AGS Health Extended Business Office Commentary

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AGS Health’s turnover rate is extreme. The firm has constant turnover, and I really struggle with...

We meet with AGS Health frequently. Anytime there's an issue, they're fast to get in touch with me...

The biggest benefit of AGS Health is their ability to be agile as it relates to staffing needs. If...

The firm definitely has struggled with some of our retention of resources, specifically the ones...

AGS Health's account management is getting better. They've added some additional leadership and...

In the extended business office model, AGS Health's customer service and flexibility have been...

We haven't seen the overturn rate with AGS Health's consultants that we've seen with other firms' consultants....

Sometimes we spend a lot of time training up an AGS Health person, and then they leave. That drives...

AGS Health’s staff has the ability to fill my needs quickly, and the firm has their staff all be...

Offshore vendors like AGS Health have a lot of turnover, so we get what we are paying for, but from...

The managed Medicare payers are struggling; they are paying later and denying more. It is death by a...

AGS Health is doing what I expect them to do and a little bit more. Their work has been above...

Our contract with AGS Health is not contingency based; it is FTE based. They are like a true...

We do need to provide standard operating procedures that the firm's staff follows exactly. AGS...

AGS Health is a very good partner. Overall, we are very happy with the services they provide, and we...

The service is pretty inexpensive. We have good rates. We get what we pay for. The firm is about...

AGS Health is not part of our long-term plans for extended business office work because we are...

The sentiment toward offshoring is past experiences of not having the outcome that we hired firms to...

We have calls with AGS Health’s leadership, and the leadership is responsible for cascading the...

It is difficult to get communication from the normal AGS Health FTEs working the accounts because...

The quality of AGS Health’s offshore resources is about the same as our internal team, and our...

The AGS Health FTEs that we work with are always very qualified, but there is definite turnover.

AGS Health does a great job, but I never see them going above and beyond. They just do their account...

The firm is very detail and process oriented with the training and the monitoring. The quality...

The onboarding for and transition to AGS Health extended business office were a hundred times...

In comparison to other offshore partners that we have used, AGS Health has done an exceptional job...

I know AGS Health is doing some initial AI RPA work and using some more intelligent automated...

We have a very positive relationship and experience outcome with our AGS Health team. The firm is...

I would refer someone considering AGS Health to another firm. I wish we had known that AGS Health...

We are not happy on the pro fee side of AGS Health. We are not wowed by them, but we are not...

The higher-level people at AGS Health are involved; they don’t necessarily solve the problems, but...

As far as strategic ability goes, it would be helpful if the firm could step up a bit more in terms...

Working with teams in India, one of the challenges we have encountered is that sometimes employees...

AGS Health’s reports are very good. They provide all the information we need, and I don’t think...

The offshore resources haven’t been able to handle government accounts like Medicare because they...

In the beginning, AGS Health had quite a lot of turnover, but it seems that they have kind of worked...

The people I work with from AGS Health are empowered to solve my problems, so I'm satisfied with...

I don't know that AGS Health drives tangible outcomes. They are accomplishing what I have asked them...

I would like to see AGS Health perform an analysis. Instead of just giving me an output, I want them...

I actually like the AGS Health team. The team members are very respectful. They genuinely want to do...

There is a language barrier with AGS Health’s consultants. There is always someone on the call who...

AGS Health has excellent communication with us about issues they find or things they don't know how...

AGS Health has amazing staff retention. We have not seen tremendous turnover in the last couple of...

AGS Health could work on learning to pivot more quickly when a problem arises. They sometimes take a...

The firm is communicative. Their leaders try. But they aren’t hitting their productivity metrics or...

As far as AGS Health retaining qualified talent goes, the issue is not that AGS Health doesn't have...

AGS Health does a great job of trying to do what we need. A lot of the time, there is a lot of...

At every level, AGS Health is very engaged and wants to be a good partner. AGS Health goes above and...

If the firm exceeded my expectations, they would be doing everything that we ask AGS Health to do...

AGS Health stands out for their responsiveness and the quality of their reporting. The AGS Health...