Sunrise Ambulatory Care Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
Relationship, Product
Altera Digital Health has started doing more on the ambulatory side. They saw that that was a...
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Value
There’s a reason Sunrise Ambulatory Care is what it is, because it is a lot cheaper than the other...
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Relationship
We have an extremely strong partnership with Altera Digital Health.
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Relationship
Altera Digital Health’s support people are stubborn. The biggest problem with the support is the...
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Operations
Most of Altera Digital Health’s training is done with PowerPoint and screenshots rather than a...
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Loyalty
We are considering leaving Altera Digital Health's tool because we want a unified financial solution...
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Relationship, Product
Altera Digital Health has made meaningful improvements over the past couple of years, including...
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Relationship
The partnership with Altera Digital Health has declined in recent years, particularly since the...
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Product
Sunrise Ambulatory Care can't identify patients very well. For example, we don't have a system...
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Product
I see minimal benefits of having multiple solutions within Altera Digital Health. The system isn't...
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Loyalty, Product
If Altera Digital Health can finally get done with the break fix and start fixing the perception...
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Product, Value
Sunrise Ambulatory Care doesn't support my goals, but it supports my mandates. I have never missed a...
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Product
Sunrise Ambulatory Care is dramatically worse than the acute piece. We have to do a lot of steps on...
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Relationship
The support division does a very good job of responding, being helpful, and being available. The...
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Loyalty, Relationship
There has been a significant change in Altera Digital Health since Harris took over; there is...
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Relationship
We have put a lot of pressure on Altera Digital Health and are resetting our relationship with them....
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Relationship
When the vendor was Allscripts, they did not keep their promises. They lost so much trust and worked...
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Commentary Summary
Comment Type Breakout