
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Operations
The vendor has been much better at keeping their promises in the last two years. Altera Digital...
Login or Create an Account to see details.
Loyalty, Relationship
I want Altera Digital Health to get their support staff to understand the software a bit better....
Login or Create an Account to see details.
Loyalty
There has 100% been a difference in how the vendor works now compared to how they were before the...
Login or Create an Account to see details.
Culture, Value
With our experience, Paragon Clinicals and the cost don't lead to something that we would keep long...
Login or Create an Account to see details.
Product
This kind of system has to do with patient safety, and end users use it every single day, so we want...
Login or Create an Account to see details.
Culture, Operations
Altera Digital Health brought in a team to evaluate everything that we needed, and there has been...
Login or Create an Account to see details.
Loyalty, Relationship
Altera Digital Health does keep all their promises, even more so now that they are owned by Harris...
Login or Create an Account to see details.
Loyalty, Relationship
The first thing Altera Digital Health did when they got bought by Harris Healthcare was have a pit...
Login or Create an Account to see details.
Loyalty, Product
When I launch Paragon Clinicals, it takes so long to launch because it goes through security through...
Login or Create an Account to see details.
Loyalty, Product
In Paragon Clinicals, maybe we want some enhancements, changes, or a search feature. Maybe there is...
Login or Create an Account to see details.
Loyalty
The vendor has service after the sale. Their CEO came from Harris Healthcare, so there is new...
Login or Create an Account to see details.
Value
Altera Digital Health does avoid charging for every little thing. I would pay more for Paragon...
Login or Create an Account to see details.
Loyalty, Product
I don't have issues with Paragon Clinicals' ease of use, but I know our staff does as the end users....
Login or Create an Account to see details.
Loyalty, Value
Paragon Clinicals is so much cheaper than other EMRs. I understand that today, Epic's product is...
Login or Create an Account to see details.
Value
With Paragon Denali being compartmentalized and with the power of the cloud, I'm so confident that...
Login or Create an Account to see details.
Loyalty, Product
There are a few things we want to see changed with Paragon Clinicals. It doesn't have a full ER...
Login or Create an Account to see details.
Loyalty, Product
We haven't really seen or worked with Altera Digital Health’s new Paragon Denali product. Based on...
Login or Create an Account to see details.
Operations
Altera Digital Health has supposedly improved their training, but that hasn't been conveyed to us by...
Login or Create an Account to see details.
Loyalty
Altera Digital Health's path with Paragon Clinicals is that they are moving it into their new...
Login or Create an Account to see details.
Loyalty
What I like most about Paragon Clinicals is the familiarity of it. We have gone through a lot of...
Login or Create an Account to see details.
Relationship, Product
I would have to just say that Altera Digital Health doesn't promote Paragon Clinicals. We don't even...
Login or Create an Account to see details.
Value
Altera Digital Health is not afraid to send me an invoice. It isn't so much that they...
Login or Create an Account to see details.
Loyalty, Relationship, Product
There are some AI components that could be put into the product, and Altera Digital Health plans on...
Login or Create an Account to see details.
Loyalty
Right now, we are evaluating another vendor, and I have been working through that process with...
Login or Create an Account to see details.
Value
Altera Digital Health charges us for upgrades, but that is pretty much standard practice. We get...
Login or Create an Account to see details.
Relationship, Operations
When something new comes out, Altera Digital Health usually makes it available. They communicate...
Login or Create an Account to see details.
Loyalty
We have a good relationship with Altera Digital Health, and financially, we have so much invested in...
Login or Create an Account to see details.
Product
We are running into some issues with some CMS reporting tools that we are not able to use through...
Login or Create an Account to see details.
Operations
Altera Digital Health does a good job with training. They have meetings where they go over CMS...
Login or Create an Account to see details.
Product
Paragon Clinicals works the way the vendor says it does. But I have watched a provider work on...
Login or Create an Account to see details.
Relationship
I had to call my Altera Digital Health salesperson after-hours because I couldn't get anyone else to...
Login or Create an Account to see details.
Product
Overall, Paragon Clinicals is a decent product. The core of the product is decent, but Altera...
Login or Create an Account to see details.
Relationship
I would like the vendor to be more proactive about budgeting. I struggle with budgeting. The vendor...
Login or Create an Account to see details.
Relationship
Altera Digital Health has not kept up with new technology very well in the past few years. We...
Login or Create an Account to see details.
Relationship
I have had very little executive involvement since the vendor became Altera Digital Health. We do...
Login or Create an Account to see details.
Product
The vendor’s upgrades could improve if they could simplify the upgrade process. There is a lot of...
Login or Create an Account to see details.
Loyalty
Altera Digital Health is struggling with a lot of the interoperability stuff. We just are not able...
Login or Create an Account to see details.
Operations, Product
We are doing okay as far as Paragon Clinicals is concerned, but there is a bit of an issue with our...
Login or Create an Account to see details.
Loyalty, Relationship
Paragon Clinicals definitely needs some more optimization. Altera Digital Health is getting there....
Login or Create an Account to see details.
Product
We would like to see some better integration with the charting and the different places where either...
Login or Create an Account to see details.
Product
I would like to see Altera Digital Health update their applications. I know they are working on...
Login or Create an Account to see details.
Operations, Value
We have paid Altera Digital Health for additional training in different areas, but I feel like that...
Login or Create an Account to see details.
Product
Some of the charting that we are doing in Paragon Clinicals is duplicated. If we chart something...
Login or Create an Account to see details.
Product
A strength of Paragon Clinicals is customization because our facility operates in our own way, and...
Login or Create an Account to see details.
Loyalty, Relationship
I want to say the vendor doesn’t keep all promises because of history. Some things were overpromised...
Login or Create an Account to see details.
Loyalty, Product
I am not fully satisfied with the functionality meeting all our needs because we need nurse...
Login or Create an Account to see details.
Relationship, Operations
The overall product quality is getting much better over the last year and a half. It really started...
Login or Create an Account to see details.
Value
The vendor could provide more value for the price with their interfaces and integrations. If I had a...
Login or Create an Account to see details.
Operations
Where the vendor could have supported us better with their implementation services would be their...
Login or Create an Account to see details.
Product
Things are weird with Paragon Clinicals just because every facility uses it differently. With a...
Login or Create an Account to see details.
Product, Value
Delivering new technology is a waiting game. The vendor is trying to develop, and they are trying to...
Login or Create an Account to see details.
Value
Some people love the product, and some people hate it. As someone who has worked with it as long as...
Login or Create an Account to see details.
Relationship
The executive involvement that we have received from Altera Digital Health has been outstanding....
Login or Create an Account to see details.
Culture, Value
Paragon Clinicals is a little pricier than some other systems that we are using. I understand that...
Login or Create an Account to see details.
Product
We would like to reduce the clicks in Paragon Clinicals and focus on the provider to get click...
Login or Create an Account to see details.
Loyalty, Relationship
Altera Digital Health is working toward doing the right things. Paragon Clinicals is a good product,...
Login or Create an Account to see details.
Relationship
Our relationship with Altera Digital Health is still struggling. We came from an EMR where if I put...
Login or Create an Account to see details.
Operations, Product
When we started with the ambulatory side, I was a big advocate for Paragon Clinicals; I said the...
Login or Create an Account to see details.
Value
Whether Altera Digital Health avoids charging depends on what something is. For example, we have a...
Login or Create an Account to see details.
Relationship, Operations
Altera Digital Health sent out what they called a pit crew. They had people who were supposed to be...
Login or Create an Account to see details.
Loyalty, Product
We have updated to a newer version of Paragon Clinicals. In that version, we were supposed to be...
Login or Create an Account to see details.
Loyalty, Product
We changed from our previous vendor partly because the two systems, the hospital and the clinic...
Login or Create an Account to see details.
Product
I am not very likely to recommend Paragon Clinicals. We are struggling with a lot of things on the...
Login or Create an Account to see details.
Loyalty, Product
One of our patients who used to follow a provider who left a few years ago had prescription refills...
Login or Create an Account to see details.
Loyalty
Paragon Clinicals is a part of our long-term plans. We are looking at other medical records, but at...
Login or Create an Account to see details.
Relationship
The only thing I can say that we had positive with Altera Digital Health was there was a person who...
Login or Create an Account to see details.
Loyalty, Relationship
We have a good relationship with Altera Digital Health’s leadership. We perhaps have advantages over...
Login or Create an Account to see details.
Relationship, Operations
The vendor's development and customer communication are lacking, as evidenced by the solutions...
Login or Create an Account to see details.
Relationship, Operations
Altera Digital Health’s service isn't always great. There is a disconnect in the knowledge base of...
Login or Create an Account to see details.
Relationship
Altera Digital Health is trying to engage more with users through phone calls and things. Sometimes,...
Login or Create an Account to see details.
Relationship
If we ask Altera Digital Health, they come on-site with a crew of experts and do a review process,...
Login or Create an Account to see details.
Loyalty
Altera Digital Health is changing to an Azure-based model. Instead of having major upgrades all the...
Login or Create an Account to see details.
​
Featured Report
Preferences