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Sunrise Ambulatory Care (Allscripts)
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Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
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User Commentary

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Director

Functionality and Upgrades

Sunrise Ambulatory Care was not made for an ambulatory environment, and it shows. Some ambulatory...

Mar 2023
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Director

Interfacing and Integration

As far as integration goes, we would always like the vendor to do more, and not everything is as we...

Jan 2023
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Analyst/Coordinator

Lessons Learned

I would tell someone considering the product that the issues that we have with Sunrise Ambulatory...

Sep 2022
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Analyst/Coordinator

Service and Support

We have an analyst who works in our ambulatory department. That analyst works with our physicians on...

Jun 2022
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CIO

ROI / Cost

Allscripts charges for every little thing that we ask of them. They charge us for a lot of the...

Jun 2022
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CIO

Service and Support

Allscripts' support for the product has been disappointing lately.

Jun 2022
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CMIO

Implementation and Training

The new training is better than the older training. The new training is briefer and more manageable....

Jun 2022
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CMIO

ROI / Cost

We get dinged every time we turn around, and I don't see Allscripts offering a lot of new things....

Jun 2022
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CMIO

Relationship

We have a client success manager who has a lot more technical expertise than our previous manager...

Jun 2022
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CMIO

Service and Support

Allscripts just got bought out, and there is a lot of turnover. There has always been a lot of...

Jun 2022
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VP/Other Executive

Interfacing and Integration

We are moving a lot of sites to Sunrise Ambulatory Care because being on an integrated platform is...

Jun 2022
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VP/Other Executive

Relationship

In terms of our relationship, I feel the vendor is not doing a great job with responding to emails,...

Jun 2022
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VP/Other Executive

Functionality and Upgrades

I want the vendor to work on getting their core applications working consistently well. We also have...

Jun 2022
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VP/Other Executive

Future Outlook

Allscripts has been very accommodating about working with our developer, so the developer doesn't...

Jun 2022
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