with. We make things...

AGS Health is really good at applying feedback. When we ask them to include some of the productivity...

Lately, I have noticed an interchange with staff members at AGS Health, and when people leave and...

We set our expectations for AGS Health and put those in writing. They do what they can with the...

AGS Health doesn't really do anything that would increase our cash collections. They are a lot of...

I negotiated some low rates. We have really good pricing, and we also have a lot of penalty things...

AGS Health took a step backward in their A/R work. They had a massive turnover in their A/R team,...

AGS Health is still considered our best firm overall. If there were a score above the top of the...

The process is clunky at best. The fact that the firm is overseas impacts the ability of the firm to...

QA improvements are needed to align with our expectations. There are language barriers, and the...

AGS Health strives to meet metrics and continuous improvement. They take constructive feedback and...

We really have no issues with the AGS Health consultants. If we need to make any kind of change,...

AGS Health is very flexible in what they are willing to do. Whatever they do for us, they always do...