
Commentary Summary
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User Commentary
Functionality and Upgrades
Sunrise Ambulatory Care was not made for an ambulatory environment, and it shows. Some ambulatory...
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Interfacing and Integration
As far as integration goes, we would always like the vendor to do more, and not everything is as we...
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Lessons Learned
I would tell someone considering the product that the issues that we have with Sunrise Ambulatory...
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Service and Support
We have an analyst who works in our ambulatory department. That analyst works with our physicians on...
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ROI / Cost
Allscripts charges for every little thing that we ask of them. They charge us for a lot of the...
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Service and Support
Allscripts' support for the product has been disappointing lately.
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Implementation and Training
The new training is better than the older training. The new training is briefer and more manageable....
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ROI / Cost
We get dinged every time we turn around, and I don't see Allscripts offering a lot of new things....
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Relationship
We have a client success manager who has a lot more technical expertise than our previous manager...
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Service and Support
Allscripts just got bought out, and there is a lot of turnover. There has always been a lot of...
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Interfacing and Integration
We are moving a lot of sites to Sunrise Ambulatory Care because being on an integrated platform is...
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Relationship
In terms of our relationship, I feel the vendor is not doing a great job with responding to emails,...
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Functionality and Upgrades
I want the vendor to work on getting their core applications working consistently well. We also have...
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Future Outlook
Allscripts has been very accommodating about working with our developer, so the developer doesn't...
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