Ambience Commentary
Filtered view: All

Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Relationship

We did a lot of demos with Ambience Healthcare in the early days, during the RFI period and after,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

Overall, the product has transformed the lives of the clinicians who are using it. That is not...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I would tell someone implementing AutoScribe that I would think of doing a pilot in the early...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

Our patients were happier when we started using Autoscribe because doctors were spending more time...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We talked to Ambience Healthcare about some things that they could do, and some of the things we...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

I would like to see Ambience Healthcare as a company get out to the bigger EMR vendors, like Epic,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Our physicians said that having AutoScribe changed their lives, and when it didn’t work for a time,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

I would tell someone implementing Autoscribe to make sure that they do their homework and talk to...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

There is some natural knowledge loss when a company is growing as fast as Ambience Healthcare is....

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

I first heard of Ambience Healthcare's system years ago when it was really bad. I fully expected to...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The workflow, output, and language for things like ambulatory and ER areas are very different, and...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Users don't need any training for AutoScribe because the product is so good. It is like using...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

There are some needs that nobody on the market is doing yet, like automated utilization management...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Ambience Healthcare is so proactive that we don’t need to use their support, and when we do, they...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

When I show AutoScribe to people, it is like magic. We just click on it, and it is amazing. We have...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty, Product

Ambience AutoScribe is integrated with our EHR as an add-on, but it automatically uploads things...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Operations

The support and the product are key strengths. Ambience Healthcare met with every provider to help...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product, Value

Ambience AutoScribe has improved the workflow in that it gives providers time to work on things that...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

Even our technology-deficient providers are doing well with Ambience AutoScribe. We have a couple of...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

Ambience AutoScribe synthesizes what is discussed during an office visit into a clear and concise...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

We just have to remember the tool is there. Sometimes we will see patients over and over very fast,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

I am really happy with the product. I always have a problem with closure rates, and some patients...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product, Value

Since we started using Ambience AutoScribe, in a short amount of time, I have read two books. I...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty

We went with Ambience AutoScribe because someone I know used Ambience AutoScribe, liked it, and said...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Relationship, Product

Ambience Healthcare is so responsive that when we do identify things to improve, they begin working...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Product

The documentation accuracy in Ambience AutoScribe has gotten better as we have gone through the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

There was a feature that Ambience Healthcare floated, and we said we would be interested, but it...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty

We selected Ambience AutoScribe because we were impressed by the workflow. The price of entry was...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product, Value

Ambience AutoScribe is an ambient listening tool that allows me to have a very natural conversation...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Product

The key strengths of Ambience Healthcare are that they are a great collaborative partner, that they...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product, Value

Ambience AutoScribe has improved workflow where I can get my documentation done closer to the close...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Operations

Ambience Healthcare has been very supportive with training. The customer support has been excellent....

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Product

Working with Ambience Healthcare has been fantastic. They have been wonderful partners, so I would...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty

I selected Ambience AutoScribe because the quality of the notes that it produced was very impressive...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

The key strength is that the AI model that the system is trained on is just very good and very tuned...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty, Product

We have an exceptional EHR that is really the cause of the interoperability issue, but it is what it...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Operations

The vendor needs to be more proactive with training materials, announcements, and training...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

It takes a change in provider mentality to make this tool work for them as opposed to against them....

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product, Value

For outcomes I have seen, we have had improved documentation quality. We have also seen some...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product, Value

We have seen an improved workflow but only for the most part; some providers really utilize their...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product

As far as documentation accuracy goes, Ambience AutoScribe is not perfect, but it is pretty close....

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Relationship, Product

Even though I would like the product to improve, what the vendor advertises is spot on for their...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Relationship

Ambience Healthcare keeps their promises, and if the timeline for something ever deviates, then they...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product, Value

Ambience AutoScribe helps us improve workflows and decrease cognitive involvement and administrative...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Loyalty, Relationship

There were three reasons we selected Ambience AutoScribe. We needed a system that integrated with...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Operations

For others looking to implement Ambience AutoScribe, my advice would be to truly understand what...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product, Value

We saw immediate outcomes in the sense of workflow and efficiency gains. We also saw decreased...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Loyalty, Relationship, Product

There is always improvement in terms of specific templates or language variances from provider to...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

With the deeper integration with our EHR, I would love for the system to populate orders for us when...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The advice I would give is because the system is AI and new technology and because there is a wide...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

We did evaluations of several different AI scribe solutions, and Ambience AutoScribe was a winner...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Ambience AutoScribe currently doesn't integrate with a certain visit flowsheet in our EHR, so the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Ambience AutoScribe is an AI technology that listens in on our visits with the patients and then...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Anytime I have gone back to Ambience Healthcare to say we didn't mean to do this or that, they want...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

When the vendor tells us that things are in the pipeline, they deliver exactly on time as scheduled....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

I would tell another customer to not focus on struggling users during the initial implementation. I...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Ambience Healthcare already had a product that was ready for a multispecialty environment. At...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

Ambience AutoScribe has actually increased engagement and the quality of patient interactions...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

One thing that has surprised me is the way the vendor has implemented ongoing support and training....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Ambience Healthcare has a really high-quality product, and their implementation strategy was asking...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Operations

We started looking for users who were struggling with documentation because this product seemed like...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Loyalty

The model is a subscription per user, and we did not negotiate a lower price per user. We chose the...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Product

Ambience AutoScribe is more accurate than me because I can't remember every little detail I have...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

The only hang-up with Ambience AutoScribe is getting the app because it is proprietary; it isn't...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Product

Ambience AutoScribe meets our needs, but there is always room for improvement. I would like Ambience...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Ambience Healthcare has stuff that is in the pipeline that I haven't even dreamed of, and they...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations

Ambience Healthcare was very thorough with the initial training and the ongoing support; it was...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

I am part of the ongoing meetings with the utilization of Ambience AutoScribe, and I haven't heard...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Ambience Healthcare probably has the best support team out of any technology I have ever seen. I...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

I would be shocked if my future satisfaction with Ambience AutoScribe and Ambience Healthcare would...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Currently, our team is the most progressive team in the company in terms of how quickly our...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The implementation team at Ambience Healthcare is very quick, responsive, and proactive. I was...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Ambience Healthcare worked with us. Our goal was a fast implementation because it is difficult to...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Ambience Healthcare’s support people were very interactive, hands on, and easy to reach, and they...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

Documenting very quickly, at a high quality, and in a timely fashion is very high pressure. On a...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The functionality of Ambience AutoScribe is pretty high. The main interface is where there is a...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Ambience AutoScribe is a game changer. In the exploration we did of alternative products, AI...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product, Value

We get a bonus for closing our charts within a certain time, so Ambience AutoScribe definitely helps...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

One part we get a bonus for is our RVU production. It is not like we just upcode things because we...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I am extremely satisfied with Ambience AutoScribe. I had used dictation software in the past, and...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I recommend Ambience AutoScribe to people who aren't even doctors. I definitely recommend it to...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Ambience AutoScribe is easy, simple, and intuitive. I'm a technology advocate in the office. When...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Ambience AutoScribe has got a lot of growth and potential. I think it is sort of like a word...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

We don’t get pushback from Ambience Healthcare on any of the charges. Ambience Healthcare avoids...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Product, Value

I have been in practice for many years, and before the need to document things came about, I would...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Operations

Ambience Healthcare has regularly scheduled meetings to go over any kind of issues. They hold an...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

I'm extremely satisfied with my money's worth. Ambience AutoScribe is a good value for the...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Regardless of whether we need Ambience Healthcare’s support, they are there, and that is really...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

We are doing patient messaging over a portal now. Initially, the product was for writing our SOAP...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Before, I would see a patient or document, click through a template, and want to add some background...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

We are a specialty, and we have several different types of visits that are all different kinds of...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Product

Ambience AutoScribe is cloud based, so it is constantly updated. Upgrades are totally transparent...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product, Value

There are other tangible outcomes from Ambience AutoScribe. We have nurse practitioners primarily...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Ambience AutoScribe does have coding support, so it goes through and offers not only the level of...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The implementation was very nice. It was very high touch. We had a team of people dedicated to us....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

Ambience AutoScribe was exactly what Ambience Healthcare promoted. The cost structure is basically...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Ambience Healthcare continues to hold regularly scheduled meetings with us. They have an open chat...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

There is still room for improvement in some of the functionality of Ambience AutoScribe, but we...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Ambience Healthcare’s key strengths are their willingness to work with our practice to customize...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

We hired Ambience Healthcare to provide a good solution to decrease the workload of our clinicians...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​