
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Relationship, Value
Altera Digital Health is very relaxed when it comes to developments, and their process isn't good....
Login or Create an Account to see details.
Loyalty, Value
Sunrise Ambulatory Care is a lot cheaper than Epic's systems. That is why some hospitals don't go...
Login or Create an Account to see details.
Product
Even after a brand-new upgrade, the system's scheduling function broke down several times to the...
Login or Create an Account to see details.
Operations
Altera Digital Health offers very little training. If someone is used to the system, they will be...
Login or Create an Account to see details.
Relationship
Altera Digital Health's strength is that they are pretty transparent about their own issues. We like...
Login or Create an Account to see details.
Relationship
Altera Digital Health could be a much better company. We wish they listened to their customers more....
Login or Create an Account to see details.
Product
Interoperability is a big thing for us, and we are really struggling with it. It isn't that we don't...
Login or Create an Account to see details.
Loyalty
We already knew we didn’t want to continue with Allscripts, and then after some major changes in our...
Login or Create an Account to see details.
Relationship
Allscripts started out as a great partner, but after a while, we started seeing a huge decline. A...
Login or Create an Account to see details.
Operations
The training that I and my analysts went through was good. I thought it was well done and well...
Login or Create an Account to see details.
Product
The product’s layout and the screens themselves are not difficult. The screens aren't too busy, and...
Login or Create an Account to see details.
Loyalty
We are moving away from Altera Digital Health, and one thing we will miss is the product's...
Login or Create an Account to see details.
Product
There are certain things that I like about Sunrise Ambulatory Care and our ability to use the...
Login or Create an Account to see details.
Operations, Product
We had a major upgrade scheduled recently with a lengthy period of downtime, and the day before the...
Login or Create an Account to see details.
Relationship
Once the vendor moved from Allscripts to Altera Digital Health, things shifted, and we have not...
Login or Create an Account to see details.
Product
I don't think the product is a good ambulatory product. If we are talking about ambulatory products,...
Login or Create an Account to see details.
Operations
The vendor needs to improve their upgrade process. We are now finding things that are in the system...
Login or Create an Account to see details.
Operations
We have been with the vendor for several years and are still working through the scope of our...
Login or Create an Account to see details.
Product, Value
The first years after we started using Sunrise Ambulatory Care were pretty horrible. Things have...
Login or Create an Account to see details.
Product
I know there are issues and challenges with any EHR, but Sunrise Ambulatory Care has probably been...
Login or Create an Account to see details.
Product
We have providers who have some experience with Sunrise Ambulatory Care, and they have said that our...
Login or Create an Account to see details.
Operations, Product
Sunrise Ambulatory Care is a very difficult system to implement and upgrade. When we upgrade our...
Login or Create an Account to see details.
Product
The promises Altera Digital Health makes don't contain much, and there haven’t been any improvements...
Login or Create an Account to see details.
Product, Value
Sunrise Ambulatory Care is very difficult to interface with other solutions. It is time consuming...
Login or Create an Account to see details.
Product
Sunrise Ambulatory Care is reliable in terms of not going down very often. The solution is up 99% of...
Login or Create an Account to see details.
Product
The product works okay for acute care but is horrible for ambulatory care. There is a strong desire...
Login or Create an Account to see details.
Culture, Value
Moving to the cloud should not cost three times as much as what we are paying for hosting. I find...
Login or Create an Account to see details.
Value
When we look at the total cost of ownership of some of the bigger EHRs, we think we are getting a...
Login or Create an Account to see details.
Product
People purchase the product because they have open APIs and FHIR. They have things that allow people...
Login or Create an Account to see details.
Product
Sunrise Compass is the new version of the inbox, and if anybody understands a healthcare practice,...
Login or Create an Account to see details.
Operations
When we implemented Sunrise Ambulatory Care, we only had two open issues in our first week. The...
Login or Create an Account to see details.
Loyalty, Relationship
I have met the new president of Altera Digital Health, and I came away more energized than I have...
Login or Create an Account to see details.
Loyalty, Relationship
While people have not changed in the hosting, I have seen some attitudes change. We made a...
Login or Create an Account to see details.
Value, Value
Every time we pose a problem, Altera Digital Health gives us the solution, but that solution usually...
Login or Create an Account to see details.
Product, Product
The documentation still needs some improvements, but the system is doing what we need it to do....
Login or Create an Account to see details.
Relationship, Relationship
We would like to look for something different with more robust reporting. We don't want to buy lots...
Login or Create an Account to see details.
Loyalty
Altera Digital Health’s future is uncertain with the takeover by Harris Healthcare. Harris...
Login or Create an Account to see details.
Relationship
We have a couple of contacts at Altera Digital Health who are apparently staying after the...
Login or Create an Account to see details.
Loyalty
Our satisfaction with Sunrise Ambulatory Care may improve in the next year. That will depend on how...
Login or Create an Account to see details.
Loyalty, Product
Sunrise Ambulatory Care was not made for an ambulatory environment, and it shows. Some ambulatory...
Login or Create an Account to see details.
Product
As far as integration goes, we would always like the vendor to do more, and not everything is as we...
Login or Create an Account to see details.
Featured Reports
Preferences