Sunrise Financial Manager Commentary
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Subject Expert
Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
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User Commentary

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Manager

Relationship

The Allscripts package has become more stable over time. The only area I can see where Allscripts...

Sep 2023
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Manager

Product, Value

I like the fact that for us and what we do today, Sunrise Financial Manager works well. Our...

Sep 2023
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CFO

Relationship, Product

Altera Digital Health did help us to integrate; we definitely have more things now. We have...

Aug 2023
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CFO

Value

Altera Digital Health avoided charging us for every little thing for a while. But there was...

Aug 2023
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CFO

Operations

The biggest concern with Altera Digital Health’s ongoing training is if we have trouble, they...

Aug 2023
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CFO

Relationship

Altera Digital Health purchased the program from Allscripts, whom we bought it from. Since the...

Aug 2023
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CFO

Operations, Product

I would not buy Sunrise Financial Manager again. The A/R product is not a good product. Sunrise...

Aug 2023
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CFO

Operations

Altera Digital Health does not keep all their promises. We had to delay the implementation a few...

Aug 2023
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CFO

Value

Allscripts was cheap, but we got what we paid for, and cheap is relative. They were only cheap...

Aug 2023
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Manager

Value

We have noticed over the last couple of years that if Altera Digital Health can charge for...

May 2023
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Manager

Operations, Value

Sunrise Financial Manager’s implementations aren’t as complex as the EMR’s. However, we have to pay...

May 2023
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Manager

Relationship

Altera Digital Health brings some things proactively, but we prompt them more than anything. There...

May 2023
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Manager

Relationship

We meet with our vendor representative on a regular basis, and that is the highest-ranking person I...

May 2023
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CEO/President

Relationship, Relationship, Product, Product

Altera Digital Health has just not been able to deliver what we need with Sunrise Financial Manager....

Apr 2023
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CEO/President

Product, Product

When Altera Digital Health built the system, it had two scrubbers. If we put a claim in now and it...

Apr 2023
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CEO/President

Relationship, Relationship

Our IT people are getting good support from system analysts and system administrators. But the folks...

Apr 2023
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Director

Loyalty, Product

Our only hesitation on the financial side is the complexity of the worksheet. It is not just a...

Mar 2023
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Director

Operations

We have a new implementation team. Getting to know that new team is a challenge sometimes, but...

Mar 2023
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Director

Relationship, Operations

Altera Digital Health does a very good job of providing client forums for Sunrise Financial Manager...

Mar 2023
||
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Director

Operations

Altera Digital Health could do better at providing training for their IT analysts that are...

Mar 2023
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(0)
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Director

Relationship, Product

Altera Digital Health does a very good job of keeping up with measures and upcoming regulatory...

Mar 2023
||
(0)
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Director

Product

There are things that are lacking. We still have a second claim scrubber to accommodate secondary...

Mar 2023
||
(0)
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Director

Relationship

Altera Digital Health has great support for the product. It is very easy to work with the vendor's...

Mar 2023
||
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