AGS Health Extended Business Office Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Services
We have had some struggles with AGS Health’s invoicing. The firm doesn't nitpick us with their...
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Relationship
AGS Health consistently meets my expectations. In order for them to exceed our expectations, they...
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Relationship
AGS Health has very robust reporting. It wasn't integrated into our certain tracking. We asked the...
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Value
To make me feel like I’m getting more of my money’s worth, the firm would need to move through...
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Relationship
I see a lot of the firm’s buffer staff turning over. I don't know the root cause, so I don't know...
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Services, Value
Considering AGS Health’s consistency whenever issues arise, the firm is pretty good about being...
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Operations
I would like things to get better around the firm’s appeal level. There are different levels of...
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Relationship, Operations
I like the responses and the way the firm makes sure that we are getting back the things that they...
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Operations, Value
Even if we don't have enough accounts to send over to AGS Health, the firm will pull back some of...
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Relationship
Our relationship is pretty good. At first, it was a little rocky until we got a process done with...
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Relationship
On our side, we don't have a lot of turnover. It seems like the same employees have been with AGS...
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Relationship
AGS Health stays on top of their goals and tries very hard to maintain the goals we have set for...
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Operations
In the last year, there has been quite a bit of turnover on AGS Health’s end. It is hard when we go...
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Relationship
The staff from AGS Health is very responsive and tries their hardest to meet our needs, but...
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Relationship, Services
Whenever we share something with the management group, they say they will cascade it to their team....
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Relationship
AGS Health does their own QA for different services. If a particular FTE isn't meeting quality or...
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Relationship
AGS Health is very flexible. We reached out to AGS Health when we realized we were going to have to...
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Value
We work with a couple of other firms, and they charge us from the time that the new FTE is hired all...
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Loyalty, Relationship
AGS Health is exceeding expectations through their quality and proactive nature. AGS Health has also...
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Relationship
I have never had to escalate anything at AGS Health because we haven't gotten an answer. With some...
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