AGS Health Ambulatory RCM Services Commentary

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As we have worked with AGS Health, we have collected the most cash that we have in years. We’ve...

At times, we struggle with priorities for A/R aging and stuff like that in our work with AGS Health....

AGS Health has contributed to my A/R. I just treat them as another employee, and my employees are...

AGS Health does a really good job. I don't want to give them a top score because there's always...

We would like AGS Health to be a little more proactive with their analysis. They tell us where we...

We keep talking to AGS Health about their impact on A/R days. They know what our A/R days are and...

Our AGS Health account manager is very good. We meet every other week to talk about our needs and...

AGS Health recently did some restructuring of their leadership; they call it vertical leadership....

I would like to see some better recognition of some of AGS Health’s employees because some of them...

AGS Health is willing to learn from their errors. They are willing to work with us to optimize our...

AGS Health works in tandem with my team. They are efficient and integrate well. The key to our...

AGS Health's coding services are excellent. We enjoy our partnership with their team.

AGS Health's strengths are their responsiveness and openness to feedback.

We have a regular call with AGS Health, and they go over any inventory that we have, what is in...

We do have errors with AGS Health, and their auditing is sometimes different than ours. They could...

AGS Health has been really good about learning the applications that we work with. We make things...

AGS Health is really good at applying feedback. When we ask them to include some of the productivity...

Lately, I have noticed an interchange with staff members at AGS Health, and when people leave and...

We set our expectations for AGS Health and put those in writing. They do what they can with the...

AGS Health doesn't really do anything that would increase our cash collections. They are a lot of...

I negotiated some low rates. We have really good pricing, and we also have a lot of penalty things...

AGS Health took a step backward in their A/R work. They had a massive turnover in their A/R team,...

AGS Health is still considered our best firm overall. If there were a score above the top of the...

The process is clunky at best. The fact that the firm is overseas impacts the ability of the firm to...

QA improvements are needed to align with our expectations. There are language barriers, and the...

AGS Health strives to meet metrics and continuous improvement. They take constructive feedback and...

We really have no issues with the AGS Health consultants. If we need to make any kind of change,...

AGS Health is very flexible in what they are willing to do. Whatever they do for us, they always do...

I don't know the exact dollar amount being invested into AGS Health, but I do know that for the...

AGS Health could improve the overall speed of cash return. Independence of workflow is an area that...

I have questions about the strength of our partnership and continuing the partnership. I think we...

When it comes to coding-accuracy denials, those would be in the area of AGS Health’s front-end work,...

AGS Health could do better. Particularly in the A/R follow-up realm, we set pretty cut-and-dry...

AGS Health does a lot of work. I think they do a nice job, but there is definitely some room for...

I think the language barrier with the firm is tough. I would tell others looking at AGS Health to...

AGS Health definitely has a long-term interest in continuing our partnership. AGS Health is...

I do feel that the AGS Health team and the leadership members I work with have an understanding of...

The way that AGS Health was originally organized was very siloed, and it was very difficult for us...

AGS Health has been very fair in how they charge. They have a very straightforward FTE-based...

Our relationship with AGS Health is one where we point and tell them what to do, so they don't...

AGS Health doesn’t bring a whole lot to the table, and they don’t really do a lot to impact our...

Several months into our contract with AGS Health, they were just not performing as well as expected....

Overall, we have had a very good experience with the firm. We have spent a lot of time documenting...

AGS Health really impressed us this year. With AGS Health, we are able to do more. We wouldn't have...

AGS Health really takes the time to get to know clients and their businesses. It is a true...

AGS Health is very agile, so if we have any needs that come up unexpectedly, they are able to...

AGS Health exceeds our expectations today. We didn't always have that collaboration in the past. The...

There is always room for improvement in the revenue cycle. Unless our denials and DSO are zero,...

AGS Health is very economical. AGS Health handles a lot of volume, but they don't always take the...

In essence, the impact on patient experience can go all the way through the revenue cycle. And if...

I don't think AGS Health has exceeded our expectations anywhere. Aside from their eagerness and...

AGS Health needs to follow our processes more closely and rely on them instead of immediately...

The language barrier makes things challenging with AGS Health, but the main issue right now is that...

There are two levels of staff members that we work with from AGS Health. We have the US management...

I don't want to say there is a lot of turnover with AGS Health, but there is more turnover than here...

AGS Health’s quality of staff is one of the major highlights for me. That has been a huge part of...

AGS Health consistently meets our expectations but doesn't exceed them. We have the luxury of being...

The work that we originally hired AGS Health to do greatly impacted our cash collections. I'm not...

The people at AGS Health are visionaries, so they come up with ideas that can help us work smarter...

The AGS Health consultants have been a great addition. They retain information well, respond quickly...

We are very satisfied with the consultants at AGS Health. The only challenge has been occasional...

AGS Health demonstrates strong knowledge and initiative. One impressive aspect is their...

AGS Health’s leadership team is exceptionally responsive, and they are truly available around the...

AGS Health has deep expertise, and we rely on them for projects within the payment-posting scope...

The overall quality of AGS Health’s work is excellent. On the rare occasion that a new team member’s...

We track posting performance by measuring the number of days from the deposit date to when payments...

The quality of AGS Health’s work consistently meets our expectations, but what really stands out is...

We struggle to get the firm to hit our productivity and quality models or our set expectations. We...

AGS Health is cleaning up a huge mess from our previous firm. We haven’t really seen the result of...

When I first contracted with AGS Health, we were very leery about going offshore. But we did a lot...

AGS Health has helped us out tremendously by keeping up with us. The firm gets cash flow going by...

We have regular meetings with AGS Health to go over any issues or questions that we have.

AGS Health is working on older claims. To be fair, I think there is still a lot of opportunity for...

AGS Health’s services are not necessarily a bad thing. The firm just needs to get their data team on...

We have the right leadership from AGS Health trying to help us. We have talked with them about a few...

We have had mishaps here and there. There is a lot of good, but there are some areas of opportunity....

AGS Health messed up when telling us their forecasted collections. There was a big disconnect. They...

I don't feel like AGS Health charges for every little thing. Their charges are pretty cut-and-dried....

I would like AGS Health to consider our business as they are growing with their private equity...

What I like about AGS Health is their ability to deliver as expected. They are willing to take some...

AGS Health wants to do a fantastic job. That shows in what they will do and how they react anytime...

AGS Health has turnover with their staff, and with that, there is always a learning curve. We always...

The biggest outcomes and tremendous value in the partnership are in the cost per FTE, AGS Health’s...

AGS Health has a pretty impressive technology stack, and they are working on or investing in a lot...

The most complimentary thing I can say about AGS Health is that they are very responsive. Night,...