All Categories chevron icon Global Solutions chevron icon Global (Non-US) chevron icon Acute Care EHR (Global)

Sunrise Acute Care (Global) Commentary
Filtered view: (Europe)

Subject Expert
Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
View Product Scores
View Advanced Filters
Advanced Filters
Region Filters
Europe Region Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Global HIT Trends 2025: Interest in AI Rapidly Expanding Across All Regions
Global HIT Trends 2025:
Interest in AI Rapidly Expanding Across All Regions
April 2025
View Report
UK & Ireland EPR 2024: A Look into Suppliers’ Broader Portfolios
View Report
Global (Non-US) EMR Benefits 2023: What Benefits Can You Expect from Your EMR?
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Director

Operations

Altera Digital Health could improve their implementation methodology. The system is quite flexible...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have to put in a lot of effort, but Sunrise Acute Care does integrate with other systems. I think...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Other modules of Sunrise Acute Care exist, but we haven't contracted for them, and some of them get...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I had a particularly bad experience with the vendor's offshore support team in the middle of the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

There is a local Altera Digital Health team, and they answer their phone 24/7. We have senior-level...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

We want the mobile version to be fully integrated and to be built to absolutely meet our...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

A lot of the training courses we have access to are delivered from the US, so our staff has to log...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Altera Digital Health as a company is great. Some really good individuals there want to make a...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We need our implementation of Sunrise Acute Care to meet our country’s standards and requirements....

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The system works ok. It is slow. This is not necessarily an issue with the product, but if we can't...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

With Sunrise Acute Care, we got something out of the box that was very basic and minimal, and we had...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

As we implemented Sunrise Acute Care, we found things that were particularly unsafe. We have order...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We were hoping to have a much better UI with Sunrise Acute Care, but having had an initial look at...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One bit that we really did want to see from Sunrise Acute Care was the barcoding. If someone is...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

There is a lot of uncertainty about what Altera Digital Health offers, and there is a lot of toing...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Altera Digital Health is building new proposals around working in conjunction with trusts that have...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Altera Digital Health was talking about bringing out their new iteration of the PAS. They were going...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

I understand that the vendor is going to have an international development team to help with updates...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

We sometimes have national recalls of things that we have used, and so to be able to then identify...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The overwhelming feeling is that we get a lot of support from Altera Digital Health if we are...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The product doesn't work as promised. Altera Digital Health hasn’t met any of the promises that the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The vendor has a PAS, which is where we log all our patients and get paid for all of our activities,...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Reports
Related Reports
Performance
KLAS article icon
UK & Ireland EPR 2024
09 July 24    |   Eder Lagemann and Spencer Corbett
Over the last five years, there has been consistent energy around EPR investment and digital transformation in the UK and Ireland—on average, at least six healthcare organisations have made an EPR purchase decision each year. Going forward, activity will likely increase amid integrated care system (ICS) alignment, as over 50 trusts will look to upgrade or deploy their first EPR over the next few years. While going through the complex decision-making process, organisations frequently look for a partner that can provide not only core documentation and ordering functionalities but also additional clinical, administrative and ancillary modules to support their digital transformation. This report includes (1) an overview of the market share and customer satisfaction with EPR suppliers in the UK and Ireland and (2) a look at suppliers’ broader portfolios, diving into the performance and adoption of modules outside of core functionality.
White Paper
KLAS article icon
Global (Non-US) EMR Benefits 2023
16 March 23    |   Everton Santos and Sidney Tate
As electronic medical record (EMR) adoption grows worldwide, healthcare organizations considering this digital transformation all have the same question: what benefits can we really expect to receive from implementing an EMR? KLAS interviewed leaders at 36 non-US healthcare organizations—12 of which are HIMSS Level 6 or 7—to learn about their journey to realizing benefits from an EMR implementation. This white paper summarizes their insights, including what clinical and operational benefits they have seen, when those benefits were realized, and what recommendations they have for peer organizations.
Performance
KLAS article icon
Asia/Oceania EMR 2022
21 December 22    |   Everton Santos and Jonathan Christensen
As healthcare organizations have come out of the peak of the COVID-19 pandemic, EMR purchase decisions in Asia have ramped up. In Oceania, most public hospitals have an EMR in place, but purchase energy remains high since many public and private provider organizations are planning large-scale purchases of go-forward EMRs. This report—KLAS’ first focused exclusively on Asia and Oceania—highlights (1) market share and vendor energy in recent EMR purchase decisions and (2) vendor performance in each region based on client feedback and experience. The chart below offers a high-level view of vendors’ overall performance.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​